I created this account today just to leave this review. We ordered a half order of Grilled Chicken Nachos and a full order of Texas Fajita Nachos both with no chips. As you can see from pictures we were skimped majorly. The portion size is extremely small for the price. These 2 nachos plus a cheese dip were $31! The portion is not worth the price at all! When I spoke with the manager about my concern for the portion size, he basically said that's the portion and nothing he could do. There was no customer service or apology. Basically we would have to deal with it. His only explanation was because we ordered the nachos without chips so it looks small. With or without chips, the portion of meat should not change and should be more. When I asked for my money back the manager said if we wanted our money back then I would have to bring the food back which meant packing two small hungry kids back in the car. He said others have complained about the portion size as well and still no change or concern. This was our first visit and last visit! read more

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Catherine from Snellville said "This wasn't terrible, but it also wasn't great by any means." Translation, its the best Mexican restaurant in town and its terribly overpriced. Its Cleveland, welcome to the gateway city! I go there when my son comes to town, because he likes it better and I'm paying for it. I go to El Campesino Mexican Restaurant the rest of the time when I want Mexican cuisine, because it costs half as much and is 85% or more as good/tasty. (and some items are actually better) read more

Stopped in after reading the reviews for a Veggie Quesadilla. Yummy with a great cheese. It came with hot chips and salsa. The salsa was too mild and tomato based for my palette. The Drive Through is a great concept, though you have to ask for a menu of you don't already know what you want. Quick service, but I'd call ahead for anything more than a snack. read more

Used to come here all the time like once a week if not 2 however today I ordered Texas fajitas togo and didn't get sour cream, guacamole, pico, the fajitas had 90% veggies and no shrimp and the steak I did get was fat. And wasn't good. Last time I come here until something changes and definitely wasn't worth $18 for just a lunch fajitas and a salsa and oh yeah they forgot my chips. read more

Cafe Cancun - a plate of food with a fork - Mexican Near Me - Cleveland, Georgia

My husband and I go here alot. We sat down yesterday 10/20/21 and I noticed on the seam of the wall a roach carrying an egg sack. I spoke to the cashier about it I hope they follow up with pest control. Won't be back. Hate that this ruined me wanting to ever go back. read more

My husband and I are huge fans of Cafe Cancun and the owner Daniel. We became loyal patrons from the start. Their entire waitstaff know us by name and orders. Recently, I think Daniel took in too much trying to open another local restaurant that wasn't as successful. Cafe's standards and customer service began to decline. However, things are shaping back up, Daniel's back on location. We recommend the fajitas. My favorite are the tropical and I love their guacamole. Give them a chance, you won't be disappointed. read more

Cafe Cancun - Tropical fajitas (sans beans, sour cream and tortillas). Perfection! - Mexican Near Me - Cleveland, Georgia

Very good. Good food, good service and Wonderful Margaritas. Clean place, looks a good place sit and watch a game. I would stop again.

Found this gem after hiking Yonah. Clean facilities and very welcoming staff. They had patio seating and a sunroom type of seating. The AC was leaking, however. The food was good. The salsa did taste like canned tomatoes but the chips seemed authentic. The guacamole didnt have a lot of flavor. The wings were cooked perfectly. I really like the chile lime sauce. The drinks were well made and good for the price. I had a chicken torta and added a fried egg(1.25...didnt know that but worth it). The portions were large. We did get a .25 cent togo fee because we got a meal togo. So that was strange but all in all we would return when in the area. Nothing to go out of the way for, however. read more

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So very good. I find myself craving Cafe Cancun. The first offering I had is the tacos which were satisfying and addictive. The cheese used is divine. They have a drive through as well as a terrific dining area when things settle down. I'm back again tonight for nachos and chimichangas. They have military discounts as well too! read more

Found this gem on our way home from hiking the Raven Creek Falls, and these hungry souls were well surprised! Loved the food! Loved the staff-yuck to offer helpful hints on specialties etc. The service timing is reasonable and very pleasant. Will definitely keep this down on our travel map! read more

