Our heater and air conditioning were functioning properly, but we received a flyer from a well-known company offering a low-cost inspection of our unit. Wanting to be responsible, we decided to contact them for the service. When the technician arrived, the heater was working, but a few minutes later, it stopped. What a coincidence! The young technician remarked on how fortunate we were that he was there to diagnose the issue. He inquired about the age of the unit, and when we told him it was 22 years old, he said it was no surprise that it had stopped working. He proceeded to check the unit and listed several problems: it needed a new ignitor ($458), a cleaning of the blower ($510), a new blower motor ($1,100), and a new control board ($1,376). The total for all of this came to $3,444! He then suggested that instead of spending that money on repairs, we should consider investing in a completely new unit that his company could install for about $25,000. We told him we would think about it. Afterward, we decided to call Fairview Heating and Air Conditioning. They sent out Keanu, a nice, intelligent, and honest young man. We explained our issue with the heater not functioning. Keanu quickly removed the back of the unit and, within seconds, said, "I know why your unit isn't working. The gas lever is turned off!" We were shocked--how could that have happened? I immediately turned on the gas valve. When Keanu then checked out the unit, everything cycled properly and he was able to verify that everything was working normally -- just like it was before the big company's visit. Keanu was very knowlegable and explained to us -in terms we could actually understand- how our system works. Needless to say, we have found ourselves a new heating and air conditioning company! read more

Fairview Heating & AC are a great company to work with. They arrive on time and take care of business. Jerry our service tech was knowledgeable, clean and professional. Heather in the office took care of our appointment, invoice and kept us informed about arrival time. They are our go to HVAC company! read more

I have been using Fairview Heating and Air for over 30 years now. Grant is the BEST! Thank you

Great service, in setting up the appointment, punctual and done in a timely manner. Thank you

I called Fairview to make an appointment for my furnace to be cleaned, Heather took my call and explained how the rebate offer worked. She was very helpful and pleasant, Jerry was the technician that was sent and I'm very pleased with the way he handled the service call, polite knowledgeable, respectful of my home and answered all my questions and even helped me with programing my new thermostat. All in all great experience for the first time and I plan to have Fairview come out in the spring to service my air conditioner. Fairview is a solid company so give them a try you won't be disappointed. read more

Heater not working. Keanu did a great job repairing the heater in a very short period of time read more

Service man came out ant serviced furnace with 2 new filters, serviced A/C unit cleaned out, checked capacitor and ran unit to check cooling. Highly recommend this company and their service men. read more

They are punctual and communication with them is great. Technician Jerry Silva and office manager, Heather, always do a great job. I have been doing business with them for over 15 years read more

+My AC unit seemed to have been struggling lately, and I feared a leak of refrigerant ... or worse. The coming weekend will be at or above 100 degrees F. Fairview scheduled an appointment for the following day, but also promised to call back if there was a cancellation, or a technician had the time to come today THEY KEPT THEIR WORD !! A technician named Grant arrived, diagnosed the problem within 5 minutes and solved it within 15. He was knowledgeable, courteous and totally professional, I am very impressed and believe I will stick with Fairview Heating and A/C as long as they are in business. Joe S. read more

Our HVAC unit and gas furnace were both way past end-of-life (both ~30 years old). We began the arduous process to get quotes for a heat pump + air handler system to replace both units with something energy efficient so we would no longer be giving our ~entire paycheck~ to the utility company. All of the quotes included new ductwork to fix an issue with hot & cold spots in different areas of the house due to undersized ducts, upgrade to a larger system (5 ton unit), duct cleaning, and some other minor work like increasing return register sizes, etc. We got one quote from a different company for close to $40k, another for $30k, another for $25k, and finally Fairview Heating & Air came in around $19k. It wasn't just the price that stood out to us, though. Some of the other companies used some high-pressure sales tactics like telling us we could only get a discount if we "signed now" and another company had a technician who didn't even know how heat pumps work and had no industry knowledge. We liked that Fairview's technician who came to do the quote - Robert - had extensive knowledge and experience. He answered all of our many questions with ton of good insight, plus gave us information we didn't even know to ask, like how to get energy efficiency rebates and comparisons of the Pros/Cons to different models. The installation went really smoothly and the technicians were all very accommodating. Before starting, we asked to go through the project requirements step-by-step to make sure we were all on the same page ("level set") and they were willing to explain everything to us, which is great because we like to be able to really understand what is happening to the house. They made sure the return vent placement was acceptable to us and also accommodated our request to run an entirely new duct instead of using a Y splitter for the other duct. They were also super nice about our dogs barking and special requests we made to keep certain doors shut (due to some escape artist cats)! After all was said and done, one of the technicians scoured the entire house to make sure he swept and cleaned up every bit of dust everywhere too. Fairview also offered a cash pay discount (or credit card pay or financing options) and Heather at the customer service desk / front office was really helpful and flexible with supporting us while we navigating sending a payment using the payment portal online. We also really like that this is a union shop, so we could trust that our dollars were going to an ethical company. We love our new Daikin Fit - it's so compact, quiet, and the app + wall interface are both super easy to use. We're planning to put a tranquil sitting garden near where the heat pump is and it's not a bother at all, especially compared to the old HVAC unit that sounded like a jet engine. Attached is a photo of our utility natural gas daily costs. Can you tell which day was the cut over to the heat pump?! In one swift motion we went from some $20 tier 2 days to a cost of less than $1 every other day - HOLY MOLY! Plus we've been so comfortable with the heating since the install. Now the heat distribution is so much more even and that was honestly so important to us with my parents living here who both have medical needs. Our quality of life has improved drastically. We can't wait til summer when we see our electric costs with the new system compared to last year - so exciting! Major house work can be such a stressful thing, but Fairview did a great job and we felt confident using them every step of the way. We would even recommend them to our closest family and friends! read more

