Excellent service and extremely friendly staff!…read more Highly recommend this place for any of your needs!

So my experience here was fantastic. Felix was a great salesman with…read moreGreat understanding for what I wanted. They have a nice area to test drive . Car looked in great condition and beautifully detailed And it was definitely something that I was interested in. And I sent the information to my mechanic friend, and he said that the mileage that it was at was going to require it To get a certain service. After verifying that with toyota about this specific Highlander. I was so willing to get this vehicle, but I wanted it to be discounted for the price of the repairs that I was going to do on it within a week because of the mileage that required it to be done at that time. And without it it would not be a good outcome for this car. So I ask for the discount in between the price that both my friend mechanic and toyota quoted. And there was no budge. Great interaction, great communication, great cars. But yeah, if you're aware, and I'm aware a situation that requires a price discount. I think I should get it if i'm still willing to buy the vehicle just my thought.

I'm not one to be leaving reviews for things, but Harper at this dealer is the guy. Smooth,…read moreexplains to you in details you can confirm yourself. Got us out in a tight situation trying to show proof of income. Harper got me rolling Go eagles

I had an amazing experience working with Harper! From start to finish, he genuinely had my…read morehusband's and I's best interests in mind and made the entire car-buying process smooth and stress free. He completely hooked us up with a great deal and was transparent every step of the way. Even with all chaos of other potential buyers, he was attentive with our needs and let us in the loop of what was going on.

I had a great experience here! Chuck was able to provide me…read morewith expert services with a pleasant disposition. His professional demeanor exceeded any expectation I had for dealing with a salesman the day I purchased my car. I will definitely return.

had a great experience with buying a car from here I sure will do it against and Charles was so…read moreamazing highly recommend

I have 2 reviews to write. This one is in reference to buying my truck…read more I did A LOT of research on the truck I wanted. I also got pre-qualed from Capital One auto finance. If you walk onto any car lot (especially a used car lot) without knowing what you want and how much you are willing to pay for it, you are asking for a bad experience. Also, get pre-qualified before you go. You can do this without a hard pull of your credit. Now to the sales process. I asked for the truck specifically. No reason to walk around the lot. I already knew their entire inventory before I went, so again plan ahead. I was helped by the Sales Manager, Milad. He gave me the whole paper thing i.e. how much can you put down how much can you afford per month..all the standard car buying stuff. He came back a few minutes later with a totally hiked up price and terms. But don't get mad at them for this....that is their ENTIRE job! I gave him my bottom line offer. He came back a few minutes later and made another offer. At this time we both agreed to stop the back and forth and make the deal go through. He came down $165 dollars per month and I agreed to go $100 higher per month. I thought it was a totally fair deal. I didn't break my budget, and he didn't give the truck away for free. Yes, they add on vehicle theft tracking and window tint to the price and they won't remove it. Be expecting this. If you don't like it, go somewhere else. It's comes with a 30 day limited warranty so try and get a vehicle that still has the manufacturer warranty. If you buy outside of this, consider buying an extended warranty. However, do your homework before you walk on the lot. By the time you are there, it's too late for you to know what you're getting into. You are going to buy with emotion and not looking at it like a Business transaction, which it is. Milad wasn't able to get me better financing than Capital One, so I stuck with my prequal and original plan. All in all, I drove away in the exact truck I wanted in a little over 1 hour from test drive to ownership. BEST CAR BUYING EXPERIENCE EVER! Thank you Milad and STG.

