Met some of the team at Home & Garden Show to discuss what I envisioned for flooring and the…read morepreferred lay-down method. I'm on a concrete slab, they confirmed glue down is preferred and I was immediately interested in the manufactured hardwoods. Andy who manages the Surprise store happened to be at 20th St/Indian School. Very helpful and of course fell in love with materials that were a bit out of my budget. Andy called me, knowing the cost was a concern and found a comparable hardwood and I love them! Two different installation teams came, both were exceptional. Thank you.

Never, ever work with Andy Faile at the Indian School location. The service he provided was…read morehorrendous. He did not send to us or our project manager our kitchen cabinetry layout or pricing (other than a non-itemized total). He did not return phone calls or answer texts. When our cabinets arrived, several were the wrong size and missing components. The entire experience dealing with Andy was a disaster.

Great experience visiting this store. The employees are so helpful. They explained the difference…read morebetween framed and non-framed cabinet doors. They explained the material of the doors and what might go well with our floors. They provide great design services with 3-D renderings as well! Highly recommend!

I've been a general contractor for 40 years specializing in kitchens. I am a very particular…read morecraftsman and I must say the Cabinetry I purchase here is exceptional quality and can't be matched by any custom cabinet shop. Pricing is excellent for the quality. I installed their cabinets in 4 different homes of my own. Lee, JT, Matt. Aaron, and the whole team at New Cabinet Company are phenomenal in customer service and warranty work. Opverall the best cabinet supplier I've ever been involved with. With their added euro line and Custom Painting I have zero need to go anywhere else, nor will I. I am a loyal contractor to this company, and I highly recommend them if you want the best.

Slimy business chain - especially the manager Bobby. Purchased $12k in appliances and upon delivery…read morethe sub zero fridge was missing a door panel which the delivery company noted. I alerted them right away and it was suppose to be taken care of, until Bobby avoided me at all costs. After months of following up, Central AZ Supply wouldn't honor the part they promised to make right. Shady!

We recently had the pleasure of working with Logan at Central AZ Supply in Phoenix. There had been…read moresome other places we spoke with and none compared to the delightful experience that Logan showed us. He listened, responded with exactly what we asked for and helped us all the way through a seamless delivery! This is our second encounter with this company and Logan shines!!! We highly recommend. Give Logan a call, you will be pleased.

Joe was our salesman and was excellent in everything, he knew what he was doing, he helped us pick…read moreour colors, tiles, grout, etc for our casita bathroom Above all his customer service was top notch!!!!

I love Floor & Decor, the products, the tile variety. This review is specific to the Phoenix…read moreCamelback store. Arlene was excellent and went out of her way to help locate misplaced marble tile. She was professional and knowledgeable, and I'm grateful for her help. The problem was management and follow through. I was told at checkout not to move my cart and that help would be sent to load the boxes of tile I purchased. As Edward completed a team meeting at the Pro Desk, I waited, employees and management just watched and I felt extremely uncomfortable. What makes this especially disappointing is that the cashier staff did everything correctly. They offered help, requested assistance over the radio, and set the expectation that support would be provided. Had someone simply communicated that no one was available, I would have handled the situation myself without wasting time or standing there waiting while being ignored. I am sharing this review because my experiences at other Floor & Decor locations have always involved a high level of professionalism and respect for customers' time. At this location, however, it was made very clear that unless you are extremely able bodied be prepared to do everything yourself, please don't expect support, even when it is offered. As both a licensed contractor and a woman, I found it unacceptable to be completely ignored by a room full of employees and management while struggling with heavy materials. I will be avoiding this location entirely moving forward and will instead continue to support other Floor & Decor stores that uphold the level of service the brand is known for.

