We recently purchased a home in Rancho Solano and our realtor Johnny Sy was outstanding. He…read morelistened to what type of home we hoped to buy, and he went right to work to find us that perfect home. He was very professional, and had excellent communication with us through the whole buying process. We felt like we were in good hands all the way from start to finish, and we ended up with the perfect house. Our family highly recommends Johnny Sy if you want to buy or sell your home.

Working with Johnny Sy was wonderful! He made selling our home as stress-free as possible. He went…read moreabove and beyond to make our home stand out. We got a full price offer from the first showing. We highly recommend Johnny and Country Estates!

Outstanding staff who makes sure your needs are met. Shout outs to Steven, Ashley & Veronica just…read moreto name a few. Highly recommend!

CAUTIONARY OFFER…read more This isn't a complaint, but rather a cautionary tale for those who want to move forward in the application process. I found it to be a bit misleading, and not as straightforward as it seems. First, ensure that your income before the application date meets the 3.5 income requirement. Secondly, they request a deposit, which shouldn't be asked if the application is gearing towards a declined decision . Yes, the funds are refunded, but why ask for a deposit if you know the application will be rejected? Lastly, what's the purpose of processing applicants through the application or pre-approval process if you're aware of their circumstances beforehand? The application fee is $40.00 per applicant. Again, this is merely my personal experience. Since I am at peace with the fact that I will not be reconsidered in the future, I feel comfortable sharing this information with complete transparency.

This review is long overdue. Roped me into an adjustable at 6% for first year bumping up to 7%…read moreafter that on a 30 year loan. I was told that interest rates historically had been low. That they would come back down into the 5% range and I would be able to refinance and that this would all save me money. It cost me thousands of extra dollars because if I had secured a 30 year 6.25% I would've been fine. I subsequently did refinance and that cost me thousands of dollars. So overall this loan that was supposed to save me a couple thousand dollars cost me probably upwards of $9000-$12,000. Buyer beware.

--She told us upfront we could get approved for a home loan with a 500 credit score. That was the…read moreonly reason we moved forward with her. But after she ran a hard credit pull--which negatively impacted our score--we got no follow-up, no real plan, and no communication. We waited 13 days, only to be told she was "waiting on information" that she never asked for. I had to chase her down myself. And when we finally spoke, she sent us a generic 620 credit plan that we never discussed. That wasn't our goal, and it wasn't the agreement. To make it worse, there was no acknowledgment or apology for the lack of follow-through. So here it is, for her: "I'm sorry we wasted time, lost points on our credit, and got strung along for nearly two weeks without real answers." Don't be fooled by upfront promises. If you're serious about buying a home, find someone who's honest, consistent, and actually follows through.

We love our realtor, Cecilia! She's helped us out tremendously in buying and selling our properties…read morefor the last 10 years. She's never disappointed us. Cecilia is down to earth, always on time, has integrity, and very patient. She's very mindful and respectful to whatever your needs are in a home. I love how she's been serving Solano County for a long time. Ultimately, we definitely gained a genuine friend who has our best interests in mind.

Save yourself , the culture at this brokerage is rip off clients and get as much cash as you can…read more We went through two homes and three escrows. It cost just thousands in inspections and lost time. We were mislead continuously. Hazel was sellers agent at one home, lied (oops) about home condition. I had to look up permits to find out and was warned by the Inspector that she has a reputation for this? We backed out after bad news after bad news. The other house was brokered by John Sloss , located in a fire zone only found out after we made offer. Told them to get insurance it had to have updated wiring and plumbing, assured it was. After thousands in inspection, lies . All out dated and unable to insure. Then it appraised 40k less than asking. 3 days before close , our agent Tyler Potter (who was on vacation along with selling agent John, told us it needed a mold inspection which after 20 years in buisness next to the bay, he had never heard of and the deal was dead. Truth, he told me prior that if its didn't appraise , the price would be lowered and that the reapirs I mentioned were not an issue. All 3 agents work for Coldwell banker.... Just like the prior reviews noted. Its a culture at this broker beware. I fired them , found a new broker and a new house with in 2 days at a fair price. with a broker on my side. Buyer beware with these guys...

Jennifer Moore is an incredible realtor! We tried a different realtor at another company first, but…read moreweren't thrilled. So glad we found Jennifer so she could show us how it's REALLY done. We were purchasing our first home and she was so patient and thorough answering our questions! She really goes an extra 100 miles. She was creative with solving problems and made me feel so comfortable through an intimidating process. Highly recommend!!

