Great service, very professional, their second opinion saved me hundreds of dollars over the…read moredealer!

Rip offs..cheesy service at BIG prices..we bought s diesel ...took it straight to him for an over…read moreall check..paid the bucks! Never checked the cooling system or put a hole in the radiator while working...not sure which. It was right back in a different shop

Let's start by saying that nobody in their right mind gets up in the morning and says, "I hope I…read morehave to have my car repaired today!" That said, if it must happen, you cannot do much better than Don Wilke and Gold Country Auto Clinic (GCAC)... Honest, fair and capable... Most recently, I had a breakdown requiring a tow to GCAC... Don should have been on holiday, but one of his staff had been hospitalized and Don was on duty... While I waited for my car to be evaluated, he turned down a potentially profitable job by telling the customer that the work the customer thought he needed was still 10,000 to 12,000 miles out... Ours is an old car about to be turned in... Don and his crew had it up and running promptly at a fair price... When the new one arrives, our regular maintenance will go to GCAC without hesitation... Cannot recommend this facility highly enough...

They get the job done efficiently no stress about if someone is telling the truth about my vehicle…read more 2002 subaru and I work with kids, so I need reliable mechanics I can trust to get to work on time

Very good, friendly service. My appointment times were exactly on time. They were not able to…read moreresolve my "Service Engine Soon" light, referring me to the dealer and not charging me for the checkup. My next appointment to change all my brakes again started exactly on time and finished as I waited. They went above and beyond checking over my entire car and provided me with a list of things that may need servicing in the future. Very knowledgeable and friendly service and took time to answer all my questions.

Super friendly and honest. You are treated like a VIP, not like just a number. Had my Forester…read moreserviced there the last couple of times and love the service. They always give you options to save money instead of trying to scare you into repairs that can often wait.

I was scammed for a brake flushing with less than 15,000 miles on my car because I was an elderly…read morewoman.

The person answering the phone is extremely rude and unprofessional. Since when do you answer a…read morecompany phone with a long pause and then nothing. When she finally did answer the phone after I said hello she hung up on me. Never mind going there. The other reviewers were right...she is not a pleasant person to deal with and I wont bother ever calling there again.

I made an appointment to check on a few oil leaks. They cleaned the engine thoroughly and drove it…read more. No leaks. Cleaned the engine again and drove my car again. Checked again and still no leaks. The owner thought maybe with the previous oil change they spattered the oil all over.

My power steering went out this week and I was having a terrible time driving it. Took it in to the…read moreguys at Crossroads Auto and they quickly fixed it for me. I also had an issue with my brake light not working and they even took care of that and didn't even charge me. I really recommend this auto shop to anyone needing repair work done. Valerie S.

Everything went great. A big thank you to Sophia. I appreciate all her help. See you in the future.read more

The staff here are always going the extra mile. Dropped in with a slow leak in the tire and they…read morewere able to fix it right away. Reset the TPMS light and got me on my way. So appreciative of the friendly "can-do" attitude here.

James is amazing! My car broke down on a Friday and I was calling around to every mechanic shop in…read morethe area. I am from the Bay Area and we were about 2.5 miles from home when my car started making weird noises and then just died. I was able to start the car up again and get it to our house in Pioneer and get a call out to AAA for a tow. After waiting for our tow truck, I was able to get ahold of Steins Auto Care and I spoke with James who told me to bring my Tucson in so they could see what the issue was. I had the vehicle towed and due to this being a Friday, after 3pm, James advised they could look at my vehicle on Monday. I was fine with that, however, I had no car to get me home. James suggested the Enterprise Rental Agency in Sutter Creek and I was able to acquire a vehicle for a few days. Stein personally drove my Hubby and I to Enterprise and I was able to lock down a car so I could get home for my work shift. James contacted me as soon as they were able to do a diagnostic on my car and had to break the bad news to me. He let me know that the engine had failed and that I would need to have an entire engine replacement. James suggested I have the vehicle towed to Hyundai to see if this would be replaced under the Hyundai Warranty. Thanks to James and Stein, this was a smooth process and I was able to get the vehicle towed to Stockton Hyundai for a full engine replacement. Luck was certainly on my side when I dialed Stein's number for help and I appreciate all of the hard work and assistance provided by this fantastic Auto Shop. Great Job and flawless customer service and care!

Breaking down on the highway while heading home from the mountains to San Francisco is about as…read morestressful as it gets--especially with a nervous pitbull and no real idea where you are. After calling five different shops that either didn't answer or couldn't help, Stein's Auto Shop picked up. Even though they were short-staffed, already busy, and facing a holiday the next day, they said they could take a look. They also strongly suggested a nearby towing service rather than limping the truck in. That advice turned out to be spot-on--the transfer case was completely bound up. Priority Towing showed up, loaded all four of us (truck, humans, and dog), took the 4Runner to Stein's, waited while we dropped it off, and then drove us to a nearby dog-friendly hotel. That alone would've been above and beyond. The next day, the truck was fixed, test-driven, and running like normal. To top it off, the owner personally picked me up from the hotel. The whole team was kind, calm, and genuinely engaged--walking through what most likely caused the issue and answering questions without any rush or condescension. All for a very reasonable price. Owning a small business means this truck matters. A 2001 Limited 4WD 4Runner with plans to see another 200,000 miles deserves good hands, and Stein's proved they're exactly that. Huge, heartfelt thanks to everyone at Stein's Auto Care and to Priority Towing. An experience so good it almost makes the breakdown worth it. --Matt

Do Not Go Here! Brought my truck in for the first time! Told…read morethe check in lady to be sure to check all the fluids and grease everything that can be greased which is standard procedure anyways! Got my truck they didn't check any of it ! They didn't grease ball joints or drivelines! Put some small oil filter on it that I can't believe is right for a 454 Chevy truck! I'll never go back!! They tried to make it right but too late for me !!

Quick and easy. They suggested things that were needed and weren't that pushy. Overall greatread more