My experience was so great! I sent a message and got a reply within a few minutes, was able to…read morebring my car over same day within an hour to get an estimate. Once my car was looked at, they had a good idea of what was needed and ordered the parts. This was on a Friday, got a call on Monday saying they had the parts needed! I brought my car back and it was ready the next day! They are very efficient and really care about your car. I highly recommend for any collision needs!!

Incredible customer service and impeccable repair work. Jeff really made sure we were happy with…read morethe work. Highly recommend for collision repairs

Responding to 5/6/2022 1 STAR review of Dave's talent and his crew by suggesting that 5 STAR…read morereviews posted are bogus and a ploy to get her business. I've had Dave work on my granddaughter Scion and we couldn't have been more pleased of his work and the crew working under him. Shortly thereafter my Ford Ranger was damaged due to a accident in Meridian and son of a gun, Dave of Auto Express came to mind knowing how talented and satisfied I was with his work on the Scion and wanted Dave of Auto Express to repair the Ranger. In both reviews I gave Dave and employees Auto Express 5 STARS of my own free will. One more thing I want to say, I'm only a customer that didn't know Dave of Auto Express before the Scion repair and wasn't offered any discount for the reviews. Today, I happen to notice a review that accused Dave of Auto Express of pulling some kind of bait and switch operation by making up 5 STAR reviews. Auto Express earned the 5 STARS by pleasing his customers. Thanks Auto Express

I asked for a quote to paint a couple parts from my Harley motorcycle (gas tank, front fairing, and…read more2 small side covers). It took forever to get a reply. When I finally got one, the quote seemed outrageous! When I asked for clarity on it, or at least what other options there were (like wraps), I got no response.

I have been very impressed with Cope Collision Center! They…read moreare friendly, fast, and do an excellent job. I have had to take my vehicle there two different times and have been very satisfied.

Rarely do I take the time to review a company, but after my experience with this company I felt…read morecompelled to share with others, that they might not make the same mistakes I made. I had the unfortunate experience of being involved in a motor vehicle accident that was "not my fault". I initially felt fortunate that it wasn't my fault and the other party would be responsible for the repairs. My vehicle was brand new, only having been driven for 2 months with limited miles. I called the dealer that sold me the vehicle and they recommended Cope Collision for the repairs. After having the vehicle towed to Cope they did an initial inspection, without opening the hood, and sent me the estimate for this. This is all very appropriate. They also sent me a Docusign to sign which gave them permission to continue with the repairs. Here is where I made my mistake. I did not read the Docusign thoroughly and signed it. Not only did this document give them permission to order parts needed, it also stated that I would be responsible for all repairs that the at fault drivers insurance didn't cover. I know what you are thinking, "you can't fix stupid". I agree and I deeply regret having signed this. I was then told by the insurance company, who had contacted me to inform me they were going to total the vehicle (at a fair price). After having signed this document they revoked the offer and said because I signed this document Cope had ordered several thousand dollars worth of parts which they said could not be returned. I feel Cope should have explained to me that by signing this document it would set in motion a process that could not be reversed. Also, all along this process I told Cope that I would not pay any out of pocket expenses, even if the insurance company didn't cover 100% of the damage repair. The spokesperson at Cope repeatedly told me he understood and I would not have to pay anything when the vehicle was repaired. Not true. I ended up paying what the insurance didn't. Again, if Cope had been more transparent they could have explained that I might be responsible for any extra charges . In Cope's defense they wanted me to sign an additional document when I picked up the vehicle, that would allow them to pursue funds owed. No explanation was given what this document was. It turns out that this document gave them permission to initiate a law suit against the insurance company to attempt to retrieve whatever expenses they didn't collect. This time I actually read the paper work, which would have once again left me on the hook for any money not collected. I could only imagine what interest they would have tacked on to the amount not collected and most likely lawyers and collection fees as well. When I went to pick up the vehicle they held my car hostage until the bill was paid. The actual amount owed was a couple of thousand dollars less because the insurance company mailed the last supplement check, which Cope had not yet posted. Before they had me sign any paper work they should have checked for this payment, which their secretary had acknowledged they had received. All in all, the insurance paid about 98% of the total bill. If this bill was paid with a credit card Cope would have received even less than this. This entire process took 3 1/2 months. Bottom line: I would not recommend using this company, unless you walk into their establishment wearing a sign that says, "I am stupid".

