Love Cafe Bombón their staff always do their best to be accommodating and they're always very friendly helpful & smiling. Best drinks coffee & matcha better than that satanic mermaid stuff. Their shop atmosphere is always clean and organized. We LOVE stopping here for our refreshments before we shop in the mall or after all of our shopping. read more

Cafe Bombon - Horchata coffee w cookie butter cold foam banana matcha - Coffee & Tea Near Me - West Covina, California

Natalie, first off I was not yelling at your employee as a matter of fact (if that was your mom) she was actually receptive and willing to fulfill my request by giving me either more or making another drink with no problem because she did ask if I would like more up until you came out from the back and interceded. I then let you know about the amount of ice in the cup and you just offered more milk. I did not want more milk and would've been satisfied with an apology and/or offering a remake or more like your employee offered. I ended up ordering another one with no ice since you only offered milk and I got the cup half full along with your attitude. YOU DID NOT OFFER A REFUND OR REFUND THE $6.50! The screenshot attached shows I PAID $6.50 NOT refunded $6.50! Please stop lying! Ordered the Horchata, 2 other refreshers and an apple juice. Paid $25 for all. The majority of the cup for the horchata was filled with ice to make it seem like you're getting a cup full of actual product. Was gone in like 3 sips! Went back to tell them after realizing how much ice was in the cup, and was offered milk and was told it's not going to taste like the horchata I had ordered it was only milk. I asked if they can make it like the horchata I ordered, I didn't want just plain milk. You would think after paying $25, they would be apologetic and offer to remake it, however, the "owner" Natalie didn't offer an apology for the disappointment or offer to remake it, she just offered more milk and said everything is "pre-measured" and continued to charge me for another one when I had asked for it to be made like the horchata because i didn't want plain milk. I ordered another one with no ice thinking I would get a full cup paid $6.50 and was given a cup half full. I couldn't believe it! That's more than a gallon of milk!! THIS PLACE IS A RIP OFF! They should not be filling the cup 3/4 of ice and deceiving people! Natalie seemed upset that I was unhappy with this service with the attitude she was giving. People should know what they're actually getting and not be deceived by all the ice they put to make it look like you're getting more when you're not! Because of the lack of customer service that's the last time I go there! BUYERS BEWARE DON'T BE DECEIVED! I've attached a screenshot of the transaction and it was NOT a refund! read more

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I honestly can't believe what happened to the banana matcha here. It used to be a large drink for around $7.55, and now it's basically a small for almost $10. Going from a large for $7.55 to a small for $10 is absolutely crazy and makes no sense from a customer perspective. What's even worse is that the quality seems to have gone down at the same time. The drink is smaller, doesn't taste as good as it used to, and costs significantly more. If you're going to raise prices that dramatically, the quality should at least stay the same or improve not get worse. I used to enjoy coming here, but it's hard to justify paying nearly $10 for a drink that's smaller and lower quality than before. Very disappointing and feels like a poor way to treat loyal customers. read more

Café Bombón is the perfect place if you're looking for an amazing drink! They have so many delicious options, but my absolute favorite is the Horchata with Butter Cream extra ice, of course. It's creamy, refreshing, and full of flavor. I highly recommend giving it a try. You won't be disappointed! read more

Cafe Bombon - Matcha & more!! - Coffee & Tea Near Me - West Covina, California

I was a little skeptical trying Cafe Bombon because it was in the mall, and usually I don't have super high hopes for coffee shops at the mall. I am pleasantly surprised and happy that I proved myself wrong! I got their Horchata latte with vanilla cream top, and wow the drink was amazing. I'd probably skip the cream top next time since the latte itself was pretty sweet. But wow, amazing place that I need to come back to! read more

Cafe Bombon - Coffee & Tea Near Me - West Covina, California

The best coffee may go to every day before work!! Also on my days off I drive 25 minutes just to get my coffee read more

Cafe Bombon - Coffee & Tea Near Me - West Covina, California

I'm honestly a little disappointed I didn't discover this coffee shop sooner! I stopped by on a Friday evening, and the service from Marie was absolutely amazing. My sister ordered the horchata iced latte with vanilla cold foam, and I got the banana latte with banana cold foam. Both drinks were delicious, though the horchata was a bit creamier. As a banana lover, mine was the perfect iced coffee. I'll definitely be coming back to Cafe Bombon! read more