Cafe Cancun - Molcajito bowl - Mexican Near Me - Cleveland, Georgia

This was a nice little lunch spot on our way to Helen for the weekend. The torta sandwich was delish. They had their groups of people spread out and everyone working was wearing mask. read more

I don't like it over the other local places. Food is just not as good but it isn't bad. Can't recommend it as a local but it isn't the worst either. read more

One of our go-to stops in the area, we've never been disappointed. We just tried there new location in Murrayville, and we were just as pleased. My usual in any Mexican place are spinach quesadillas and Cancun served a pair of them that I could barely finish, they were stuffed so full of veggie goodness. read more

All time favorite place to eat in cleveland. Best food and great service! Never a long wait for food. My family eats here at lease twice a week if not more. read more

Yum, yum, yummmm!! We stopped here after our trip to Babyland General. Don't judge this book by its cover, the food taste fresh, authentic, and nothing short of amazing! Not sure what kinda of cheese they use but it is delicious! The pico and guacamole were exceptionally great. I think their magic touch is everything seemed homemade. Not your usual Mexican restaurant! read more

This is the worst Mexican restaurant I have ever eaten in. If I was not with a large group I would have walked out after I tasted the salsa, which were delivered as we sat down. The chips were okay, however the salsa was like a soupy cocktail sauce. Not to mention the disgusting restroom- this was so nasty the place should be closed down!!! Now let me warn you the dinners were gross - no other word read more

This by far the worst Mexican restaurant I have ever eaten. The salsa was straight up yuck! Taste like they used canned tomatoes to make it and then claim its fresh and home made. I ordered the fajitas and the meat had no seasoning and the onions were not even cooked in with it. The lettuce was brown and tomato slice was definitely a few days old. The server was good and the tea was good but unfortunately neither is enough to garner any repeat business from me. read more

New pics up from the newly remodeled place. Great breakfast, guys! read more

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We eat here once a week. It's our favorite Mexican Restaurant. Great food and great service!

I called in an order because of the virus so we could eat at home. They were very rude and didnt honor the senior discount. Think I will try a different mexican restaurant. read more

This wasn't terrible, but it also wasn't great by any means. I'll start with the good - our waiter was phenomenal! He was attentive and fast. That's about the only good thing though. Our food was cold and unseasoned. The kids meals weren't cheap and did not include drinks. The salsa tasted like marinara sauce, which was more than a little off putting. To top it off, they charged us 0.25 cents for a to go order after we ate a full meal. We will absolutely not be back read more

If you're in the mood for some unauthenticate, over priced, dry tacos, you're at the right place. The "hamburger" tasted like dog food. They charged us almost $3 for a taco shell, "hamburger", cheese and lettuce. Plus, they tried to only give us half of our order. You can get better food and service from taco bell. When I mentioned my issues, the fat guy shrugged and laughed. Nothing was done to remedy the situation. This is an exact duplicate of our late visit. Last time, they tried to give us half our order as well. This is an embarrassment to my Hispanic community. read more

Our waiter brought our food, left and never came back. We waited and waited to get a refill on our drinks and get a ticket. No such luck! Finally went up to the bar to ask how we pay. When I mentioned this to the gal who checked us out, she ignored me the first time. When I said it again, her response was "he was on his break"... 30 minutes! Never apologized only handed me ticket to pay for the meal. It's not like they were crowded. Maybe 4-5 tables had people at the most. Food was so so.... just like the service read more

I have yet to have a bad meal or bad service. I would much rather call in an order and go to the pick up window for real mexican food than get trash at Taco Bell. The chicken soup is amazing. It hits the spot when you have a cold. I also love the mushroom quesidillas. read more

No taste on anything on the plate! bean dip so runny with cheese could not find the beans I have gave them a second shot but I am done will never go back!! read more

We eat here a least once a week. Have liked all the items we have tried. Really enjoyed breakfast when they had it. The American and Mexican food is outstanding. read more

Will never come here again. Ordered a margarita and later was told that I "must order a meal according to city ordinance." Do not come here. They will attempt to violate your constitutional rights and force you to buy something: read more