Fairview Heating & Air Conditioning - our natural gas costs with our old end-of-life gas furnace compared to our new (electric) heat pump! Can you tell when the install was?? - Heating & Air Conditioning/HVAC Near Me - Oakley, California

Service was prompt and efficient. They followed up with checkups every 6 months..there service visits are very helpful for using the new type of heating and cooling. read more

Great experience all around! When I called at 8:30 in the morning because my heater wouldn't start up, the girl (didn't get her name) who took my call was super nice and scheduled a visit between 12-4. They called around 11:30 and Grant Piccone came and couldn't replicate what I experienced. He looked at everything and noted something he suspected (but not positive since it worked while he tested) and something else that may need replacement in the future but not connected with my issue. There was no push at all for more work. Very honest, nice & professional. Ended up with a minimal dispatch fee. read more

AC wasn't working. I called Fairview HVAC, who did the original install and they scheduled my service within 3 days. Jerry got it diagnosed (bad capacitor) and fixed very quickly. Great service! read more

Called Fairview for A/C not getting cold air and service was scheduled same day. Technician Grant Piccone came on time and was professional. He narrowed down the issue after checking the system, explained where the problem was and fixed it quickly. Very pleased with overall experience. I will use them again read more

We used Fairview around five years ago. They were great This week our AC went out and Fairview was the only company I trusted to help us. They called to let us know they were arriving shortly. Keanu arrived and was so kind and helpful. He took care of our problem in less than 30 minutes. What a great tech. We had a great conversation and he gave us helpful tips to help keep the AC unit clean and prolong its life. Absolutely loved Keanu. read more

Technician on time. Unfortunately didn't ask his name but very professional and personable. He made adjustments to furnace and left. Everything passed inspection. A technician will come back in Spring to check air conditioners. A very good technician and company to work with read more

I recently had my 20-year-old HVAC system replaced with a new Daikin heat pump system. The purchasing, administration, installation, and follow-up processes by the Fairview Heating and AC company were an extra, outstanding, and enjoyable experience. From Robert the owner. to the office admin staff of Heather and Jessica, to Chase, Wyatt, and the entire installation team -THANK YOU! Based on my experience with this company, I would HIGHLY RECOMMEND the Fairview heating and air-conditioning company. 5 Stars in Brentwood for this company. MLM read more

Fairview Heating & Air Conditioning - New Daikin Heat pump system - Heating & Air Conditioning/HVAC Near Me - Oakley, California

I spent 3 days without my ac unit in 100 degree weather. I spent 3 days because I called Perfect Star company. The worst company. I won't go into that. I then called Fairview and they came out the next day and replaced a fan motor that had gone bad. My unit is over 30 years old. I told the technician I really couldn't afford a new unit. He put no pressure on me to buy a new unit....just fixed the old one. So easy. I'll never call anyone else again. Fairview is the best. I've used them several times before because my unit is so old. I didn't call them this time because the internet had them located in Oakley. I thought it was a different company, but it wasn't. My bad. I learned a lesson. read more

I absolutely LOVE this company and their great customer service that I have received from ALL their great employees these past 4 years. We purchased a brand new A/C & heating unit in either 2020 or 2021 and we also pay for the maintenance package every year & the staff makes sure to call me twice a year to make sure I schedule my maintenance service visit. Today AND in the past I was lucky to have my favorite service tech Keanu be the one to come and maintenance our unit. He is the sweetest young man with the best attitude and also so helpful. read more

