We chose Tolsma Auto Body based on the Yelp reviews and the initial estimate…read more We are new to the Treasure Valley. We had a parking lot mishap where a stub of concrete that was not very visible caught the front bumper of my wife's car and shredded the bottom edge of the driver's side as well as pulled that part of the bumper away from the body. Tony Tolsma is a nice man. He looked at our car and gave us an estimate for $1460. Since we had already received an estimate for about $1860 from another well reviewed auto body shop, we went with Tolsma. Ernestine is the office assistant that we communicated with for the repair. When we brought the car in, on a Tuesday, she said she thought the car would be ready by Friday. My wife called on Friday and was were told that there were issues with getting some parts, and the car would be ready on Monday. I understand that things happen. My wife called on Monday morning. Ernestine said she would have to call the parts people. She said she would call us back but didn't. My wife called again later and was told that the car would be ready by 1:30. We arrived at 1:30 and the car was parked outside, ready to go. My wife noticed that the color of the repair was not a perfect match to the rest of the car, though Tony told us that his painter was excellent at matching colors. When we went into the office, Tony told us this was because of the difference in colors on plastic vs metal. Otherwise, the repair looked good. We were shocked when the bill came to $1950, about $500 over the initial estimate. When we inquired, Tony matter-of-factly told us that he had thought the bumper part included the bottom spoiler, and he was mistaken, hence the higher cost. We thanked him, paid, and left. I knew that my wife was upset about the cost of the repair being so much more than the initial estimate, especially since we were paying out-of-pocket. I was unhappy as well. We are on a fixed income and, to us, $500 is a lot of money. I called Tony later and thanked him for being a nice man and for fixing our vehicle, but expressed my disappointment that the cost of the repair was so much more than his initial estimate. I told him that we should have been alerted to this prior to the repair so we could at least have been prepared. He thanked me for my call, acknowledged that he should have communicated better with us, and apologized, but did not offer to adjust the bill. My biggest problem with all of this is that Tony did a poor job of assessing the scope of the repair. Had we known that Tolsma was going to charge us $1950, we would have gone with the other auto body shop, which included the spoiler part in their initial estimate of $1860. If we need any auto body work in the future, we will not return to Tolsma.

I was headed out on the interstate to Fruitland from Nampa, and then something happened and my…read morevehicle wouldn't drive and started smoking. I called "7" tow company's, they said; it's to far, called someone in Ontario and said call someone in Caldwell, they didn't have a big enough vehicle for my passengers and Great Dane, their tow truck was out of commission, some didn't even know where I was when I described where I was. The company's I called seemed like they were annoyed and it was a Saturday evening burden. I went down the list on google and called Tolsma. Bill was very friendly, told me how much is would be, told me 30 min and arrived with his monster towing truck on time. Bill even stopped 2x, once to pick my passengers up that were getting food ahead at the truck stop, and the 2nd to drop off at my passengers house to get her car. The process was smooth once Tolsma pick up. Thanks Bill

What I like about my experience with Sean's Collision Repair was honesty, and prompt service…read more I'm fairly handy with cars but when it comes to body work I'm stuck so I have to rely on the professionals to do the work and be honest. I got another quote and he beat it considerably. So when I went in to pick up the car Sean informs me the original quote would be 700 dollars less. Really? I was shocked and happy since my insurance wouldn't cover the expense. I hope I don't need him but if I do I know where I will be going. Thanks Again, Sean PS....nice catfish!

Best experience I've ever had with a collision repair shop. I highly recommend this shop. Sean and…read morehis guys were awesome! Their attention to detail is unmatched. They made my car look so good that I might need to wreck it again!

Ina did a great job matching my new truck bed to the original black color. Finished it sooner than…read moreexpected and turned out looking like a brand new bed. Great price too.

From the owner: At our auto body shop, we specialize in providing high-quality collision repair services for all…read moremakes and models of vehicles. From minor dents and scratches to major collision damage, our team of experienced technicians has the knowledge and expertise to get your vehicle looking like new again. We use state-of-the-art equipment and the latest techniques to ensure that every repair is done to the highest standards. In addition to collision repair, we also offer a range of other services including Suspension work, Classic car restoration and more. Our goal is to provide our customers with fast, reliable service and exceptional results. Contact us today to schedule an appointment and experience the difference for yourself.

Had some minor, non-accident, damage to our car just as we were about to start a vacation. Went…read morethere and met wit Taylor. She looked at the vehicle and had the shop make temporary repairs so that we could go on vacation. Gave us a very reasonable estimate for the repairs and scheduled us for after our vacation when the pars would also be in. During vacation, we had some additional minor accident damage. When we returned from vacation we took the car in for the initial repairs. Again, working with Taylor, she said give me an extra day and we will get it all fixed. Again, the additional repairs were quoted at a very reasonable cost. All the repairs were done, can't tell there ever was any damage. All the staff was very friendly! Karcher Auto Body is the kind of place that you hope you never have to go to but is the very best if you have to. Most of all, Taylor is the best, most helpful and know auto body!

