Great job! Our daughter-in-law needed a new bumper and work done to her car due to an accident. I…read morecalled Dayz Auto Body and after my initial contact with Johanna, decided to have the car towed to Dayz. Later the same day, I received a call from Liz, who handled all the details and took care of communication with the auto insurance agency. Liz did a great job, very nice, and friendly. It was great actually talking with a person and not being put on hold. Our daughter-in-law was extremely pleased when she saw her car, looked great! They were even able to get the work done a lot sooner than what we were first told, amazing! This is a family run business, and you can tell that they truly care about their customers. Everything went smoothly, and I would definitely recommend Dayz Auto Body, Richmond, Va.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

During the extreme weather a couple months ago, my 2017 Genesis G80 fell victim to a snowbank that…read morehad hardened into an iceberg. Because I had recently brought my car ("Evie") to Caliber Collision on Eubanks Road and had impressive results, I requested them again. When I brought Evie in, I met Kai Eason. He immediately earned my trust with his friendly and professional demeanor. After briefly talking about our shared experiences living in Germany, I learned that Kai has an extensive background in Hyundai/Genesis vehicles. Kai kept me updated throughout the process, and Evie was returned to me in pristine condition! Once again, I am truly impressed with the service at this Caliber Collision shop. Kai made this ordeal stress-free, and I have already spoken to him about bringing Evie back in for some cosmetic repairs to Evie's rims. Thank you for the outstanding service!

Upon receiving my Suv back June 30 2026 I notice my passenger headlight had scratches on it…read moreheadlights are not installed flush, the bumper was installed crooked , there is a clear coat runoff on the driver side of the bumper and a white powder flim all over the entire bumper. Not satisfied I will be calling July 2 to have work done over. Had work done before by Caliber Collision for my back bumper the work was great so not understanding how they dropped the ball this time. Looks like a rushed job. STK#5022 2007 Chevy Suburban RO Number 1753015022 Claim# 000828436790BO2

The work was done faster than I expected. High quality…read morerepair work and exceptional customer service

I can not stress enough how much you should AVOID this shop. Read the negative reviews & don't make…read morethe same mistake I did. My car was backed into by a young driver, their insurance was covering it. This shop was the closest to me that the insurance company approved. The car needed the rear door, rear panel, bumper & left taillight assembly replaced. I took it there to drop off on a Monday. I talked with the estimator about what happened while he took pictures of the damage & turned the car on to get a picture of the dash for the mileage. Everything seemed normal. After a couple weeks I get a text from my Subaru dealership that a check engine light has come on & do I want to schedule service to get it looked at. I assume it's no big deal, they probably tripped something minor that triggered it & they'll take care of it. A few days later they call and say the car is ready to be picked up. I go to pick it up & notice that they replaced the door & put the obviously damaged trim from the original door onto the new door. I noticed later they didn't even bother to put the protective trim on the new bumper. They said they would replace the old door trim later. Then I went to start the car & to my surprise, all of the warning lights were still on the car! This is when it got crazy. I went back inside & asked why the car had all of these check engine type warning lights. They tried to tell me those lights were there when you dropped the car off. No, they weren't. I asked the estimator who I was standing beside when he took pics of the dash & he said he couldn't remember. As if he would take pictures of the dash with the car's owner watching & there would be all of these warning lights & he wouldn't say "hey your car has multiple warning lights" before taking possession of the car? The person who seemed to be the acting manager at the time came out & started waving around some piece of paper saying this was a "report" they took that proves the warning lights had been on the car for over 30 days. And literally said I was a liar & I have been driving around the car for a long time with these lights on. They tried to get me to sign a paper saying I would pay for repairs if they were deemed to be unrelated to the accident. Of course I wouldn't sign that. Whatever caused it obviously happened while they had the car. Not from the accident. What they didn't know: 1: My car was still under the original warranty from when I bought it new from Hyman Bros. Why would I drive around w/warning lights that the dealer would fix for free? Nobody has ever done work on my car except the dealership for that very reason. 2: The Subaru Starlink app logs every time a check engine light comes on, the exact day & time down to the minute. Those warnings occurred in the afternoon before I got the text from the dealer about them while I was waiting for the car to be ready. 3: Not only does the app log the date/time they occur, it also auto-generates an email to the service department at your dealership. The lady who receives those emails was happy to send me a copy of exactly when she received that email which was a few minutes after the codes appeared while they were finishing up the car. I came back to talk to the actual owner the following Monday. By then they had mysteriously found the new piece of door trim, but the warning lights were still on. He said the warning lights were battery related & that they always unhook the battery before working on any car and do not hook them back up until the car is finished. We agreed that I would take the car to the dealer & let them find out what the problem was. As soon as the intake guy at the service bay from Hyman Bros opened the hood he saw the problem. There was a screw screwed in between the battery terminal & the clamp! The dealership mechanics looked at the car & determined that the clamp that goes to one of the battery terminals had been broken & instead of repairing or replacing it like you would think, they decided to screw a screw in between the clamp & the battery terminal to hold it in place! That kind of jerry-rigging may have worked on cars 30 years ago, but clearly not on today's cars that have computers monitoring everything. When they did that, all the warning lights came on & would not go off. I can't say why they didn't just replace the clamp, or at the very least say "hey this clamp broke". That's how you would think any reputable business would handle such a mistake. No, they decided to pretend the codes were already there & go so far as to fake a "report" claiming codes had been there for over a month. And literally call me a liar to my face. They knew what they did, they just didn't know I could prove it. That's next level dishonesty. The receptionists seemed nice & competent. I feel bad they have they have to work w/the rest of the people I encountered there.

