I strongly recommend avoiding this business. We ordered a power antenna for a Cadillac and paid more than $800 in total, including a $150 core deposit. After placing the order, we experienced almost two months of complete silence despite multiple emails, phone calls, and messages. We only obtained shipping information after opening a PayPal dispute. Once the antenna arrived, it was clearly defective. The mast could be pulled out and pushed back in by hand without any resistance, which indicates a failure of the internal mechanism. Communication was extremely frustrating. Emails were often answered partially, with key questions ignored. When we asked about return arrangements for this defective item, instead of providing a prepaid return label, they suggested sending the antenna to a different address in POLAND and asked us to handle the shipping ourselves. This raised serious concerns, especially since it appeared the item may not even have been handled where we initially expected. Overall, this was a very disappointing experience: - extremely poor communication - long delays - defective product - unclear and inconvenient return process Proceed with caution. read more

Horrible business! Purchased a part that was bad out of the box. I had to pay shipping to return item so I just sent back the part with my core. Then they said they didn't have anymore of the parts that I ordered initially. So now 5 months later I'm out of pocket over $1,000 and no parts. They won't even send me back my core and they still charged me my core deposit. I can not believe this place is still in business. So shady! Just robbing people of their hard earned money. read more

this place is an absolute scam. the people that worl there are horrible and should be put in jail. they stole parts off off my car and said it was parked in fromt and someone ran up and yanked my grill right off and ran away and they said that they were such nice people they put back a complete piece of shit stock grill back on for me for free with a smurk on her face. then they told me the car was ready to be picked up so i made arrangements to het a ride out there which was just over 2 hour drive and when i got there they said ok, we need you to pay the bill before we can bring the car up to you. so i pay the bill and she said ok, we will go get it right now for you and 45 minutes later i said is everything ok and she says oh yeah it's just a big place and we have to move cars around to get it up here and 40 more minutes i asked if i could go see the car and she says no i can't have you back there. 30 minutes later i just walked back there to find my car and there it was with the whole front of the car off and the motor completely torn apart. i went back up to the office and i said what is going on around here and she said what's wring were bringing yoir car up now and i said i was just back there and the car is completely torn apart. she starts to laugh and says oh i'm sorry your car actually isn't done yet but we'll have it ready sometime next week for you and then she says ok, have a safe drive home and we'll see you next week. i was so mad i couldn't see straight because there was nothing i could do i just said to her why didn't you just ask me to pay the bill over the phone instead of wasting my to by having me drive all the way here. she just said well i would rather you be here in person. so i just left and when i finally picked the car up about 4 week's later, yes 4 week's not next week like she said. the car ran exactly the same as when i dropped it off and when i called her on the phone 10 minutes afyer i left she said well it ran fine for us before you took it off our grounds so you must have done something to it yourself but if you want to bring it back we can start a new invoice and see what's wrong with it. i just hung up the phone because obviously they are just crooks they didn't fix anything on my car and actually were taking part's off my car they wanted and putting on shitty old part's they had from another car. please stay clear of this place and those crooked people and save yoir money, time and your car itself. i honestly don't know how they are still in business.. just stay clear of them... read more

For starters I wish we would have read the reviews on this business. I can definitely agree on the person running this business being very unprofessional rude having very poor customer service as well as managing this business. We have been waiting on a refund for almost a month now call him every few days to check status gives the same story he has to contact accounting how hard is it to process a refund. This just leads me to belief he does a lot of fraudulent stuff with this business and after reading all reviews most definitely does fishy business with peoples purchases. This is ridiculous how someone with all this bad history in his business is still open PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY A COMPLETE FRAUD!!! And when you reach out to check for your hard earned money he gets mad and hangs up on you what kind of customer service is this very upsetting. If I could give -5 STAR would definitely do it read more

Terrible business. They refuse to take a phone call or they put you on hold if you do get through. Their voicemail is full... I bought a power antenna for a '87 Cadillac and had to pay $150 core charge for the old one. I sent the old one to them and have not heard from them in a month. I am still out the $150, and they have the core. Pretty shady business.... read more