Part of Damages that my car faced after A metal section of a power pole damaged my car. I was…read moredevastated as I had just purchased this used 2010 Ford Flex when the damage occurred due to a malfunction of a clamp holding the metal stop failed. I received a recommendation to take my car to Karcher Auto Body, Nampa. Destiny was the first friendly, helpful team member who provided me with all the details on the necessary repairs. The communication between us was so great! I was kept informed on ever little detail. Their whole philosophy is honesty & upfront, detailed information. I too highly recommend all my family & FRIENDS take their auto body issues to KARCHER AUTO BODY, Say Hello come me to Destiny, Eric, & Jeff!

These people were excellent and professional! The receptionist was polite, attentive and…read moreunderstanding--even retrieving my garage door opener for me when I forgot it in my rental car. The case manager diagnosed the damage, advocated in my favor for OEM parts with the insurance company (for a Jeep bumper, btw), and finished the job within 2 1/2 days. The work was flawless. I'm satisfied and happy.

Hit a deer with my 2018 Highlander. Back May 13th. Had our insurance company tow my car to Crash…read moreChampions a "preferred" company. Initially everything went well. Over $7500 in repairs to include new bumper, hood, grill, radiator, fan, sensors, headlight housing etc. Got my car back after 3 weeks. Wrote on the hood that I wanted my headlight bulbs back, since they were new. I did not get them back. The first time I was told my car was ready.. I did the walk through and they missed a small section of paint on the bumper and the bumper appeared loose, was told it was fine. Picked it up Friday, was going to bring it back Monday for redo of paint on the bumper, and something else that they missed. Made it to Boise before my car was overheating and was getting high temp warnings. Was fine when driving, but stopped/slow traffic wasn't good. Made it back to Nampa when I realized the bumper was coming off, pushed it back into place. Got back home, and had it towed back to them. About 2 weeks later, was told it was ready again... went to pick it up and the entire front grill was scratched up from what appeared to be a worker's belt rubbing. Left it there for them to fix again. Another week down, had them check the clips on the bumper, was told everything was fine. Picked it up, drove to Boise, car was still overheating... slower this time, but went above halfway point after sitting 15 minutes. Also, the hood seemed to be lifting. Called them again, pissed. I told them they were going to give me a rental car, because I can't keep driving a long bed truck around Boise. They then had a tow company pick up the car Saturday to have it taken to anywhere we wanted. Had it taken to the Toyota dealership to be reviewed by all the techs, on Monday. Turns out, they never plugged the FAN INTO THE RADIATOR!!! Plus the hood wasn't at the correct angle or tightened all the way. Bumper was still missing some clips. Car was ready by that late morning, but had to wait another day and half for insurance to figure out who was paying. The shop was decent at attempting to resolve the situation... but failed to actually follow through and ensure the job was done correctly the first time, which they had 3 tries to actually get it right! Took over 2 months to finally get my car back. They did finally order me new headlight bulbs to replace the ones we never got back. (I spent $100 on 40,000 lumen bulbs). An absolute nightmare and Sh**show for no reason, with no regard to safety of the client or others on the road.... who doesn't fully secure a bumper that was just replaced?!?! Do not recommend!!

I am very impressed and pleased with the service I received from One Stop Body Shop! They were very…read moreprofessional and did an absolutely wonderful job repairing the mirror that was damaged on my car. They helped me out as soon as I took my car to them. I would recommend them to anyone who needs their vehicle fixed. :) Ellie

Do not take your vehicle to this shop, they are theives, over charged for services they didn't…read moreperform on my vehicle. Numerous supplements through my insurance and the quality of work Oscar Hernandez does is below part. Don't waste your time or you money, the location speaks for itself.​

Eric and his team at the Nampa Caliber Collision took on my request happily. They are all very…read morefriendly and welcoming. Three years previously, my vehicle was repaired and painted by their shop. Initially I was satisfied by the quality of work even when noticing the paint was not a perfect match in places. Not setting right, it finally got the best of me, I reached out to the current manager (Eric Parker) and he agreed to look at my car. After a quick look over, he happily took my car and said, "we can do better". While honoring the lifetime warranty on their work, he assured me that it would be at no charge. One week later, seven paint cards (to find the perfect match) more than $2,500 absorbed, hours of sanding, removing parts, prepping and repainting the entire driver's side, my car was completed. I was eager to see it! Eric and his team did not disappoint! I sincerely respect and appreciate him for taking my car back and his commitment to make things right. He almost seemed honored to have the opportunity. Eric is the reason I will not hesitate to bring any of my family's vehicle to Caliber Collision again should another accident occur in our future. I highly recommend Nampa Caliber Collision. Thank you!

Shelby is super nice, professional and generally caring about my rigs situation. She walked me…read morethrough what steps would be taken to take car of the body damage to my Rig and walked me around the vehicle talking about each aspect of the repair. Professional top notch staff at Caliber. have zero worry's leaving my vehicle in their hands. I was referred by a friend and am glad I came here.