Excellent customer service! I took my car here after a car accident. Naturally the insurance…read morecompanies were difficult to work with, so I didn't come in with a rental already set up. The woman who worked there helped me navigate the insurance systems and helped set me up with a rental car. It took a while for my car part to get in, they had great communication with the progress of getting the part. They were also very accommodating with scheduling. I would definitely recommend!

"National Lifetime Guarantee and outstanding customer service " is not something I've expereinced…read more They've kept my money, the insurance company's money, and even the refund from Premier Auto Glass (they outsourced my repair!) and won't contact me. All I can do is post here. Beware of them, they wrap themselves up in the flag, country, and slogans, but they are none of those things.

Bought a used Blazer from Holz (Nov '25). It was over $30000. When I picked it up, the gas tank…read morewas almost empty. Had to stop for gas on way home. Vehicle came with 6 month Carbravo warranty. TWO DAYS after the warranty was up, it had a temperature issue. Needed a new coolant sensor. I left emails and voicemails for my salesperson and finance person. No one returned messages. I went to Holz in person few days later. They would not cover the new part. This was $600-$700 job due to where part located. Best they would do was diagnose for free. No thanks!! Once they got the sale, fell off face of earth. What a joke. I am truly disappointed.

UPDATE: I should have updated the review 6 months ago but late is better than never. When I did…read morebuy the 4Runner, I mainly drove my Dodge until the license plate expired the end of May so I only drove the 4Runner a couple times in April and May. In those two months, the battery was dead and had to pump one tire several times, the third brake light on the top of the tailgate was burnt out, and the rear wiper spring was missing so the wiper was barely even touching the window. All of those issues should have been taken care of before Holz sold the 4Runner. Once I started driving the 4Runner in June, repairs and more repairs. Immediately, needed a new battery, replaced the rear wiper arm, and third brake light assembly. Toyota said the noise from day one was caused from calipers and a tie rod. I paid for maintenance of the brakes and calipers and replaced a tie rod. During the service, Toyota also noticed the shocks/suspension needs to be replaced. I'd like to know if Holz knew about what needed to be repaired/replaced of a vehicle they were selling or if Holz did a terrible job inspecting the vehicle.

I was a visitor to the area, but was in need of a good body shop. Someone had highly recommended…read moreHolz, so I gave it a try. I was initially impressed with the beautiful new body shop facility. I was met by the manager, Dave, who was friendly and very attentive to my needs. I felt very comfortable with estimate I received and relieved that Holz would be doing the body work on my car. Wow! They did an incredible job. I really can't say enough about them. Plus, they cleaned and vacuumed my car. Excellent work!!! Kudos to Dave and his entire crew!

I had Holz motors do the repair work on my 2013 Hyundai and they did an excellent job. Courteous…read moreservice, free loaner, clean facility. I would highly recommend.

They fix everything half heartedly and things consistently break exactly where my car was hit. dont…read moretrust them and would not recommend. genuinely the worst body shop i've ever done business with

After backing up into my garage door I was so upset with myself. Then my neighbor told me about…read moreRoot River Auto Body. They were amazing. My car looks like new. Steve is very knowledgeable and he has an excellent crew working for him. Kudos to his team. Steve will go overboard to save you money, They get a 5 star ratling.

I had a really great experience here. They took care of all the insurance paperwork. They were…read morevery good about communication. Repairs were done timely and flawlessly. The rental car company came to me at the repair shop even! I was very impressed with the service. Would definitely recommend using again!!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

This place is amazing. Lawrence cares about customer service and cares about his work. He always…read morehelps with the cost if he can. I definitely recommend taking ur vehicle here and you will not be disappointed Sabrina

I've been to Ochs Auto Body on two occasions, and have been very pleased both times. Larry is quick…read moreto respond, fair, trustworthy, and does great work. I highly recommend!

I couldn't have been more pleased with the service I received from Tender Car! The quote was…read morereasonable and they started the body work the very next day! The work was completed quickly and the quality was top-notch. Stefano, the manager at the N. 76th location, was an excellent communicator and very friendly, knowledgeable and customer service oriented.

Excellent customer service, rapid responses, timely and fashionable work! Highly recommend!!!!read more

Oh where to start.... Well, they sold me a Lemon, and I'm not being the least bit overdramatic. The…read morecar, which was 3 years old, had blown the engine block within a couple of weeks of me having it. The pistons fried to the sides of the valves, and the oil turned into sludge, and they tried to tell me that I was running it without oil.... clearly, because I'd only put gas in it twice, I decided to drain the oil *sarcasm*. So they replaced the engine block with a refurbished one, which took a month to get back. Ok, fine. Then it did the same thing, again, and I had to get it fixed by them, again. Ok, fine, but they had sent it to some guy in the middle of nowhere almost by Madison who was literally in a car graveyard and had animals running around and used car parts strewn all over. I was told I would find where to pick my car up by a broken down car on the side of the driveway as a marker. Lovely. Thanks for using such a nice garage to outsource cheap labor. But it blew up a third time, leaving me stranded on the highway *the same day I picked it back up* and I had to fight tooth & nail to get them to give me a refund, as they claimed I was treating the car poorly. Oh and then get this, a few weeks later, I get a letter from the car company apologizing for FAULTY ENGINE BLOCKS IN THEIR CARS THAT RESULT IN OIL SLUDGE AND THERE WAS A RECALL! Thanks for treating me with respect saturn of greenfield, I love that my car was in a dank garage inthe middle of nowhere when it could have been serviced by an official dealership for faulty products. I love when my cars leave me stranded and then I'm told it's my fault. It's not their fault the car was rubbish, but they handled the whole situation really badly. Avoid avoid avoid avoid.

I had placed an order online for a much-needed part for my 2012 Nissan Leaf, and in the order asked…read morethat they please text me if the part wasn't in stock as I am anxious to get my car back on the road as soon as possible. Not only did I get the text, but they had found the part somewhere else across the country, checked their inventory and said two were available, and provided me the number to call to order it! Any business that goes above and beyond to help a customer that won't even result in a sale for them deserves a proper thank you. So here I am, this is my thank you! -John B. In Charlotte N.C.

I purchased a Nissan NV3500 in October of 2016. In March 2017 it started to leak water into the…read morepassenger side front seat. I took the vehicle to the dealer since it was still under warranty. 4 appointments latter it is STILL leaking and the problem has not been resolved. Nissan USA and BOucher have both failed me. On 7/10/17 they were to pick up my van and provide me with a loaner, which never happened. Mind you I made this appointment over 2 weeks prior and agreed to leave my van with them for the week. After several phone calls I was finally contacted late 7/11/17 to find out that the reason they never came was that there was no loaner for me. No phone call or anything to let me know. I reworked my schedule to make sure I did not need this vehicle for towing etc. for the week. This is the 2nd time that they were to pick this vehicle up and failed to do so. Taking the vehicle back to the dealer was Nissan's suggestion from their Consumer Affairs Department. I again contacted Nissan and was told that I should have a followup call within the next week. Seriously??? Neither Boucher or Nissan is worth this.

Great service and very reasonable price! My driver's door window fell into my door and needed to be…read morere-expoxied to the regulator which was done in both a very reasonable price and time.

Fast professional service. I'm very pleased. I just needed glass replacement and they did a great…read morejob.