We had a new HVAC system installed by Fairview Heating and AIr Conditioning. Every aspect was professional and informative. The owner, Robert took time to explain options to us and current technology. When it came to installation employees Wyatt and Jayden were friendly, knowledgeable and prompt. This was a three day job and every day they left the job site extremely clean and kept us informed as to the status daily. The project was done on time and we enjoyed a very comfortable home for the holidays. The system is performing as described and has eliminated past locations with poor airflow. We also had several conversations to coordinate the process with Heather in the front office. She is another professional and kind employee at Fairview. My compliments to all at Fairview for a wonderful job and assisting us very professionally with an important investment in our home. The amazing efficiencies in the new technology and equipment will provide excellent value. The excellent reviews Fairview has received help us select this company. These reviews were clearly accurate. A top notch company! read more

Fairview Heating and Air is our "go to" place for outstanding service and quality technicians. The office staff is always friendly and positive when you need assistance for any reason. You are guaranteed good value for your money!! We have been using their yearly seasonal maintenance since we moved to Discovery Bay 13 years ago, and are happy when we know our comfort is only a phone call away. They are always honest and accommodating when it comes to servicing our heater/AC units. We had them install a new unit several years ago, and are happy with the overall quality and output of our air and heat. So easy to program it using our thermostat connected to our phone. All of their technicians are friendly and efficient, but we really liked Keanu when he serviced our unit this time. He gave us great service with a happy smile!! read more

Fairview Heating and Air Conditioning replaced my 25 year old AC unit. The technician Jerry did an excellent job completing the installation! The system is working perfectly and I know Fairview will stand behind their work. read more

They are outstanding!!! Every time I've called Heather has always been so helpful and knowledgeable, she's been able to help me in a lot of different ways even with special requests. I wish whenever I had to deal with other companies, I was able to talk to Heather. You never see or hear Customer Service anymore but Heather definitely is Customer Service they should clone her..... I was blessed to have met Chase this time .. Every Tec they have sent out is very knowledgeable and friendly and helpful. They've educated me on my Heater which is helpful being a senior citizen older woman who doesn't know much about heaters or air conditioners. I can't recommend this company enough !! They remind me when my Heater needs to be checked out before winter the same thing with my AC when you're going through life you don't think about having your AC check before you need it and send out a card to remind you, Im very thankful for them doing that or else in the summertime I would be an easy bake oven...Thank you again this company is awesome especially after being with one of those warranty companies it sent out horrible people that never fixed anything. .. god bless !!! read more

I'm so pleased with the service provided by Keanu of Fairview Heating & Air. Not only was my AC unit maintained, but Keanu went above and beyond to address my concerns. I will most definitely recommend this company to my neighbors and friends in the future! read more

Amazing service! My technician, Keanu, was friendly, on time, and knowledgeable. Not only did he give my AC a check up, but he also cleaned out my AC condenser unit. Every June I contact Fairview Heating and Air to provide service to my AC unit! Great value and service! read more

Fairview came highly recommended by my Daughter. They were quick to respond to my request to check our air conditioner because it wasn't blowing cold air. I couldn't take the first appointment offered but let me know when an earlier one opened up. I really appreciated it. The people I talked to on the phone were very pleasant & understanding of the need to get it taken care of. Grant was the Technician & was very prompt and explained everything very well. He was able to get it working in no time. I will be definitely be calling them back to do some recommended work after we do our part. read more

They are wonderful! Our air conditioner went out Friday night on a very hot weekend. I called and didn't expect to see anyone for at least a week and Keanu showed up Monday. He was professional and very helpful. Took a look and in a very short time we were back up and running. Extremely reasonable rates also. read more

Schedule the HVAC service was fast and easy - for the same day. Technician came on time, and diagnosed the problem right away which is a bad capacitor on the compressor. A/C issue fixed in minutes. Technician also checked the furnace starts as expected. Great job! read more

Fairview Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Oakley, California

Keanu was here yesterday to do regular maintenance on my A/C system. It was his first time here. He was knowledgeable about my system, professional and friendly. I have used Fairview for years and highly recommend them! Gail Onyett read more

Fairview was the right choice always provides great service and experience in the trade thank you very much quality professional service thank you again very happy customer can't beat the value of the warranty service after the sale. Thank you Fairview read more

We have been using Fairview ever since the company opened, many years ago. We have always been satisfied with their work.and had a heat pump, and water heater installed last year. In the last month our thermostat has malfunctioned and Keanu expertly installed a new thermostat at no cost. read more