We just finished refacing a large kitchen with 39 year old oak cabinets …read more We found Better than new Kitchens just by internet shopping and posted reviews . When possible I like to support small independent local businesses and made the call for an estimate . Dan the owner spent a lot of time at our in home visit to review the scope , made great suggestions on 2 new pots and pan drawers and assured us we would not know they were refaced but would look like new cabinets . We chose a beautiful Maple wood with new drawers on amazing soft close silent hardware . The work crew was professional , skilled craftsmen that figured out every little corner and angle to perfection . I am amazed at the quality of work . The transformation is stunning . My adult daughter just saw the new kitchen today for the first time and was so impressed she thought it was all new boxes from the ground up ! We recommend better than new Kitchens 100 % for refacing .They are an honest local company that delivers on their project promise.

We are so thrilled with our new kitchen from Better Than New Kitchens! After providing photos and…read moredimensions of our cabinets and drawers, we received an email estimate. Then Dan came to our house and spent a significant amount of time with us explaining our options, showing us samples of cabinets, and answering all of our questions. We opted for several additional options on top of our initial estimate, but we never felt pressured to add or upgrade anything. We initially had hoped to do refacing to improve the overall aesthetic of our kitchen, but we were so excited to discover some of the additional options that were offered that solved functional problems that had always bothered us! When we reached out to Better Than New, we didn't even realize how much they could do besides just refacing. We replaced all of our old, hard-to-open drawers with beautiful, easy to open, soft-close drawers. We added a pull-out drawer for trash and recycling bins. We replaced sagging shelves in our cabinets. And we replaced the shelves in our deep pantry with drawers, making the space SO much more usable and accessible for our tall family. So not only is the kitchen beautiful, but it's so much more functional. There were zero hidden fees. The work was absolutely immaculate. The team was incredibly professional. And the work was done as scheduled and on time - the entire project only took 2.5 days!! I didn't receive estimates from other companies, so I don't know how the price would have compared. But we feel that the finished product, the quality of the materials used, and the professionalism and skill of the team were worth what we paid. We really couldn't be any happier with Better Than New Kitchens, and we LOVE our new kitchen. I'd highly recommend working with this company!

Wonderful products but absolutely the worst customer service. Months to get products in. Supposed…read more"experts' suggest french door hardware for a prexisting door. When the hardware doesn't fit, you return the product., then have to hound them for 5 months for a refund. Refund finally arrives but with a "restocking fee" subtracted. This, on a product that they guaranteed would fit. "Nicole" is never available to discuss this and will call back once to your 5+ messages.

Has always been a class act in the DHI. Was family-owned years ago but seems to have maintained its…read moreprofessional and expertise in builders' hardware. I rep'd a large amount of manufacturers in AZ in the 70's through the 90's.

I am truly grateful for the support I received from AZ Remodel Pros throughout my process. I…read morereceived four other estimates before deciding who to move forward with. I took time to compare each one. AZ Remodel Pros stood out to me. From the beginning, they were patient and walked through everything with me. They explained the damage in a clear way and made sure nothing was missed. What meant the most was the support during the insurance process. They helped me communicate with my adjuster and made sure the scope of work was clearly explained. There were delays and a lot of back and forth, and I felt stuck at times. But once Brian stepped in and spoke directly with the adjuster, things started to move. Their involvement brought clarity and helped push the process forward. That helped me understand what my home needed and gave me confidence in what I was asking for. I appreciate the time, effort and all the patience they showed throughout this process. I am grateful for the help and guidance they gave me. I will definitely be referring my friends and family to him based on my experience. Thank you so much!!

I reached out to AZ Remodel Pros in April inquiring about an estimate for a kitchen remodel. For a…read morekitchen I hated. They made my vision a reality. I am thrilled. Darin's daily log and communication was amazing. From the drywall, painters, cabinet team, countertops, electricians, any partner they had in my home treated it with the utmost care. Very respectful, very professional experience. Izzy and Taylor were so helpful through the whole process. I will forever be grateful to them and would recommend them to anyone needing home upgrades. They are THE BEST. Pics are before and after.

I bought 1400 sq feet of flooring. Great selection but the price is what was impressive. It was…read more1.25 less a sq feet for the same flooring in another store. The items came crated not damaged at all. The flooring came on time and the owner and workers were very helpful! The flooring installers I hired said that the flooring was great quality and easy to install.

Great place and great prices! Lots to choose from. Staff is very friendly and helpful.read more