Awesome spot. Cool owner. Id rather go here than some corporate spot where you are just a number…read more This place makes you feel like family

Friendly business owner. Good communication. FYI. This is a service he provides from his home…read moreaddress. He let me hang in his backyard patio while he worked on my dent removal. Approximately 1.5 hours of work. Estimate seemed reasonable but I'm not an expert on this type of paintless dent repair work. Estimate was accurate at time of payment. Came out just like new. See attached 4 pictures. 2 before and 2 after. Would recommend if you need dent removal.

It would be so much easier if I could just write "what they all said", but YELP won't let me do…read morethat because my review would be too short. But seriously, I would be sounding like a broken record (for you younger folks, a record, a.k.a. LP, is an analog sound storage medium, a phonograph record format characterized by: a speed of ​33 1⁄3 rpm; a 12- or 10-inch diameter vinyl disk which uses of the "microgroove" to transfer sound electrically through magnetic speakers). But I digress... Malcolm did a great job and I agree with the majority of the reviews. In other words, "what they all said"!

My primary communications were with Megan and Zan. I found both to be knowledgeable, friendly and a…read morepleasure to work with. In addition, I appreciated the regular progress updates and the timely completion of the work. I would confidently recommend Caliber to anyone needing auto repairs.

If Caliber Collision can not put the exterior back together, It makes me wonder about the inner…read moreworking, Oh ya, the radar system still does not works. I think it is unlikely that Caliber had the internal working correct let alone that the calibration is right. Caliber Collision was informed the car was not fixed but ..... not heard from them yet. Should be noted that State Farm paid Caliber (in full I think), so where is the incentive to fix the Jeep? So far Caliber Collision has shown there is no incentive, or the radar issue would have been fixed. Or, maybe Caliber does not have the skill set to fix it. Clearly Caliber did not not have the skills set to put the frontend together correctly. It gets worse, as Caliber has even been paid in full for work not yet done. What recourse does the customer have? State Farm does not care so I believe the bottom line is there is no recourse. Suggest you choose another company.

Ask for Brian. He was great, quick & easy to work with. I just needed a buff out on the back of my…read morecar. Note to Parents: Don't let your kid play with your fob LOL Pricing was reasonable as well.

Service ...when you make an Appt and its 20 mins past that time ..then the excuse is he is doing…read morepayroll. Not a very Impressive way of doing business.

Wonderful service: they did a paintless repair on a ding on our car and now you can't tell it ever…read morehappened. Very happy with their staff & all was done in one day, as promised. Reasonable rates to boot. I highly recommend them. They charged us $400 when a body shop gave us a bid of $1,300 and they we're going to keep the car to 4 days!

They did a decent job but took way too long to do it and charged way to much. I should have shopped…read morearound more.

Now I'm not giving Caliber a one star because I believe not everyone is out for bad within the…read morecompany. I will however say this two star is completely deserving. I took my car to caliber after a crash and all my car needed was a front end, just cosmetic work. They delivered me a supplemental charge to my car that made absolutely no sense and forced my insurance to total the car if the price couldn't be brought down. After they told me they wouldn't reassemble my car so I could take it, I finally decided to take tow it to another shop. After getting my car to a new shop my bill was over 6,000 less than what Caliber had given me, yet that price couldn't come down at all somehow. I don't know if I was being scammed or if someone wanted to buy my car, but this was very distasteful and I will not be working with this company again.

We were on the road to Boise for our first part of our weeklong anniversary trip to Oregon. We hit…read morea deer and sustained damage on the right side of our new Jeep. We were able to make it to our hotel and the next morning we went into Caliber Collision in Meridian and they very graciously made time to check if our car was safe to drive for the rest of our trip. Jenn was very sweet, professional, and she quickly saw it was mainly cosmetic and could tape up our right headlight to help steady it for the rest of the week. We are now able to continue our trip, with very little delay, and feel comfortable doing so. Jenn also let us know that there are Caliber Collisions all along our route and to stop in along the way if we feel the need to do so. We are incredibly impressed with the speed and respectful help we have received.