Awful customer service, all of the representatives were standing around on their phones. There was…read morean issue with an order placed and they were of zero help. The manager was standing there on his phone and couldn't be bothered to walk 5ft and come over and talk to us. He could hear us talking to the person who was "helping" us and just stood there did nothing to be helpful or even pretend to be helpful. Worst customer service I've had.

The worst customer service. Go to a different location if u can. Zero customer service skills. It's…read moreas if I was bothering their chitchatting. 3 workers in there and no help. At one point I asked if he "Oswell" could help and from a distance he said yes but we charge. So for common decency it's extra as well I guess. No bueno man. Hopefully Manager is aware of this. Do better.

Saturday 11am Only 2 people working Lots of apologies…read more We've been waiting 25 minutes and getting ready to head out without service. 5 other people waiting too

I know i left a review all-ready , but now i just got my ATT bill and just want to say thanks to…read moreJulia from ATT for adding add ons to my plan with out telling me about it. If you guys come here be really carful they ad add ons to your plan and don't inform you on it

From the owner: JKA Communications has been serving the local communities in Kings, Tulare, Fresno, San Luis…read moreObispo, and Santa Barbara counties sInce 2001. We pride ourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV and bundled internet packages with unbeatable value and local service. Call us today to set up the best in television entertainment for your home or business.

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

Had a man named trail...very professional and kind. Exceptionally great service...kimetha haysonread more

I requested my service cancelled which expired about 8 months prior, so was told they would lower…read moremy price. I was NEVER told it would start a new 2 year agreement. A month later I called and said someone was to call me back in Feb & I wanted to cancel. Insisted I pay $300 and I said no you were to listen to recording and get back. Now my lawyer is handling it as it is illegal as NO new agreement was communicated-ONLY a price reduction. It is on tape!

Visited this store in April of this year and was assisted by the wonderful Silia M. She was so…read morekind, patient and funny. We actually cancelled our cell phone services with a different company that day and got a new plan with Spectrum for two cell phones and WiFi. We've been using Spectrum since then and have had no issues, service is great. The best part is our bill for all three mentioned is cheaper than the original cellphone plan we had. Thank you Silia. (Also, sorry I took so long to write the review I misplaced your business card and just found it, thank you again!)

My 84yo mother who pays for her acct and her 86yo neighbors Spectrum acct got new equipment last…read moreweek. Very hard for Mom to understand new remotes so she went to the Porterville store and requested someone come by and help her with it so on top of the $400+ she pays a month she was charged another $65 for the service call. Great job Spectrum. Maybe you could put the $65 toward inventing new equipment specifically for seniors. Easy to use or comes with a free service call.