I came in tonight and Ben greeted me right away with a huge smile! His attitude was so refreshing. You could tell how positive and upbeat he was! Will come back just for his service read more

My experience eating at Cafe Zupas has always been great. Their staff is super friendly and courteous, their service is fast, and the food has consistently been fresh and delicious. The restaurant is cafeteria style so your food is assembled right in front of you. You can sample all of their soups before you order, so you can try before you buy. I have tried about half of their menu, and I look forward to trying the other half. I highly recommend the curry soup and ALL of their deserts. read more

Not the Same Quality as the Verrado Location We're regulars at the Zupa's in Verrado, which is always consistent and fresh. So we were really disappointed when we tried this other location--it just didn't compare. Food Quality The greens looked wilted, except for the chopped lettuce. I mentioned it to the staff and they just stirred it around, which didn't help. Honestly, I wouldn't be surprised if it's because they barely had the AC running--it was just barely cooler than outside in the dining room. Meanwhile, the Verrado location is always crisp and cool, which makes a big difference when it comes to food storage and comfort. The bread wasn't fresh or soft like we're used to--it felt like it had been sitting out too long. My daughter took one bite of her chicken noodle soup, tried dipping her bread in it, and then refused to eat any more. That's how bad it was. It was oily, bland, and totally unlike the flavorful version we always get at the other location. My husband ordered his usual Southwest Potato Soup, and after a couple of bites, he pushed it aside. He said it tasted funky, like it had been sitting out too long or wasn't stored properly. Value We spent $56 for three people and left feeling unsatisfied and frustrated. That's too much money for food that no one enjoyed or wanted to finish. Cleanliness & Comfort The place was clean, but not busy at all--which only made the poor food quality more confusing. If they aren't swamped, why isn't the food fresh? And again, the lack of air conditioning made the whole space uncomfortable. read more

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Omg. I just discovered this place, and I think I could probably exist on just their lobster bisque (with wild rice) and chocolate covered strawberries. The sandwiches were also excellent. I'll take pictures next time. The complimentary chocolate covered strawberries were the perfect mignardise. It made it feel classy and was so yummy! I highly recommend. read more

While we love Cafe Zupas I'm not impressed with the drive thru service tonight. After nearly 15 minutes waiting my Mediterranean sandwich is finally ready. Nothing special, no changes just the sandwich. While sitting here I can see two employees chatting it up near the drive thru window. And no body in line. So what was the hold up? I'll try again next week and provide an update. Let you know what my daughter say about her sandwich. read more

Café Zupas - Salad Near Me - Surprise, Arizona

Very disappointed; usually love Cafe Zupas, but NOT this Prasada location in Surprise, AZ. Ordered through the drive-thru; long wait for anyone to even get to pay window. Was then directed to park, wait. Waited for nearly 25 minutes! No one ever came out. I went in. Upon going inside, I immediately noticed the dirty floor in the dining room and an overall dirty and weirdly chaotic feeling. I would not have ordered had I gone in initially and had seen this. It took a few minutes before anyone asked what I needed. I explained the situation. They seemed unconcerned. As well, they didn't seem to know what I was talking about. The employees were clueless and had zero communication skills. Finally I just asked for a refund. It took a few minutes before the manager was able to get to me. Once she approached, and after hearing my issue, instead of asking what she could do to keep my business, she offered an excuse of "we got slammed". I turned and looked at the dining room. Yeah - maybe four tables. Hmm... I don't know... between the less than welcoming dining room appearance, the confused zombie employees, and the overall lack of an offer to make things right, I will not be back to this location. Go to the one on Bell Road over by the BBQ place - it may not have a stellar review either, but my experience at that store is far better than the Prasada store. Will be following up by writing corporate. read more

I usually love to come here for the Dubai strawberries every once in a while but today they were terrible. Bad strawberries, little to no chocolate or pistachio flavoring or toppings. The manager wanted to argue that it is simply how they are made. When I have pictures from not too long ago of how a $12 Dubai cup should look like. Same location and same order. Pretty disappointing For the price and (lack of) quality I'll just be making them at home since they claim this is their new look read more