I had my Porsche Boxster S for sale on auto trader for 52k. Jackson who works in the office offered…read moreme 48k and we agreed on 49,750. Lie number 1. Because we agreed on that price I took my car to sell it to them driving 30 minutes each way to get there. They kept me there 2 hours and came back to offer me 47,500. So right off the bat I was LIED to again. Then they offered me 48k and I left. I hate liars. So two hours later I get a call from the manager Klaus, saying the reason they changed the offer was because the transmission had a leak. Funny there's NEVER been a puddle under my car. Then they said the two back tires were different, big deal, they're expensive speed rated tires, a chip on the windshield (another LIE), and "many costly repairs" All total garbage to get the offer low. Jackson wouldn't even come out to talk to me. I was told that the repairs will cost too much to do so they're just going to sell it AS IS. What a crock of shite. This is classic bait and switch. I brought my car back the next day and sold it to them because I didn't want a hefty repair on the transmission which is very suspect. They low ball and lie. NO ONE came out to talk to me, not even Klaus. I'd call that UNPROFESSIONAL... BAD customer relations. I brought an important document of MINE for them to COPY not KEEP, instead Sammy kept it. I need that back by the way. Will I get it? Probably NOT. Fits in with the rest of my experience here. I would say, BUYER BEWARE. I read other reviews before going and they're very bad, (good thing I wasn't buying anything). I can see why. The best customer service there was their free soda. They have nice cars and a LOT of vultures, sales people, on the lot. When I got home I had a text asking me to remove my bad reviews. So I changed them with brevity in mind. I am waiting for the check to clear the bank. I don't trust LIARS. I would NEVER recommend this store to anyone because I was lied to. Look at the other reviews to see how they treat buyers and decide for yourself. I feel sorry for the person who buys the Porsche because they said they're not going to fix anything they had issues with. AS IS BUYER BEWARE. Shame on you STG for your shady business practices. I would NEVER buy a car from you. This is based on my experience and their bad reviews. I've owned a lot of cars in my long life and STG ranks up in my top 3 WORST auto dealers. My suggestions: better customer service and less time on your computer, dress professionally, don't walk around VAPING, stay with your customer during the transaction and don't lie to customers. I'll never return. Now they're selling my car as is with all the issues. BEWARE OF THESE CROOKS. IT DOESN'T HAVE A SECOND KEY

My Experience(S) at Certified Auto have all been extremely wonderful (especially because "Car…read moreShopping" can sometimes hold "Unwanted Surprises" if the vehicle is not in Excellent Condition. My Grandson was able to find a really nice 2012 Dodge Charger there (with a "Perfect Score" when taken to a 3rd party for evaluation); and I also found a 2014 Honda CRV (a few months later) -- which also passed evaluation with Flying Colors. My personal thanks to John, Elias, Corine, and Luna for the Excellent Service and Selection. I would highly recommend Certified Auto in Upland for anyone who is looking for an Excellent Used Vehicle, at an Affordable Price!

After viewing and keeping updates via the website, my wife and I decided to visit the dealer for a…read morefirst hand experience. We were immediately greeted after parking our vehicle. The young man was pleasant and assured us that we could request keys and test drives for any vehicle. After quite some of us statically inspecting a few SUVs, we were approached by John, the sales manager. After about 3 or for rides around Upland, we settled on a great value SUV with a 3rd row. The price was fair for the make, model, and condition of the vehicle. The paperwork process went through faster than any other dealerships that I've been to. Thank you for a smooth, and hassle free process.

Melad was friendly and honest, making my purchase of a Chevy Spark straightforward and easy. He…read morecommunicated with me in the days leading up to the appointment, shared photos, and was timely. Making the purchase in the office was hassle free and he had financing available. I'd happily work with him again and recommend Back Lot Auto Sales!

He was sooo patient and supportive with the whole process, had so many great options. Found…read moremultiple great rated auto loans

Once of the best choices I have ever made was going here. I have taken some time to write this…read morebecause I did not want to write a review that was without merit or value. In other words I truly wanted this review to be full of truth of experience and worth. Couple of things I was worried about. Buying a Car off Holt. Lets be honest there are not a lot of things that I have known that are good to buy off Holt other than street tacos. Not exactly the place I would think I would have an amazing customer service experience with great people and great product. Steve, and the Team here is what I would call Magnificent. I was not exactly what you would call an easy sale. I was also a bit strangely organized financially because of my type of business so I proved to be a bit of a challenge for them. Calm and collected they were never worried. Only me. I left this place driving an excellent car with great milage and what I would call no buyer remorse. Mostly because of the experience which I thought would or could get salted over time but it has not. There were a few issues with my purchase that involved the navigation and control module. Steve assured me he would help me take care of it and another minor issue was that the lights are so fogged up they hardly look they are on. Once I get to a place where I can drop this car off I will have it handled but either way I can say this. There is reason why this organization is 5 Stars. They do everything right. They have the cars you are looking for and more importantly the attitude needed to make a good experience. In sales its about the CAN DO attitude. I was frustrated and felt a bit hopeless and they made me feel like I mattered. Steve Knows Sales and the Finance Guy not only knew finances but also computers. It feels good to be treated with respect. This is going to be the place my entire family and friends get their cars from. Here are the reasons. GREAT PEOPLE GREAT PRICES STAND MY THEIR SALES AFTER SALES AND AFTER SALES CARE WORK WITH YOU TO MAKE WHATEVER THEY CAN HAPPEN THEY GO THE EXTRA MILE. THEY WORK WITH BAD CREDIT / ISSUES WITH CREDIT THEY WILL DO WHAT IS IN THEIR POWER TO MAKE THINGS WORK I won't share what Steve did for me as I closed the sale with him and took my new used car home but it was very kind and I think he does it for alot of people. A Little bit counts and goes a long way. I am thankful and grateful for LA COSTA Sales and look forward to more reviews and my family buys their next cars here. There is NOTHING and I do mean nothing that could have done better. Excellent work guys. Sorry for the delay but I really wanted this review to be full of truth, reflection and longevity. CONS: Holt Ave is not somewhere you want to be late at night. CONS: A Little Stuffy in the Sales Room CONS: Issues with Car / PRO - Not an issue for a team of people who want your experience to be a good one. They know what to do, how to do it and where to go if anything does come up. Used Cars are not exactly iron clad anything can happen but they seem to have most of the things you need covered or can handle any minor issues you need to take care of or the direction to point you to. 30 Years + Years of Business and Integrity and Experience makes this place a no brainer to shop for your next used car. If you are going to buy a used car and have no choice the good part is the choice of where to buy it has already been made up. Reviews like this for a car dealership like this is unheard of. Truly A Diamond in the Rough. BUY YOUR CAR here!

