The best in my area. Prompt service and excellent workmanship. So glad that there is one very close to where I live. read more

Caliber Collision - Body Shops Near Me - Walnut, California

Michael R. saved my wedding day!! My silver convertible needed it's bumper replaced and through the covid backorders, Michael was able to save the day by being able to rush our repairs and get me my car a day early. Overall my experience at Caliber was seamless, I didn't have to wait long and were attentive, then here comes Michael... able to walk me through my repairs and deliver my car 2 days before my wedding. Thank you Michael! You saved our wedding day because we had a bunch of photos planned with my car and you brought the car out wedding ready. Much appreciation and I hope the rest of the team are just as awesome as him. read more

Anthony (Carlos) Ortega (estimator/adjuster) did a fantastic job fixing up my Toyota. Parts were delayed and Anthony was helpful keeping me updated with the long lead parts. He made me feel confident that the car was in good hands and fixed as timely as they could. Anthony went above and beyond by also providing amazing customer service through replacing my interior handle, that was mysterious missing after my incident. I would highly recommend this place for anyone that needs to get their car fixed. read more

Just dropped off my car for repairs and Mike helped us go over damages and check in the vehicle and I have to say, I don't think I've ever had better customer service from anywhere EVER! read more

We are very pleased with the customer care at this location.We would never take our cars to any other place but here.Mike especially is the most amazing and professional individual we ever met.Thank you for making this beauty look like new.The paint job and quick service is spectacular.Before anyone can get quotes somewhere else please look here first,the prices are very reasonable. read more

Caliber Collision - Body Shops Near Me - Walnut, California

Would like to thank every one at Caliber Collision for their excellent professional service Done to my 2014 Toyota Camary! They were very friendly and keep me very inform of the process while my car was been restore to it'a original condition. With their lifetime warranty on their job it's the place to go! Thanks to Tina, Lupe and Bob Coleman!! read more

Caliber Collision - This is my baby 2014 Toyota Camary - Body Shops Near Me - Walnut, California

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My car was all scratched up from the front bumper but caliber collision resolved the problem in the quickest way I have seen and a very high quality job I would go thier again if anything happens to my vehicle. Talk to Sual Rosashe is a very helpful and easy estimator to work with very kind and knowledgeable. I would recommend this shop to anyone I know that needs help with car damages read more

My car was hit parked in front of my house and Caliber made fixing my car so easy. Vanessa at the front desk was very helpful and kind and Rudy was great. He kept me informed every step and got my car repaired in 2 weeks. If I ever need body work I will definitely use them again. read more

Took my car in because I thought I had a decent sized scratch on the rear bumper. Louis came out, took one look at it, said he was going to save me money and buff it out. Took the car back for two minutes, drove it back out and it was gone! I really appreciate Louis' service and honesty. Some shops just want to take your money but that's not the case here! Will definitely take my car back here in the future (but hopefully not anytime soon). read more

Top quality service and repair! I came here to get my car fixed from being rear ended. Being in car accident is never a great experience and is always a hassle. But working with the 2 front desk ladies and Armador, they had my car fixed with minimal hassle and were super friendly and professional! Thanks to the guys who did the body work too. My car looks amazing!! read more

Excellent service! Took my car in because it was rear-ended. Caliber Collision had been very professional from the very start. It was easy going in and out of transactions. They even offered to pick me up from my home when the job was completed in case I didn't have a ride to pick up my car. I believe that the person who helped me was Rudy. Shout out to him for doing such a great job with my car. Very polite and very professional. read more

Excellent repair work and customer service. The two receptionists out front (Sarah and Krystal) were professional and friendly, and helped connect me to Edwin quickly and efficiently. I got scratches down the front of the hood, and Edwin helped get it fixed much faster than I anticipated and returned the car in excellent condition. Overall, I'm really happy with the service I was provided, and I couldn't have asked for anything more! read more

Had a front and driver side fender bender.. when I got my car back the door was a little off center so when I ask them to fix it they immediately told me .. "not our fault not our fault" ... Sorta fixed it but that was strange .. I went back the next week because I have after market parts on my car and found out my Lexus badges on the sides were gone, my apple USB was missing and my driver side adjust seat level was busted ... Immediately they told me not our fault again !? ... If you love your car and have after market parts....DONT GO HERE ! read more