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I understand they're busy but there's not been one time that we received our food in a timely manner. I don't usually mind waiting because the food is USUALLY good. This time I waited over 30 minutes past my estimated pickup time and received a cup not even half full of cold soup, and a cold sandwich. Which would have been super good if it was warm. I don't think it's worth the time to come back to this location. Three strikes, you're out. read more

Café Zupas - Wisconsin Cauliflower soup. where is it?? I mean it's gone but this isn't even a half of a cup. - Salad Near Me - Surprise, Arizona

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It's solid. The Power Bowl feels like the kind of thing you order when you're trying to convince yourself you're being healthy and it actually delivers. You get quinoa, kale, chicken, egg, avocado, and a bunch of other toppings that make you feel full but not gross. Also, not cheap, but you're paying for the "feel good after" factor, not just calories. read more

Five stars all the way. Great service, lively great young crowd and the food was perfect. I ordered the combo, lobster bisque (amazing), and the California Cobb Salad, which had more toppings than it had greens. Perfect. But that's not all...with the combo you also get a baguette and chocolate covered strawberry, all for $12.95!! My spouse got the mushroom bisque, which was incredible!! I also got a premium drink. Pineapple, coconut and OJ which was perfect as it was 112 outside!! Talk about value..soup, salad, roll, dessert and an ice cold thirst quencher, all for $15. Great food, fast efficient service & even a drive thru (although we are inside). I can only hope the owners open it up for franchising, especially in Cali. It would be a can't miss investment. read more

Café Zupas - Clean operation inside and out. Couldn't recommend them higher!! - Salad Near Me - Surprise, Arizona

Ordered a BBQ Chicken Salad with no black beans or olives. Got half way thru the line when I noticed there were black beans and olives in the salad. I reminded her of my request. She proceeded to hand pick the items out my salad and put them back into their original container. My salad has ranch dressing and chicken in my salad already. That is cross contamination. If I was a vegan I would be very upset. This person clearly has not passed her food handling certification. read more

I felt bad for the staff. They were so busy and had a sandwich oven that was broken slowing everything down. They didn't have time to clean and wait times were long. Our cashier was working fast and dropped our food on the floor and needed to remake some of the food. She offered free drinks while we waited. read more

Café Zupas - Dirty Soup bowls - Salad Near Me - Surprise, Arizona

The secret to getting your money's worth here is eating in. If you get it to go, the portions are so much smaller. The food is yummy. My go-to is the BBQ chicken salad. I noticed I get really bad headaches, so today I asked them about the dressing. They use Hidden Valley for the ranch. It has MSG, so that explains my headaches. I will skip the dressing, and just do the BBQ sauce. I felt much better eating it that way. They offer a kids meal fir ages 10 and younger. They get 2 items, a drink, and a chocolate covered strawberry. They were so thoughtful to let our girls with a limited diet do two soups, rather than a soup and sandwich. They like the soups so much. Quite a treat. They really should have a dedicated cleaning person full time. It gets busy here, especially on the weekends. Even when it is quiet, the tables, floor, trash station, and condiment are is so dirty. Today there was a mess across the tables, floor, including stocks of dishes. They sat the entire time we were there, and then some. That was about an hour. No place to sit until someone cleans. I know of many other establishments that are busy often and have a great system to tackle messes immediately. It makes it more pleasant to eat and sit down. We only grabbed a seat because I an a weirdo that carries wipes, so I could clean the table myself. Knowing that eating in gives the best bang for the buck and the ingredients made it a better experience today. read more

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Three chances I've given them, 3 chances they have failed. Wrong ingredients, ingredients missing, or completely wrong items but to correct address. There is zero customer service & frankly I have no idea why they should even stay open. Sure, there are some good reviews, but I personally see more negative reviews on Surprise community pages. Tonight's order was the last straw. When there are 2 pieces of chicken on a Cobb salad, items missing like the apples, almonds, and 3 baby cucumbers? They put add ons I'm allergic to, trust me I would not have ordered them. The salad or whatever was not on the greens I ordered (2nd time in a row) and the dressing was mostly water and spilled out all over because of the consistency, or lack thereof. I would not recommend this place to anyone and advise others know you are taking a chance it will be edible. read more