I have very early childhood memories of La Costa Auto Sales. My parents might have been coming…read morehere, even before I came along into this world. The 2 Lacosta brothers running this business are the most honest and trustworthy salesmen you can find in the area. They specialize in affordable used cars! Come here to buy, sell or trade! My family has been coming here since our struggling origins. When I say struggles, I mean, we were a ONE CAR household. My dad would drop my mom off at work in the mornings and either he or my aunt would pick my mom up from work. We had a humble living and even with one car, we couldn't afford anything too new. The La Costa brothers were there to provide their automotive knowledge and extremely reliable recommendations. The cars we purchased from them throughout the years had no headaches. When it was time to afford to budget a second car into our household, it was legendary. We felt extremely blessed and fulfilled to have what others would imagine to be basic necessities. La Costa Auto Sales was a major factor in making that transition possible for their reasonable rates and reliability. I will always always feel grateful that they were able to be there for us during tough times. Pass forward to the present, we are blessed to afford to buy newer cars from the Honda dealership, but that leaves us with an "old" car on hand. Honda offered quite an insulting value, and my dad immediately said No thank you! We knew selling it to La Costa Auto Sales would be an honest amount, whatever the offer would be. We saw Steve, and he did a thorough inspection and pulled up the car's official reports, and gave us his professional opinion. We knew it wouldn't be much, but we definitely trusted and appreciated any "value". That car has been good to our family for two decades, and it was really hard to let go. We trust that it will be good to its' new owner, and still keep the car in our prayers. As a family who has bought, traded and sold cars with La Costa Auto Sales for nearly three decades, I can in all honestly give them the ultimate seal of approval. When we have relatives or friends who are just starting out, need a used car for a beginning driver, or looking for a reliable used car, we would always direct them here and trust that a positive transaction would take place for both parties.

This dealership is full of liars. They want to charge nearly $1700 for a GPS device that is…read more"installed" in the car. I went out to the car, and checked, the device was not even installed. If I never checked, they would've sold me a car without any gps tracking device in it, but with a fraud charge of nearly $1700. They would not take off the full price of the accessory even though it was not in the car. They were so kind as to give me a discount on the device too!! So I get all the "benefits of the device for a lower price!" - while knowingly the device was never installed in the first place. Do not buy a car here. Also, please stop calling me "hun" and "hunny". We aren't friends like that. You saw my ID for the test drive, you should know my name.

Pump your brakes ! This review was positive until Now…read more.. standby Typical owner of this business like a lot others in the same industry are trying to feed their families but at the customers COST ! They charged $800 for a ceramic window tint I'm dumb af lol the tint was not even done properly started peeling from both passenger doors back seats Went to Dudes that tinted it they fixed it but without ceramic tint. Asked how much they charge for ceramic They said $300-$350 Ok Other back door started peeling went back they said original dudes not there anymore ‍ Paid $1000 ? For LoJack system ok tried calling and locating company that is in charge of locating actual stolen vehicle and go figure they are harder to get a hold of than the dmv or Donald ! Heck that guy and the other guy too and all car sales men & women who are not honest. Can anyone please help me locate this mythical LoJack so i can return it to legendary SoCal motors ?