Went thru Allstate insurance with this shop since they are the only ones who can work on Audis, 2 years after repairs have been made the paint is now chipping they declined the warrenty since my grill was damaged after the incident even though the grill was the only part damaged, not the bumper. Don't go here if you can overspray all over the panel, hood was painted but they said never was touched but clear coat is already coming off, and the emblem which has never had issues before is now coming off from the glue they used read more

Caliber Collision - Body Shops Near Me - Montclair, California

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A lady rear ended my car last month. I was recommended by my insurance company to bring my car to this location to have my car repaired. The whole process was very smooth and Mr . Dilan Martinez kept me up to date on the work progress. I picked up my car and im very satisfied with their work. The car looks like a brand new . I really appreciate the quality of the work, and the friendliness of the staff . read more

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After getting rear ended last week I took my car for repairs to Caliber Colisión in Montclair. The staff were friendly, helpful and professional, specially Alex. He helped me throughout the process of the repairs, he kept me posted every step of the way. The price was reasonable although my insurance company covered it. I picked up my car today and I am very pleased with the results. I definitely recommend this collision center for any body repair work that you may need. read more

Got my car repaired here after my car was hit in 2 different accidents unfortunately and they were so helpful and fast they were kind enough to fix both hits at the same time they informed me it would take around 2-3 weeks but they finished it earlier and my car came out amazing it looks brand new im so glad i found this place everyone was so helpful and sweet receptionist is beyond helpful as well as Alex and Dylan they helped me through the whole experience i couldn't thank them enough :) read more

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Dilan buffed out a scratch that I had come in to get a quote on in just about 10 minutes. Was a super quick and easy and I appreciate that they were able to take it in right away to fix it. read more

Caliber Collision - after buffing - Body Shops Near Me - Montclair, California

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I was so impressed when I brought my car to them. I told my husband how nice and efficient they were. I had my husband pick up my car and he called me immediately after he left letting me know that I was not kidding, they were so nice, did not try to take advantage, and they did a great job. We both agreed that it did not look like a body shop, it is really nice! I wish I remembered the persons name who helped me. I think he is in charge of the shop. They also had the rental car place pick me up and I just left my rental car at Caliber, so convenient. Much better than the 2 other Calibers I have been to. Anyway, they have a new customer! I will bring my car back there anytime I need it. Wish I could give them more stars read more

Had a perfect experience here. Manager was great and assisted with my delivery to make sure I was 100% satisfied. Thank you Caliber.

I am really impressed by Alexis and Adrian's curtesy and happiness to impressed the customers. Thank you, both. The receptionist is polite and courteous. She picks up the phone. Not an AI that asked you stupid questions. read more

Had an amazing experience with caliber they are really respectful and professional love the results of my car thanks to Dylan for always keeping me updated and having my car done has soon as possible really appreciate it would recommend this place to anyone read more

Recommend this place 100% Body work and paint is on point, they made sure to communicate any changes with the ETA of my vehicle . read more

Had a great experience at Caliber Collision in Montclair. My service advisor Noe was very helpful throughout the entire process of getting my Altima fixed after a slight accident. Throughout the week the communication with Noe and staff was just perfect! Not a day went by that I felt worried. Great quality, exceptional customer service, very fast and friendly. My car was serviced in just 3 days!!!! They also arranged for my rental to pick me up on time to be at work on time, also dropping my rental off and then taking care of the process. Not to mention they gave my car a nice car wash!!!!Noe was very knowledgeable and respectful, I'm very happy with their service, definitely recommend them. read more

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I love this place, and especially Alex. When I have my Highlander fix here after an accident, the team here went above and beyond in their performances, and my car feel like brand new after they have fix it. I would love to recommend this place to all of my friends and families. read more

I was not satisfied how they repaired our car you can obviously tell they rushed it and i pointed it out and he told me to bring it back as if they didnt have it for a long time and also Do Not leave stuff in your car they took our towel that i bought at chemical guys to clean the windows which was expensive and they took it we text them and left a message till now we still haven't heard from them and not only that you can tell they went through our car and took a pair of glasses they lost my business never will i trust them again especially when I reached out to them and they're not answering read more