THE WORST!!! I paid $3,000 for a hard boot for my 58 Eldorado...it took 5 months full of phone calls and every possible excuse before it finally arrived and now IT DOES NOT FIT PROPERLY.......beware....NEVER do business with Tom/Cadillac King.....I'm a Cadillac Club board member and active in many national Showa and Concours....I will make sure every fellow club member and those they may reach NEVER RECOMMEND doing business with Cadillac King.....It will cost me thousands to correct this problem and am considering a law suit,,,,,,,,,Dennis M read more

please don't do business with these people. I ordered two months ago I received it, and it was the wrong part. I returned it for a refund. The yelling and cursing at me. These people are scammers. read more

Took a road trip to Cadillac King, guess what? They are not open to the public. One person there but said they are not open, only on-line. Gave us a phone number to call, but it was bogus. Very disappointing, we could see 3 of the parts we needed, probably had everything we needed, but couldn't get a good look at the cars. Lots of cars, but they don't want the business. At least it was a good road trip to middle of nowhere. read more

I ordered a complete timing cover and gasket set from Cadillac King. I wish that I had read some off the online reviews of them before ordering from them. I have used many auto parts vendors in three different genres, diesel trucks, Toyota rock crawlers, and now classic Cadillacs and this has been by far the most frustrating experience. From the lack of information regarding shipping, items took six weeks for 1 to arrive then two months for the other despite numerous calls and emails to ask approximate arrival dates. Now they have had my core return since May 1, and have not been able to provide any info regarding my money being credited even after numerous calls and emails. Every time they answer, if they do, the person needed is off or on vacation. They take phone numbers and promise to return call, but never do, nor do they return emails. At this point, I will gladly sacrifice my $300 core return, and try to inform (warn) people of the frustration from my transaction with Cadillac King. read more

Don't do business with these people. Ordered a part and paid for it. After a month and a half they said they did not have part. Over a month and no refund, They are thieves!!! read more

Paid for a trunk release two months ago. Never showed up. Many excuses and promise​s later here we are...two months later, still no trunk release. Enjoy your one star to go along with all your other one star reviews. read more

This company lacks professionalism and courtesy, The gentleman I spoke to is very rude. The part I ordered was not the part I received and when I called to have it returned I was told I was retarded and they are not going to refund me any monies even if I return the part. DO NOT PURCHASE ANYTHING FROM THIS COMPANY, they will lie and rip you off. read more

DO NOT DO BUSINESS WITH THESE PEOPLE!!!! I ordered a power seat module paid for two day shipping, it took over two weeks to get the part and is was wrong so I asked Tom if I could return it since its the wrong part he told me I could just ship it back. I mailed the part back the same day "I paid for shipping" and have been trying to get a hold of someone about the return for $304.00 for about 6 months now. After several attempts trying to communicate with them only once did I get a call back and it was to tell me they can only offer store credit. Also on a prior attempt to work with these people we had ordered a computer and shipped back the core, and they also have refused to refund us the $75.00 for that core. Absolutely terrible! read more

I bought some refurbished hood hinges for a '71 Cadillac from them a week or so ago. They costed $500+ which was a bit of a shock. The description said I would be invoiced another $150 for a core charge of my old hinges. The description said when you send your old ones in you will get it back. There were NO stipulations or conditions listed in the description or in the invoice. I payed and received the hinges without issue. I start to put the old ones in and see a paper saying that if the core is damaged, bent or even rusted they would not be excepted. Why would I buy their hood hinges for half a grand if mine were fine? That makes no sense at all. They basically hoodwinked me by omission and now I would have to spend more money to return them so they have me by the short and curlies. DO NOT BUY FROM THIS COMPANY unless you just want to spend a fortune on mediocre paint work..... read more

I have been in the automobile building and repair business for over 45 years. In all that time I have never run across anyone as rude and double talks as much as Tom, the owner of this "business" . I sent a brake booster to Cadillac King for rebuilding. It turns out Cadillac King sends them out. It is not done in house, as I was lead to believe. When I got it back it did not work. I sent it back to Tom (Cadillac King). It finally came back 3 months later, after 30 calls, and 25 different stories, on hold 30 minutes at at a time, calls not returned, I got my booster back. Still does not work. I asked many times what was wrong and they won't tell me Cadillac King will not give me the name of where they sent it out to be rebuilt. I am out $600 and my car has been down for 9 months now My experience with Cadillac King has been, by far the worst business I have ever encountered. My advice is, let your feet do the talking, and run from this business! read more

