We were debating about making out-of-pocket body repairs to our well-loved 2011 Subaru Outback. We had previously used to vendors on 2nd St and had gotten an estimate from one-one was excellent but pricey the other had done a poor paint job so we did not bother. Caliber was new and figured we would check them out. Submitted info and pics online -very easy. They responded early the next day with an estimate which was much more reasonable than our other quote. Took it in and got the car back ahead of schedule. It really looks like a different car. We also had them do a few extra things like restore the headlights and they were generous with the extent of the paint work. The paint matching was phenomenal -it's been a month now and so pleased. Professional and easy to work with :) Thanks, Caliber! read more

Here's a BIG Shout out to the wonderful team at Caliber Collision, on Bypass Road in Williamsburg, VA. From the first day I walked in the door for an estimate at Caliber Collision, Red and Tracy were professional and courteous, but down to earth. It was like I have known them forever! Caliber Collision was the lowest of three estimates by $400. I was updated non-stop by texts and phone calls about their efforts to repair my car, how long it would take and when it was ready. When I saw my beautifully repaired car, yep I did, I cried! FANTASTIC JOB!!!!!! Caliber Collision's motto is "Restoring the rhythm of your life," and that's just what they did for me! To my new found friends, Red and Tracy at Caliber Collision, I thank you from the bottom of my heart. Ann read more

My name is Kevin Jackson and I previously owner a Beautiful 2016 white Impala. Unfortunately I was in an accident on 5/16/20 and my car was transported to Caliber Collision. I first spoke with a Mr. David Smith who was extremely professional and helpful. Over the next few days I was in contact several more times all of which were with a Mrs. Tracy Sena. Mrs. Sena was so helpful and pleasant that I felt compelled to make it known just how much I enjoyed the entire experience. I give them a 5 plus rating!!! read more

I had to drop my vehicle off at caliber and after the experience I had with Mr. Gladding and the whole team at the Williamsburg caliber eased my mind so much. They took care of me like I was family and I actually felt like a priority when dealing with them. As opposed to other shops I didn't just feel like a number when I went to caliber. The whole team was so great and it's obvious that they took special care of my car and me. I will reccomend caliber in Williamsburg to anyone needing work done. read more

Great experience on a collision repair of a 2019 Toyota ! Caliber exceeded my expectations. Pearl paint match - Perfect. Repair timing - less than estimated (only 8 days). Repair cost - competitive at about $4K and slightly under original estimate. Received car in cleaner condition than I left it. Everyone in the operation was professional, considerate, and very friendly, especially Barbara. Thanks! read more

This Collision Center provided top notch service. My repairs to my vehicle were flawless. The team executed service promptly & efficiently. David and his team kept me in the loop during the process of my repairs and delivered my 2020 Chevrolet Tahoe on the promised date. Great job! I will continue to use Caliber Collision Center in Williamsburg for years to come! read more

I had to take my car to caliber Collision because a trunk hit my door broke my mirror etc. Allen and his team did a amazing job fixing my car. It looks brand new. I went to them years ago to have another car fixed that's why I went back because they did a awesome job then.They are the best! I wouldn't go anywhere else. Thank you for your expertise service read more

Staff there was extremely helpful, professional and caring! My car broke down and I coasted into their parking lot. Two mechanics and the office person, stopped what they were doing and came out to assist me. Even though my repair was not able to be done at this shop, they offered my real southern hospitality while I waited for a tow. Thank you!! read more

Very professional and very knowledgeable staff. Tracy was great and kept me informed throughout the process. Top notch five star service and very quick. They will work with you and actually listen to your concerns and go above and beyond. Very rare to find an establishment that has employees that have a passion for what they do. read more

Very straightforward and courteous. Diane (at the desk) is very friendly, takes care of everything very competently, and is extremely organized. I have now had the pleasure of dealing with the workshop twice, and everything has always worked without any problems. This is how I imagine good customer service to be. Thanks read more

Had our work van repaired at the Williamsburg Caliber and couldn't be happier! Everyone in the office was extremely nice and the work was impeccable. Hopefully I don't have another issue where I'll need this type of service, but if I do, I'll defintely return to Caliber! read more

Had a very quick and professional return of my vehicle which looked perfect and was kept well informed of the progress of my car from start to finish thanks to Tracy (service advisor)and David Red (manager) and the rest of the crew highly recommend this location read more

This business was much needed in Williamsburg. Friendly staff, and very helpful. I needed some work on my car from a hit and run. Got it back in a timely manner and very awesome job done, can't tell it was messed up. Recommend this place for any repair work. read more

Caliber Collision did a great job of repairing my vehicle. The team was very professional and kept me informed of the process. Diane and Barbara were great. I highly recommend Caliber Collision for all your vehicle repair needs. Once again, thanks. read more

Got my estimate for my vehicle done as an employee and my insurance company is tougher than a lot. I figured I wouldn't be doing the work myself but they allowed me to have another Tech work on it and I'm pleased at my other technicians abilities. read more

I needed some repairs done after a minor collision and from the very beginning everyone I spoke with made me feel very welcomed and safe. Tracy answered all of my questions and kept me updated every step of the way! I could not be more pleased!!! read more

Caliber Collision did a wonderful job for our Sienna. They were very thorough in all aspects. They provided quick and great service. All staff that we worked with super nice and knowledgeable. We also liked the text updates on the work. read more

They got my car done early, it was clean and looked amazing when I got it back. You'd never know it had been in an accident. I hope it never happens again, but if I ever need body work, I know where I'll be going read more

My car came out better than when it went into the shop. They provide const update. The service was top rate and very friendly. I would ( and already have ) recommend Caliber to anyone who need collision repairs read more