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    C & R Carpet Restoration

    4.6 (7 reviews)
    Open Open 24 hours
    Updated over 3 months ago

    Services - C & R Carpet Restoration

    Carpet cleaning

    Damage restoration

    Environmental abatement

    C & R Carpet Restoration Photos

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    Ask the Community - C & R Carpet Restoration

    Pro Tech Restoration

    Pro Tech Restoration

    3.4
    (5 reviews)

    I had the misfortune of a tree falling through my roof just before Thanksgiving 2016. My insurance…read moreagent highly recommended ProTech so I called them with confidence. I had tarped the roof and consulted with the project manager who advised emergency remediation, and they came quickly to "double-check" and reinforce my tarp work so that water would not pour in. So far so good. Given the Thanksgiving holiday, they were not able to begin work until a couple weeks out, and I was accommodating. Then in early December we had a snap of VERY cold weather, and ProTech advised it was too cold to work. Again, I was accommodating. Then it was the Christmas holidays... then it was New Years... then it was "too cold" again... Soon it was approaching March of 2017 and little progress had been made on repairing my roof. Contact with the project manager became more sporadic. Ultimately it was well into spring before work was underway, and then it was very slow. One day, they came and FINALLY undertook the work - though I was not at home and had little notice (which was fine enough). However, the project manager said there was more damage, roof trusses had to be replaced, etc. and increased the damage estimate substantially. I didn't have issue with this per se, but I asked the project manager to share pictures and a details list of the additional work so that I had this documentation for my records. I never received any of this information. While the bulk of the work was completed (the roofing and "truss repair") almost a YEAR LATER, the additional work to replace the rainspouts and fascia trim and finish painting went uncompleted for months. My project manager was MIA. Several months later, the finish tasks were "completed" but sloppily. When they painted, they had used the wrong colour paint. This was partly my fault, as I had left the leftover paint for them from the original homeowner; however, when they painted, then splashed broad swaths of the wrong colour paint on the siding - work that was not even part of the repair - and I couldn't fathom why they felt compelled to do this. Eventually we got the right colour paint and this part of the task was completed. But the rainspouts were replaced with substandard quality workmanship, and after a few conversations with the new project manager (apparently my original PM had been terminated for failing to keep up with projects), I felt so tired of dealing with them that I just wanted them gone. It had been over a year at this point. I received an invoice that included several hundred dollars for "debris removal", and I questioned this charge because I still have a pile of roofing and boards with nails sticking out on the side of my house. I wrote a letter to the project manager asking for an adjustment to the invoice in good faith. This request was not acknowledged and they happily charged the full amount for what I felt was substandard and incomplete work. I strongly recommended to my insurance company to never recommend them again (and they took them off of their providers list), and I will do the same to advise against ProTech to anyone who asks.

    Crooks in my opinion. Sales guy lied, told me Aluminium siding wasn't made anymore so I had to go…read morevinyl. Told me I would only be responsible for my insurance deductible. At final insurance review, the claim adjuster said they did things they didn't have to and the sale guy said it was required and would send the information to the insurance guy. He never sent the information to the insurance guy and the deadline for the claim came and neither I or the insurance adjuster heard from Protech. I thought about suing them when I found out I had a right to Aluminium siding but didn't at the time. Almost 6 months AFTER the claim was paid and closed, they sent me an invoice, Do NOT use this company. I am hiring an attorney and won't be shocked if it turns into a class action suit as I am sure others have been scammed by them

    Allied Property Services

    Allied Property Services

    3.9
    (11 reviews)

    We recently had a broken pipe in our upstairs bathroom that ended up soaking the entire main floor…read moreand went through to the basement. It seemed very overwhelming the amount of damage that was left in its wake, but Schaun walked us through every step of the way. From dealing with the insurance company to mitigation and finally rebuilding the ceiling, floors, walls and everything else that needed to be replaced, Schaun and his team were on top of it every step of the way. The whole damage (which trust me was a lot) took eight or nine weeks total to rehab and most of that time was spent waiting for the insurance company to approve the claim. Even before the claim went through, Allied was at our house with air scrubbers, giant fans, and dehumidifiers to prevent any mold buildup that may have taken place since the leak. They were also on top of the insurance company to get our claim approved, and once it finally was, his crew was here the next day to get started on the work and continued to be here each day until the job was done. Schaun was very professional and courteous and his crew did a great job getting our house back in order. I would recommend them to others and use Allied Property Services again if anything like this ever happened again.

    I worked with Schaun and his team to tighten my carpet (removing bubbles) and fill gaps in my…read morehardwood flooring before putting my condo on the market. They did a great job improving the overall look without the need for a full replacement, which saved me a significant amount of money. They were easy to work with, transparent about what could realistically be achieved with repairs, and honest about the trade-offs between repairing and replacing. I really appreciated that they didn't try to upsell unnecessary work. Overall, I'm very happy with the results and would absolutely use them again.

    Merritt Restoration - Rockford

    Merritt Restoration - Rockford

    2.3
    (3 reviews)

    Great service and simply helped with claim and had a clean roof replacement!read more

    Do not, I repeat, DO NOT hire this company! After suffering hail damage, we contacted our insurance…read morecompany who told us that if we used one of their 'preferred contractors' the work would be warrantied for 5 years, blah blah blah. We agreed to it and Merritt Restoration came out to inspect our property and submit a bid. Ultimately the damage was extensive so we needed a new roof, new siding and some new gutters. They contacted us and said they could get started on the roof right away, when we asked about the siding and gutters they said that the contractors that did that work were behind by a couple of weeks but they would be back out shortly to get that fixed as well. When they were ripping off the old siding, they had no regard for our house and scratched several of our big picture windows. They ruined the deck rail on a deck that had just been installed a month prior and ripped off the rain sensor that went to our sprinklers. When we contacted them to fix the items, they said they would be right out. That said - that was 5 months ago and not only have the siding and gutters still not been fixed, but the damage they did when fixing the roof isn't fixed yet either! This company is so unethical - its amazing they are even a preferred contractor with the insurance company. And BTW the insurance company isn't of any help in getting these issues resolved, even though they are the ones that recommended these jerks...

    C & R Carpet Restoration - carpet_cleaning - Updated July 2026

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