I was a new homeowner in 2022 when Vic (the owner) and his company, Elite Comfort Systems, saved my…read morefamily (including the feline members) from sweltering in 100+F degree weather by diagnosing and repairing my air conditioner. Since then, they've serviced the almost 22 year old system at my home, nursing it along. With each semi-annual "check-up" service, they advised me on what I needed to do, and what could wait. When funds were tight, they suggested stopgaps to help. Because of this history, when Alex showed me that my heater was leeching carbon monoxide into my home, I knew I could trust him. While I waited for my appointment, I was provided with space heaters gratis. This IS an independently owned business, and they treat customers like family. Ozzy (Osvaldo) and Anthony installed a new heat pump and air conditioner for me last week. They were at my home three days. Not only were they professional, friendly, and polite, they were also respectful of my home--taking time EVERY day to cover my carpeted areas, covering their boots as they came into and exited the house, and cleaning up any installation debris before they left each day. Ozzy and Anthony discovered that a part of the original system was not going to work as efficiently with the new system (the dampers) given the difference in the size. Ozzy explained the difference to me, noted the cost, and the pros and cons. He didn't pressure me to upgrade the items but he made sure I had enough information to make a decision. At the end of the installation, Ozzy took the time to show me how to use the new digital thermostat controls and gave me tips on how to use the system economically. He provided me information on how to follow up if there were ever any problems. Just like other times, Vic called a few days later to see how things were going (I missed the call, but still...so so kind and thoughtful). It's a lot of money to replace your entire HVAC system, no matter which company you use, but hiring one where you know you can trust the company. Simply put, you'll never have worries about trusting Elite Comfort Systems.

I installed a unit, but apparently I didn't ferrule my lines very well, and it lasted a week. (the…read moreold lines from the previous Chinese unit were 6 inches of copper soldered to aluminum to 6 inches of copper, which gives 4 more places to leak so I didn't use them; that unit's motherboard failed.) They wanted $4,169 to fix my lines (new ferraled lines from the manufacturer are $150, and to refill ($125 in freon) total job one hour for me To redo everything, $8,929 I recently installed in my 2,400-square-foot home a whole new heating and AC system for $24,000. They also wanted to redo my 115 volt lines to 220 volts. This system does NOT run on 220 volts. He mentioned how it uses less electricity. NO, it does not. I'm an electrician. 115 volts, 20 amp is the same as 220 volts, 10 amps because 220 volt is 2-115 volt lines, which are 10 amps each line = 20 amps. and he said my water drain wasn't installed properly, but it was according to the manufacturer. (just drain it outside, period.) My unit from 'Heat and Cool' was only $400 without the AC lines; this is the 4th unit I've installed and only one that failed my installation. it comes with a 1-year warranty, 5/7 if you get an ac guy to install it and 7/10 for an extra $150 Well, Elite isn't going to slap their sticker on this unit, so they will lose future business. That's NOT good business; that's simply greed

Infinity HVAC helped us when our AC did not work at our home. The we're scheduled through our home…read morewarranty program. Communication was clear, the technician Fernando arrived on time, and he solved a complex problem with our AC to get it working again! We are so grateful for his help and expertise and to have our AC working again!

Our family recommends Infinity HVAC to all my relatives & friends. The Team Members are very…read moreknowledgeable. They replace our Furnace today very quick and their work was very neat & clean. Now my air conditioner and heater are working smoothly & nicely. Appreciated & My Heart full Thanks to Infinity & Team.

100% 10 stars-plus!!! Phenomenal service and Diego Utor's expertise saved me $$$$! Rachel is…read moreresponsive, courteous, and efficient in scheduling appointments and updating arrival times. Diego Utor came to see my furnace, which was not working. Two other HVAC companies had looked at my furnace and said I needed a new one. Diego quickly figured out what was wrong with my furnace and repaired it within minutes. I can't recommend this company enough! Thank you Rachel and Diego from the bottom of my heart!

