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    Cali Pets Hotel

    4.8 (35 reviews)
    Open 7:00 am - 5:00 pm

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

    Services - Cali Pets Hotel

    Bath and groom only

    Cali Pets Hotel Photos

    Recommended Reviews - Cali Pets Hotel

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    Reviews With Photos

    Whiskey

    Myrna took exceptional care of my 12-year-old pet, Whisky. She's very sensitive and not in the best health, but Myrna handled her gently, carried her when needed, groomed her carefully, and gave her the attention she required. I highly recommend her--no doubt.

    Our Bubba.

    This place is amazing! Myrna has taken care of our Labradoodle Bubba and always leaves him looking like a Million Bucks. Thank you Myrna!

    My boy having outside time
    Chantelle M.

    This is the first time I've had to board my dog into a hotel and we are soooooo satisfied with the care and service! What really calmed my nerves from being away from him were the photos sent to me throughout the weekend! I love that my dog had the chance to socialize as well. Love all the staff members and the communication. They've earned my trust and we will definitely be coming back.

    Myrna did such an amazing job grooming my dog, Beanie!!! Best grooming in Anaheim Hills/ Yorba Linda. Much better than any other groomer we have tried. Myrna was patient with my timid, anxious puppy. Teddy bear cut is absolutely perfect and we will be back. Making this our regular groomer!!

    Boarding Room for 3+ pets
    Cailee G.

    Booked boarding for 3 of my pups almost a week or 2 beforehand for the 4th of july weekend. They accommodated perfectly and the booking process online was super easy. The customer service is lovely from Debbie, which she also gave us a tour of the entire place. This resort has to be the cleanest pet resort I've seen before. My dogs were happy and I couldn't be happier with the ease in experience, availability, and environment. Overall no complaints! Thank you guys

    This is from a previous groom at another place and an example of what I showed Myrna what my dog should look like when she is finished.

    I took my Standard Poodle service dog for a full groom today, to a place I've never taken him. I had high hopes because of the reviews. They must be fake reviews from their family and friends, especially on google. Pictures are worth a thousand words. Their IG account has a photo of the owners. The google reviews are all people of their particular cultural background. The reviews do NOT match the facility or the experience I had! The YouTube video on their website where a dog is being groomed, and pretty badly, isn't even their video. So did she learn to groom dogs from watching YouTube videos? Seems like it when you see the horrific state of my Standard Poodle! I showed Myrna, the groomer, several photos of how he should look when done! To say I was disappointed is an understatement! I'm livid! Skills were over sold! He looks horrible and he's literally shaved to his pink skin and liver spots!!! I said short so I can run a comb through easily, but I won't need a comb for a couple weeks! He's uneven and his head was all uneven. She made excuses about his head and blamed the last groomer saying "maybe they used clippers and I use scissors", maybe she needs to switch because she didn't even try to make it look even and good! The outsides of his ears weren't groomed professionally, have thick clipper stripes in them, scissor chops and look ridiculous! He didn't have "clean poodle feet" and when I said that she didn't know what I meant but she wanted to stress my dog out more by making us stand there while she grabbed her clippers. Couldn't be done and I said no. I paid for a complete groom, and that's not what I got! She claimed it would be fast and finished in 2.5hrs where every other groomer takes 4hrs. Faster is not always better. My Service dog looks like a hairless victim of the LA fires now because of what Myrna did to him!!! . I had to clean up his head shape when I came home because she was NOT a professional and made excuses! It looked like she let a little kid cit his head and ears!!! I won't be returning. And he's a now a walking advertisement of where nobody should ever take their dog to be groomed let alone to board!!! Also, it was the middle of the week and Myrna was the only person working there, zero dogs in their doggy daycare, one 1 literally one dog in a kennel, barking the whole time she was with us. I was there for at least 35 min while she bathed my dog with cheap shampoo loaded with fake fragrance and chemicals, she smeared in my dog's eyes until I said something and she told me it didn't hurt him! WTF?! She zero hypoallergenic options and he's a poodle so I'm not allergic to him so why would I want fake fragrance to give me allergies?! When my downstairs neighbor saw him get out of my car, she made the most awful face when she saw my dog and I had to explain that he was just butchered at a new groomer. Not up to my standards! My dog is 65lbs so he's a reasonable size for a big dog. I asked her how he did and she said fine, so no issues from him except when I was there for 35 min and he wanted to jump down. What professional groomer only has one grooming table in a tiny messy room shoved against one wall? The wall was freaking my dog out, so he almost jumped down and hung himself and she barely caught him so he wrenched his neck some. I stepped out so he wouldn't try to jump but it was the wall that had him trying to jump! She can't work around a dog likI'm so disappointed! I'll let you judge by the photos I attached. In response to the rude response of the owner, I was in shock when I went to pick up my dog and when I expressed my disbelief I was offered no refund, but instead she made excuses for why he looked so bad! She's not a trained professional! It's not my first time at a groomer. And my original review clearly states I left while she was starting to dry him because she had her grooming table against a wall (not standard in the industry ever!) because my dog was freaked out by the wall and he was trying to jump down. I never saw her groom any part of my dog! That is a lie and it's so gross and unprofessional that the owner would make that up! DEAD on a Wednesday in the middle of a BUSY corporate business park with a BUSY car wash next door! They had one 1 dog! Zero dogs in sight at daycare they supposedly run. Any and all other places I've called for grooms, doggy daycares, boarding, are so busy midweek you have to make an appt. I was able to walk into this place after called 30 min ahead and there were no other staff there to man the desk/phone, groom any animals that may have come in and also supposedly take care of a doggy daycare and the animals being boarded of which there was only one visible. Quietest place I've ever been. Literally NO ONE called or came in for anything, not even to pick up an animal from being boarded! So I question if this is even a legit business or some front.

