This place is so so. It's conveniently close to our house and the 2 times we have gone (end of day) we were able to be seen right away. The building is nice and clean, which I like. My only complaint is the provider. I'm not sure if he is an NP or MD but regardless, both times we saw him for our toddler he just seemed irritated. He seems very detached and annoyed, like children bother him or something. Our toddler is very well behaved but obviously he's sick and not feeling well so of course he's going to scream and cry. The provider doesn't seem to enjoy his job at all. He also made a comment the first time that rubbed me the wrong way. Additionally, the staff had informed us that only 1 guardian could be present in the room with our child, "per provider preference." What's wrong with having both the mom and dad present if it can be helpful? That's just weird. Having said that, I appreciate that he sends in the prescription in a timely manner, so that's positive. read more

Horrible experience I called to see if they take my insurance and what time they close they said open till 9 and it's 5:30 walked in I was told they were closing because they felt they should since it's a holiday but I literally just called 10 minutes prior they said to come down. Girl up front was rude using hand gestures like she is talking to her enemy speaking very sarcastic. I understand it's a holiday just be up front and don't tell me to come down. I would not of came if it wasn't an urgency. read more

Front desk staff very unprofessional and inhumane, they don't care about any person in pain or suffering, they want you to do check in in their web upload all the insurance information and if you need anything they refuse to help you. read more

The wait time was less than an hour which was not bad, but they had a lot of medical assistants just lounging around behind the front desk socializing as you check in about other patients. The wait time as you get called back was over an hour. They have a ONE person per room policy unless the patient is a minor which I think makes no sense esp. when the person who is being seen clearly needs assistance for their care. I would highly recommend you take your loved ones else where they are unprofessional here. read more

California Urgent Care - Waiting room area with kid cartoons on. - Urgent Care Near Me - Modesto, California

I came here with my son and they did a phenomenal job. I am very please with all staff. Especially the provider Seth! He was very kind with him and made us feel comfortable. The wait was 10 minutes. We were in and out of our walk in appt within 30 minutes. read more

We brought my daughter here because we couldn't get into her PCP, registration was quick and easy we completed it before we got there and were called back into room within 5 minutes. the lady's up in the front desk were amazing and the MAs in the back were quick and really attentive. Seth the Provider was awesome. He answered all my questions and took his time to assess my daughter, I would come back here anytime. read more

Horrible! Wait times were ridiculous. Provider spent more time sitting at the desk than anything. Waited 2.5 hours and was still never seen.

The staff was rude and unprofessional including the provider (I can't even call him Dr because I doubt he was even an MD). My son stepped on a rusty nail and they said he didn't need a tetanus shot because he got the Tdap (tetanus and pertussis vaccine) 5 years ago and they said it's good for 10 years, and I'm aware of that. But I've worked for a real MD Doctor for over 10 years and she always gave a booster tetanus shot to nail puncture injuries regardless if they had the tetanus shot in less than 10 years! Protocol on the tetanus shot is to give it within 48 hrs of injury regardless of previous vaccination of tetanus. I also explained to them that my son had the pertussis cough a few months ago, so if the Tdap that he got 5 years ago was still good (according to them) then why did he get pertussis? The provider was upset and stormed out of the room because I insisted on the tetanus shot and the medical assistant that came to give him the shot told my son he didn't need it and he was getting double vaccinated, and she also asked my son if he thinks he knows more than the Dr!? I know she was referring to me, but she was a coward she couldn't look me in the eye, so instead she said it to my son! Never going back there again! I will always advocate for me and my family! Even the CDC recommends a booster after injury especially after 5 years of last vaccine! Do better! read more

i called and they said they take there last patient at 8:45 i take my mom to go be seen at 5:20 ish and they said they can't see my mom because they are closing early. it's ridiculous how on the phone they say one thing because in person they say another. read more

This place is really unprofessional. They refused to give me any paperwork. I asked for it multiple times along with a family member asking too. They said they don't give any paper work to their patients. Then I come back with my dad and ask for paper work and they say "if you fill out this form we can give it to you." So where was this form when I was here earlier??? I was also prescribed a medication yet given no paper work with the name or location it was at. Which is a reason I asked for paperwork! They told me that they can come to the front and go on google maps to tell me where the pharmacy it was sent was at? Uh okay girl. Weird. My family member who was with me during my visit called the facility and complained and asked why we got no paper work. Once me and my dad returned to the facility, the Nurse Practioner, Seth, said that my family member had called and said she was going to "take down the facility" and get them shut down. Which never happened because I was listening to the call. He then proceeded to say that when people do this type of thing it "harms our neighbors." NP Seth said that if things like this happen then other patients will no longer be allowed to bring any family back with them during a visit. Not to mention that the room I was in had dried up blood on the counter and dirty stains all over the floor. Mind you, Seth the NP, did not knock before coming into our room, which is a large thing you are trained to do in the medical field. The doors are not sound proof and you can hear the medical team talking outside, so we heard NP Seth loudly sigh before coming back into our room. As someone in the medical field, facilities like this give a bad name to everyone else's reputation in this field. -1 million stars. Do not come here. read more

