I've been to CPK several times with the kids that I nanny, and we always ask to be seated in Lauren's section if she's working because she's the best! I love the way she engages with the kids, and she is super attentive. Our meals came out in no time-- very quick service! The pizza was delicious, and the kids loved their kids meals. They especially loved their ice cream sundaes, but I was a fan of their butter cake! CPK is a great place to stop by if you're in Short Pump. read more

This is the place to go for thin and crispy pizza. The Magarita pizza was very good. Why I only gave it 3 stars was for the wait. Maybe because each pizza is made up fresh we waited 25 minutes before the pizza was served. Our server was attentive and kept telling us that the pizza was almost ready. He refilled our drinks while we waited. read more

California Pizza Kitchen - Mushroom (extra) and sausage pizza. - Pizza Near Me - Richmond, Virginia

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Came here with a large party of 8 for lunch on a weekend and it was packed! Luckily we were able to walk-in and get seated within 15 min. To start, we got the spicy buffalo cauliflower which was a hit - I was not expecting to like them because cauliflower versions of dishes (i.e. buffalo chicken) are difficult to get right. But it was super flavorful and crispy on the outside. The dynamite shrimp and spinach & artichoke dip were also delicious. Pro tip - if you newly register for CPK rewards, you can get a free starter from a select list of options. We shared multiple pizzas: - Original BBQ chicken pizza: slightly sweet from the BBQ sauce base, though felt slightly dry on some parts of the pizza. - The Works: an everything pizza with italian sausage, pepperoni, mushrooms, peppers and olives. Great for those looking for a topping forward pizza. - Sicilian pizza: italian sausage, ham and pepperoni plus a spicy marinara sauce which gave the perfect kick. Was probably my favorite of the pizzas we tried, though errs on the side of salty given the proteins. - Neapolitan burrata pizza: cherry tomatoes, fresh basil and burrata! The burrata was super creamy and definitely sauce-forward with the roasted cherry tomatoes + pizza sauce. - Hawaiian pizza: had very large slices of pineapple which I almost wish were in smaller chunks. But otherwise good! At baseline, they all come with a hand-tossed crust which I found to be just okay. For a chain, overall a solid option for pizza though prices do feel like on the higher side for what you get. Very convenient location though if shopping at the mall. Service was friendly and quick! read more

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The have a delicious lettuce wrap if your looking for a healthier option. I go a to go order and was a bit nervous cause lettuce wraps can be messy. The flavors were amazing and the service was quick for a to go order during lunch time. read more

California Pizza Kitchen - Shrimp lettuce wrap - Pizza Near Me - Richmond, Virginia

We were just having a girls day out shopping and decided to stop in for lunch. They were VERY busy but to our surprise, no wait. We were very happy about that! Our waitress, i think her name was Laura or Lauren, she was actually top notch! She was friendly and super knowledgeable! 10/10 for her!! That's why it got 3 stars instead of 2... if it was based on customer service alone, she would have gotten 5 stars.... The food was mediocre at best. You hear the name CPK and you just (well me) think to yourself, wow, this has to be delicious and it was actually very bland. VERY BLAND... like to the point that I don't know if I feel like I would ever have to come back. We did get pizzas to go, which was a very good deal. I think it was something like if you get an entrée, you can get a pizza to go for $9... which is a deal you can't beat. And that was a decent pizza. These things have the potential to be great.... But ehhh... idk.... All of us together felt the same way about our food. read more

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I have been here a few times with my friends and we all love the food here! I reallly enjoy pasta so I probably have tried all of the pastas on the menu at this point and they're all delicious. Prices are actually very reasonable considering their location in Shortpump, which is why we keep going back lol! The ambiance is very open, and I appreciate the outside seating. All of the servers are so fun to talk to you and they're always offering me something new to try lol! I feel bad that I've never actually ordered a pizza (hence the name) but I get so distracted by other items on the menu! read more

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I ordered here once for lunch at work. I waited my WHOLE length for lunch just for someone to notice me waiting on my pickup. By the time I got a chance to eat the pizza, it was all soggy and cold. What a bummer read more

I attempted to place a nice order for Sunday (Fathers Day). I attempted to retrieve an order that placed via the "Curbside". Apparently this Resturant does not have a curbside or they just have curbside when you can find a parking spot? I am so confused! You either do or you don't! I will say the employees were very nice over the phone but I never retrieved my order because I was not dressed to come inside as once again, the website and the Resturant (when you contact via phone) claims the Resturant has curbside. The first person to pick up the phone did inform me I have to come in though; so again, I know this sounds confusing but I, the customer am confused as well. But because of that, so not think I will be frequenting the location nor will I bring my family or recommend for my office outing event! read more