Update 9 January 2022: I was contacted by Jason, a regional manager, who provided assistance with getting me prepared to have my vehicle repaired at the Caliber Collision in Dumfries, VA. I have made contact with Catherine at Caliber Collision in Dumfries. I dropped my vehicle off on 9 January 2022 to be ready for them to resolve my issues this upcoming week. This has been a hassle and a huge stressor going into a educational course with a very rigorous curriculum. I hope this issue is resolved without any further stress. read more

Caliber Collision - Body Shops Near Me - Montclair, California

I had a great experience getting my Lexus fixed at Caliber Collision in Montclair. My service advisor Noe was very knowledgeable, friendly, & professional. I liked that I was never kept in the dark and was given constant updates throughout the entire repair process. First class service and professionalism. I highly recommend Caliber Collision Montclair. read more

Customer service is the worst and when asked to speak with manager he defends his employee, which is fine but if I'm telling you what happened and how rude and disrespectful he was don't say oh no that doesn't sound like him because we all have our day/s we just don't feel like being and I understand. The issue was when I asked let me speak with management he has the audacity to say oh well he will only tell you what I just said. read more

Marcos and his team went above and beyond to provide the best possible experience after my crash!! I was beyond happy to have brought the vehicle to this location!! Super happy with my truck , looks good as new !! Thank you for putting a smile back on my face !!! read more

Caliber Collision - Body Shops Near Me - Montclair, California

Great Service, Thank you Kenny for taking care of my car. Not once but twice, Kenny was there for me every step of the way. Caliber Collision will take care of you and bring your car back to life. Definitely recommend coming here read more

Caliber Collision - Repair that was done, Thank You Caliber Collision Montclair for this awesome repair. - Body Shops Near Me - Montclair, California

Caliber Collision Montclair made my 2010 Infiniti G37 look like new!! I had a great experience and the process was easy overall honestly, they kept me updated with statuses every step of the way! read more

The team at Caliber Montclair did a great job in my repairs!! The quality was great, customer service was excellent, no hassle!

My car was rear ended on Super Bowl Sunday, February 12, 2023. A Kenny Potashnik (service advisor) arrange to have my car picked up and taken to his repair shop to repair my vehicle. I hadn't had a car accident in such a long time. I didn't know what to expect. Everything was done so beautifully with Kenny's help from the time they had it to the time I arrange to have it picked up wonderful customer service. Customer services seems to be a thing of the past, but not there. read more

I would love to give this place 5 starts because Kenny is awesome! Great customer service so informative and helped me in anyway but my car is now out from the shop I wanna say 4 months, and the front end where they fixed the paint is already chipping off. I'm guessing they used really cheap paint on it, because there's no reason it should be already coming off. Also when my window was replaced they didn't take my parking permit sticker off so I could put it on my new window and my car ended up getting towed at my complex. read more

I'm so grateful with how helpful Kenny and his team have been. This is now my second time going to Caliber Collision in Montclair and also my second time working with Kenny and I promise they don't disappoint. Kenny took care of everything, gave updates, and I truthfully didn't have to worry about a thing. My car looks great! If needed, I will definitely be going back. read more

My car was ran over while parked at my business. It was late evening and the tow company took my car to Caliber. The staff was friendly, caring and understanding. I was there well after business hours but everyone stayed. They made sure my car was checked in, I had paperwork and a ride home. Their concern was genuine and they offered me water or soda more than once while we took care of the paperwork. In a world where businesses lock their doors a few minutes early so they do not have to be delayed going home, Caliber Collision stands out. Their door was open and I never felt rushed!!!! Excited to see what they can do for my poor broken car!!! read more

Recently I was in an accident and had to get my car repaired, I'm always skeptical on auto places and always afraid of getting plain out screwed over or paint never actually matching. My car was taken here as it had some major damage done from an accident. In just a short amount of time, it was looking brand new again! I was shocked! Total makeover and during the whole process, what I loved most is I was always updated. The communication this caliber collision has is A+! Thanks to Blake Krauss who communicated with me throughout the whole process. He was quick with answers to my questions and everything he promised came true, like he said he will take care of me and I can tell he really did mean it. *Speedy service, quality work and great customer service* I wish every company had this quality and friendly type of service. I def know where I'm going back if I ever need this type of service again. You got yourself a very happy customer ! read more

