My wife and I were referred to Hiller Ford to deal with a complex electrical/sensor problem we were…read moreexperiencing on our 2017 Lincoln MKC. Hiller Ford diagnosed and fixed the problem that had vexxed 3 other places. They were prompt, pleasant, and made us feel extremely well served. We would definitely have future tricky Ford repairs performed there anytime. Highly recommended.

I always have a great experience with Hiller. From working with them after an accident, to dealing…read morewith issues under warranty, to regular maintainence. They are quick and professional. I hope to continue to have my vehicle for a long time and get it serviced at Hiller

We have purchased several vehicles from Lonnie and will always go back! He's amazing. I definitely…read moreconsider him not only my go to car guy but also our friend. My son is now a life long Ewald customer as well. He got this awesome truck there at an amazing deal! Thank you Lonnie!!! And Howard was awesome too!! We will be back soon!

Just purchased my 2025 Jeep Compass Latitude 4x4 and I couldn't be more thrilled with the…read moreexperience! A huge thank you to Lonnie Peterson at Ewald Chrysler Jeep Dodge Ram dealer in Franklin, Wisconsin for his blue-chip customer service and outstanding professionalism. Lonnie was knowledgeable, patient, and truly went above and beyond to ensure I found the perfect vehicle. If you're looking for a seamless and stress-free car-buying experience, I highly recommend working with Lonnie and the team at Ewald Chrysler Jeep Dodge Ram dealer in Franklin, Wisconsin!

I receive an estimate to change my transmission fluid It was $1045 dollars when I picked up the…read moreauto it was over $1500, $500 is a lot of money for us on SS. I have been a loyal customer there for years. Must be a change in management they always treated customers better. I wrote the service manager but his response was not even on my complaint. Thinking they are on commission that is why it was so expensive. I google the cost it should of been between $400 to $500 so they really stuck it to me.

We worked with Mark Borkenhagen and had an excellent experience in buying a car! We went to…read moredealership with a budget in mind and were able to find something we were very happy with! There was a great selection of vehicles and Mark was able to provide helpful and knowledgeable information/feedback. I would definitely recommend Holz!

Date of visit: November 24, 2025…read more I came here as another dealership had indicated that my starter was beginning to go and should be replaced before it failed completely. I made the appointment online and arrived early for the appointment. After a short wait, I met with the service advisor who was very puzzled by my ask stating that "starters did not wear out," and asked me to start the car. We headed out into the garage area and I started the car. He was able to diagnose that the hesitation in the car starting was that it was not a Volkswagen battery and was not "coded" to the car. I confirmed that it was a battery from Advance Auto Parts because of the astronomical battery cost through the dealer. While cheaper, these batteries will wear out sooner as they drain faster because of the lack of "coding." This had never been mentioned to me before. Now I don't know who to trust and while I am grateful for not spending several hundred dollars on something I didn't need, have I been suckered into believing I need a VW battery in less than a year? And why didn't anyone look at my appointment and ask that before I drove 30 minutes to Hales Corners?

I recently stopped by my local VW dealership about an issue with the headlights on my 2017 GTI, and…read moreI have to say my experience was way better than a lot of the reviews I read beforehand. Going in, I was expecting the worst because people online make it seem like the dealership is terrible, but that wasn't true at all in my case. The staff was friendly right away and took the time to actually look at my headlights and talk through what was going on without brushing me off or trying to upsell anything. Even though it wasn't a major service visit, they still treated it seriously and made sure I understood everything. It felt like they genuinely cared about helping rather than just making money, which is something you don't always expect at a dealership. Honestly, I think a lot of the negative reviews are overblown or don't reflect how they actually treat customers. My experience was smooth, respectful, and helpful, and I wouldn't hesitate to go back again.