Extremely Unprofessional and Unsanitary - Avoid This Facility I had a deeply troubling experience at this urgent care facility and feel compelled to warn others. The front office staff appeared to have very little knowledge of proper procedures and were unprofessional throughout our visit. They provided incorrect information regarding protocols and pharmacy coordination, and when we asked clarifying questions, their responses were dismissive and even mocking--one staff member sarcastically offered to "meet us at the door and pull up Google Maps" as if our request for help was absurd. They also failed to provide any paper work regarding our visit. The facility itself was unsanitary. There was visible dirt on the floors, blood on the counters, and what appeared to be vomit stains in the sink of one of the patient rooms. It was not at all what you would expect from a healthcare environment, especially one dealing with urgent medical needs. The nurse practitioner was alarmingly unprofessional. He didn't knock before entering the exam room, didn't make eye contact, and audibly sighed as if it was a burden to see a patient. He spoke to the patient--who is a 20-year-old adult--as if she were a child, even going so far as to prescribe liquid children's ibuprofen. He gave the impression that he didn't take her condition seriously, treating her symptoms as if they were being exaggerated or faked. His attitude was detached, irritated, and wholly inappropriate for someone in a caregiving role. No one took accountability, and their overall demeanor was cold and careless. This experience left us feeling dismissed, disrespected, and unsafe. I would strongly advise against visiting this urgent care unless you're prepared for a lack of professionalism, poor hygiene, and a complete disregard for patient care. read more

Obviously they have a very dishonest and uneducated staff, unfortunately this was a huge waste of time, even though there seemed to be virtually no wait, and now after wasting over an hour of my time, over something that could have easily been taken care of over the phone and though they said "they talked to the doctor", while I was on the phone when I called, which was bs because the doctor even said that they are 100% UNABLE to assist with my post surgery, and they NEVER could help, so here I am, a few days out of surgery. I get to now go and sit in the ER , AFTER wasting an hour plus of my time here. I will mention, the Doctor was very apologetic, but that doesn't refund the time or the LIES told by staff that they "could help if I come see the provider". Yes I'm sure this is more to assure they charge for the visit and everything, please don't be fooled. This is very much a business and I feel very taken advantage of today. Disappointed is an understatement. This is what makes you lose faith in humanity. And the girl who I spoke to was continuously rude and defended her lies and position with pride. Ugh. Gross. Her point was to get the appt, which she did. Congrats. Now you lost a customer... which it was quite clear this is exactly what this was. Hitting appt numbers. Gross. I recommend going somewhere else. For sure. Don't waste your time here. **Now mind you this was not my first urgent care. This was actually the third urgent care that I spoke to and the second one that I went into, at least the others were honest and they let me know not everyone can help, so I knew exactly what to ask for to assure that I would be able to be seen for what I needed at this urgent care, I asked all the right questions and unfortunately, they lied and said they spoke to the Doctor Who made it quite clear. Nobody asked him that because he knows it's not within this practice.** and of course, when I asked for my paperwork, they had no paperwork ready, said they couldn't mail the paperwork or send out the paperwork and then I could wait there for the doctor to be done with the next patient for him to close out my case, after already spending the time there, so I do agree with other reviewers that there was definitely something shady about this... read more

I love coming here. It's a little wait in the beginning. It's still new but things are coming around. The staff is very nice and the NP was nice and patient as well. They're laid back and get you what you need. If you feel you need something more, tell them and they will help you. I would like paperwork when leaving or at least have them offer as most ppl expect it. Most physicians are on call so you have to wait for them to get here at times. My favorite girl in the front desk is Emily. She treats you as she would any family member and Seth is patient and on it. Thanks again to all of you. Keep trying and remember ppl are picky and want care as fast as possible :)) read more

Very much recommended Dr Seth is excellent along with his team.. the wait is not that long and he is very understanding and caring when you try to explain him things read more

i came for the first time with two of my kids and ill say this place is nice , clean and the girls are all sweet. i like how the medical assistant listen to me and my little guys. the dr Seth was absolutely amazing, he listen and took his time with both my boys really friendly and definitely coming back again! read more

Everytime I've been there I had no issue with the staff or the doctor and the wait time is great never waiting for over an hour always got called to the back within 15 mins of being there!!! read more

My dad is currently leaking blood from his hand right now as we sit in the lobby after doing 10 minutes of paperwork. We've been sitting here watching my little pony for way too long. This place is as urgent as it couldn't get. read more