I am always on the lookout for providers that take pride in their work,provide an honest assessment…read moreof the issues and charge a reasonable price. Integrity automotive is that place. My new go to for anything Auto, needing attention. I dropped off one of my favorite pets yesterday ( Red F-150 King Ranch). It's a great truck and I've had a couple of " less than" at a local Ford dealership in recent years I wasn't repeating those expensive mistakes so went on a week's long search,ending up here. I can't say enough good things about Daniel and the others here. My comprehensive list of concerns was addressed the same day. Another minor issue was uncovered and addressed. My experience at other places is you leave you vehicle a day or week,finally getting a call describing a shocking list of needed repairs and national debt price tag. Not here. In and out one day! I suggest you... Go! Thanks Integrity!

Good: Trustworthy Bad: N/A…read moreOverall: My default car repair company My vehicle started making a terrible grinding sound that made me concerned I may do damage if I continued driving it. I called a few places to get an idea of a quote for what I thought was likely the cause. The dealer gave a quote that was significantly higher than Integrity. I expected this but it really was surprising how much more. Another repair shop wouldn't even venture a guess, despite my acknowledgement that without seeing it, any suggestion was based on a lot of assumptions that could be wrong. I had my vehicle towed to the shop right before a snow storm was forecasted. They told me it would likely be looked at after the storm passed, but they were able to look at it the same day. They found that I made a mistake I made that cause a bolt to come loose. This was the cause of the noise. They charged me for a bolt and 30 minutes of work. They could have easily made the repair I expected with a significantly higher cost. They called to explain what they found and tell me it was ready. I cannot speak to cost because my resolution was so easy it didn't require long to fix. However the honesty they displayed impressed me. This shop is now a place I will visit when I need help. The complexity of issues I may face with my vehicle means that I could be fleeced, but they earned my trust.

HISTORY: Struggling with the management of the scheduling…read moreand management of commitment. IF my vehicle is going to be late, I need to make Plan B and C ways to ahead of a "late". Communication is key with managing my vehicle's mechanical issues. When you work 7-5, you have to create options for how to get to/from work/home. My vehicle was to be ready Tuesday by 1700. At 1700 I had to call and ask for a status. Yesterday (Tuesday) said it would be ready around 1000 today (Wednesday). It is 1330 now and no call. I am concerned with how well I can trust this place now. Now I'm worried about how well the work is. CURRENT: Owner and operator personally called and worked out my schedule concerns and literally setup delivery for my vehicle. Explained information that created the problem and shared their plan to avoid recurring schedule concerns. The behavior I experienced from Mr Trevor is more than I expected but appreciated greatly. Enough to extend my full trust in their work and future scheduling. The best experience in all my Yelp reviews... Thank you Provision Automotive!

You're better off taking your vehicle to the dealership than to Provision in Melissa. That's been…read moremy experience every single time I've gone there. I thought by going to a local mechanic shop, I could get my vehicles serviced and out the door for less hassle and less cost than what the dealership would involve. Boy was I wrong. My last two visits are what finally made me decide not to return. First, they charged me over $200 for an oil change on my Audi and then tried to upsell additional services based solely on mileage. After the shock of the oil change price, I declined and called Audi McKinney, who confirmed those extra services weren't even needed at this time and that I overpaid for the oil change from Provision. My most recent visit, was for my F‑250. Provision inspected the truck and told me the cab bushings needed to be replaced due to deterioration, quoting $2,600 for the job about a year ago. I knew I'd have to budget for that, so I called them last week to check whether pricing had changed. They told me the cost had gone up another $1,000, bringing the total to $3,600, and blamed the increase on tariffs. After that conversation, I took my truck to Bob Tomes Ford in Mckinney where I had the work done professionally using OEM parts and save nearly $1,200. Not only that, but the work was performed by a certified Ford mechanic and the work backed by the dealership. That sealed the deal for me. I'll be taking my vehicles elsewhere from now on.