Pulled a bait and switch on me, Promised me they would do one type of work and they ended up doing the complete opposite. Did a very poor job on detailing the car, It has what appears to be burned buffer marks all over the area that was worked on. just a great dissapointment all around read more

My wife took her Lexus in for an estimate and spoke to one of the guys there. Apparently, he didn't do a thorough check and I had to call him back on the quote he did. My wife said he did a quick inspection and didn't seem like he cared about his job, so I called him regarding the inspection and he didn't seem to care. I don't think I'd recommend this place to anyone because of their attitude and lack of attention. Okay, so what I'm trying to tell everyone....they suck. Go somewhere else for your auto repairs. read more

Mike and Bob are awesome! They finished my car 4 days early, and kept me up to date with everything the whole time. My car was repaired to perfection, and some of the greatest customer service ever! Wouldn't go anywhere else ! read more

My family has trusted Caliber Collision for over 15 years. They repaired my car quickly and went above and beyond by fixing the entire bumper and not just the part that was impacted by the accident. This place handled my insurance claim quickly and I highly recommend them! Kevin Hamblin was my service advisor, he provided service with a smile. I dropped my car off around closing time, they were very busy but he patiently answered all my questions and smiled throughout the conversation. He called me later that evening to update me on the car's status. I didn't expect them to look at the car until the next morning. I picked up my car two days later, I was originally told that it would take three days. The car looked like it was new and they finished a day earlier than anticipated!!! I turned my car on and everything seemed fine, but then I turned off my car to grab something from the locked glove box. I tried to turn it on again, but it wouldn't turn on. A Caliber technician quickly jump started the car & I drove next door to Enterprise to close out my rental, when I came to start my car, the car wouldn't start. I walked to Caliber and two people came out to help. They were faster than EMTs. A technician walked with me in the 102 degree weather and jumped the car again. We drove back to Caliber and Manager Michael Burnley was there to help. We both knew that this problem was NOT associated with the bumper repair, but Michael still wanted to help. He explained that the electrical system needed to be checked. He took me to Craig Johnson's mechanic shop to test the charging system. The car was at Caliber for an exterior bumper repair, so they didn't touch the electrical components, but manager Michael was happy to offer his time to help me figure out what was wrong. That to me is excellent customer service. I had taken my car to the dealership about a month ago and the dealership couldn't figure out why I was hearing a strange noise, yet Caliber heard the noise and helped me with a diagnosis. I appreciate that they didn't leave me stranded. Other repair shops would have just told me to contact a tow truck because it wasn't their problem. Caliber helped me and I am 100% satisfied with my experience! read more

Robert De La Cruz and the team at this location was great. They took every precaution to maintain a safe environment and still got the job done. Robert was professional, courteous, and gave me a quote on my Chevy Dually (dented passenger side rear panel) in 10 mins and gave me a turn around time of 4 days when everywhere else said 7-10. End result was great. Thank you Robert! read more

My right turn signal bulb needed to be replaced. It WAS NOT easily accessible. I came by and asked if they could replace it for me. They said to get the bulb and they would do it. They took care of me right away! Super nice and professional. read more

I came in for a dent removal quote and Edwin Gualito was very professional and referred me to Andrew Hopkins. Andrew removed my dent and was flexible with his schedule. He came to my worksite and did it there. Edwin buffered out some door scratches on the side of my door at Calliber Collisions. I was very impressed and satisfied with the service I received at this location. I will definitely be returning and referring any friends. read more

I only take time to review businesses when they really stand out (in a good way). My car was involved in an accident, and John Hernandez assisted me with the initial estimate. He was quick and professional. Kevin Hamblin took care of me for the rest of the process, and he was always responsive and knowledgeable. He kept me informed during every step of the process, and I always felt like my car was in good care. I even received a couple of text updates which made me smile. In between John and Kevin, Lupe was always there to greet me with a smile. She even sang my name after I signed in. That's customer service! I was also impressed by the cleanliness of the shop. The lobby was always clean, but I was surprised to find the bathroom very clean as well. Caliber runs a good shop. You never want to come here because it usually means you were involved in an accident, but they make the whole process as comfortable and easy as it could be. read more

Absolutely no wait time and was immediately seen and helped. Ladies at the front desk this morning were super attentive, professional, and helpful and the manager helped me with my undercarriage cover for my engine. Got it fixed and did not charge me for the minor repair to my car. Great customer service and amazing people. read more