Absolutely the rudest people to deal with. If you remember the soup-nazi on Seinfeld, well he moved to this place. They, apparently, are so busy with hundreds of phone calls and message that if you even attempt to check on an order someone by the name of Tom just chews you out. Totally ungracious. If they need lots of time to find a part, then say so up front. Two weeks with always the answer check back in a few day, or check back after Monday is not a good way to keep your customer informed. And then when you do call back at their suggestion your accused of bothering them because they are so busy. I have bought parts from them in the past (never a pleasant proposition, and the parts have been ok) and have 4 vintage Cadillacs, but I will never call them again and I don't think they actually want my business. They definitely don't want yours! read more

I love the early Seville's 1976-1979. It's hard to believe that part would be hard to find, I forget that this is a 32 year old car. My love for these cars made me reach out to one of the best suppliers in California. I needed a heater for the idle of this special car. They had one in stock and they sent out in and it worked! They do five diamond service. read more

Wish I had read the reviews before doing business here, I came for the convenience since it's so close to where I live but the customer service by the owner was poor. The employees here are very nice and attentive but when it comes time to pay he ignores you and makes you wait for his extra long conversations. The reviews before are true, I'd recommend looking around until this is your last resort! Plus the prices are horrible I got a faded old fog light for 75 new online is 90 and used was 50. I bought a side piece and grill that were extremely over priced. read more

I can not say much about the cars but I do want to say that there was one particular gentlemen that helped my family and I. The radiator on our family Tahoe had accrued a leak and started to leak liquid I pulled over and this gentleman asked if we needed help, if it wasn't for him my family and I would have been stranded in 100 degree weather.... to you my friend.... thank you! read more

DO NOT USE THEIR SERVICE. Several local classic car owners had warned me about this place but I decided to still give them a chance. The person in charge of parts was very rude over the phone. A very condescending individual who thinks customers are ignorant about their classic cars. I was trying to support a local place instead of going the ebay route but this person is so ignorant of customer service. Plus, the guy wanted to charge $75 for the part when you can get it online for $15-$20 shipped. This is why internet is killing brick and mortar business. You've been warned. read more

Horrible. No communication. No invoice in poorly packed box. Parts were more expensive than quoted. Took 2 weeks to arrive and was charged for 2 day shipping...I was however offered $25 credit. They can keep it. If you need old caddy stuff go anywhere else but here! read more

Ordered and item for $187. Was charged $243 without explanation. Never recieved it. Cancelled the order and disputed with my bank. Forged a signature on a receipt (I ordered form two states away) to get my bank to reverse the dispute. Had to show proof and file with CA AG. I never recieved the item. Ripoff, scam artist. There are numerous reviews all over the internet where this business has done the same thing. Well earned 1 star reviews. Stole $243 from me. I never recieved the item I paid for. read more

I have to think the review regarding a used trans for a 97' Catera is B.S. anprobably posted by a cadillaking employer or owner. It's been my experience that Cadillac Kings prices are at least three times higher than most cadillac parts stores. For instance a windshield from Cadillac Kings for a 57' cad is a grand, and other places are $450.00 or less. A fuel sending unit is 195.00 exchange!, when you can get it elsewhere for $78.00 and free shipping! CadillacKing knows that they have the Cadillac enthusiast by the short hairs, and sooner or later you'll go to them at the exorbitant prices they charge for the piece you need, which unfortunately includes me! I'm looing high and low, far and wide before succuming to Cadillac Kings prices. read more

In April 2011 a friend of mine in Norway ordered two airbags for his 1960 Cadillac. He was told by Cadillac King that they were in stock and so he ordered them and paid full with freight added. Total price was around $900. No airbags was ever received. The company does not answer his e-mails but they kept the money. The guy answering my e-mail when asking for other parts and also mentioning my friends order, called himself "Steve". Another e-mail from me was answered by "Tom", but my friend has not heard a word nor seen airbags or money. Steinar. Cadillac owner from Norway read more

