Gina and Arturo did an excellent tile job for us. We had just purchased a home and needed the 2 bedrooms tiled before we could move our stuff into those rooms. Gina gave us an excellent quote and we discussed possible options of tile and grout. She kept us informed as to when Arturo would be there with his helper working. Gina was really great! She kept us informed the entire way! Now Arturo....He went WAY above and beyond. He asked what time he could come in the mornings. We told him the earlier the better. So, he said he would come at 7 am. He was there at 7 am and worked until 7 one night and 8 the other night to get the job done. He could see we were camping in the living room until the bedroom was finished. So, he went above and beyond! We had no concerns about leaving him and his workers alone in our home. They were very considerate about putting paper mats down and they were very good workers. Didn't dilly dally at all! They did an amazing job! The tile matched perfectly! We highly recommend Gina and Arturo! You will love their work, work ethic and prices. read more

Kelly Mann, Brenda Groteguth, and Keven Riley all took great care of us. From the beautiful hardwood flooring to stunning countertops and bath tile, the project exceeded our expectations. The finished product made our house a welcoming home. Thanks for the time, support, and attention to detail during the entire build. read more

What a great experience! i own a quite a few rental properties and through the years i've had to revamp and remodel. by far this was one of my best experiences. from the time i met Neva i knew this would be different. she is professional and no no no nonsense yet took the time to listen and address my needs. it was a simple job yet it was done simply perfect. i don't give reviews usually but had to make an exception this time. read more

California Renovation - Flooring Near Me - Roseville, California

California Renovation's selection of quality vinyl (hardwood) flooring to install is great.

These guys just finished our flooring and stairs. We had expected them to simply show up and start laying flooring. That didn't happen.... Instead, they spent several hours grinding, sanding, and leveling the floors, before they ever laid a single piece of flooring. We didn't fully appreciate their efforts until we saw the finished product. Their professionalism and attention to detail makes all of the difference in the world! I can't recommend them highly enough to honor their tremendous efforts and craftsmanship. Call and ask for Kevin, he'll take it from there. Trust him, and when they're done, post here to thank me for the recommendation! You won't be sorry! Thank you Kevin, and please express our appreciation to your hardworking, craftsmen! It's a rarity to find this level of service and quality these days! read more

We have been work with Jon for years as our flooring contractor for Mazza Homes. Jon and his crews do great work.

Another spectacular experience! Here is my beautiful new quartz countertop, installed by Ivan who was great. Very professional and thorough. From shopping for materials, scheduling appointments for measurements and install, I was given the star treatment every step of the way. Rob is fantastic and kept me informed throughout. I got a great price and quality install. California Renovation will take care of you! read more

California Renovation - Flooring Near Me - Roseville, California

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We have had major work done in our home TWICE within a year by installers from Carpet One. When we first moved into our home, RCO helped us select our new carpet, bathroom tiles, and backsplash in our kitchen. Dwight was patient and very helpful during the selection process, and the materials we selected were exactly as shown. We couldn't wait to move in and enjoy the new finishes! More recently, our kitchen flooded and we had to remove and replace over 1,000feet of hardwood, as well as get the damage to the walls and island fixed. Once again, Dwight was responsive and helped coordinate floor demolition, replacement and what eventually turned into a kitchen remodel project. We used RCO not just for flooring but for our new kitchen countertop as well! And it is all BEAUTIFUL!! Sure, there were a few scheduling hiccups during the process. But this is construction and this is real life, not an episode of Fixer Upper. Shit happens, things get delayed, and timelines stretch. Installers get sick, material shipping can be snaffu'd. We went through it all. But ULTIMATELY we were educated about all those things, accepted them, and we LOVE the final result. We highly recommend Dwight and Roseville Carpet One to everyone. read more

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Had a fantastic experience with Gina and Troy! Our dog destroyed the carpet a week before my parent's​ 50th wedding anniversary party being held at our home so we were under the gun on time. We had to replace one room so it needed to match the rest of the house. Came in on a Saturday and Gina looked at the original piece I brought in and she matched it immediately​ with a brand in stock at the warehouse​ in a whole other building! Since​ we didn't​ have time to order she did not have a sample at the floor room....so obviously she knows her products :-) She then came (the same day) and measured and had her installer there on Wednesday. Great install! Very happy with the quality, price and schedule! GO SEE THEM! read more

Jon Simas was totally accommodating in providing a timely carpet estimate for our family condo that we were putting on the market. Timing is everything and he followed through quickly with providing samples and replying to every inquiry. So refreshing to find this level of service!! read more