We ordered via Uber eats and we're pleasantly surprised! We got the brisket sammie and the turkey avocado one and both were filled with strong flavors. The bread was firm and not soggy, which can be hard to accomplish with take out and delivery. I also LOVED the little covered strawberry, as it was a nice surprise. Looking forward to grabbing a bite while dining in as I am sure it'll be just as tasty. read more

WARNING: DO NOT ORDER AHEAD HERE!!! I religiously go to the Avondale location but out of convenience of shopping in the area, I decided to order to go here. I regret this so much. I walked in and headed to the ordering counter as I was not sure where pick up was since this is my first time here. I was looked at in confusion as if I walked into someone's personal home uninvited. I said I was picking up and someone said I think we are still making it so I sat down at a table. There are 3 people dining in as I sit here writing this and 2 in line ordering. My order said it would be done by 2:40PM and I did not receive it until 3:07 PM. Cafe Zupas needs to update their texts saying "it's ready" when it definitely was not. I should have just ordered inside but lesson learned. I'll probably just stick with the Avondale location. read more

Love the high protein salads at this place. My favorite is the Mediterranean salad. Good food at a good price.

This place is amazing! Love their soup and salad! Their healthy drinks are amazing too. The chocolate strawberry is just enough! Everyone is very nice including manager. My favorite fast food restaurant read more

this restaurant has amazing service and a great customer service from their employees. Went about an hour before closing, and they still had everything that I wanted, which doesn't happen often at fast food places Lacey the manager was amazing and so friendly and every time I go it's always a great experience read more

Third visit to this location. Food selection good. Soups and salads much better than sandwiches, which tend to be lite on the fillings and heavy on the bread. We had the new Lasagna soup. Would have been excellent had it been hot. This was served very lukewarm. I went up and mentioned it to them. The look was a bit blank and was told it shouldn't have been. Of course not! The most difficult part of this visit, (and to a degree the other two visits), was the cleanliness. This visit was really to the point of being dirty in the dining area. Tables were not cleaned and the return area was filthy. I don't think they have the staffing to multitask. Still a good place to grab a soup or salad if they can get their procedures together. read more

If I could give this place 0 stars I would the manager Jocelyn is a stupid b*tch. Treats her employees like garbage and the food is horrible. I asked to speak to her a couple of times and was told I couldn't because she was busy. Mind you there is multiple employees not doing anything I don't know why no one took over for her for a minute just to speak to me. When I went back to speak to her again it was slow barley anyone inside,, she didn't even professionally come to speak to me she had one of her employees talk for her instead. Do not waste your time or money coming here. They definitely should look into new management. read more

The restaurant was very clean and welcoming. Nick was very friendly and even asked about our favorite when it came to the chocolate strawberry. read more

Arrived at the restaurant today at 11am. Everything was extremely disorganized. Our food was placed in a holding area and no one came to place on a tray and ring us out. Lots of employees were there running around but we were not being recognized or taken care of. Extremely disappointed by the service or lack thereof. read more

i've been going to zupas for years at this point and this location is super clean and the staff is so nice. i always get the pesto chicken sandwich and the avocado caesar salad. i was also a huge fan of their seasonal golden apple spice cup 100/100 recommend. read more

Café Zupas - Pesto Chicken, Avocado Caesar Salad, BBQ Brisket - Salad Near Me - Surprise, Arizona

Ordered a mushroom bisque and caught me by surprise fried onions is extra .70cent half of small container where they usually put the salad dressing and soup cup is not even full what a rip off read more

There was food and trash all over the floors. The tables were all dirty. 61.00 for two salads and two small soups. No salt and pepper any where in the restaurant. When we asked them to wipe off our table a kid comes out with a dripping rag and the table was soaking wet. I asked him to wipe down the seat because there was food smeared into the seats. The seats were then so wet we had to dry them with napkins. The soup was mediocre and the salad was less than enjoyable. There was no apparent manager running the restaurant and employees appeared to have little or no training. The menu pricing is deceiving. On salads they charge from 1.99-5.00 extra for EACH item considered protein. I don't mind paying up for good food but it was terrible for what we were charged. read more