I highly recommend them! On a very hot day just before Independence Day, Rachel answered my call…read moreand kept me informed throughout the day. They were understandably very booked that day, but still made time to come by well after the end of the normal work day. They were super helpful, very cost conscious and worked with me to solve my issue and get my AC working. Very professional and responsive!

I requested a quote for an AC unit installation, and Elvin was our technician. He was very…read moreprofessional, knowledgeable, and helpful throughout the process. He carefully reviewed all of our options and helped us identify the best solution for our needs. My husband and I truly enjoyed working with him. His friendly attitude, professionalism, and willingness to answer our questions made the experience very pleasant. We greatly appreciate his excellent customer service.

Unfortunately, your response omits several important objective facts that I discussed with you…read moredirectly during our phone conversation. First, repeatedly referring to my furnace as "a 1996 furnace" is misleading. While the cabinet was originally installed in 1996, all major internal components were professionally replaced five years ago. Multiple licensed HVAC contractors immediately recognized the refurbishment during their inspections and all independently concluded that my furnace was in excellent operating condition with decades of service life remaining. More concerning was your technician's sales presentation. I was told my furnace was a fire hazard, posed a carbon monoxide risk, and required replacement in the interest of safety. Those are serious claims. Yet four independent licensed HVAC contractors disagreed with that assessment, and none recommended replacing the furnace. Instead, they all recommended replacing only the air conditioner. You also claim the photos your technician showed me were legitimate. That claim is difficult to reconcile with what I personally witnessed. I watched all four of the other contractors perform their inspections in real time. They each inserted their phones into my furnace, showed me live video from inside the unit, and provided photographs of the internal components. All four sets of images were consistent with one another. None resembled the photos your technician used to justify replacing my furnace. That discrepancy is exactly why I sought multiple independent opinions before making an $18,000 decision. During our phone call, I explained all of this to you and provided the context regarding the refurbishment. Your public response ignores those facts and instead repeatedly relies on the original installation date to justify the recommendation somehow. My review was never about whether homeowners can replace both systems at the same time. Many choose to do so. My concern was being told that I NEEDED to replace a recently refurbished, fully functional furnace because it was supposedly unsafe. After obtaining four independent opinions, I concluded that your recommendation was not supported by objective facts. "Facts don't care about your feelings" the saying goes. Prospective customers can draw their own conclusions. I certainly did, which is why I sought additional opinions before authorizing nearly $18,000 in work. That decision saved me thousands of dollars, a potential service install nightmare (see the numerous 1 star reviews by others) and I stand by my review.

I have an annual maintenance contract with Jazz, and they also take care of any repairs to my HVAC…read more Rich P. came out today to do my AC PM. He was extremely professional, personable, and knowledgeable. Took pictures of needed repairs, cleaned the condenser, and answered my questions about technological advancements and anticipated new regulations should we choose to replace our AC. Jazz is always very good: Rich was exceptional.

Had a leaking toilet and the water was getting under the flooring. Jorge came and took care of…read moreeverything! He also shared some knowledge that as a new homeowner I truly appreciate! Very pleased with the work, so happy I reached out to this company and will keep them in mind for future services that may arise! Thank you Jorge!!

My experience with Air Synergy was great from start to end! The appointment setter was very helpful…read moreand able to schedule me an appointment right away. Shaun was my service technician. He was punctual and very thorough in explaining the diagnostic of my air conditioner's issue and the needed repairs. He quickly fixed the leak that was found, and made sure that all was running right with my AC system. He answered all of my questions in a kind and patient manner and provided helpful recommendations for the maintenance of my system. I highly recommend Air Synergy.

Didn't show up or call for our scheduled appointment…read more Their loss as we're looking for a reputable company to replace our 2 HVACs with 2 new systems including 2 heat pumps.

They are very useful when the AC or furnace repair and maintenance is needed. I am considering…read moreusing them for installing a new Mitsubishi heat pump in the fall. They're not the cheapest, but I really liked the quality and attention to details from their technicians.

I wrote an earlier review that I want to take back and thank Galaxy for stepping up an resolving…read morethe matter! This is what really good businesses do! Thank you Galaxy!!!!