Charlie was incredibly responsive and punctual. He handled everything with total professionalism…read more I'd ordered a new exercise bike to replace the one I had; Charlie took care of removing the old bike, assembling the new one, and disposed of the packing materials, all for a super reasonable flat rate. It's not always easy to find reliable service like this, but he exceeded expectations from start to finish. I'd absolutely recommend Fixness Equipment for any fitness equipment repairs or maintenance--great experience all around!

Charley with Fixness Equipment is amazing! He's extremely knowledgeable with fitness equipment…read more He's worked on my treadmill a couple times. He's always quick to identify the issue and very easy to coordinate appointments with. I appreciate his expertise and excellent customer service. Highly recommend!

I haven't bought anything (yet), but I have visited several times. The owner, Bob, was very…read moreattentive to my needs and willing to assist. His employees showed the same respect. They guided me through the equipment, making their best suggestions on what would suit my needs. The prices were decent and really depend on what you want your machine to do. There are some small gym items in the back, like foam rollers, stretch bands, etc in the back for sale. My only complaint is the parking lot. That thing is a real pain to get in and out of and I'd rather park next door. Maybe I'm missing something or not a pro at parking but there is no way to turn around, it's 1 lane and the next thing you know you are in the street because there isn't enough room for a car.

Recently purchased Legion exercise machine. Absolutely love it!! Bob and his staff are very…read moreknowledgeable about all the machines and wide variety of exercise equipment. Bob is very pleasant and does not pressure you into to buying. We paid for delivery and setup and the young man that came out was very knowledgable and pleasant to deal with! Highly recommend the superstore!!

We have a large Precor commercial orbital that our movers delivered to our garage but weren't…read morecomfortable getting through to a bedroom. A quick call to Ashley at 3A Fitness Solutions, a couple texts with a reasonable quote, and they were set up to move the machine inside into our gym room a couple days later. They took it apart and reassembled and even gave it polish and grease to quiet some squeaks. No walls were burnished or flooring scratched and they left the equipment exactly where we wanted it. We will use them again when we need servicing or a move.

Adrian is amazing! He is so friendly and delivered excellent customer service. I had problems with…read moremy iFit working on my treadmill and he went above and beyond to fix it. I will recommend Johnson Fitness to everyone I know!

Bought an expensive treadmill here and within a year the belt started slipping. I went into the…read morestore to get help and they sold me a $20 bottle of silicone to lubricate the belt. That didn't work so I called again. This time they wanted me to adjust the machine belt tightness to see if that worked. After that I just gave up and called someone to fix it. If you're thinking about buying expensive equipment here, just know you're probably on your own to fix it.

I have to say, I regret my purchase the moment I clicked the button. I thought to myself, "this is…read moretoo good to be true". I almost canceled my order. Before placing the order I called to confirm the condition of the bike I was purchasing. I was told that they have several that were overstock and new in box. I trusted the person I spoke with and then found the reviews on yelp. I was mortifide. I got an amazing deal at about $500 for a Technogym commercial grade cycle. I thought for sure it would come beat up, missing pieces, scratched, dented, you name it. This was absolutely not the case. The bike came brand new in the box, as promised. Mind you, not everything they sell, is brand new, but I was told it would be, and it was. Shipping, tracking, communication were kind of clunky, but not a bad experience overall. The reason I'm giving them four stars and not five is because albeit new, the bike is a previous year model than the one they have pictured on their website. The flywheel isn't fully enclosed, different pedals, slightly different colorway, but nothing that would take away from my cycling experience. I would absolutely buy something else from this company.

Do yourself a favor and stay away from this business…read more We purchased a fully assembled power tower that arrived damaged, and we paid $99 dollars for delivery. Instead of taking responsibility, Chester Spychala told us to "Just loosen a few screws" to fix it ourselves, as if that would magically repair defective equipment. Of course, it didn't. After repeated follow-ups, we were told Chester was no longer with the company. No accountability. No resolution. Just excuses. We have screenshots, photos, videos clearly showing the damage, yet their solution was to charge us $149 to have someone come out and "inspect" the equipment they sent out defective in the first place. Charging customers to look at your own mistake is beyond unreasonable. This company does not stand behind its products and clearly does not value its customers. Save yourself the frustration, time, and money. Shop elsewhere. Below is the last email I got from a manager after I threatened to take them to small claim court. "I understand your position. However, legal threats do not change the fact that our warranty covers broken or defective parts only. The unit was inspected and confirmed to be in proper working condition before leaving our facility, so a refund or replacement does not apply under our policy." "The only option available remains a technician visit, which carries the standard service fee of $149. Beyond this, there are no additional resolutions we can offer."