Cafe Bombon - Left Horchata Latte with Vanilla cold foam & Right is Banana Latte with Banana cold foam - Coffee & Tea Near Me - West Covina, California

Let me just state this. I only go to the West Covina mall when I'm in the mood for a good matcha or coffee. The quality of their matcha and coffee is the reason why I keep coming back. The price isn't that bad compared to other spots. The baristas and the owner are super sweet. I would recommend to come try their yummy drinks. read more

Cafe Bombon - Strawberry biscoff coffee - Coffee & Tea Near Me - West Covina, California

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Love their banana brulee latte. It is one of their popular drinks. Located inside the mall. Service was quick and fast. It wasn't watered down like other coffee shops. It was rich and creamy. We were happy with our coffee. Must try if you are in the area. We came at around 11 and it was perfect time. They have their own little seating area which was very cute and nice. read more

Cafe Bombon - Banana brulee latte - Coffee & Tea Near Me - West Covina, California

Tried Cafe Bombon and it's officially one of my new go-to spots for creative coffee and matcha If you love unique drinks, this place really stands out. They specialize in elevated coffee and ceremonial-grade matcha with fun, unexpected twists Yahoo Local I tried: * Vietnamese coffee with cold foam smooth, bold, and perfectly balanced with that creamy top * Cold brew super refreshing and not overly bitter * Matcha sour honestly one of the most unique matcha drinks I've had... slightly tangy, refreshing, and different in the best way Everything tasted thoughtfully crafted, and you can tell they put a lot of care into their menu. The vibe is chill, service is friendly, and it's the perfect spot when you want something beyond your typical coffee order. They're also expanding and opening a second location in Anaheim soon, so keep them on your radar! Definitely worth checking out if you're in the SGV read more

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Tucked away in an abandoned mall, this shop seems like it's carrying the burden of the place it's stationed in lol There was a line when I went so I was pretty excited for my drink. It's pretty expensive for matcha ~$9 a cup, I wish I tasted more matcha since it was too sweet for my liking but if you like your matcha on sweeter side , this would be great for you. not sure i'd come back but it's worth a stop if you're in area. read more

Cafe Bombon - Vanilla matcha - Coffee & Tea Near Me - West Covina, California

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I am all for supporting a women owned small business!! + great and friendly service + fantastic banana matcha and horchata latte + clean + great addition to the mall. They are on the lower level across T-Mobile + there is a little nook next to it with a few tables and chairs if you want to take a seat and enjoy your drink + perfect place to drop by when I need some caffeine while shopping read more

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Great coffee and the servers are very nice. I got the banana creme brûlée but it didn't taste like banana but it was good regardless! read more

Cafe Bombon - Banana crème brulee - Coffee & Tea Near Me - West Covina, California

Wow, I don't even know where to start! This little hole in the wall café was not what I was expecting in the best way. The space was small, clean, and charming, with a surprisingly decent-sized menu of drink options. I first heard about this spot on Instagram, and when I arrived, I wasn't sure what to order. The cashier recommended either the strawberry matcha or their horchata latte since both were popular choices. I went with the iced horchata latte topped with sweet cream foam, and wow it did not disappoint. Every sip was unlike anything I've had before. The only downside? Once I finished it, I immediately wanted another. 10/10 will be back, Biscoff coffee, you're next! read more

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If I could give this coffee place 1000 stars I would! My go to stop for the best iced coffee in West Covina by far. The workers are super nice and always know just how I like my coffee. read more

Cafe Bombon - I order Spanish latteee with vanilla cold foam with extra ice. The horchata refresher is super good also - Coffee & Tea Near Me - West Covina, California