UPDATE: I should have updated the review 6 months ago but late is better than never. When I did…read morebuy the 4Runner, I mainly drove my Dodge until the license plate expired the end of May so I only drove the 4Runner a couple times in April and May. In those two months, the battery was dead and had to pump one tire several times, the third brake light on the top of the tailgate was burnt out, and the rear wiper spring was missing so the wiper was barely even touching the window. All of those issues should have been taken care of before Holz sold the 4Runner. Once I started driving the 4Runner in June, repairs and more repairs. Immediately, needed a new battery, replaced the rear wiper arm, and third brake light assembly. Toyota said the noise from day one was caused from calipers and a tie rod. I paid for maintenance of the brakes and calipers and replaced a tie rod. During the service, Toyota also noticed the shocks/suspension needs to be replaced. I'd like to know if Holz knew about what needed to be repaired/replaced of a vehicle they were selling or if Holz did a terrible job inspecting the vehicle.

Came in today to purchase a certified used car. Mark Borkenhagen was very knowledgeable and detail…read moreorientated. He made our purchase easy and hassle free and we drove away with the comfort of knowing the vehicle purchase from Holz is reliable and worry free. I highly recommend Mark, Naomi Rueda, and the Holz Team! -Dennis S.

Bought my car here and was happy with the purchase, except for the fact that after agreeing on the…read morecar it took a long time for finance department to be ready to meet with us. Sales team was great, but the finance took forever to be ready for us to come to their office. By a long time, I mean to say we were there from 4 pm until after they were closing... which felt like forever with a one year old in tow (especially messing up meal/bedtime). If they were closer, we probably would have come back the next day to finish the purchase. We selected this dealer to get a Costco discount, and because they were able to find the model, trim and color of our choice much sooner than other dealers in the region. FAst forward to the first service with them (complimentary oil)... they kept telling me to wait until the light went on and then, as soon as the light went on there was a 10 day wait to get it serviced. So I came for their "fast lane" non-appointment time slot. I was told be there first thing in the morning. Well, at 7:05 am, it was a two hour wait. The first 45 minutes of the wait they had my car RUNNING in the waiting zone, wasting gas. It was really frustrating. They called for a survey three times and even emailed me. I did give them feedback via their phone survey, with a lady who sounded like she worked onsite. Hopefully, they fix their waiting protocols.

I bought my Honda from a dealership in a different state about a year ago. I brought it in to…read moreSchlossmann Honda for my oil change, and let me tell you what! These guys are so freaking nice. I always get nervous coming to a dealership. I don't know much about cars, and you always hear horror stories about being talked into services you may not actually need. That is not the case here. John was so great about talking through my options, what I need now and what I may need in the next coming years. I feel like they are very transparent and honest. When I was in the hunt for a new car last year, they were also super helpful. They just didn't have the exact car I wanted so I went out of state. The next time we are in the market for a new car, this will be our first stop. I will also be back here for all my car needs. I waited in the waiting room, with my free Diet Coke, and a super comfy "privacy seat". And lastly - this place is so clean! Who knew a service garage could be this clean - very impressed.

Their service department is top notch. They provide walk around videos and photos of your vehicle…read moreand even wash it after they're done with the service. They stay competitive by offering coupons for various services. I've never been disappointed and I'm pretty fussy about my cars. I purchased one pre owned car from them and was happy with the transaction.

DO NOT BUY A CAR FROM WILDE! I've purchased my last 3 cars…read morefrom Wilde over the last 15 years. But regretfully the once good service department has gone down hill to the point where they are overcharging for work performed. There service department is no longer to be trusted. On two occasions I confronted there service tech and had I not been knowledgeable.... the manager would not have apologized and took hundreds off the bill. I have hoping to buy a 4th vehicle from them but I have lost all respect for this dealership!

To replace rear brakes 1 year ago in which I paid for this service which never was done among other…read morethings which also have not been done tires balance .very dissatisfied with service

They know how to change tires, but if they break a spark plug while doing a tune up on your…read morevehicle, they apologize and say "We did the best we could." and give you your car back with 5 spark plugs and pieces of the 6th in the cylinder head

Excellent customer service! I took my car here after a car accident. Naturally the insurance…read morecompanies were difficult to work with, so I didn't come in with a rental already set up. The woman who worked there helped me navigate the insurance systems and helped set me up with a rental car. It took a while for my car part to get in, they had great communication with the progress of getting the part. They were also very accommodating with scheduling. I would definitely recommend!

Estimate took forever. Estimate was very high compared to other shops. Shop was very stinky and not…read morea body shop odor