I can't say enough about how wonderful everyone here has been to me and my family. Amanda was so…read moreincredible in particular. She went above and beyond to stay in communication and provide all the information we needed. Any time there were questions she got back to us incredibly quickly. My uncle passed away in San Francisco and our family is in Minneapolis. The kindness, compassion and willingness to help in any way possible made the whole process that much easier. Most of the arrangements were done by phone and email before we were able to fly out and pick up his cremains. When we arrived we were greeted with the same kindness, compassion and thoughtfulness as we had throughout the entire process. I would absolutely recommend this place to anyone. Thank you so much from the bottom of my heart for everyone here and allowing us the ability to say goodbye to a man who was loved so deeply.

I'm starting feel like a family friend here. Sadly within 5 years I had to use their services…read moreagain for my Domestic Partner in January. This time I had a bit of time to prepare as we had to make decision to end life support. I went down to make the preparations and the young woman was great. Frank was also there so I just told him how much I appreciated their service over the years. Again no pressure tactics to buy a certain kind of urn/casket etc. We were returning him to the Bay, so she helped me with the certification I needed from SFDPH which I needed to provide to the vessel we were taking out to the Bay. I thought I might have to pay a deposit and then when the body was received the rest. No, everything is paid once they received the body. When the time came, I called them. The hospital requested to see if they could pick up the body within 4 hours, but they do charge extra. So Kaiser has an offsite morgue they store and they went to pick him up the next day. Everything is spelled out price wise and extremely reasonable and they treat you with dignity and again I was very happy with their service. Please be aware it can take a couple to three week to receive the ashes, if you are going that route, because the hold up is usually at the County/States Agencies, ie Vital Records, but once that is done, it is smooth sailing.

For both my parents, the Neptune Society made it easy during a difficult time. From the first call…read moreto them to arranging pickup, to getting the death certificates and the cremains, they were fast, sympathetic and professional. A special note of thanks to Noel Hanna for going out of her way recently with my mom's arrangements.

My roommate had this service for both her mom and dad and when they died a few years ago I was…read moreamazed at how quick and slick this service works. I was so impressed I bought a plan for myself so it will all be taken care of so my daughter dosent have to deal with the whole process. Also the cost was far more affordable than any funeral home costs. Highly recommend the Neptune society whenever the subject of death comes up!!!

Both my parents wanted to pre-plan their services. At the time of planning we were helped by David…read more He was nice, thorough and made the process easy. I have to say I wasn't excited to plan every detail of my parents funeral as they are still alive, but I am thankful we did because David made it easy and I know we will appreciate it down the road. Thank you again for your patience and d help!

It's never a good thing well a love one pass and there are so many things to deal with, especially…read moreduring this time of Covid19. My father passed on the 5th of June and we contacted Crippen & Flynn after the cornier released the body back to us. They came and removed the body, professional, friendly and respectful. I met with Tom a day later to set up the services. Tom was great and full of information. He has been in the industry for over 30+ years. He made everything a lot easier during this time. Everyone there was very helpful. I would recommend them to anyone in need of funeral services.