Cafe Bombon (West Covina) is genuinely good. Its Banana Creme Matcha ($9) is fresh, refreshing, and distinct. The Banana Creme Matcha ($9) aptly avoids the common pitfalls found in bad matcha. The drink is not rough nor too milky. Rather, it's well-balanced. The initial sip is simply fresh, gentle premium matcha. Curiously, when thoroughly stirred, the banana creme causes this iced beverage to lightly thicken; it becomes dessert-like, exposing flavors found in banana candy/taffy. [Quick Note: Cafe Bombon is located in the West Covina Mall (Ground Floor). It's below Gold's Gym and the Food Court.] I arrived at Cafe Bombon (West Covina) on Saturday (around 11AM). Surprisingly, this business opens before 11. The posted hours said 10AM. Staff is courteous, efficient, and easygoing. However, service felt unpolished, similar to volunteers at a High School Festival's Booth. The atmosphere felt very order-and-leave. I ordered the Banana Creme Matcha ($9). It took one minute and 27 minutes to complete. Very fast! As mentioned, I enjoyed the Banana Creme Matcha ($9). The drink's quality surprised me. It felt well-intentioned & well-prepared. Also, the tax is built into the displayed menu price, so the cost is fairly transparent. Unfortunately, at its current high price point, it's more-so a tasty novelty. Concerning ambiance, Cafe Bombon (West Covina) is minimalistic. It's clean, but it offers nothing. This is not a study spot. It's an order-and-leave spot. At the very least, it has two tiny chairs and a mini counter that's arguably decorative. There's also some pleasant upbeat music in the back. Regardless, it's a stall in a mall. Overall, Cafe Bombon (West Covina) is a good option if nearby. I enjoyed my Banana Creme Matcha ($9). If curious, I recommend. 4.6 out of 5 read more

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this place use to be really good, but now it's not. their prices have gone ridiculous high and than they went down on their cup size, if you're going to raise you're prices you should at least keep you're cups the same size not smaller. I ordered a favorite banana matcha and one of you're workers was pouring my foam in and nothing was coming out so they added lots of water which ruins the flavor and gave me water banana foam. really wish it was like how it was before definitely loved it, now i don't. the ambiance it's self doesn't feel welcoming. read more

Cafe Bombon was Cafe Bomb! We happened to see this Cafe while walking around the West Covina mall. We checked out the menu and decided on the Triple Matcha Latte. We've tried Double Matcha Lattes at other coffee spots, but a triple?!? That's next level and of course we had to try it! The location is mainly for quick service and to go orders with a standing counter top to the side where you can hang out or snap a few photos of your drinks. As far as the ambiance, it's located in the mall so you can easily fine places to sit and enjoy. As far as that Triple Matcha latte, we ordered it with oat milk and it was ready in no more than 5 minutes. First sips of it were tremendously good. The matcha was great and with triple the amount of matcha it will give you that energy boost and focus you need. I'm not sure of any other locations that serve a triple matcha latte, but it's worth stopping by to try at Cafe Bombon. The Triple Matcha Latte is a standout menu item and one I'd recommend trying out! read more

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We visited Cafe Bombon during a recent visit to the West Covina mall. I was craving a matcha latte and we found them on Yelp. Upon perusing the menu, I noticed their Triple Matcha Latte and they also provided milk alternatives. I ordered the Triple Matcha with oat milk for my husband and I to share. The service was quick and staff was friendly. The location is clean and well-organized. This drink was one of the best matcha lattes I've had. It tasted of a premium grade. It was creamy, silky and not bitter. There was a bit of the powder sprinkled on top which elevated the drink. Each sip had me wanting more. I'm craving one as I write this review. I look forward to coming back and trying more from Cafe BomBon. read more

Cafe Bombon - Iced Triple Matcha Latte with oat milk. - Coffee & Tea Near Me - West Covina, California

Amazing customer service every time ! I ask for modifications on the drinks and the baristas are always very happy to accommodate & check to make sure i like the way it was made i appreciate that Drinks are always 10/10 read more

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I recently stumbled upon cafe bombon following their most recent move from the little stand in the West Covina plaza to their newest location. ( in the same mall but different area) Place is cute and quaint, nice upgrade and perfect for a grab and go while doing some shopping. Staff is friendly and service is quick. I grabbed a banana matcha latte which was pretty good. The banana cold foam on top was great it had a subtle taste of the banana which I didn't mind and it paired well with the matcha. The only thing is that it's a bit steep in price. For $8 a matcha I would at least like a souvenir cup with it, but it doesn't shy me away from returning. read more

