New ownership (which apparently took over sometime during the past year or so) has completely turned my family and me away from this restaurant, which during the previous decade had been one of our favorite places to eat - when it was operated by a previous Thai family. Yesterday, we stopped in for an early dinner: it was a little after 4 p.m. and there was only one other table of diners, who'd already been served their dinners. So we expected reasonably prompt delivery of our "combo-combo" appetizer, which I specifically asked to be delivered before our dinners. That didn't happen, though. After waiting what seemed like an unacceptably long period of time, two of our three dinners arrived...but not the appetizer! Both my Pad Thai and my daughter's chicken Pad Thai were about half the size of what we were accustomed to being served when the former owners operated the business! Several minutes later my wife's meal arrived, and shortly after that the waiter unapologetically dropped the combo-combo appetizer plate on our table. The appearance of this "group appetizer" plate shocked me even more than the diminutive Pad Thai servings, because it looked like it contained only about half of the volume of various appetizer items that used to be included...again referring to a time when the restaurant was run by the previous owners! Admittedly, about 10 minutes after the sparse combo-combo plate had been delivered, the waiter came back with another small plate containing five additional items that should have been part of the appetizer when it was first delivered. Just as he didn't offer an explanation for the belated delivery of the first half of the appetizer, likewise, he didn't apologize for serving the "missing portions" of the appetizer even more belatedly! Just dropped them on the table and said, "Here's the rest of the combo-combo"! I should add that even with the second portion being added, the combo-combo serving was still a couple skewered meat items short of what we'd previously been served by the previous owners. To be completely fair, however, the main courses were tasty. But the diminished portions, the lack of attention to timely and proper order of service, and the apparent indifference to the service oversights really was a shocking disappointment. The new owners apparently are still making improvements (including an expansion into the former abutting pizza place that shared the same building)...so maybe that's why the big, mesmerizing saltwater fish tank, which we always previously enjoyed looking at, was completely drained. The nice river view is still there, of course. But my daughter noticed that the table cloth on her side of the table was badly soiled with old food stains. Finally, in past years, we always appreciated the very warm welcoming comments and gestures from the previous owners when we arrived to be seated; the very polite and highly attentive service that their Asian waitresses provided us, and the gracious gestures of kindness that we received from the owners as we left. By sharp contrast, we received none of that quality service during yesterday's visit. We won't be going back again. (Oh! The same family that previously operated Café De Bangkok also operated a second Thai restaurant at the Augusta airport, and we found equally great service and food whenever we opted to watch planes take-off and land - rather than enjoy the river views in Hallowell. Unfortunately, though, that airport restaurant also closed last year!) read more