AC unit stopped working and I made a call to Fairview and they were able to schedule someone to come out the very next day. arrived ontime which I appreciated very much and within a very short time the technician was able to pin point the issue and actually had the part that was needed on his truck. He installed and now the AC is back running better than ever. Thank you Robert and Barbara and thank you for sending out a great technician who was not only very knowledgeable but very courteous as well. I would highly recommend Fairview Heating and Air to anyone needing replaced or serviced. read more

The job took longer than usual - and there were a couple of rough spots but i ended up great. My only complaint would be that Mr. Connor does not return phone calls. he takes care of business but unbeknown to the customer. read more

Had a capacitor go out in my rental property unit and my renters have a newborn; needed fast reliable service as well as a professional respectful technician... called heather ; she put me on the schedule a.s.a.p !!!!! And like always; we're "All Smiles" over here......Thanks Heather and Fairview......!!! read more

I had great experience with Fairview Heating & AC. Grant was awesome, most likely an expert in HVAC units. Answered all my questions and took care of us in this 100 degree heat. Very thankful I was serviced the day after I called. Turns out Grant became available and squeezed me in. (YMMV). Would definitely recommend. read more

I write this review because when you find a company that sees you as a human being and not just as a profit but who will accommodate the schedule to fit your hectic family schedule, well, you mount up and ride that bad boy. Heather, I believe, scheduled my appointment and was friendly, courteous, and patient with taking the information. She also stayed in touch through the entire process of my service. Then it was Grant, who is very prompt and respectful and understanding that I had to run out of the house and that you would follow up with a call from me. I commend them both; professionalism is lacking for most service calls. Thank you. read more

Just had my Spring AC tuneup. The tech, Keanu arrived on time and completed the work in a timely fashion. He was a very pleasant young man.

Georgia F. We have been using Fairview Heat and Air for 40 years, we used to live in Antioch then and we are in Walnut Creek now for over 30 years and still Fairview has been the one and only service company who has taken care of our heater and air. Although our units are over 30 years old the maintenance and expertise service of the Fairview technicians keep them in excellent working condition. Their service starts at the front office, Heather is very pleasant and accommodating, very consistent with the appointment, giving updates for arrival time and very flexible with payment options. I recommended them to my daughter as well and now they call Fairview for all their heating and air conditioning issues. I highly recommend them for your heating and cooling problems , trust me you will not be disappointed. read more

Heater stopped working again. This time, Keanu came out and pursued the issue that Grant had identified the previous month (intermittent gas valve). After convincing me with a voltage measurement that the valve WAS intermittently inoperative, Keanu replaced the valve - but the heater still did not work! He then quickly determined that the control circuit board had an intermittent relay on it. Since he did not have the part with him at the time, he confirmed that the shop DID have the part, and agreed to return the following morning to replace the circuit board. He left with the heater working for overnight, and returned promptly at 8 AM the following morning and had the board swapped out within 10 minutes. This 25 year-old Bryant HVAC unit has been returned to full serviceability, and I am well pleased with the prompt, competent, friendly service that Fairview has provided. read more

We have worked with Fairview Heating and Air since they installed our system almost a decade ago. I subsequently became a contract Building Inspector for multiple jurisdictions in the area causing me to inspect a lot of their installs, a job I had for a few years. I highly recommend you call and check them out for yourself. When you call, Heather or Jess will answer and very nicely help you to schedule whatever service or estimate you need. I just completed having my A/C removed and then reinstalled after replacing the concrete at the side of the house. Our concrete work was delayed multiple times and the office called to check on us regularly. They were able to schedule us for the same day, when we called to set up reinstall. We opted for a couple days out, due to our schedule. Grant arrived right at our window for service and when my husband, who was in the shower, didn't answer right away, he waited patiently. I arrived home from school drop off, grateful he hadn't left, and he got to work. My husband requested to slightly modify the install location, which was graciously granted with no up-charge. Our semiannual service was completed immediately afterwards and I was up and running. (BTW the extended warranty and annual service plan is a great deal.) Grant was thorough, professional, and worked expeditiously. The quality I saw from Fairview when I was a building inspector, combined with my personal experience, makes me confident in recommending them to all my friends. The system I purchased included a UV light in the air handler to kill germs and an extreme HEPA filter that is changed twice a year and filters to the specifications of any room in a hospital except the OR. I have had Covid, slept next to my husband without contaminating him, using this system. My son's asthma stopped being triggered after installing this system and he hasn't used an inhaler in years now. Feel free to ask Bob or Barbara about the system we have. read more