My dad was recently involved in an auto accident where a woman hit my dad's Toyota Camry in an intersection. Thank God dad and mom were ok. Damage to his Camry involved the driver side fender , front bumper, and headlight. The impact also broke his turning signal and caused something towards the bottom of his car to drag along the floor making a weird noise when driving and he was afraid to even start the car because of this strange noise. Dad is 74 years young and believe it or not has a perfect driving record. Hence this unfortunate accident really traumatized him and caused great stress. Fast forward and dad selected Caliber Collision in Walnut as they are a preferred provider with Ameriprise his Auto insurance. On the same day that we selected Ameriprise we also received a call from them to discuss the repair process. We were assigned to Kevin Hamblin, Service Advisor and we couldn't have been more fortunate. Kevin immediately made arrangements to have dad's car towed and assessed for repairs. Dad and I appreciated Kevin's knowledge and professionalism and most of all his communication and ability to put us at ease with this stressful event. Kevin kept us up to date every step of the way and also communicated with dad's insurance company when we needed to extend out his car rental for additional repairs. When dad picked up his car it was like brand new - spotless inside and out and ran even better than before. A big thanks to Kevin and Caliber for the A+ work! read more

I have never rushed home to write a review until today! I went in for a bumper repl and paint job on my 2019 Camry. The customer service was Amazing and the work was Excellent! My car looked brand new and they even washed it..surprised and Amazed this local body shop deserves 10 stars...thank u! read more

The people here are great people. They helped fix my car within a very timely manner and gave me true and honest evaluations of where the car was at and with which condition everything was in. the car came out beautiful and no one would never have known it was in a little fender bender but it looks great. The ladies Lupe & Tina upfront were always so calm and sweet even with them being so busy. The other employees George, Alex & Pam were also great at giving expert advice in helping to get the car done. Overall im happy :) read more

Summary: Great, honest service and car looks great! Enterprise right next door. Full story: I initially called on a Thursday before a holiday weekend and they honestly recommended I wait until after the 3 day weekend to bring in my car as they wouldn't be able to work on it until then anyways. On Tuesday they were busy of course but promised to have it done by the end of the week. Evaluating the car with me, the advisor and I found a second scratch on the bumper which he said they would take care of at no extra charge since I was already there for the primary repair on that same bumper. They took care of communicating with Allstate. The car was done by Thursday night but I had to work late so I picked it up first thing Friday morning. It was nice and clean and looked great. They had also offered to drop it off at my office but since I had the rental car that wouldn't have worked. A few days later I was washing the car when I noticed some gunk on two spots, which appeared to me to be paint since it looked the same color as the car. I called the next morning and they asked me to bring the car in ASAP. We arranged to have it looked at over my lunch break, when John, my service advisor there, met me there and we took a look. Right away he recently finished it as tree sap, which was clear so it looked like paint. He got some materials from inside and cleaned off both spots for me. He and the rest of the staff were courteous and professional, even though I was feeling like an idiot for thinking it was paint. read more

Excellent customer service, super nice management, done in a quick timely manner and the updates relieve the stress! Definitely a recommended auto body shop! read more

Great. Worked with John Hernanadez and he was great. He gave me accurate updates as to what was going on with my car and when the work would be completed. I had minor front bumper damage. I left the car on Tuesday and it was ready on Friday morning, washed inside and out I might add. The 2 people I met at the front desk were a big help and had great customer service. Veronica and Lupe I think their names were. read more

I have worked with Calliber Collision twice in the last few months for different repairs and I was assisted by Michael R. on both occasions. I have always been fearful of being "ripped off" by car repair places. Michael has gone ABOVE AND BEYOND on both occasions to make sure I was informed and happy with their service. His communication and commitment to exceptional service put my mind at ease and made me a happy customer. Thank you Mike! read more

Jin was professional and has a very calming demeanor. Christine at the front desk was courteous and friendly. I always take my cars here for needed services or bodywork-this time to change rear latch. I was offered a ride home as well, while they fixed my car. Car work was completed in an hour. Highly recommend Caliber Collision in Walnut!, Thank you Jin- I was very happy with your customer service skills-and your calmness with chaos going on around you- an acquired skill. read more