Cafe Bombon - Banana Matcha - Coffee & Tea Near Me - West Covina, California

Located inside the West Covina mall you will find a new coffee shop Bombón. The shop is very clean. The staff is friendly and the ambiance is cheerful. I am in love with any banana matcha latte and if I see it in any menu, you bet I will get it. I never thought I would find a banana matcha latte like the one from my favorite cafe/ bakery from little Tokyo in DTLA. But!!! I found it. Will definitely return to try their other drink selections. Banana matcha latte 10/10 read more

Cafe Bombon - Banana matcha latte 10/10 - Coffee & Tea Near Me - West Covina, California

Cafe Bombon is located in West Covina Mall. They have many refreshing drinks. The menu includes signature lattes , flavored Lattes, matcha lattes , non-coffee drinks, in addition to coffee. The Stand was very clean. The service was quick and the barista was very friendly. I ordered Iced banana pudding matcha. The creamy texture of banana pudding was well balanced with the flavor of matcha. I fell in love with that drink. Their matcha was really one of the best I tried. It was a very refreshing and delicious drink. Yes! I will be back just for ordering iced banana pudding matcha. read more

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I had their Matcha with banana pudding cream.. it was delicious, I could tell that they use high quality matcha as this had a very nice taste and wasn't bitter. The banana cream was very tasty, and something I personally have not seen at other coffee shops. The service was friendly and quick, they were also giving stickers for Halloween. When I went it was decorated for Halloween very cute, and they most likely will decorate it for other holidays. It was my first time trying it as they are a newer cafe, but it was pretty good, and I'll definitely try different flavors next time I go to the mall. read more

Cafe Bombon - Matcha with banana pudding cream - Coffee & Tea Near Me - West Covina, California

Cafe Bombon is a new kiosk in Plaza West Covina. I was so excited to try this place because they offer Banana Crème Matcha. However, I was met with a lot of disappointment. The service was just okay, a little slow but the real disappointment came from the terrible tasting matcha latte. It was not worth the $9 spent... (paid extra for oatmilk). I'll stick to driving to OC for my banana matcha because this was not it. The matcha had a dull flavor and the banana crème was very thick. Imagine banana pudding floating on top of your drink. Stirring it doesn't help because it's so thick that the flavors don't blend together. It breaks up into clumps. My sister ordered one of the refreshers, and it was like drinking strawberry juice. It was like a "ridiculously sweet Capri Sun." The kiosk looks cute, but it's not worth visiting again. Starbucks matcha and refreshers taste better than this. read more

Cafe Bombon - Cafe Bombon Kiosk - Coffee & Tea Near Me - West Covina, California

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Came here on a Sunday afternoon. Its inside the mall but and surprisingly not too packed. The employees were really nice and the drinks came out pretty quickly. They have several options for foam, syrup and seasonal drinks. The matcha was a little watery and weak for me. The cream foam was also a bit too watery so if you don't drink it fast enough it dissolves. The coffee was good but a little weak. Overall it's an ok spot. read more

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Came to try this place during my lunch after my daughter recommended. Very cutely decorated for the holiday season. They had several tempting flavors, creatively displayed on a Christmas letter board. The cashier was very sweet and helped me decide on a drink. I tried their Bombon Mocha and it did not disappoint. Chocolate cinnamon flavor came through with a smooth espresso finish. It had fluffy marshmallow soft top with a toasted square marshmallow on top. I paid 16 for 2 drinks, one with oat milk. Will definitely come back to try the other flavors this week. read more

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This coffee shop is amazing! We come here regularly! The coffee is great quality and the staff is amazing! I highly recommend trying the nitro cold brew and seasonal drinks! So good!!! 10000/10. There's a little spot to sit right next-door across from Tillys in the mall. Super cute coffee shop for those who like Matcha and traditional coffee. read more

I was craving matcha while in the area and Cafe Bombon showed up. The photos and reviews about their banana pudding matcha being similar to Okayama Kobo sold me. It is pretty similar and spot on but I do prefer Okayama Kobo's a tad bit more. This cafe is a kiosk and next to h&m on the ground floor. Service was quick and friendly. read more

Cafe Bombon - Banana pudding matcha latte - Coffee & Tea Near Me - West Covina, California

I would NOT recommend this place. The owner has HORRIBLE customer service, she is very rude and gives you an attitude when you ask to fix your drink. She should not be running no business with that crappy attitude of hers. read more

This coffee shop is so good! I've been here several times and have tried different flavors, and every drink has been amazing. Everything tastes fresh, and you can tell they put care into what they make. The staff is always friendly, and the service is great. If you're looking for a new coffee spot, I definitely recommend giving this place a try. I'll definitely keep coming back! read more

I love it here, their coffee is so good and their customer service was amazing, I'm definitely coming back. It's one of my favorite place.

