One of the tow trucks dangerously inserted themselves into traffic going from on ramp into freeway…read morepulling forward squeezing past cars putting the tow truck in middle of the cars that were merging. License# 97360M2 nearly causing an accident. I can only imagine how " safe" they are with people's cars on them. It was blonde older man driving

Alan came and rescued us. He was great and competent. Yelp needs 85 characters, so he e we go:)…read moreThank you

We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

KB Towing came through right before Christmas when my son's car broke down. Johnnie showed up fast,…read morehandled the flatbed tow with care, and made a stressful situation easy. You can tell he takes pride in his work and treats people right. Solid tow service when it mattered most. I'd call KB Towing again without hesitation.

LESSON #1: Do not rely on Yelp for urgent services like towing…read more Yelp is great for finding dive bars, brunch spots, or barbers--but not for time-sensitive emergencies like a breakdown. When my car died in Walnut Creek, Yelp connected me to "reliable contractors" located 40+ miles away in Tracy and Stockton. KB Towing Services was one of the first to respond via the app. They quoted an outrageous price but promised to arrive in 70-80 minutes. Desperate, I agreed. But while waiting, I opened Google Maps and instantly found 4-5 towing companies within a 3-mile radius. I should've trusted Google over Yelp. While I sat roasting in the summer heat inside my dead car, a different tow truck happened to drive by and offered help for a much more reasonable rate. But I was already locked in with KB, even though I called to state it would have saved me $400 and 45 minutes of baking in the hot summer sun. LESSON #2: In an emergency, call 911 or 511. CHP-recommended tows are way cheaper. A CHP officer eventually stopped and told me their contracted tow companies could've gotten me back to Santa Cruz for $350. Meanwhile, I was still waiting. KB finally arrived 90 minutes later--despite being just 45 minutes away. When I asked about the delay, the driver casually said he stopped for lunch and gas in Tracy before heading my way. I don't begrudge anyone a lunch break, but pretending to be "on the way" while stalling--and preventing me from finding someone else--was shady and unprofessional. When I mentioned the CHP tow price, he claimed the officer was "lying" and complained that he makes most of his money towing classic cars for huge markups. Another red flag. And the cherry on top? When I looked into filing a BBB complaint, I discovered that KB Towing Services isn't even a licensed business. Just a guy with a couple of trucks, charging whatever he wants, with no accountability. Bottom line: This was a frustrating, expensive, and preventable experience. Save yourself the headache. Don't rely on Yelp for towing. And definitely steer clear of KB Towing.

Tuan and BD Towing: Angels in Disguise…read more I can't say enough about the incredible service I received from BD Towing, and especially their driver, Tuan. I found myself in a terrifying situation, stranded in the Caldecott Tunnel during rush hour with a dead car and a wife who was about to become a widow (just kidding, honey!). Car is fine but I ran out of gas *i am an idiot. After calling multiple towing places and 911 but no one showed up, the situation was getting dire. As if by magic, Tuan appeared like a knight in shining armor. Not only did he rescue us from a dire situation, but he went above and beyond by driving us to a gas station and charging us half the price of other quotes. Tuan is a true hero and a shining example of humanity at its best. BD Towing should be incredibly proud to have such a compassionate and skilled employee. Thank you, Tuan and BD Towing, for saving the day! BTW, Tuan just happened to drive by, CalTran and none of the other tow guys showed up LOL. Faith in humanity restored! (See attached photo of our rescue.)

Yaeger Jose Alfonso all professional and safe if you need anything from recovery which is what I…read moreneeded today of some equipment to that tow from a curb with cars tight on both ends they can help with that too also the office people so good they make me type eighty more words than I want thanks b&d

These guys did over $21k worth of damage to my Mclaren by the way they strapped it down - I have…read morethe photos of before it was on the bed, and then after. Ripped off my front fenders and bumper and then stopped all communication with me. Do not allow this company to touch your car!!! They are denying all damage. Total scum of a company.

This place has stolen from me and they need to pay me back. My brand new Toyota 4 runner that was…read morepaid in full and registered to me was taken to Concord tow. I had to pay them 8,000 to get my car out and then my car was taken again. When I tracked my car down I was told they auctioned and sold my vehicle. I then purchased a truck that I paid in full on and was registered to me. I was mugged and my car keys were taken. The vehicle was taken and had all my belongings in it as well as a 3,000 bike. I was told this car was auctioned and sold as well. I really don't want to have to go through a lawsuit . I was in a hospital and was unable to do anything until now. I just wish they would resolve this!

Had to tow my car (sedan) for 2.5 miles. Got a wait time of 30 minutes and I waited no longer!…read more Agent loaded my car safely and quick. I got to my car to the destination in less than 15 minutes. I am not sure about the rates for towing in my area but it wasn't anything crazy.(I payed $150)

This is by far the best towing company in the Bay Area. They know what they are doing. The care and…read moreattention they take while towing your vehicle is far superior to any other towing service I've ever used. Professional and kind drivers. It is never fun to have to have your car towed but these guys make it a lot easier.

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

My son accidentally locked my keys in the car while at the barbershop and I called Cars To Go…read moreTowing. Gino showed up in less than an hour and made the whole process quick and stress free. Super easy service and had me back on the road in no time. Definitely recommend. 10/10! Thank you so much , Gino. This is my second time using your service & you've been so pleasant & helpful both times.

I needed to tow my car after a collision. I used yelp to find quotes and Gino was the first to…read morerespond right away. He arrived on time, very friendly and courteous, good communication using the yelp app. Hopefully i wont need another tow in my future but if i do, Gino and "Cars to go Towing" is my go-to for towing. Thanks Gino.

These people disgustingly profit off of the hardships of others…read more A woman breaks down on the side of the highway, the police tow it to one of these places, and they find every reason to keep it there as long as they possibly can to accrue lot fees.

Absolutely terrible experience with Atco Towing. Complete lack of responsibility--just delay after…read moredelay with no updates provided. Tried reaching out multiple times, but they refused to respond. Unreliable and unprofessional. Avoid if you value your time!

After inadvertently locking my keys inside my car, I found myself in urgent need of assistance from…read morea reliable and reasonably priced service provider. Upon contacting Zone Auto Towing, not only did I get a response right away, I had also been given an incredibly reasonable priced quote (which is great for a broke college kid). True to their word, they arrived right on time with a very short ETA. Despite the stubborn refusal of my car to open, he kept trying. After realizing the tools he had on hand wouldn't be enough to open my car, he made a trip to a store nearby to get extra supplies. Despite the difficulties of my car, lasting over 45 minutes, the technician upheld the original quote without any increase. His customer service was amazing and would choose Zone Auto Towing again for cases like this!

Car stalled. I sent roadside request through car service. This company accepted the job, which is…read moretracked on the mobile app. However, they never showed up, nor answered the 5 times I tried calling. I must say, if you want to be in business, learn how to be in business. There is little worst than providing I time when you're planning to pick up a stranded driver, and not showing up, calling the driver or answering the phone. It could be a safety issue for some people. Zero customer service. Zero care for the customer. Zero reason to run a business.