I was very pleased with the service I received at Caliber Collision Walnut. I chose this location because they are certified to repair Audi. My black Audi SUV had white paint on it after a paint can spilled on the freeway. They repaired the damage by replacing parts instead of repainting the entire vehicle which allowed them to finish the repair within days. They repaired my car in time frame that they had initially estimated. It was very convenient to have an Enterprise car rental next door to facility. Amador was very helpful and attentive. A week after I picked up my car, I had a concern about a white spot on the passenger door. Amador took care of the spot without any additional fees. He even provided me with touch up paint for my car so that I could apply it at home and taught me how to use it! I have been to another Caliber Collision closer to my home last year and had a mediocre experience. The Walnut location exceeded my expectations. I would absolutely come back to Caliber Collision Walnut! read more

Lawrence the advisor, and the whole team at caliber collision walnut are the best in the business. I came in the morning with a damage side door and got it foxed the same day. Very helpful and quality work! Thank you team! read more

My in-laws have been coming here for years, so there was no way I was gonna talk my wife into going to my buddy's place just over the hill. I'm not sure if she comes here out of loyalty or force of habit, but those factors combined outweighed my friend-discount angle. But, hey. Pick your battles, right? I really enjoy being married, and with that in mind I'm not gonna disparage my wife's driving habits in a public forum. So just read between the lines when I tell you that this review is based on multiple visits. My wife's ride (and my in-laws as well) come away from here looking as good as new every time. But what really put these folks over the top in my estimation was a quick courtesy-tweak on the driver's side door, made necessary by a close encounter with a stubborn stanchion. Other places would have taken the opportunity to soak us for a new door and a day's worth of labor. With Caliber, my wife was out of there and back on the road terrorizing other drivers inside of ten minutes. I heartily recommend these folks. I have no doubt that I'll be bringing my wife's car here again, and again, and again. read more

I brought my car in because I was side-swiped and my car was not the same. She limped when she used to run and had red scrapes on her black paint. It brought a tear to my eye. After Caliber fixed her up she moved like the wind and looked as sexy as the day I bought her. Wow. Big thanks to Caliber Collison. The clerical staff was professional and friendly and Nestor (the rep who helped me) was informative, confident and experienced. I will definitely return read more

Do not ever leave anything in your car if you come here. They are a bunch of thieves. I left a pair of sunglasses in the center console. They had no reason to be looking there and take my personal property. They even took a pack of gum. Unbelievable! I call to complain and the management does absolutely nothing about it. I would give a 0 star if it was possible read more

I was involved in a minor accident about a month ago and was referred to this shop by the third party's insurance. First I want to mention the great customer service I experienced. Katie at the front desk was really nice! Answered all my questions and made sure I felt welcomed. Bob was the one in charge of my case and he was great. Aside from receiving automated text messages on the status of my car, he called to ensure I knew what was going on and mentioned little details that the automated texts did not. Now my rear bumper looks as good as new! read more

When I had an accident back in '06, I was referred to this place by my insurance company. At first, I had my doubts, but after hearing so many good things about it, I decided to do it and left my car with them. I sure was not disappointed at all when I got my car back. The job they did was superb. They were fast and courteous. They answered all the questions I had and more. I was really happy with this place, although, I sure hope I won't have the reason to come back here, lol. read more

We took our very low mileage creampuff 2007 BWW 530 there after we had the sunroof drains causing water to intrude into passenger compartment and create a mildew issue under the back seat and carpet. The service writer Michael seemed very helpful and intelligent. He kept us abreast of the progress and we were more than confident that we would be pleased with the outcome. After we received the car back from their repairs we looked at the car more thoroughly after we got home and noticed quite a few issues with the way they removed the interior. The trim pieces were not reattached properly as if they broke the plastic tabs that hold the metal holding clips. The sunroof portion of the headliner was not properly replaced and and there were quite a few fingerprints left on the pillar trim pieces. The front passenger seat squeaked and groaned when someone sat in it especially on rougher roads and the side trim was loose .The interior really felt ruined and my wife has cared for that car since we purchased it new in 2006. She was very displeased with the result. We called them and they took the car back to repair the issues which for the most part they did. We eventually got it back and found another issue. Michael never returned our call. I just took care of the problem myself instead of stressing any more about it. read more

Great work. very professional, and polite. will definitely come back ( hope i dont need to)

H. Walker: I've used caliber collision several times unfortunately. Each time caliber collision has done an excellent job. This last time as the others my vehicle was repaired ahead of the scheduled completion date. My wife saw a little paint overspray on the windshield and they sent someone out immediately. George was my advisor and he was great. Everyone was just as friendly as I remembered. read more