    She's always so happy! Leia
    Heesham N.

    Michael is one of the best managers of this pet hotel. He treats every pet with the same level of love. My wife and I have a mini schnauzer named Leia and we love to keep her there when we go away on a trip because Michael always takes good care of her. Leia had the cutest cut after her stay here. Will always come back if we ever need to!!!

    Gave the groomer @ Cali Pet Hotel a try. Great experience from setting the appointment to getting the call to pick up. Happy w/ the Schnauzer cut. I recommend.

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    4 months ago

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    18 days ago

    Wonderful customer service! The facility is spotless and well maintained. My Golden loves to stay at Cali Pet Hotel!!!

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    4 months ago

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    8 months ago

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    1 year ago

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    Cali Pets H.

    Its our pleasure Chantelle to have your lovely dog anytime.

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    6 months ago

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    1 year ago

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    Cali Pets H.

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    3 months ago

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    Cali Pets H.

    We love all our dogs whatever their size thanks Kathryn :)

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    8 months ago

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    Cali Pets H.

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    4 months ago

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    11 months ago

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    1 year ago

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    Cali Pets H.

    Thanks Nicole we are happy to have Ambush anytime :)

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    10 months ago

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    1 year ago

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    Cali Pets H.

    Thanks Myrna its your place anytime you need :)

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    1 year ago

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    Cali Pets H.

    Thanks Heesham, Leia is my favorite :)

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    1 year ago

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    Cali Pets H.

    Thanks Carlos we are happy to have your cat all the time :)

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    1 year ago

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    Cali Pets H.

    Your adorable dogs added a lot of happiness to the hotel Thank you :)

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    2 years ago

    Loved that the owner was so kind and considerate. My cats were so soft afterwards. Will definitely be back.

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    11 months ago

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    Cali Pets H.

    Thanks a lot Crystal we love Roxy and happy to have him all the time

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    2 years ago

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    3 years ago

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    Cali Pets H.

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    1 year ago

    Michael is a pleasure to work with. My cats were fresh, clean and well groomed. Very convenient hours and service. Will be back.

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    Cali Pets H.

    We are all here for you all the time Thanks Mike :)

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    3 years ago

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    3 years ago

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    Cali Pets H.

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    1 year ago

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    Cali Pets H.

    Anytime Paulina we are here for you thanks :)

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    3 years ago

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    Cali Pets H.

    Thank you mira. We are happy that you liked our grooming services.

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    3 years ago

    Highly recommend for your pets! They will TOTALLY take care of them. Very professional staff and very clean facility.

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    Cali Pets H.

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Ask the Community - Cali Pets Hotel

    How much charge for 5 days dog care?

    $60/day

    Can I get pricing for boarding our female Pomeranian poodle for 2 weeks?

    Hello please call us at 714 881 4405 we do charge 60 per day but we have great packages for long stays

    View All 3 Questions

    Review Highlights - Cali Pets Hotel

    However, the groomer at Cali Pets Hotel, Myrna, was great with Lucy, gentle but thorough, sweet and calming.