After being told that a used transmission in San Diego for my 1997 Cadillac Catera would run me around $1100.00, on the recommendation of a friend, I contacted Cadillac King. Not only did Cadillac King have 6 transmissions from which I could choose, the cost was $600.00. I also needed a transmission mount and a rubber connector boot, about $600.00 at the Cadillac dealer, the only source for new ones. I got both from Cadillac King for $95.00. It cost me only $50.00 to have the transmission delivered to San Diego. When my mechanic inspected the transmission and found some metal shavings in the pan, I called Cadillac King and without a moment of debate or argument, Cadillac King delivered a second transmission to my mechanic, the same day, and at no additional charge (that is why the 5 stars, 4 for the good deal and the 5th for the attitude). I understand they have about 22 acres of Caddys they are parting out, going back to 1954. I highly recommend Cadillac King if you need used Caddy parts. read more

The owner is an A hole. I got a price for a fender over the phone, and when I got there he told me that I was a Joke for telling him the price that I got quoted over the phone. I told him if I was joking I would not have driven 70 miles in the rain to come and pick the parts up. Then he kicked me out of his crap yard. Even his employee was shocked when he did that. I will never go back there again or say anything positive about this place. read more

OMG. I wish I had read the reviews on this guy befor I sent him my money. They sent me the wrong parts twice. The owner or least he said he was would yell on the phone. He would say he pulled the part personally and the next time would blame an employee. I'm still not sure if he was the owner or not. He would tell me he would check it out and call me back, he would never call back. When I would call and ask why he never called he said he was too busy. After the first screw up I asked them to send a picture to avoid another mistake - they refused. My advice if they have a part and you want it go there and buy it. DON'T SEND THEM YOUR MONEY. If I had read the reviews first I never would have bought from these guys. This is supposed to be a hobby for fun not the nightmare these guys create. read more

This Company had the nerve to delete my review because the knew what they did was wrong. I can't prove it but I suspect they swapped my almost new transmission with an older more worn transmission. I want other people to know. They have to live with the truth that they may be ripping people off! read more

Cadillac king does have parts many times that others do not have in stock. I must have spent close to 12k on parts for my 1977 cadillac coupe de ville. Cadillac king had the parts, make no mistake I paid a lot of money for the parts. Cadillac king would over charge me many times even though I spent 12 k on parts. Recently, I called cadillac king for two emergency brake cables, and they had them used. Cadillac king charged me close to 300 dollars for two used cables. the next morning I called around and got two new cables for 120 dollars with expedited shipping included. OK. I called cadillac king after I bought the cables and told them to cancel my order, and the next thing I know I looked in my checking account and they charged my account I called them back and was told they would get the money back to me in a week. The only positive thing I could say about cadillac king is that use them if no one has the parts you are looking for your car and be ready to get over charged. It is sort of like getting ready to get punched in the face. read more

If you value your Cadillac, time, and money, do not do business with Cadillac King! I emailed them to see if they had my exact rim as my rim was bent and needed immediate replacement. They were persistent that they had a rim in great shape in stock, so I ordered it. They immediately charged my account and said they would ship in a few days. After a few days past I called to get the tracking number and they said they were looking to see if they could find the rim in the yard so it had not been shipped, which surprised me as they said they had it already. Over the next few weeks I kept calling and heard that either they were still looking for a rim or to be rushed off the phone to avoid talking. After no response to my emails and lack of response from my calls, I cancelled the order with my credit card. Only after this, a few weeks later, they sent he rim. I wish I had read some reviews before purchasing as they were similar to my experience. read more

in short they sent my part to the wrong address by their own admission, when i finally got it, it was the wrong part. i sent it back, they got and issued me a "in store" credit even though i was told i would be given full credit back to my credit card. so i have contacted the state of california consumer affairs division and sent in a complaint, i also sent a complaint to the los angeles BBB and i am contacting my lawyer in the morning. they ripped me off. read more