So I am a member of their rewards program and they sent a coupon for a free entree with a $20 minimum purchase, a pretty tempting deal so I took it. Ordered online easy peasy and the pick up was great with good customer service! I wish I could say the same about the food though, such a bummer! The BBQ Chicken Pizza that they are known for was small, tough crust where the toppings and sauce was sparse at best (2.4/5)! The Jambalaya pasta was full of meat, pasta was slightly overcooked but still good but the shrimp would have been better if they had removed the tails. The pasta dish was seasoned but missed the mark on flavors to be considered a jambalaya inspired dish (3.2/5). We paid around $22 before tip so we just made the best of a good deal but idk if we would try them again (the last time we went my daughter was 9 yrs old and she will be 23 in a few short weeks, definitely not as good as it once was). #pizza #jambalayapasta #cpk read more

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Stopped by for a weeknight dinner and it was pretty quiet. It was actually nice because I prefer quieter spots so it makes it easier to have conversations. Original BBQ Chicken Pizza - had to order this because it's a classic. It was as good as I remembered it to be. The crust was crispy and the bbq chicken was tender. Pacific Thyme - I wanted something refreshing but this was just extremely artificial tasting. It was supposed to be a combination of passion fruit, mango, ginger, guava, and sparking water. It didn't taste like any of the flavors. It tasted like a sweet artificial syrup. read more

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We always come here and really enjoy the food and service. This review is just to warn customers not to order the steak salad. We paid $24 for it, but the steak was so tough that we couldn't eat it. We mentioned it to the waitress, but still ended up paying for the dish. This is the plate as she took it back. read more

California Pizza Kitchen - NEW - CATERING STEAKHOUSE SALAD - Pizza Near Me - Richmond, Virginia

My wife and I drove down to the botanical gardens for the annual Festival of Lights and decided to stop at Short Pump for some pre-game shopping. While there we had our first visit to CPK and really enjoyed the experience. We arrived at about 2:30 and they were really busy but we had no problems. No wait for a nice booth. The menu has many many options, but we got the 5 cheese and tomato pizza, large Caesar salad and two sparkling mango sangrias. They brought out some bread and dipping oil before the main course. Everything was prepared fast and hot. The service was friendly. I would definitely visit again next time I'm in town. read more

California Pizza Kitchen is one restaurant I always forget about at the mall but every time I go the food is delicious! It's a very busy restaurant and I went by myself. They seated me right away even with it being busy. They have a bar area but I wanted a booth if possible and they put me right around the corner of the door in a booth that's meant for 2 people. It was perfect. A group of moms with lots of kids walked in before me and I was thankfully not placed there. My waitress was Abigail and she was amazing! Even with it busy and it just being me. She kept coming over and checking on me and refilling my water! Great service! read more

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Great waitress (Lauren, thanks for making us feel so welcome on such a busy Sunday!) and great food served quickly. It was loud but not overly so, with a casual ambiance. Good sweet tea! read more

California Pizza Kitchen - The Original BBQ Chicken Pizza - Pizza Near Me - Richmond, Virginia

1/11/25 - Short Pump, Va. We've been in a few times over this past week due to water issues in the Richmond area. Restaurant team has done an amazing job considering water limitations. Tortilla soup is always great and pizzas served fresh and delish! Wanted to shout out since the restaurant business has faced more than their fair share of problems over the last few years. We appreciate the positive attitudes and great food. read more

Fresh food, great service. We've been multiple times and they are great. The ambience is typical CPK, after all, this is a chain, but as chains go, this represents well. read more

This is the second time we have visited California Pizza Kitchen at Short Pump. Both times Abigail was our server and everything was absolutely perfect! The atmosphere, food, and service could not have been better! You need to check it out! read more

California Pizza was just as I remembered it. I was greeted and seated promptly. The server came almost immediately. She was pleasant. I ordered a pepperoni pizza. The hot pizza came quickly. The server checked back. I ate half of the pizza and took the other half home where I put green peppers and mushrooms on it. They absorbed some of the salt from the pepperoni. I'd go back again. The restaurant was clean. read more