    Mentioned in 6 reviews

    Read more highlights

    Dog Den - Bodhi and Milo

    Dog Den

    (185 reviews)

    Checked out DOG DEN while helping a friend find a boarding place for her dog…read more The facility is spacious and clean, and I liked that the dogs weren't simply kept in their rooms all day. The staff was welcoming, attentive, and seemed genuinely engaged with the dogs. Service was professional, and they took time to explain their boarding process and playgroup setup. Overall, a positive first impression and worth considering for dog boarding.

    We've had a wonderful experience with Dog Den for the past 2 years! Our Alaskan Klee Kai absolutely…read moreloves going there for daycare and always comes home happy, tired, and excited for her next visit. The facility is very clean, and it's clear that the staff genuinely care about every dog in their care. The trainers are kind, attentive, and treat each pup like family, which gives us so much peace of mind. Whenever we travel out of state, Dog Den is our first choice for boarding. We love that they provide cameras so we can check in on our fur baby. The staff keeps everything clean, changes the towels regularly, and makes sure she is comfortable and well cared for throughout her stay. On days when she just needs some extra playtime and socialization, daycare is the perfect place for her to have fun with other doggos. We also love the photos update that were given throughout the day. We highly recommend Dog Den to anyone looking for a safe, caring, and trustworthy place for their furry family member! Great job dog den team

    Tails A Wag Inn - Sweet Miss Maizy

    Tails A Wag Inn

    (10 reviews)

    I would not recommend this place to my worst enemy!!! The…read moreowner threatened to drug my dog with Trazadone if I didn't pick him up before his scheduled pick up date. I had to cancel my plans to make sure my dog was safe and away from this establishment. She said he cried too much and disturbed her sleep. She said she had to take sleeping medication the one night he spent there because he cried and disturbed her sleep. She is very unprofessional and this is not a safe place for your pet. Be careful. I do not recommend this place.

    Business owner Nora ended the contract early despite having collected a $500 deposit from us. Our…read moretwo dogs only stayed at her place for four nights, so the total charge should have been $75 x 4 = $300. However, she charged us $400, claiming that our dogs have long hair, drool, and even accused them of being aggressive from thin air. That additional $100 was the extra "penalty" charge. We travel frequently for work every year, and our dogs are very well-socialized. They have boarded at many professional facilities without a single issue. Despite our repeated attempts to communicate and request a refund, Nora responded with a very disrespectful attitude and refused to return the overcharge. Dog owners, please be aware: this boarding service has no official certifications or professional credentials. It is simply a small, home-based operation. Also worth noting -- the business owner is a rude senior woman who may struggle to handle larger, or small size but more active dogs. There is a real risk she could be knocked over, tripped or injured if the dog is too strong or too quick for her to manage safely. If you're looking for reliable, qualified care for your pets -- and want to avoid the potential liability risks involved with a caregiver -- this is not the place to go. * Update( with image) : Nora is trying to play the victim, yet she threatened to report my puppies to animal control via text message. Dog owners, be warned--if you ever have a disagreement with this business, your beloved pets could be used as leverage. My dogs may be big, but they're gentle giants. After realizing Nora's lack of professionalism, we had a trusted friend drive them to a reputable, accredited boarding facility. There were no issues at all--our pups were safe, happy, and the staff treated them like family. As I mentioned earlier, be cautious--dealing with this business could unexpectedly shift liability onto you as the pet owner.

    Smart Parke - Luxury suites

    Smart Parke

    (44 reviews)

    Evaluation: 2-4 hours completely free day care. They give a report afterwards and tell you how your…read morepet did. Overnight boarding: you get a full webcam access to their suite whenever your pet is in there. The big dog area looks very spacious and the staff told me my dog LOVED the bath they gave afterwards. My dog is currently struggling to keep her eyes open after picking her up from boarding, so that's a great sign. My only gripe is the option for a bath doesn't come with a brush out or anything. Not even as an add on service. It's literally just a bath and they dry your dog in a kennel dryer. But for $30 on top of boarding, I'll take that bath option any day of the week and brush my dog at home.

