Service and selection. Manager was very helpful…read more Pricing getting better. Sales are timely.

I went to look for some tile grout and could not find any one to help. finally found one person in…read morethe whole store (other than those taking money) and she did help. Where is everyone! did they downsize because this place used to have a lot of help and people asking if you needed anything, which is why I go there. too bad

Why go anywhere else? First. Plenty of parking…read more Fabulous service. Terrific attitudes. And more than fair pricing. I'll be back.

Really enjoyed my experience here. Walked in to very friendly staff. They were extremely helpful…read moreand had exactly what I was looking for. I appreciate small businesses like this that give excellent service.

Jannicke is fantastic. She found the right surfaces for our home transformation. She goes above…read moreand beyond at every stage, picking materials, designs, color coordination, and follow through all the way to installation. She referred us to excellent fabricators at Diamond Stone Surface, who nailed the layouts and installation. And she is a such a pleasant person!

Put money down for 4 slabs of quartzite and out of the blue (after 4 weeks) we were told very…read morerudely by a sales associate Pam that she had sold the slabs months ago. And to boot we still haven't gotten our refund back - now having to chase down the owner. Worst experience ever - especially due to how we were treated .

The customer service was great! We had to go to the American Canyon location since the Vallejo one…read moreis closed. But great service and selection.

Went to buy the last two yards of rock they had and they doubled the price…read more Lost all respect for this rock yard!

If you are a contractor or a DIY'er, you can usually find what you need. The employees are…read moreapproachable and knowledgeable.

A beautiful nursery and wonderful builder supply company located right in St Helena,Napa Valley…read more A nice offstreet parking lot allows for ease of access to this business. A wide variety of live plants, as well as seasonal items including live Christmas trees, and wreaths are now available. All your basic building supply needs are in stock, expert help is available for any related subject, and assistance loading your vehicle can be provided. Delivery on products is available for an additional fee. I highly recommend you stop in and check out this wonderful shop.

Absolutely horrible experience. Broken Glass in my supposedly organic planting mix and now it's in…read moremy garden. ZERO response to my phone calls and email to resolve the problem. NO Accountability and NO quality control. They offered me a refund, which I accepted, but the refund did not even cover the cost of the contaminated soil. When I called back to discuss, they reversed the refund instead of fixing their mistake. This company has no moral compass. Steer Clear!

(St. Helena location) Terrible experience!!! Spoke to a salesperson over the phone to specifically…read moreorder 30ft length of turf. Installers picked up my order and were only provided with 20ft length. Called the store back after seeing the turf at my location and they will not process my return stating "accepting delivery is final sale." What a rip off! Now I'm out $800 and they have no accountability. Never have I dealt with such unprofessional dishonest people!

Always informative and great prices. They deliver as expected. Our project was only 600 square…read morefeet. I highly recommend this place.

Went and selected to large stones. They were marked with red tape for me, I returned in 3 days and…read morethey were gone. There was no customer service except for the men working in the yard.

I don't remember when I lost interest in driving out to point reyes station, certainly since more…read morethan a few years. For quite a while it was the endpoint, the time-to-turnaround-and-go-back-home, at the end of a ride I once enjoyed after my "workday". back then I still had a car worthy of the serpentine switchbacks on the hwy 1 downhill to Stinson Bch. also a tankful of gasoline didn't equal dinner for 1 at poggio. i usually had nothing much to do in the afternoons about 4 pm which was when i often quit what i did to pay the rent and began my ride. but all that lost its appeal as houses began to dot the ridge lines and workaday hipsters' cars caused mini-jams on their way to those houses. Come to think of it, such changes developed a good bit more than a few years ago, for which point reyes station is blameless. today it's just a lot of trouble and way less fun driving to this place, and any number of others for that matter. Plus the food on the way out and once there isn't all that much to write home about either. on the other hand the one-time roadside French bistro Chez Madelaine WAS something to write about, and is even now if only to mention its success. (the same little building just off the road south of town is still there so note to somebody who knows how to do such things: once the current tavern operation at 11285 CA-1 doesn't work out it's perfect, do another French bistro... better yet a Greek taverna.) having belabored the point about ho-hum food in west marin, but for the exception of the offering in Olema, and as a case to illustrate the point, this review isn't about restaurants in and around Point Reyes Station at all. It's about this hardware store in the middle of town, which stands out in more ways than just a place to buy a flathead screwdriver to replace the one you bent trying to open a can of paint. this is a store that sells stuff a guy might want to buy. think about it, go almost anywhere and the assortment of items displayed in windows and on retail shelves is primarily meant to appeal to women shoppers. for guys there are relatively few types of stuff we might actually want. Ok ok ok I hear you, not deaf here. what kinda guy are you anyway, "Bob S"? you saying women likely prefer new shoes over a 60" tv? and we won't even mention hats, which for men was until recently a high point, along with ties, of male fashion. today hats are more accurately termed "caps" and by the way how many guys do you know that know what a "fedora" is, or own one? This brings us to one of the few places where men go to actually buy stuff, overwhelmingly more so than do women: the hardware store. But there's a huge difference between colorless big box warehouses like Home Depot and a truly useful, carefully curated, old fashioned retailer like the one here in Pt Reyes Stn. And in a relatively remote, or at very least out of the way location like this it's almost a responsibility that such a retailer stock its shelves with a wide variety of durable, functional things that locals need to fix whatever goes wrong. A pair of fence pliers, solid brass hooks, oil lamps, specialty handsaws, shipwright augers, internal pipe wrench and other things you probably won't need in the city... there you just call a plumber. To be sure out front there's the usual selection of cute seasonal decorations and geegaws to make a yard or household more homey, and maybe some guys are into that. But this is a review that says the back of this store has what it needs to have and the back shelves are where, frankly, more guys are likely to go to find what they want. In a town like this, being a bit inconvenient and all the more charming for it, a country hardware store filled with things you do work with is indescribably essential.

Mixed bag, but the rotten apples are enough to keep my distance and go 20mins or more away to avoid…read morethis place. There is at least one person who works the front that is always rude, careless, and confrontational--it's been a couple weeks since I was there last but I can still feel her callousness weighing me down. I can only describe her as a short heavy set woman with dark hair and a bad attitude. In contrast I've had very pleasant experiences with another woman who works the front, is also short with dark hair, but much thinner, and with a much better attitude, and younger, I think. There is also a very kind Gentleman in the back whose work includes key duplications and paints. But I really hope the bad apple is eventually fired or reassigned to a department where she doesn't have to deal with people. for a small town like this one, every altercation has large impacts on how the town is presented and perceived. So, if you want to preserve your Point Reyes afterglow after an extended stay. Steer clear of this place, or at least look through the window to see who is working the front before you enter...