I visited the Cafe Cancun the evening of December 8th with a party of 9. I was very disappointed. The dips seamed to be watered down. The so called refried beans were very soupy. In fact they could have been served as a soup. A couple other dishes made people feel sickened and nauseous. And I visited the rest room. It was very gross and disgusting. A couple ladies mentioned that the restroom was absolutely disgusting and gross as well. If I lived in Cleveland Georgia I would definitely call the state health board. This is definitely the worst restaurant I've ever been in. I could not even think about recommending this place to my friends or in fact to nobody. I'm in hopes that someone in our party will make the call to the state. Although the management or an employee has text me on messenger saying I must have the wrong restaurant and that they have never been scored below an A after the state inspections. Mmmm that's absolutely hard to believe. If it were not that we were in a large party and just a few hours out of a funeral service I would have walked out. read more

We love this place!!! While living in Cleveland for one year at TMU, I was a "regular" at Cafe Cancun. We now live 2 hours away, and always plan to eat here when we are coming through town. The chicken quesadilla is wonderful! read more

Authentic food above average portions great value and tasty!! We tried the house specials and were not disappointed very clean

One of my family's favorite restaurants. We love the chips and fresh chunky guacamole to get things started. The food is always fresh and the staff are always friendly and attentive. The fajitas and burritos are delicious as well as the fish tacos. If your looking to eat great Mexican in Helen make this your place. read more

The prices are good, better than at our favorite Tex/Mex at home. However, that's where it ends. This is the first time I have ever had to salt everything on my plate, at a Tex/Mex restaurant, in order to give it some flavor. The food just needs something to rev-up the flavor. Everything was cooked well and portions were good. I simply added salt and increased flavor greatly. My wife felt the same. There is nothing I had that was bad, just not seasoned. read more

Service used to be great, lately has been going down the drain! Order my order in advance on the phone so I wouldn't have to wait, get there and waited 35 minutes to get my food, once I got the order it was wrong!!! read more

Salsa is amazing && their nachos are great! We eat her twice a week or more. Plus, the service is great! Doesn't get much better!

My buddy Jim L. sang the praises of C.C. to me, so the old lady and I decided to try it out. He has never lied to me about food and he didn't this time either. The food far surpasses the other Mexican Restaurant in town and the service is great. I'm a "heatseeker" when it comes to salsa, so the house salsa was too wimpy for me. I asked the manager if he had some high grade octane salsa and he delivered. You can tell salsa is good when your sinus' open up and there's beads of sweat on your forehead... My wife had a rather large chicken burrito that had an excellent flavor and I had the Enchiladas. Both of us had a smile on our face when we left so this place get's "The Sarges" hooya! read more

My brother came up and we had dinner here. Everything was delicious . I recommend this place to everyone.

Best vegetable fajitas I've had anywhere. Great service. Very good meal overall. Would definitely recommend.

We love this place! Food is delicious, service is great. My husband and I eat here probably 3 times a month and we are never disappointed.

Cafe Cancun is a local gem. Our waiter Vincent was charming and excellent at his job. The food was delicious and the small margarita pitcher is a huge bargain!! read more

WORST I mean worst breakfast food, service and pricing I have ever seen. Waitress brought one menu to a party of 5, then did not know any answers to simple question like how much is buffet for kids, don t know ask I think 5 dollars never confirmed about an item on the menu she said I have no clue what that is..wow.then said only been here two days, coffee well waited 20 minutes for a refill I watched the guy pour bottom of decaf into bottom of caff. coffee and tried to serve me it, when I said something he laughed and walked away. Help throwing, literally, dishes in to bus pans right beside guest then copped attitude when we said something it was like we were at a episode of Hell's Kitchen before Ramsey fixed it.Food was very dry over cooked and Omelettes were terrible and they made them wrong just thrown together and dry. I live here in Cleveland and have had lunch here and it was good not great but good enough I would eat lunch there possible but stay away from breakfast and you may have to guess what you pay for nothing is printed out just a tape off a calculator and they just add a bunch of numbers up and hand you the slip. I know we had a place in 1983 that use to do that but 2014 come on need to really get your act together cant imagine them getting a liquor license with that lack of management actually there was no management that we could identify or that came over and talked with us. Oh and time your paying your mystery bill or you will stand in line to leave CRAZY read more