I just cannot recommend them enough. You will absolutely save a ton of money and get knowledgeable…read moreand compassionate care from their staff. My parents had done no funeral preplanning. My 94 year old dad was in a convalescent home. I asked the social worker if they knew anyone I could talk to about this, and she offered advice on cemetery plot/grave resales as a way to save money for funeral preplanning. Apparently there are people who buy graves and then maybe move far away or something and do not want the graves anymore. Cemetery Property Resales works basically like a real estate agent. They make a very reasonable commission for their services built into the sale price you pay. They are licensed by the state. They help connect sellers of graves with people looking to buy, and the buyers get big savings because we get the price the person originally paid long ago. Who knew!?! I told them I wanted to buy graves at Holy Sepulchre Cemetery in Hayward. They forewarned me that the Catholic Church is very slow to process the transfer paperwork. First I would complete the purchase agreement and pay for the graves with Cemetery Resales, and then it could take maybe 2-3 months to process the transfer paperwork, unlike most other cemeteries where it is done that same day when you purchase the grave. Which at the time was fine with me. First I met with Holy Sepulchre Cemetery staff so I had the retail price information in my hands before I met with Candace from Cemetery Property Resales to see the graves. This way I could compare the retail costs of available graves from Holy Sepulchre, to the costs of the resale graves, as well as know the additional costs for the opening, closing, vaults, headstones, etc. Candace met me at Holy Sepulchre and we located the available resale graves. She supplied me with all the individual grave location numbers and their prices, and what was included with each grave site. She helped me figure out what would be an additional cost based on the individual grave site. She let me know that after I purchased the grave through her, I would pay any additional costs directly to Holy Sepulchre. After my meeting with Candace, I was able to go get my mom and bring her to the cemetery and easily show her what was available. We made a choice and completed the purchase agreement with Candace. So here's the part that really showed me how lucky I was to work with Candace. We had just purchased the graves, and a few days later the convalescent hospital met with us, and said we should start planning for hospice for my dad. I was in total shock and I panicked. I walked right outside and called Candace, who oh so patiently listened to me completely lose my mind wondering .... What if my dad passes before the Catholic church finishes the transfer paperwork? What will we do? Keep him in a fridge at the funeral home waiting for the church to finish the paperwork for months??? Candace was so calm and reassured me that everything would be OK. She said, don't worry I am on it and I will do everything I can with the church to get it done right away. Candace is a woman of her word. She is a true miracle worker, she moved heaven and earth to get the transfer paperwork done as fast as humanly possible. Within days she had finally reached the right person at the church to talk to. She kept me updated regularly through the process and before I knew it everything was done. Finally I could relax and not worry anymore. Thankfully dad is doing much better these days, and now everything is done for when the time does come. I am beyond grateful for everything the Candace did for my family. Candace is an absolute angel, such a kind and compassionate person, with decades of experience. Candace was knowledgeable, responsive, quick to communicate and follow up, and provided me with all the answers I needed and a fountain of emotional support for my journey through this. What a blessing it was to have her help me through this process. Thank you from the bottom of my heart Candace for everything!!!

Legit plot sales. I was able to use the plot shortly after. Glad I got a deal from Michael, very…read moreprofessional and helpful. Would use again.

My dad looked like himself and that was amazing because some family members looked different from…read moreother funeral homes.

This is a follow up per my previous review on Funeraria Bayview. They responded that Mr. Patrick…read moreUng does not work for them, yet the flyer shows otherwise. As of this date, 9/10/2025, the work is still unfinished. More than a year later. If Mr. Ung is not affiliated with them, then Funeraria Bayview should go after Patrick Ung for fraud.

The whole staff at Diablo Valley are so caring. They have handled several of my family members,…read moreincluding my father. His service was perfect and I could not ask for a more loving group to care for him. Diablo Valley is one of the few family owned Funeral Homes left in the area and their dedication to families shines.

Bari and Casey are just terrific and kind. My mom passed away yesterday on a holiday and they had…read morepeople on staff to help us. My dad had a funeral policy done out of state and they are helping us work through the claims process for that as well. A really wonderful company.

Roman and his staff is very nice very considerate move fast clean building very professionalread more

Baker Prado Funeral Home did a great a job of walking us threw this difficult time, Roxanna was…read morehonest with us and worked fast in sending my cousin's body to Mexico. This was a first for me, not knowing anything about the processes, as I had called many places but the prices where over the top or lacking information on the extra cost that would arise. We kept getting many comments from our friends and family in Mexico about how fast my cousin was transported over. It was a difficult time for our family but we were grateful of finding Baker Prado to help us.

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

The only things certain in life are death and taxes--and unfortunately, the first comes with a…read moreprocess none of us are ever quite prepared for. Ian and the team at Berge-Pappas-Smith Chapel of The Angels in Fremont made an incredibly difficult time a little less emotionally taxing. They treated my loved one with genuine dignity and respect while also treating me with compassion, authenticity, and understanding. What stood out most was their ability to meet me where I was in the process. They never made me feel rushed or overwhelmed, and they provided clear guidance on costs, timeframes, and next steps. That clarity meant a great deal when there were already so many other things to process. Funeral arrangements are never going to be easy, but having a team that is authentic, transparent, and genuinely compassionate makes an enormous difference. I'm grateful to Ian and his team for helping us navigate a difficult moment with dignity and care. Highly recommended to anyone who finds themselves needing these services.