I am a lover of sandwiches. I am a lover of Salads. I ordered just that. As you can see from the picture, I barely touched it. This place clearly has NO IDEA, how to prepare a sandwich. The bread was HARD AF! It was as if they left it out for days because it was stone hard. I tried so hard to take a bite and I had to break (I can't even say that because you couldn't even do that, it was so hard and old) off a piece. The turkey was more of a processed meat. It was like a Vienna sausage texture - it was terrible, I wanted to cry I was so hungry and couldn't even eat my sandwich. The salad, etc! It was 90% Chips. Where the fuck was the salad I ordered!?! Why did they even bring me a fork because this salad was not something you can eat with a fork. This was some bar food salad that you finger fuck because you couldn't use silverware for this pile of chip thins. My mother in law was disgusted that this was a place she suggested for us to eat at. Yasmine saw my plate of barely touched food (if you can even call it barely touched) and was prompted to ask how the food was. She gave me a dirty lol and walked off as I said, "My plate is not edible." She literally turned her head around and looked at me in his gust and turned back around and kept walking. Like wtf!? Do you mfers not care about the customer experience? Do you prepare food with angst and anger? You have shitty staff and your food is not for human consumption. We were so shocked that Yasmine gave us shitty service, gave me dirty looks and DID NOTHING ABOUT MY PLATE OF ROCK HARD FOOD AND BOWL of CHIPS! I walked out hangry and with a pounding hunger headache! NEVER AGAIN! read more

California Pizza Kitchen - Pizza Near Me - Richmond, Virginia

This location makes me want to never return to a California Pizza Kitchen. As someone who has been coming to CPK for years all across the states this location specifically has put a bad taste in my mouth for the chain as a whole. The restaurant was absolutely filthy, tables not cleared and flies swarming. Bathrooms additionally were not kept clean. Service was slow. Food was mediocre at best. We ordered the avocado rolls, wontons, and a California club pizza. The club came out without avocado and the dough was so tough we were hardly able to eat it. The server only charged us for a BLT pizza as a courtesy which I found interesting since that is in fact what they gave us. For $60 I will be choosing a different restaurant and I suggest you do as well. read more

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I got a half size roasted veggie salad with dressing on the side. My bf got a lunch portion of the mushroom pepperoni pizza + tortilla soup. The food was just average- definitely not the best cpk I've been to. The service was ok as well- very very slow. Maybe it was because we went around lunch on a sunday, so it was a bit busier. However, the reason for the 3 stars is due to the lacking food and portions as well as the slow service. read more

California Pizza Kitchen - lunch pizza and soup - Pizza Near Me - Richmond, Virginia

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good vibes, good service, and very reliably good food every time. my favorite food in the world is their buffalo cauliflower wings! no complaints read more

California Pizza Kitchen - Pizza Near Me - Richmond, Virginia

Mediocre food and service. Service. I had to ask my server for lemons 4 times. Each time she would come back asking if we were ready to order and I would send her away for my lemons. She kept saying she forgot. I kept having to ask for more water after our glasses would not be refilled. Our waitress had a flat tone and demeanor the entire time, despite attempts to engage her. Food. The food was okay, nothing special. My half Caesar salad was a good size and had shaved Parmesan (my preference!) instead of shredded. We also had a kid's pepperoni pizza. The kids and adults were almost the same size. Our toppings appeared kind of just thrown on an already made pizza. The flavored lemonade had a lot of syrup. Environment. This place had an old sour smell, especially towards the kitchen and bathroom. I'm very sensitive to smells and gagged. The bathroom WAS NOT clean at all. We tried it and I don't have a desire to return. read more

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Visited this place today for lunch . I always pass by it and today I had a chance to visit . The place was not busy today ! The host was nice and sat us right away . It was cool to see to watch the pizza cook in the pit!!! We started off with some warm bread and olive ooo with herbs , it had a wired taste and had nothing on Carabas, Today my husband order Chicken Tequila Fettuccine, the sauce was watery and not much flavor at all , it thought it was okay but it was a thumbs down for me . I ordered Jambalaya Linguini Fini with the shrimp of course due to allergies . Honestly was a thumbs down for me as well . The noodles was super over cooked and mushy and no sauce . I just basically ate the meat off the top but the chicken was seasoned . Last but not least I ordered the five cheese pizza with spicy pepperoni, no tomato but add tomato sauce, fresh basil Parmesan and oregano. My pizza looked delicious only except it came with onions I did not order . The pizza itself was good the crust was nice and buttery and the it was cheesy but not mind blowing , I also ordered a 'mock tail Sparkling Berry-Lemon , it was pretty but another thumbs down , it literally tasted like nothing . I gave me seltzer water , I didn't taste the lemon , blueberry or thyme . read more

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We shared our favorites: KUNG PAO SPAGHETTI with shrimp and a THAI CRUNCH salad. Our sons both had the pizza and salad pick two specials. The food and services were excellent. The restaurant was very quiet, read more