Please note that this review was flagged by Krystle Properties and removed because I didn't specify…read morehow I'd been a customer of Krystle Properties although it clearly states in the quote below. I will clarify and add that Krystle DM'd me because she has no idea which property I'm writing about...It says a lot about how her company is run. "Hi Me Y. We're trying to figure out who you are so we can understand where we went so wrong with servicing you and your properties. Please let us know so that we can understand this mystery and learn from our past experiences. Thank you, Krystle Karimian, CEO Krystle Properties sales@krystleproperties.com 707-342-2290" Since you asked: These are some of the issues we faced and why we fired you the first month: 1. The building had so many keys in such a disorder that we had to go unit by unit to confirm that it was the correct key. This included front and back doors, mailbox keys, basement keys, and excess storage keys, so you can imagine the mess. The labels were tangled and some had become wet and therefore couldn't be read. Key labeling may seem insignificant but when there is an emergency and you need to access a unit, garage, etc. it becomes very important. 2. The maintenance on the property was horrific. The tenants explained that the yard had been left unmaintained throughout their tenure which made it difficult for them to access their units, storage, garbage, garages, etc. Why, Krystle? This lowers the rent you can get on a location and will cost only $100-$500/mo for a reliable gardening service. That's nothing when you are considering this is a commercial property. Why wouldn't you explain that to an owner to HELP THEM? 3. The windows in many of the units had been painted shut and were therefore inoperable. (Some of the tenants liked this as it allowed them to hotbox more effectively. LOL. ) This is a fire hazard along with something that lowers the property value, since people want a home that functions properly. 4. The backdoor screens were all broken. EVERY ONE. Either the latches didn't work, they were bent and didn't close properly, or the screens had holes (from the cats and dogs), making them nonfunctional. This contributed to the "cheap" vibe and was an easily fixable annoyance. 5. Rentable space. There were garages and storage areas that were not being rented. Why? This represented a +5% increase in property income, which almost paid for Krystle's services. Why wouldn't you mention that to the owner? It would have been nice to have your services covered in the increased rent. 6. This building is in a highly desirable location and rents were 20-50% under-market, with NO CHANGES TO THE BUILDING and, at the time, no rent control. Why, Krystle? I started bumping rents the first year and couldn't believe how quickly the units rented. It is now a VERY profitable building, largely because YOUR TEAM DIDN'T EXPLAIN TO THE OWNER THAT HE HAD A GOLDMINE. It just needed tidying, good maintenance, and some aesthetics. 7. ALL the tenants hated your team. They didn't like the $50 charges for things like replacing batteries. (I have smoke alarms checked 2x a year as a standard part of maintenance and safety.) The tenants felt disrespected and ignored. They knew how nice the property could be but felt mentioning anything to you or your team would NOT result in anything being fixed. Here is my original review, for those interested, and I've attached a photo of my previous review and their other location where there is much more information: "Ugghhh. Just started looking for a PM for our Benicia property. Be forewarned that a MAJOR reason Vallejo's properties aren't in "above the rent a crack dealer can afford" is due to Krystle Properties management philosophy. (This comment was said to me by a tenant as an explanation for the condition of the property when I purchased a residential commercial property managed by Krystle Properties.) After speaking with my new tenant community, one of the first things I did was fire Krystle. That year I raised the rents 20%, fixed the broken screens, hired a gardener, and fixed the unsightly repairs done by her "team", and began to build a plan for the property to shine. The results speak for themselves... The Cap Rate went from 7% to 25% in 5 yrs. Yes, I'm not kidding about how badly marketed and managed this place was!!! Given they'd been managing it for +6 years, they also cost the seller $X00,000 during the sale, since Cap Rates drive commercial property pricing. If you are considering a PM for your rental, understand that KPM thinks all potential/current tenants are beneath them and will treat them as such. There are also more incentives for PMs to have turnover than to set the rental rates high enough to provide quality maintenance to attract tenants with high incomes and job security. We are going into a deep recession. You need to be VERY careful with who you choose to partner with during this coming era."

Krystle was great, words cannot express how grateful I am to have met her. As a first time buyer…read moreshe made the whole process super easy. Very professional, communication was on point. First person I will call when buying my next home. Thank you!!

We contacted her for her listing in Vacaville multiple times, try to schedule a show and offer but…read moreshe never answered the phone. Finally she sold her listing to her friend/co-work in the same company for a low price then now doing a flip.

Cecilia is absolutely wonderful! She has such a positive demeanor, is easy going, funny,…read moreprofessional, and she is VERY military friendly. She has helped us stay within our price range, and narrow our home search within just 2 days! She is very knowledgable in her career and kind hearted. My husband and I are truly blessed to have found her and to be working with her.

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.