Caliber Collision - Body Shops Near Me - Montclair, California

Firstly I want to say that my car is my everything and when I was rear ended by a wreck less driver I was heartbroken to see my car in that condition. However, when I called Caliber Collision in Montclair, they were ready and wanted to see my car and get started, it made me so happy to hear that they wanted to get her back into shape. When I picked up my car from its repairs, it almost made me tear up that it looked like the day I got her from the car lot in 2017, she pretty much looked brand new! Now, I want to say a big thank you to Kenny and the Montclair team for fixing the rear end of my Toyota 86! This team did an outstanding job, from the cleanliness of the shop, the amazing mechanics, the polite receptionist, and how Kenny was very supportive and answered every question I had. Kenny also called me 2-3 times a week to update on how my car was doing! Receiving my car felt amazing as they detailed the whole thing from the inside and out. You guys have a marvelous team and I want to thank you once again for the work. Below is a photo of the damage and after when they finished. read more

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My car was taken here for repairs after I was hit by someone who ran a red light. The radiator needed to be replaced, but when they did that they did not put any radiator fluid into the radiator. When I drove it the check engine light came on, and the temperature shot up to maximum, which means the engine overheated. This happened twice before I realized there was literally not a drop of radiator fluid, it was bone dry. I had my boss give me a ride to the local auto shop to get coolant to prevent any further damage to the engine. It took the entire jug, proving it had absolutely none in it. When I told this to the person that handled my case at Caliber their response was "Ok". At this point my car is now leaking oil from a leaky seal and I am positive it was caused by the fact that I used the car for two days without radiator fluid. I brought it back in and according to them unless Toyota themselves can prove that the oil leak is related to the accident on the claim that they have no obligation to fix my vehicle because they only replaced the radiator and did not touch those seals. I am arguing that they caused severe damage to my vehicle with their neglect, and they are refusing to take responsibility for their actions by repairing that damage. They are lucky my engine didn't seize up completely and total the car, then I would be getting a lawyer involved. I still might have to, we will see what the extent of the damage is with time. I am in contact with my insurance company at the moment and they seem to agree with me so far on this. I know my family mechanic who has seen my car before and after this experience agrees with me, especially considering that it was not leaking oil before the accident. Caliber tried to tell me that it's "normal" for my car to be leaking because it's about 90k miles, even though it's a 2015 Scion FR-S. The seals are nowhere near old enough to be failing yet. The only reason they should be failing is misuse of the engine, which running it without radiator fluid repeatedly constitutes. As a side note they also took my car for a joyride, without coolant of course. The reasons I believe this are the ladies sunglasses in my glovebox, and the extra miles on the car. I don't keep sunglasses in there, and the glasses didn't belong to my girlfriend as she wears prescription lenses. Seems pretty suspicious considering my car was only there for repairs. I understand a test drive, but the glasses and miles tell a more exciting story. You still shouldn't do a test drive without any radiator fluid though, especially with the Ferris Bueller-esque shenanigans they likely pulled. I am extremely displeased and I will not stand for this. read more

3.5 more moths they have had my car! Fixed the first time in July--- but they didn't calibrate the rear brake assist correctly so when you put the car in reverse the car's auto braking assist slammed on as if you were about to hit something. It wasn't fixed and simply not safe to drive. Another month in their shop and an additional delivery that was rejected since it wasn't fixed properly a second time---- I now await my car again. Of course this only is happening thanks to our USAA rep who was interceding on our behalf. I understand part delays, staff taking time off and even the impact of three day weekends. But I have lost all tolerance for the half truths, manipulation of language and simple lack of courtesy from the GM (Rick). Last week Rick says he left the car with the dealer. The dealer said Caliber picked it up. No one could tell me where it even was. Turns out it was at the dealership but Caliper didn't re sign in the car when they left it to authorize the work. So the car just sat. Rick is notably annoyed when I call and question the status. But if I didn't we still wouldn't have any progress. He evidently needs frequent reminders to get things done. Tonight was the last straw--- at 2pm I spoke directly with Rick. He assured me the car was done and would be delivered this afternoon. I questioned him several times...would the car be delivered this afternoon. He assured me it would be. At ten minutes to 8:00 pm I get a call from the tow driver stating he would be delivering the car around 10 pm. In the pitch black night I'm supposed to take delivery? I refused. I also told him I must leave by 6:30 am for the airport. He offered to deliver at 6 am. I appreciate at least he is trying to help. I called Rick who did answer the phone but never apologized and said he was too busy to call or have someone else call to tell me how late the car would be delivered. The car now has to sit outside, unsecured in Hesperia overnight. Seriously Rick---you think a ten pm delivery is in any way shape or form acceptable? read more

