This company assumed ownership of the previous company I used. The technician is the same. I like…read morethis company for the following reasons: 1: the pool is constantly perfect. Absolutely zero problems. 2: equipment issues are mentioned to me and solutions offered. 3: I can easily tip my service person when I pay. 4: I can easily pay online. One irritation: I got a random email quote for a major equipment upgrade and got no response when I emailed back. I had no communication that there was any problem. I forgot about it and never heard back either. Also, the service I get is respectful and quiet.

A very Proficient pool service company my pool equipment hasn't ran so good in years…read more They know what they're doing and the best part I like is the communication Thank you Pools Etc

REPAIR MASTERS Called Wednesday afternoon; my hot tub was…read morefully functional by Friday afternoon!!! Heater changed out for four bills, best service and price in the area!

Didn't purchase anything from them...yet…read more We own a 15' Master Spas Swim Spa. I came to Yelp looking for a company that maintains the hardware and services our area. I mis-read the company here and thought Pacific Coast Sauna and Spa did that. While I was writing down the number to call their office (the number list here is for the owner's cell), he called me back. I was incredibly impressed by the conversation. There was zero attempt to sell me something I didn't need AND he coached me for things to consider in the future...even telling me how to expertly do what they do. So, if you're looking for servicing of your water...these guys can help. If not, they will professionally give you an appropriate reference for what you may need that they don't do. That's customer service!!!

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

Peninsula Pool is excellent! I wish I had switched my pool service sooner to save myself all of the…read moreheadaches over the years. TC is clearly experienced and super responsive. Our weekly service is provided by Martin who is also amazing. Everyone communicates well and takes care of things proactively. I never have to worry about my pool and can now just enjoy using it!

Jonathan was 5 star in negotiating a price and getting things done within our timeline. Got the hot…read moretub we wanted and it was pretty painless. They have an online store to buy the chemicals called hot tub things that's super easy- Just beware they don't take credit cards for the tub unless you pay the 3% fee.

Mario, our service tech was incredible. We converted our jacuzzi from 110v to 220v and it was a bit…read morepainful. He helped our electrician sort it out and onboarded me to my new jacuzzi. Huge appreciation for his customer service! Also wanted to shout out our sales guy, Jonathan. I called him probably 10x with questions during the install and he never made me feel like I was annoying him. I'd purchase from this company again! Excited to be a new owner!

Long overdue review. Anthony and Coral pool are great to work with. They offered extremely…read morecompetitive pricing, communicated all aspects of the project and delivered the pool remodel on time and on budget, which included coordinating with another landscaping contractor who handeled the pavers around the pool. Im greatfull that Anthony recommended me going with a saltwater pool and the automation, those have been wonderful upgrades. Pool was remodeled in 2019 and still looks great.

Initially, they were very professional and courteous. We worked with the son to pick what we…read morewanted. My husband said the father seemed to be very knowledgeable and honest when he came to quote. We paid the $1000 deposit and the start date was scheduled. Day one seemed to go well. However, from day two until the completion of the pool, their communication sucked. There were multiple days that they just didn't show up with no notification. We didn't hear anything until we reached out to them wondering why the no show. They claimed they had emergency jobs that pulled them away. We can understand that, but we would have liked a courtesy call. We had a scheduled date to get our house painted thinking that the pool work would be done, but due to all the missed days, it wasn't. So we pushed back the house painting a week. Come to find out, Coral Pool said we SHOULD get the house painted first. If we had better communication from them, we would have known not to push the painting back a week. Most communication was through text, which is fine, but this was not the experience we expected since they were so easy to work with in the beginning. Ultimately, the pool looks beautiful and everything seems to be running fine. I am pleased with the final out come. I am not sure if I would recommend.

Craig runs the most wonderful pool service around! When…read moreour system broke down, he was there immediately to fix it. He has gone out of his way with a pool that has a VERY old filter/pump system--to keep it running and keep the pool sparking. His prices are very reasonable, his service is exceptional! TOTALLY happy! Teri B.

Really knowledgeable, helpful, friendly, and with great prices…read more Craig does free in-store water testing too!

Mario showed up on time and did a great job on my spa! I would recommend his service!read more

Mario did a wonderful job cleaning our pool after the big storm. Professional service. We would…read morehighly recommend Mario's service.

MARIO LOPEZ is the best damned spa repair professional. I hired another company to repair my spa…read moremultiple times and always regret and kick myself when I don't remember that Mario is worth the wait. In one short reasonable session, he was able to assess ACCURATELY the condition of the spa, which is 10 years old and recommend an easy and cheap repair that fixed my temperature issue. Mario is often busy, but well worth the wait.

I had a really good experience. Stephen and Renee were friendly, responsive and helpful. The…read moredelivery was done well and they were flexible in helping to find a time that worked for my contractor (even though they were busy and short-staffed at the time). Similarly, the guys who came out to train me and do the initial setup were friendly and cool. There is a bit of a used car vibe in buying a hot tub and I did not love that part but once we got past the "sales pitch" part the service seemed very strong. I'd definitely recommend them.

It's an alright spot -- as another reviewer mentioned, you don't really feel welcomed here over the…read moreseemingly regular customers (e.g. older white folks as reflective specifically of Ladera). It was enough that I noticed a couple of workers glared at me. For what's meant to be a leisurely, outdoor space, they overall don't appear very happy or warm, at least not to the casual customer curious enough to walk in on a weekend. I did end up getting a reasonably priced house plant (~$26, sticker says it's from a farm in Half Moon Bay) and a beautiful pinkish 5-stem rose bouquet (~$12) because they looked nice and healthy and I knew they'd make me happy, but the vibe itself here isn't the best compared to other nurseries. This also isn't really a full walk-in florist space. There are some pretty bouquet options to choose from, but it's not as extensive as expected particularly given the other reviews that make it sound like a dedicated florist service. I did see a lot of colorful potted orchids lined up across the front window. Also, overall the items in the gift shop are extremely pricey and up marked -- doesn't seem like much shopping gets done in this space -- and it's less so a quaint country shop vibe and more so try-hard pretentious.

Beautiful flowers especially Orchids for a Display in your…read morehome or office. So beautiful.