I have always enjoyed Cafe Zupa, they do a great job of keeping their salad and food fresh and tasty! My wife lives the place as she feels she is getting healthy food for a reasonable price... and the chocolate strawberries... this location is new and was very bright and clean. I really enjoyed the layout and the building is very clean and looks amazing inside. I can't wait to try some of the new soups they come out with and will definitely be back! read more

I was recently visiting family in Arizona. When we were heading back home to California we saw this place and decided to eat here. Wasn't disappointed by any means. The food was great! The staff was friendly and outgoing. There was a guy named Nick who worked there. Very friendly and just had a very positive attitude. His recommendation for the power bowl did not disappoint. Not sure if there are restaurants in California but I wish there was. read more

Great food and service as always. Heather was super helpful and made our visit fast and easy.

Lobster bisque is lobster-free, as in... instead of lobster chunks, you get diced tomatoes lol ??? Why? Also, a lil bummed today because my salad was mostly brown/wilted lettuce. Lacking the crisp deliciousness I was hoping for. Service was good & quick. We ordered a grilled cheese + chicken & a pesto chicken sandwich. We got 2 chicken pesto sandwiches. read more

Hi! I will just like to spread the joyfulness that Cole and Faith provided during my visit. From the start a smile to start the order and the love they put into my Brisket Grilled Cheese! Delightful Thank you guys! read more

Café Zupas - Hard worker! - Salad Near Me - Surprise, Arizona

Ordered pick up and received incorrect order. Names are on the order so don't know how someone's order with a different name got in my order. Tried to call to rectify but no one answered the phone and there isn't any other way to contact. I will now have to hang on to food I didn't order to take back in for a refund all the while still hungry. Boo to you Cafe Zupas for having sucky customer service in today's day and age. read more

The Dubai chocolate was excellent. Workers were busy but the young lady who made our chocolate did a great job. The strawberry parfait was awesome also! read more

Positive: Healthy food & tasty too! Service is fast & friendly It's brand new lots of seating room. Neg: portions a bit too small read more

Poor food quality, vegetables and fruits are not washed, cross contamination is guaranteed. Employees all look depressed and overworked, honestly worried about their conditions. Food is also horribly overpriced. Ambiance feels very strange. Its kinda unnerving in there. read more

I'm a dasher, I will NEVER return to this location. They are EXTREMELY slow even when they have no customers. Not only that the service is terrible. The employees were standing around talking and barely working even when they know I've been waiting for 25 minutes. If you know what's good for you DONT COME HERE. read more

WTH! So many workers running around doing nothing. No one here to check us out despite 20 workers running around while our food gets cold and line built up. It's a shell of the first Zupa I went to in Avondale. Cheap expensive food at best. Dishes piled up in the seating area and dirty tables everywhere. Place is an absolute joke. Zero charm, vibe is cheap and a reproduction of something that may have been good at one point. No chance I'll revisit, ever. read more

Very disappointed owners should read this, it felt racial and disrespected by an African American lady. We arrived at 8:45pm on June 30th, 2025. Received our food at 8:51pm We arrived ordered eat in. The African American lady told us to leave in the middle of eating. Her words were well I'm going to be counting money and closing you need to leave now. Wow. Rude. Why did they allow us to order and eat in. She was also hovering over us while we were eating. Made us feel uncomfortable. I regret coming here. I don't recommend this place staff needs to be replaced. Bad customer service. Making a review also on tictok bad customer service at cafe zupas read more

Have placed 5 or 6 pick up orders from this location. The first time it took them just under an hour to get me my food. After that every time but once they got the order wrong. I must be missing something. I don't understand how hard it is to get orders right when the label that is printed out tells you line by line what is needed but somehow they always miss at least 2-3 items every time. read more

Service was awful. Took forever in line just to order soup. They need to be able to stream line this ordering process better. Waited 20 mins after ordering online cause the line was ridiculous. Need to get better organized in what they are doing there. read more