Awesome experience. They had all I needed it…read more Josh and Pete helped us out, they are awesome.

Consumers Beware: If You Value Your Money, Stay Away!…read more My wife and I are local gym owners and personal trainers, we have purchased and assembled tens of thousands of dollars worth of gym equipment in our careers. Sports and Fitness Exchange is by far the worst company I've ever dealt with. I bought one of their own home brand machines that was defective, returned it, and paid them another $300 for a different leg press--also their home brand--only to get another defective product missing parts. They ignored my calls and emails for a week, so I had to drive down there myself with the machine. Instead of making it right, they blamed me for the missing pieces and said "they get this all the time, where customers say they are missing parts" and I should've paid $399 for "expert assembly." That's nothing but an excuse to dodge responsibility and squeeze more money out of customers. This wasn't some used or third-party product--they sell and represent this brand as their own, yet still refuse to stand behind it. Do yourself a favor and stay far away from this place. Sports & Fitness Exchange. Absolute nightmare.

Came in in a hurry looking for some non-slip shoes and was able to find them through the help of…read moreGrady. He gave me some good insight about which brand would be best (Skechers) and I was able to size up for comfortability. He was a great associate to chat with, hope to see him again soon (and when there are more skateboards!)

This is a fun little store. We had a varmint problem and I had to buy a BB gun. I did some…read moreresearch online and found out that the Gamo Swarm was the best option for me. I'm an animal lover and it was a super tough decision to make, but I decided on a high-powered premium air rifle and premium ammo so that the job would be done quick and as painless as possible. I assumed Amazon was cheaper but I was willing to spend more money to solve the problem today, and I wanted to try to support local. I called to make sure that they had the gun in stock, I spoke with Ismael (I'm sorry, friend I hope I spelled your name right). He was extremely knowledgeable and very friendly. When I showed up to the store, he recognized me from our conversation and came right over to help me. This guy knows his stuff. I was surprised to find out that there was a sale, and it was much cheaper than Amazon! Definitely a valuable employee and I hope he is recognized and well taken care of. I know the district manager for this place as well, his name is Seth Blum and he's a great guy. Super friendly and personable and great at his job. This place is fun, I hope they stick around... If you haven't been in go give them a shot... It reminds me of Popular.. that was a camping/outdoor place back in the early to mid 90s. Thank you all for running a great store, with friendly knowledgeable people.

I have a Kaiser M5 Elliptical in my home that I did not purchase from At-Home…read more The unit is about 5-6 yrs old and was starting to click and make odd noises. I contacted Kaiser and we tried to troubleshoot via email, texts and video but to no avail. I started looking for local exercise equipment repair techs and came across about 4-5 of them including At-Home. They were the only one to actually answer the phone and provide a response. I was told I'd hear back in 1-2 business days and I did. I heard from Chad to schedule and he had Seth come to my home the following day. Seth came by and dis-assembled the unit and saw that the belt was beginning to shred and identified that as the issue. I ordered a new belt and a week later Seth returned to install the new belt. It seemed fine when he left and the next day we used it and heard a rubbing sound. I contacted Seth and he came by later that day and noticed it was rubbing against the outer case. He made some adjustments and now it's good as new. Been using it for two weeks and no issues at this time. Thank you Chad and Seth for taking care of us. P.S. none of the other repair places ever returned my phone calls. I have a gym in my garage and will always call At-Home for any needed repairs.

Wonderful customer service. Our Fitness Consultant was Jason Lopez. Very friendly and…read moreknowledgeable. Thank you Jason! We had our equipment installed, this morning and it's absolutely amazing. The installers were amazing! Thank you Joni, Chase & Bode.