I can admit I'm a matcha connoisseur and have tried matcha from many businesses in OC and LA for at least the past 8 years. Once the cream top was introduced, it changed the game for matcha lattes. I find myself driving to favorites like Kei Coffee House, Maru, Okayama, or Community Goods often for my fix. When I learned a small coffee stall at Plaza West Covina was serving up their own version of cream top matcha, I knew I had to try it. I ordered the banana pudding matcha latte ($7.50) as I just had Okayama's version a couple days ago and I was surprised. It literally tasted exactly the same! Everything from the banana top to the taste of the matcha was the same! If you don't know, Okayama blew up because of their banana matcha. The fact Bombon can execute it the same way is absolutely incredible. Service was quick and they're located right in front of H&M by the escalators. They have other cream top options too if you don't like banana. Overall, this is a 10/10 and I would come back. read more

Cafe Bombon - banana pudding matcha latte. tastes just like Okayama's! - Coffee & Tea Near Me - West Covina, California

This was my first time trying matcha ! Everyone at work raves about it and how good their drinks are from here so I had to try it! And it didn't let me down at all, Brianna is usually the gal that makes my drinks and she's very sweet and polite! The spot is super cute too love how they set it up! Also I love that she always does light ice so I have time to drink it at work! Very thoughtful read more

Cafe Bombon - Banana match ! - Coffee & Tea Near Me - West Covina, California

A new establishment on the first floor of the West Covina mall! I enjoyed my Americano, I am a big fan of Honduran coffee beans- I'm hoping that is where this is sourced. I wouldn't have mind if my coffee was a bit stronger. Adding alternative milk is a $0.75 up charge. Service was straight forward. There's no place to really sit since it was formerly a pretzel stand. Nevertheless, I am glad to see a coffee shop available with moderate prices. read more

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food came here for the triple matcha but they said they don't sell it anymore - disappointing i tried banana matcha latte (seasonal drink) instead i was pleased with the drink but i would have enjoyed more if the quality of the drink didn't rely on its sugar content, and more of a rich matcha flavor but you can really taste the banana which was very enjoyable service ok pretty standard not very exciting or special but the cashier didn't disrespect me in any particular way which was nice ambiance well it's in the mall so that's the ambiance pricing $9 matcha starts at $8 overall it's a good drink, wish it wasn't so sweet , and i expect better quality for its price read more

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This is a new coffee spot in front of H&M & next to the escalators. Tried a drink from their valentine menu, and absolutely loved that they offer seasonal & holiday inspired drinks. This red velvet latte has a gorgeous shade of red, and lovely taste. The touch of heart sprinkles, heart straw, & heart sticker make this perfection. read more

Cafe Bombon - Coffee & Tea Near Me - West Covina, California

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This place is so good! Located in West Covina mall which has plenty of parking. We first went to their first location that was smaller but then seen that they moved to a bigger location. There was always a consistent line, so we had to check this place out. I got the banana matcha and my boyfriend got the banana brûlée latte. It was sooo good. The coffee was really smooth and not bitter or watered down. The matcha was our fav tho. The banana cream was really good. The matcha already does come sweetened I believe, bc it was on the sweeter side but not too sweet. 10/10 place will def be coming back! read more

I love having a small business so close by I can quickly grab a fun drink at. Their teas never miss, their banana brulee latte is delicious , so is their spanish latte, and their banana matchas. I look forward to trying their new/ seasonal items. The owner has always been kind and receptive to the feedback I have provided her. You can tell this is something she truly loves with the thoughtful seasonal touches and decor from the stickers, toppings on the drinks, set up on her kiosk, and how she changes their logo to match the season. All these little touches are such an outpour of dedication that remind me to enjoy each season. I cannot wait to see what else Cafe Bombón has in store read more

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Matcha latte was alright and expensive but the brown sugar shaken espresso was really good!