Daughter left her car parked in front of my house, some how there was scratch on door. Made…read moreappointment at my body shop to get scratch repaired $850. When they started working on the car, they found that they could blow the paint off.Macco repaired some wheelchair damage for her before. Not knowing this, I called Ford and asked why they sold me a car that has been damaged before., it was certified by ford. then I found out thatMacco repaired side. The work was so bad. They were able to be blown the paint off. Called and went to Macco to no avail. $850 door scratch turned into a $2000 job. thank you, Macco.

My windows in my car needed to be re-sealed. It took a few days for this process to be done as my…read morecas was special. But while I waited I was provided with the best customer service. I truly appreciated how the owner, management and staff went the extra mile for me. Trista

Jon and Kevin were so courteous and thorough, and fixed my dinged-up fender like brand new. The…read moreturnaround was so fast, my head is still spinning!! The value was exceptional, and I am forever grateful!! Thank you, Tender Car.... !!

Matt And Ryan was great all the staff was courteous and polite they even took some money off my…read moredeductible. Not too many businesses give great customer service these days I would def recommend this place they also go over and beyond to detail your car

We had a terrible experience at this location, and I would give zero stars if possible. I came in…read morefor a Geico reinspection, and Caliber failed to provide transparency about my vehicle's inspection reports. Instead of addressing the issue, they dismissed me and made no effort to correct what should have been handled properly the first time. Attempts to reach the manager (Stacy Newman) were ignored despite calls and emails. The service at this location is careless, unprofessional and lacking accountability. I would not recommend trusting them with your vehicle. Stacy Newman's conduct raises serious concerns about compliance requirements. The lack of responsiveness and documentation suggests potential concealment of information relevant to my claim. I've urged Geico and the appropriate regulatory authorities to investigate this location's handling of reinspections and customer communications.

My vehicle got scratched up and insurance led me to this shop so I can get full coverage for the…read morerepair. I called on a Monday to schedule for an estimate the next day, dropped off my car on a Thursday and it was done and ready for pick up the following Wednesday! Dick helped the entire way; he was transparent, friendly, and answered all my questions and concerns. Their shop sends text updates every Monday, Wednesday, and Friday so I was always kept in the loop on how repairs were going. When I went to pick it up, he walked me through what they did and made sure all my concerns were met. Overall, great and positive experience as a fellow first-time auto shop goer.

I brought in a car that I was about to purchase. The GM PJ Doedens met with me before closing on a…read moreSaturday to perform an initial warranty claim estimate. There were two areas of concern on the car, one needed significant attention later and the other he FIXED for me on the spot in 4 minutes! The best part was that he gave me an honest review of the car's exterior. He pointed out that the car had been repainted ( that fact was not disclosed by CarFax or Carvana ). He took the time to show me overspray, failed clear coat application, imperfections in paint application like dust and dimples, how the paint was applied incompletely and destroyed seals. He also show me how all the door moldings were pulled back and were not reattached professionally and would cause water damage, noise, and improper/uneven closing. He roughly estimated $3-4k worth of re-do work, not for him or his business but for me to consider while finalizing my thoughts on the purchase. Based on what PJ showed and shared with me and the trust he quickly earned with me with his knowledge and honesty, I rejected that car. Long story, short version: you can trust these guys to be honest, helpful and to care about quality. They are not in business just to make a buck but to build relationships that matter. I'll be bringing any cosmetic car issues to this location for sure. Thank you PJ! I appreciate you for your integrity.

Had a dent in the front quarter of my truck they called me up and said to come and get it.it was…read moredone went over there to look at it body line was wrong and had a wave in repaired area ,clips were missing in the wheel well, wrong clips were put in the wheel well,interior of the truck was dirty ,passenger seat was flat back and they used the bed as a garbage can to throw food peelings in. No manager around had to come back the next day. they fixed it and put 6 miles on the truck. And to top it off they switched out my new chrome hitch cover for an old beat up one.

They did two repairs for us. Very nice work done on time and they people there were so friendlyread more

Bought a 2011 Escalade from them supposedly a family driven truck after taking in for oil change…read morefound out it needed 4000 in front end repairs cars they sell are mechanical unsound and body work is filler Make sure you have mechanic check out!!! overpriced!!

I cannot express enough, just how much this place put a smile on my face. It's truly hard to find…read morepeople that go above and beyond and their customer service just did that they did what they could with my door, which was a huge difference from when I brought it there with thousands of white scratches in the middle of my door. They went out of their way to help me out before I even got my estimate and it's hard to find people that'll do that for you,ones that truly go the extra mile. Your vehicle will be an absolute great hands with this company. I hope corporate sees this because they all need a raise.!

They did a good job at fitting my car in quickly and getting the ball rolling. I did not hear a lot…read morefrom them in the interim of my car being dropped off and pick up but it was quick about a week or two. I think the value was worth the price. Everyone was very cooperative in coordinating drop off and pick up.

I took my 2007 Corvette in with a slow leak in a tire. I had purchased 4 Michelin tires there 4…read moreyears ago. I had picked up a small nail in the tire. Because I had purchased the tires there, they fixed it at no charge. Excellent customer service.

Beware of this place. They are EXTREMELY expensive and they have lost my trust. I brought my car…read morein and was told it needed over $1400 of repairs for an air flow sensor issue along with one more repair. Previous to this- about 5 months before they had already repaired the sensor. Of course they told me it is another issue (not the same repair). Their diagnostic fee is very expensive as well at $225 just to take 5 minutes to plug in a machine to see the codes to what is wrong. I took my car to get a second opinion and they were able to repair my car for $800 less!!! Also they noted the work done on my sensor was not done well by Silver Lake so they had to repair it as well. I'd recommend finding a local auto repair show instead. They are more trustworthy and fair in pricing.

Quick and easy emissions test. Able to register online. He made sure everything went throughread more

I was met with a smile, and a gentleman happy to perform this needed service. Very polite and…read morepleasant. Nice experience. Emissions testing is hard to find. The place I used last year - no longer does it, the place I used the year before - no longer does it. I had to search & make a few phone calls before I found a place. Quick and efficient, the state does not seem to pay facilities to do these emissions testing enough for them to continue from year to year. It pretty much brings folks to establishments, which in turn, brings awareness of the business. My vehicle is not that old, still under warranty. I would love to support this shop, once I don't have warranty coverage. Next time I need emissions they probably won't be doing it. Our state needs to support the effort better.