I have been dealing with some rough setbacks in life for the past 7 months, losing both of my…read moreparents a few years back was the actual start to a downward spiral and leaving an mentally and physically abusive ex was the latest string that lead me to move 2600 miles to Texas. Initially things were going well and I was starting to get back on my feet, but then Walgreens sold to a private equity firm and I lost my job. I was also tricked into purchasing a car from YouDrive auto a few months prior because of being in a bind when I left Virginia on an Amtrak with a single backpack of my clothes. Needless to say after I lost my job, that set me back yet again to only having what is in my car because the storage locker I got after I moved out of my apartment was auctioned over a $50 surprise rental increase. Don't make any mistakes, I take full responsibility for my situation but I point this out because I want you all to understand the situation I am in, and the depth of care this Meineke showed me, right up to the owner of the location spending hours working on my car when the starter got fried. I literally have nowhere else to turn, finally receiving two job offers starting next week and being on the verge of finally starting to see some light at the end of this tunnel. Right now though DoorDash was my only income and even that got suspended because I had to cancel an order when my car wouldn't crank. Stranded in the parking Lott of a planet fitness for 3 days before deciding to come to this Meinekes, after being turned away from countless mechanics including other Meinekes because of my current financial situation. I had honestly lost faith in people, businesses, life, and even god himself. A few days ago my mind was going places it has never gone before into dark places I hope it never goes again towards ending things for myself and simply not having to deal with this struggle anymore. Days with no food, no ability to make an income, no ability to move to even attempt to make an income will do that to a person. I've been a paramedic in my past and I never understood how people get to the point of taking their own life but now I understand. I came to this meineke and told the my situation; they immediately started working on my car because I had a job interview I couldn't afford to miss. Everyone in this shop from the guy at the front desk, to the mechanics were all working on my car trying to rush to ensure I made it to my interview. They're the only reason I was able to get there and get hired into a job that will be better financially than the one I lost months ago. A few days later because of problems that already existed with the vehicle prior to this situation, and because of being in a rush to get back to making money to catch up from the downtime, the car once again left me stranded and I came back to the only place that showed any concern for my situation. That is when I met Alex, the owner. Him and his entire team looked over my car and he then spent hours upon hours himself trying to get the problem fixed. As a 38 year old, I can honestly say that in all my years I have never once seen a business care about an individual customer so immensely. I have never once seen a business owner on the ground working vigorously in the sweltering sun during a 108 degree heat advisory for hours. Staying well past an hour beyond their store closing in an attempt to get me back up and running. Everyone at this location all the way up to the literal owner genuinely cares about people and the situation they're in. They're beyond fair and honest to their customer's and the quality of work they put into their customers vehicles is next to none. Money cannot begin to repay these folks for the kindness, respect, concern, and humanity they have shown me. I owe these people and in large part the owner so much more than money can ever repay for not only working so tirelessly on my vehicle and only source of income until I start my new jobs next week. But for also showing me that people actually still care about other people and giving me a chance to continue to climb back from rock bottom when no one else would.

Different people working- rude guy said they couldn't change key battery and also didn't know…read moreservice for a Honda.

My daughters bmw was having a brake pad problem and would always make a screeching sound and I came…read moreover to mavis to get it fixed. Talon and Yasser were incredibly helpful and professional , definitely recommend them to my friends and family. Thank you

I purchased a set of tires and received an alignment on my car. The staff is exceptional and…read moreMr.Yassar is so helpful, he kept me informed on the progress of my car. The waiting area is clean. I recommend this location for professional service. Thank you Mr. Yassar.

Needed an oil change ASAP and they got me in. We're super nice, super friendly and appreciated them…read morestaying late. They were also super honest and showed us the part that was broken and did the best they could while working late for me.

I was just here this morning to get my tire patched. It's my local shop. Great service and good…read morepeople.

Was made fun of / talked down to twice in 15 minute oil change by "techs" who looked barely over…read more20. One's name was Aydin. Didn't catch the other. The tech who carried out my actual oil change (older gentleman) was fantastic. He deserved all the raises & praises. As a woman, getting oil changes already sucks & this exchange turned me off to this place even more despite being a customer for over a year. Professionalism goes a long way, being a kind human goes even further. Won't be back.

Do NOT bring your vehicle here .. I brought my 2023 Mercedes in for an oil change and they couldn't…read morenot change the oil filter .. still charged me for the oil change and now I'm sitting at Mercedes dealership to pay $300 and 2 more hours of my time for the oil change to be redone ..the manager refused to refund me for the original botched oil change .. he said "my shop shouldn't lose money because of the time and oil" used for an incomplete oil change

I went here today to get my car inspected. They were all so professional and friendly. I was in and…read moreout within 30 minutes. Going here in future to get any car work done.

I went in to drop off my Jeep and told them I'd be gone for a week if that is fine and they said…read moreyes. Well, they didn't even get my quote back until after I got back from my trip. There was some AC issues and my lights weren't working. They quoted me both and I approved the lights (I didn't have enough money to fix the AC). Well when I got it back I didn't think to check the radio because I would assume that anything they broke they would fix. Well now the radio doesn't work at all, the power turns on but nothing comes out of the speakers. I checked the electrical work on the radio and a lot of the radio wires that were crimped to the jeep connections were just completely unconnected now. I understand that they did an electrical diagnostic but I thought anything they touch or broke they would make sure it stayed the way it came in.

Always a good experience here at the Hardin location Carlos and the team always very helpfulread more

The staff were all very friendly and polite. I end having to more services , despite that I didn't…read morewait long. Prices were fairly reasonable, I like that they also give veterans discount. I still need to go back for one service cuz one tool was broken and he needs to order one first before I Can have that recommended service .