Came here for dinner after doing a bit of shopping. We waited about 15 minutes after being seated before anyone even acknowledge us. Eventually one of the waiters went to get someone to take our order. The staff were very nice. I ordered a Moscow mule and let me tell you, It was packed with ice and there was barely any liquid in it so that was a bit disappointing. If I knew then what I knew now, I would have asked for light ice. I also ordered the spicy chipotle chicken pizza and it came out with this delicious sauce. It was phenomenal. read more

California Pizza Kitchen - Moscow Mule - Pizza Near Me - Richmond, Virginia

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Food and drinks are good but a little overpriced. Family friendly atmosphere though and the staff was polite. read more

California Pizza Kitchen - Sangria! - Pizza Near Me - Richmond, Virginia

I visited CPK for the first time in probably 10 years. What got me in the door was when I saw they now offer cauliflower crust pizza, I am Keto. It was mid-week in the early afternoon, so the restaurant was nearly empty. We were treated and seated immediately, and the server was right behind. Our food came out promptly and was exactly as ordered, also very delicious. read more

I'm super disappointed in my last visit to CPK. I'm a CPK fan and it's a perfect place to grab lunch or dinner with kids at Short Pump. They have a bangin' lunch menu and sometimes they even have a deal going on where you can grab a take and bake pizza for $5! So why 3 stars? The last time I went, it took almost an hour before we got our food. Our server kept forgetting about us and I'd have to stop other servers to get their attention. In total, the visit was over 2 hours which, with kids, was not pleasant. I had plans to make it fun and order desert, but unfortunately they became restless so we ate and tried to leave as quickly as possible. I understand many businesses are going through staffing issues and covid is most definitely not over. I extended grace as always, and will be trying it one more time in hopes that there will be marked improvement. read more

I would give this a 1 start because they took like 20 minutes just to bring us some ranch. RANCH. Like it does not take that long. The waitress looked like he was high. read more

After a long day of Black Friday shopping we were seated immediately outside as it was such a pleasant evening. Our server was out immediately friendly and quick. Food was amazing and we can't wait to go back!! read more

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A nice place for a causal meal. The dinning area was close to full.. a good atmosphere & versatile menu.. read more

California Pizza Kitchen - Jambalaya pasta - Pizza Near Me - Richmond, Virginia

Haven't been to CPK in ages but one of my favorites from there has always been the Tostada Pizza. I ordered the toastada Pizza which was as good as expected. The service was pretty good during the lunch time on Thursday afternoon. read more

California Pizza Kitchen - Tostada - Pizza Near Me - Richmond, Virginia

5 Star Review! Great greeter, great waiter, awesome pizza and salad. And yes it might cost a bit more, but it's the all about the service, ambience and taste! FANTASTIC! read more

Yeah no. Only thing good here is the dynamite shrimp. Honestly in this day and age, I can't believe they have the worst vegetarian non meat options. Their servers don't really care and our server brought out the wrong food. Totally annoyed at wasting money here on my day out for food. It should not be a whole restaurant, it's just a pizza place at best. That also, there are better pizza options out there for sure. Would be willing to have a different restaurant here. read more

Not the best food...the spinach artichoke dip tasted like warm mush and didn't have much flavor to it. The pizza was aright but also lacked in flavor and memorability. Service was slow and our silverware was dirty so we hand to send back for new utensils... read more

California Pizza Kitchen - Spinach Artichoke Dip - Pizza Near Me - Richmond, Virginia

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Well so far we were sat and the waitress showed up about 15 mins after we were sat and our drink order took another 10 mins, but once the drinks and food came out amazing! Apps are amazing had the lettuce wraps and the egg Rolls! Food and ending service turned my review around! I would recommend going here for a lunch with friends! read more

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Very slow service! I think they forgot about me for now. Been waiting for 45 mins to get a service. No one ever came back and ask for my order. I'm seated next to the bar and some people who just walked in got their food. I'm walking out and will take this as profiling!!!! Horrible experienced. I'll let my family know here in Richmond to avoid this CPK - no one should experience this dining treatment! Get with the program. read more

We had a party of 14 the other night and the manager only assigned one waitress to handle this group. She didn't take any drink orders and when she took the food orders she missed six of us. When the manager was made aware of the situation, it took the waitress an additional 10+ min to come take orders from us and our food arrived at least 20 min after the others got their food. Food was great, service lacked. Poorly managed! read more

My wife and I recently visited for the first time in years. I am meh to say it is just as I remember it. The menu is very good for those who want something unusual on a pizza or pasta. I cannot fault the effort to have something for everyone. The pizzas are fine. The salads are fine. The drinks are fine. The service is.... fine. But there is nothing at all notable or memorable. This is a good mall restaurant for those tired of shopping and wanting upscale pizza at very upscale prices. But it is neither a destination meal nor something I'd suggest to a friend looking for recommendations. read more