    After a previous negative experience, my fiancé and I waited several months before bringing our…read moredog, Posie, back to daycare. We decided to give this facility another chance because she genuinely loves playing with other dogs, and daycare seemed very different from overnight boarding. Before returning, we made it very clear to staff that because of our previous experience, we wanted to be contacted immediately about any issues involving Posie, no matter how minor. Staff assured us they would communicate with us, and based on those conversations, we felt comfortable trying daycare again. We had a few uneventful visits, but our most recent experience raised serious concerns and brought back many of the same issues we experienced before. We dropped Posie off around 2:30 PM for Day Camp. Around 3:55 PM, I checked the daycare cameras and noticed that she was nowhere to be found in the large playgroup area that we had paid for. Concerned, we contacted the facility to ask where she was. Initially, we were told that Posie had been placed in a holding area while staff handled transfers and departures. Later, a supervisor called us and explained that because Posie is "rambunctious," she had been separated into holding crates while staff completed other responsibilities. During the conversation, he stated that she had been there since arrival. This was frustrating because it meant our dog had spent a significant portion of her daycare visit separated from the group without our knowledge. Had this been communicated to us, we could have made an informed decision about whether daycare was the right fit that day. What was particularly concerning was that it appeared Posie's situation was only addressed after we noticed she was missing from the cameras and contacted the facility ourselves. While we were still on the phone with staff, we observed Posie being brought back into the play area on a leash. This left us wondering whether she would have remained in the holding area even longer had we not checked the cameras and called. When I expressed concern about how long Posie had been confined, the supervisor focused on correcting my estimate, explaining that because her drop-off was at 2:30 PM, she had "technically" only been there for about 90 minutes. The issue was never whether it was 90 minutes or two hours. The issue was that our dog had spent a significant portion of the daycare session separated from the activities we were paying for without any communication to us. What made the explanation confusing was that Posie has attended daycare here multiple times, and staff had always given us positive feedback about her interactions with other dogs. We had never been told she was disruptive, difficult to manage, or unable to participate in daycare. The first time her behavior was presented as a concern was after we discovered she had been separated from group play, which left us confused by the sudden change in messaging. Another part of the conversation that left me frustrated was when the supervisor told us that it seemed the facility was unable to meet our needs and suggested that perhaps this was not the right place for our dog. We had not yet spoken with management, nor had anyone attempted to address the concerns we were raising before suggesting that we take our business elsewhere. This also brought back concerns from a previous daycare visit. On that occasion, Posie came home with a wound on her leg that our veterinarian indicated was consistent with a bite or tooth abrasion from another dog. Thankfully it was not severe, but the skin was punctured and required monitoring. We were never contacted about the injury, and when we asked staff about it afterward, we were told there was no report of any incident occurring. That previous experience was one of the main reasons we stopped bringing Posie here for several months. We eventually decided to give the facility another chance because she enjoys socializing with other dogs and hoped the prior incident was isolated. Unfortunately, after this most recent experience, many of the same concerns resurfaced. Another concern is the overall level of supervision during busy periods. During our recent phone call, staff repeatedly described the environment as chaotic and explained that they were managing multiple responsibilities at once. As a customer, that left me wondering whether there are enough staff members available to supervise the number of dogs present while simultaneously handling transfers, cleaning, pickups, and other duties. Finally, during the last two daycare visits, Posie was returned to us completely soaked and smelling strongly of urine. We were told that staff regularly clean and mop the play areas, but both times we felt the need to bathe her immediately upon arriving home because of the odor. I am currently waiting to speak with management and hope these concerns are taken seriously.

    Majesty Pet Hotels

    Majesty Pet Hotels

    (20 reviews)

    I was really nervous having to board my dogs for the first time. When I first called them, one of…read morethe owners (owned by a really adorable husband and wife) answered the phone. I came to find out it was the wife and she took the time to answer all my questions and concerns. I requested to book a tour and asked if my dogs could come. The tour: The tour went great! They took the time to make sure not to approach my dogs too hastily and towards the end, my husband and I felt comfortable leaving our dogs with them! We ended up booking and saw they had an amazing deal if we paid for a yearly membership, which helped give a discount to book the play room to have our 2 dogs stay in, along with a free walk for both of them (they typically potty outside and know not to potty inside). We booked the boarding for about 4 days and found out they partnered with a groomer! My dogs got the grooming and they LOVED It there. They really got comfortable playing with the other dogs and loved the owners. 10 out of 5 stars if I could!!! Our dogs were happy, smelled fantastic (thanks groomers!), and weren't even that excited to see us when we came to pick them up (which I was a bit sad, but extremely happy because that meant they really enjoyed their stay!). Thank you Majesty Pet Hotels! If I ever go on vacation again, I know my dogs are well taken care of!!!

    Kent and Jennifer the owners were warm and welcoming. Gracie had a great time meeting new friends…read morein a safe, clean environment. We are going back tomorrow

    Cali Pets Hotel - groomer - Updated July 2026

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