Excellent service and great installation on a recent carpet purchase from Carpet One at their Roseville store. One of the largest displays of carpet and hardwood flooring I have seen in the area, with extremely competitive pricing on name brand products. Gina in sales came out to measure the house the next day after I asked for a quote and assisted in getting the color choices down to a couple of colors that complemented the decor and interior paint on my home. I had the entire house measured a year ago as I was making decisions on what areas needed wood and where carpet would be appropriate. Gina's measurements came within two square feet of the earlier measurements. Her knowledge and assistance, as well as her extremely accurate flooring measurements, were greatly appreciated. She has a very pleasant and helpful personality. The installer Louie, and his assistant, were right on time the day of installation. Louie was easy to work with, very methodical in his installation methods, and great on the little details. He did an exceptionally nice job on the staircase and landing, and did a great job on cleanup when he was finished with the project. The custom ordered Mohawk carpet arrived at Carpet One at the time Gina advised it would, and the installation and sale were handled flawlessly. I'm more than satisfied, and the price was extremely competitive. When the job was complete only a very small piece of carpet was left on the roll, no waste or paying for carpet that was not used on the project. Just a great experience, and I would not hesitate to recommend Gina, Louie, and Carpet One. Each step of the way everyone was on time, displayed excellent customer service, and delivered as promised. If you are getting bids for an upcoming flooring project, I don't think you would be disappointed to add Carpet One to your list of potential stores to do the job. read more

I am a property manager and have been using this team for years. They do a great job and I highly recommend. read more

We had a great experience picking our new flooring for our downstairs with Gina. She was professional and extremely helpful because of her knowledge of the products. She assisted us in finding an wonderful installer Tommy. Both were great and helped us from beginning to end with our project. Would highly recommend using Tommy for installs and Gina@Carpet1. Thanks you guys~Weour new Floors read more

I was looking to replace the carpet and flooring at my house in Chico, CA. I contacted Carpet One since I had purchased carpet from them years ago. Clayton answered the phone and I told him I was a previous customer. He listened to what I was looking for and also explained the other side of their business, which was kitchen and bath remodeling. Well I actually was looking to remodel my 50 year old kitchen as well and living out of town, needed a one-stop shop. He told me he would have their project manager, Brenda Groteguth, call me. The next day, I received a call from Brenda. What a delight to talk to. She was knowledgeable, friendly and had the experience I was looking for. When we met up at my house, she made suggestions, and guided me to what turned out to be a fabulous looking kitchen/flooring remodel. From picking out materials, cabinets, flooring and accessories, it was seamless and without a hitch. She handled every aspect of managing the project, always keeping me informed as we went along. It was a pleasure to work with Brenda and California Renovations. I highly recommend them. read more

"Gina" great sales experience and knowledge guide us through the whole process. She helped us decide on the product and did our home estimate and measurements. We are completely satisfied with her service. She's such a nice lady and detailed oriented. She also recommended "Tommy" to do our floor. "Tommy" awesome job on the engineer wood floor. It is definitely his specialty. Our floor looks awesome and the installation was really fast. We are very impressed with the quality of work he provides. read more

For more than just great customer service and a beautiful smile,Neva has always done more than just a great job .Thanks again Neva,your the best. read more

Regarding the response to my review: as you can see from the pictures, I cited damaged that was not caused by "defication" from pets. We have a Sr dog who does occasionally loose control of her bowels, however, that should not cause the level of damage we have experienced. I believe the pictures I posted stand on their own. We had an extremely poor experience with Carpet One and I stand by my original review. Run! Don't walk, to another flooring store. read more

They hire the worst installers. Totally ruined my wood floor. Lint and hair under the floor sealant. The floor has loose boards they refuse to fix anything. Tony the guy who represents them wouldn't take his sneakers off when he walked on my flooring. His sneakers squeaked so much it covered the sound of the loose boards creaking. They gouged my stair stringers and landing with their sander and refused to fix it. They simply suck and refuse to admit they suck. I would never use these clowns again. My floor is uneven now and it sucks to walk on. read more

This review is for the installers only! They were great guys, had a good attitude, they prompt and very nice. They did have to come back to tack down some much needed nails but again when they came back they were apologetic about the nails but very pleasant. I would of given them a 5 star but they didn't make the closet doors right and hubby had to do it himself. I would still recommend these installers to do the work because they had such great friendly attitudes. read more