Could not ask for better service or better results from a body shop! They worked well with my…read moreinsurance. They do not charge for estimates. They accept credit cards for payment of deductibles. They absolutely made my car look as good as new (well, the damaged part anyway.) They are friendly, they met the timeline for completion they communicated, and they have a beautiful dog in the office. I highly recommend this business.

I took my SUV to Roy's to repair damage to the front and side of my vehicle. They told me it would…read morebe 9 days and it was 8.5 days. The work was excellent. Customer service and communication was smooth. Newly repaired and painted areas looked flawless. I hope to never need them again...but if I did, I would gladly return to Roy's.

Just got back from a very satisfactory visit to the Body Shop. It was recommended by Sherman White…read moreof Lotsey & Hardy. I was not expecting such expert technical service and the top notch personal service as well. Doug Sipe the Estimator and Crystal Seay took care of me and the other customers while the crew took care of my car. They were fast and provided impeccable results. Hard to say something so damaged could become as good as new but it happened right in front of my eyes. The best was yet to come because the cost was less than estimated so I was able to leave a big tip to cover the difference. Five Stars for a most unlikely body shop Five stars for Sherman White at Lotsey tire as well.

Friendly and fast service. I was able to get an earlier appointment than I expected. Staff was…read morefriendly and I was in and out in no time.

I am fortunate enough to have some decent sports cars. Fortunately, I have only had minor, but…read morecomplicated issues. Burleighs always fixe things to absolute perfection. I would not go anywhere else.

Burleigh's has a contract with Ourisman Toyota to repaint Totoya vehicles due to a Toyota recall…read morefor peeling paint. Ourisman inspected my Toyota and said yes that it fit the recall notice. Said Burleigh's would call me. They sent my info to Burleigh's. Burleigh's did not call me and would not even consider bringing my car into their shop to have it painted when I called them. I called them twice and the manager gave me a line of bs. I even asked for an appointment a year in advance to accommodate their "huge workload" and he refused that. He did not live up to the contract he has with Toyota. Do not recommend this shop to anyone because he will not honor his contracts. Only looking for $.

Worked with Stuart on my car repairs and although it took longer than expected (no fault of the…read morerepair shop) he kept me updated and did a fantastic job on my Audi. I would recommend

Absolutely horrible experience. My car was taken here, and no actual repairs were completed, yet I…read morewas told I had to pay thousands of dollars just to get my own vehicle back. They charged excessive fees for things like storage and teardown, even though nothing meaningful was done to fix my car. None of these costs were clearly explained upfront, and the total kept increasing without proper communication. I was never given a fair or transparent breakdown before the charges piled up. On top of that, they tried to claim there were additional damages to my vehicle that were never there from the accident, which raised serious concerns about the accuracy and honesty of their assessment. They also never contacted me directly about these charges. Instead, they told my insurance company that anything not covered would be billed to me personally, without giving me any notice or chance to approve the costs beforehand. It honestly felt like I was being taken advantage of simply because my car was already in their possession. Being forced to pay a huge amount with no real work done is completely unacceptable. Do not bring your car here unless you want to risk paying thousands for little to nothing. Get everything in writing and be extremely cautious.

Misty helped me pick up my new prius, I called and wanted to check it out and she was eager to…read moreprovide me with any details needed for my purchase. She was very chill and didnt pressure me into anything. Would highly recommend doing business with her

I'm gonna give them half the rating because I take ownership is dissatisfaction. Went there the…read morelook at a car a high end car! First mistake is not letting me test drive the $60,000.00 car. The excuse was we don't want to put miles on it ! How do you interest buyers if they can't even text the car before purchase ! Then after paperwork was completed they called after I sent a message to the sales lady I won't mention by name telling her that I changed my mind ! Not 5 minutes later the finance manger calls me and tells me to come pick up the car. I took my time to think about it ! Next day we have a snow storm, closing all areas for 2 days. Then the morning after the storm I receive a email from the sales lady asking me could she answer any further questions ! I decided to call her and tell her that I would be by today and she tells me, " her finance manager don't know his name don't care really, the guy set up a buy for the car meanwhile I'm thinking they are closed because of the weather ! Then she had to nerve to ask me was I interested in a suv ! Why HE Double Hockey Sticks No !!!! I asked the sales lady's, " was he gonna call Me? She replied , " he said he tried to call you several times ", which was a crock, and he left no message ! So therefore I cannot recommend this place and I won't be back. Sort of like snake oil ! I do accept my wrong in this transaction! I took the time to think about it and get ahold of my insurance to check rates. All for nothing, I will take great pleasure going to another dealership! Could not even get a test drive ! Got a finger for ya !

I brought my car after a car accident, price was very reasonable. The quality of work was…read moreexcellent. Marcos the owner was very understanding and kept me updated on the progress. Highly recommend this shop