Honestly, the best experience we've had with a collision repair! Edgar made everything stress free & easy for us. I was updated every step of the way. Customer service was excellent! read more

Great fast customer service, Edgar took care of my estimate quickly, insurance totaled my car. But over good customer service from Edgar

Wow. Outstanding. Best experience I have ever had with collision repair. I got in a wreck while working in California and they picked up my car from my Airbnb. When it was ready, they drove the car to me and took the rental back to enterprise. My car looks perfect. Kudos to Edgar, he did an excellent job helping me out. They turned an inconvenient experience like a car accident and made it easy for me. read more

While I could not get my truck repaired due to a policy with aftermarket parts replacement, but I do you want to share my experience with one of the employees at Caliber and I encourage all of you to ask for him- his name is Rudy. So my truck was hit a few weeks ago in need of repairs so I chose to go with Caliber because I've had good experience with them. I got connected with Rudy who thoroughly explain the entire process even with an anticipated amount of time it will take to get the vehicle back in my hands. In this day and age, it's not all the time you come across someone who really takes the time to explain all the aspects of the process while also making you feel confident in the work that they do. I can honestly say that Rudy did an above and beyond job and reinforce my perspective that Caliber is the best place to get your vehicle fixed. Because of the quality service I got even though I couldn't get the truck repaired in the end, I'll definitely be coming back to Caliber for all my repair needs. Shoutout to Rudy read more

Kenny, was great. He contacted me once a week, some times twice, to let me know the status of my car. He was friendly and professional. The work done was excellent. It was a great experience. I will definitely be back if I need their service again. I highly recommend them. My car was fixed ahead of schedule and they got me a ride to get my rental car. read more

Awsome job! Very proffesional! Always kept me updated on the status of my vehicle. Would highly recommend to anyone. Thank you guys!

The first time I was here, the person who helped me gave me outstanding service and I was able to make an appointment really fast. The second time I came here, I was very disappointed, they were late in the repairs, as well as when I got it the carburetor was leaking. I had sent it back for a repair, they normally would offer me to pay for my car rental since it was a mistake on their part but did not even offer that, even though it set me back. My car was also washed and waxed and when I was in the garage and my husband saw the leak, we saw swirl mark and residue from the wax. They tried to fix it but I ended up doing it myself as the results were the same under the garage light. Usually this is my go to place as I have received excellent service at the Gardena location and the 1st time in La Puente. Will be raking it somewhere else next time. read more

If I could rate any higher I would. As I was leaving after picking up the things from my totaled car, I accidentally backed up into another customer's freshly fixed car :'( it was an honest accident. Edgar Rivera the BEST. He saved my life. I offered to pay out of pocket because I don't want it to affect my bf insurance. The bill was LARGE, he understood it was an accident and took it upon himself to give me the biggest discount possible. I ended up getting an over 50% discount and it really saved me. They understand what it is like to be HUMAN. I will forever give this caliber collision my business. Thankyou so much! read more

i went to this location in Caliber collision Montclair for an estimate on my Jeep with out an appointment and they help me right away the people in the office were so professional and kind to me i highly recommend this location they have the best customer service. read more

Fast and friendly service. Kept me up to date with either a text or a phone call. The repairs to my vehicle were done by Thursday and I dropped the car off on Monday. They were wonderful and did a great job on my car. I can't thank them enough for helping me with everything. They made it painless-especially since my parked car was hit by an unlicensed, uninsured driver. I was stressing a lot and worried about my car. Caliber Collision made it so stress-free and it meant a lot. Mahalo! read more

I've been here a couple times & each time, any staff is very helpful. They definitely don't cheat your pockets. Even after the job is done on your vehicle, they still keep in contact on how your vehicle is doing. Love it here & definitely would recommend. read more

My vehicle is lease and less than a year old. Due to me having to return my vehicle, I had some concerns regarding how my vehicle would look after repairs. My concerns were put at ease by Edgar and his team at Caliber Montclair. My car looks awesome. I am totally satisfied with the prompt, professional and courteous service provided by Caliber Montclair. I also received my car a few days early which was totally welcomed and appreciated. Highly recommend this shop. 5 star service. ernesto- read more