First off, they have a great selection of flooring which was overwhelming at first, but Gina helped us to sort through and find the perfect fit. We love, love the new laminate we had installed. Gina was very helpful with everything from picking the color and type of flooring to fit our needs, to measuring and installation. Getting a quote was super easy. Gina always responded back to us in a very timely manner, was very flexible with dates of installation, due to our busy lives we had a hard time tying down a date. Tommy and his crew had the installation done in one day and did an amazing job! I also did my research before hand and found that carpet one beat the price of other competitors. Would definitely use again! Thanks Gina and Tommy! read more

Overseeing contractor would not come to worksite to resolve issues. If you like going to court after making full payment and having an attempt to collect again (he lost) and the owner/contractor says to the judge in the hearing: "I do not have time to oversee my workers because I have four stores to manage." Do business with them. read more

Gina helped us out. She was informative and helped us narrow our selection. When we decided, the guys who installed were friendly, helpful and very good at what they do. GREAT JOB CARPET ONE!! read more

*in response to their reply* Earl, your response indicates how you do business. You never addressed the very valid issue that Dwight represented himself as a salesman of your company, rather than a contractor as you told me on the phone. Your only remedy, as you told me during our conversation, was that you were going to tell Dwight "to be more careful" which is when I absolutely interrupted you, and became angry. That is not a solution for me and my issue. You still have not made this right, and I am left with floors that move, and poor craftsmanship with details so overly flawed and obvious, they have been noticed by visitors in our home, as well as the (competent) flooring installers that came to fix the bathroom. The bottom line, is that you have a snake of an employee, who billed us OVER $11k under the guise that we were hiring Carpet One, and we are not satisfied. You should be ashamed of yourself being a business owner and being totally okay with this happening to a customer. You spoke to me in a condescending manner, and didn't solve the problem, and you have not once tried to reach out to me to fix the issue, because you don't think you should, when every single contractor and flooring company I have discussed this with, has said that is the least you should be doing for us. You seem pretty out of touch with today's world and good business practice. I STAND BY MY REVIEW AND ENCOURAGE ALL PROSPECTIVE CUSTOMERS TO RESEARCH THIS COMPANY. read more

They saved us a huge headache. We've been remodeling our house for the last year. One of the first things we did last year was carpet in the spare rooms. We saved our master for last. Well, if it weren't for Andy giving us a call last month to see how things were going, we would have missed out on the carpet we used because it was discontinued! From there we worked with Gina who was very available and kept us in the loop. They had to get the carpet shipped in from up north. Once it was in office, the install was a breeze. They were very professional, on time and it looks great! Now we just need to finish the details of paint, baseboards, etc and we're almost done! Thanks RCO! read more

Slow to respond to needs. $2,000 higher than competitor. Arrogant attitude and nasty accusations when I informed them they lost the business. I've crossed them off the list for future consideration. read more

Gina from carpet one was excellent from the first time we met her. We wanted to match the new carpet with our existing carpeting upstairs. She pointed us in the right direction almost immediately and came to our house to measure that same evening. Within a day she had our estimate and follow up with us on every step of the process. We had carpet and hardwood floors installed. The installation was on time, professionally done, and looks great! read more

Gina our sales rep was great. We had the Laminate floors installed and they were beautiful. Then we discover the floors bubbling in the joints in several locations. We call and have two of their people come out and they tell us it's from water damage. They even insuated our pet urinated on the floors!! No one ever told us that water, which we never poured on the floor, would cause bubbling of the laminate. They told us now to never put water on the floor, which we never did, and use some cleaner called Bonoa, We were never told to use a particular cleaner, we may have dropped water on the floor in small spots from wet dishes, but no one explained that no wetness of any kind can be left on the floor. We did not ever wet mop these floors. Now we have bubbling all over the place, and they say its out fault. We will not do business with them again as they made no effort to help us and never told us of any issues with any type of water or drinks spilled would cause the floor to bubble, we would have never put these floors in if they had told us of this problem. We do not have kids in the house either so they can blame eveyone else but themselves. read more

I wanted to write this review to warn others of a problem with their installers. Everything else, the product, the sales people, and service overall was excellent! Two guys came to install the flooring in my office. After removing the carpet, there was a small hairline crack in the concrete slab which is normal. All concrete cracks! They stopped and demanded I give them $125 to cover the crack or they could not finish. The store was closed, early morning, so I had not choice but to write them a check. They held me up! So beware that their installers are not honest. Make sure you get in writing any repairs to the floor and don't let the installer hold you up. Thinking back, I should have showed them to the door! read more

Great company. Very helpful and respecting of your wishes. Flexible and easy to work with. Competitive pricing and great selection. Sales rep Edward Watson is genuinely concerned about your satisfaction and is well versed in all aspects of flooring. Installer James is absolutely the best - thorough, meticulous, courteous and easy to work with. Wouldn't hesitate to use them again. read more

If your sales person recommends using bona floor polish on your flooring DON'T. It is an awful product! The polish remover is only available online and you have to use a specific cloth. Very labor intensive. Read the reviews on the bona site for the polish remover. Very unhappy with that recommendation for my floors. read more

We had the runner installed to our staircase. Salesman Rick and installer Alan did a great job ! They were very professional and prompt. We are pleased with the service. read more

I would give them 10 stars if I could!!! What a great experience and even better job. Ed was exceptional and handled everything start to finish in a professional & responsive manner. The installation was impressive and our floors are impeccable! We had some odd leveling situations and was able to work through issues and the floors turned out beautiful. I can't express how beautiful this job turned out. I highly recommend Carpet One. read more

We had to have all of our flooring replaced, and I'm so glad we chose to work with Dwight Bowers at Roseville Carpet One. Dwight is extremely personable and easy to work with, and I appreciated his input and patience during the decision making process of choosing what floor we wanted. Dwight gave clear direction and timeline of what to expect and how long the install would take, which was extremely quick! Our flooring looks amazing and we've gotten quite a few compliments! I recommend Dwight at Roseville Carpet One for any flooring needs!! read more

We recently replaced our entire 2nd floor and staircase carpet through Carpet One in Roseville. Their sales staff are very knowledgable, helpful and excellent in their customer service approach. We worked with Rick Bertelli through the ordering, scheduling and installation process, as well as Jim Hess. We had a couple of delays in completing our installation due to the original carpet selection (bad dye lot/quality issues), but working directly with one of the owners (Earl Mann) and Rick and Jim was a big help. Not everything always goes according to plan, but they were incredibly gracious and helpful to get a suitable replacement carpet ordered and our job to completion. It's a great to see a family business handed down to the next generation continue to thrive in our local community. read more

This was our second time purchasing floors from Roseville Carpet One and we were greatly pleased once again. We love working with Gina. She is very helpful and is a great communicator in every step of the process. The floor installer, Arturo, was on time and professional and he and his partner did a great job on the floors. This is definitely our "go to" place for great flooring! read more

AWFUL customer service! Had to come back to pick it up because our quote had sizing for the carpet to be cut and they were shocked that they even offered to cut it for us and weren't prepared as the quote said it would be. Once I picked it up, they cut one of the pieces 1 foot too short and because we needed the carpet for a show, didn't have time to make them correct it. After that, the carpet broke our vacuum because it was shedding so bad (not due to it being cut as we didn't vacuum the edges), and when we called to confront them about the entire experience, they told us "that happens sometimes". NEVER going back or referring anyone there. read more

Do Not do business with this place. I tried to get a simple in home est. and was given the run around by salesman Bob. When I called back to make a complaint and asked for a manager Bob put Jim on, who is not a manager but a fellow salesman. I call again and this time got Earl "the manager" this place is playing games. Buy elsewhere, why take a chance on this place... read more

We had new carpet, new wood vinyl planks, baseboards, a new bathroom vanity (including top and accessories) recently installed in our home by RCO. Everything about them is top notch. One of the best companies we've hired to do work at our house. From Kelly the owner, to Jeff the project mgr. to the demo/install guys! All very professional and did excellent work. Jeff was with us every step of the way and went beyond expectations. He always returned my phone calls or texts promptly. He answered all our questions and basically took excellent care of all our needs. Very pleased with how everything turned out and will definitely use them again in the future. read more

Never returning calls from unknown numbers I decided to call the one from Roseville. Andy Sterling answered the phone and announced "Carpet One" ahh yes Ive done business with them several years ago. I found Andy to be nonjudgemental, not pushy, calming, polite and all around a genuine person. I was not looking to doing any new floors now or even in the near future. After a brief conversation the call was coming to a end when Andy told me that Carpet One has taken on Granite for kitchen and bath redoes. AH! HA! now he was talking my language. Long story shop I am currently awaiting for some info on redoing my bathroom and the funny part is that my flooring store might just be my new mstr bath upgrade.because of Andy. I recommend Andy to help any one with their questions concerns or comments. The best part is they finance. In dealing with Andy I just know I can't go wrong with his assistance and helping me in this new process, he insist to be called when things don't go right, Thank You Andy read more

Most definitely recommend Roseville Carpet One! GINA was awesome in helping me pick out carpet and flooring, keeping in my budget. She measured everything right away and had installers lined up! I was dreading the process but Roseville Carpet One and Gina , made it easy peasy!! THANKS so much ! read more