Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.

I'm concerned about them. I like the service particularly the automated system, but what happens…read moreif their automated system does not return all of your clothes. I had just 2 shirts and one pair of pants for cleaning. The system broke up my order into pants & 1 shirt together and the other shirt which was hand pressed by itself. When I went to retrieve my order for it said completed: I received my first part of pants and shirt but was missing the second shirt. The automated system went through the process of 'returning something' for my second shirt but the slot was empty. First, I called and reported my missing shirt, then I went to the store, and the office staff said it 'showed' delivered. I explained that the automated system went through the process, but nothing was delivered on my 2nd shirt. What bothers me is management is not calling me. That really bothers me. They can see me on their video for I gave them the timeframe plus they see it on my pickup time on the ticket. So now I'm concerned, what do you do when this automated system does NOT return all of your garments! AND, no one is there to aid you. That is a problem!!! Just one shirt but it is MY shirt!

Avoid. Poor quality. Holes were found in sweaters and suit jackets. This have happened before, but…read moreI thought I had accidentally done it. Subsequently I started checking my clothes before dropping them off. It was only then I realized the dry cleaning cleaner was the cause of the holes in my clothing. HP

I'm a little frustrated. I dropped off three pants and 2 shirts on Thursday. The attendant that…read morehelped me originally said "Tuesday by 5pm." I asked if there was anyway to pick it up before Tuesday due to a presentation on Monday, and she said "Let me look." After a few seconds she said "I can have it ready by Saturday after 5pm, but it'll cost you 20% more." I said, "That's fine. So Saturday after 5pm?" To which she replied "Yes, Saturday after 5pm, and you'll receive an email with the details." I thanked her and left. Much to my surprise and frustration when I showed up at 4pm today, Saturday, you all were closed. You're not even open till "after 5pm" on Saturdays. I am very frustrated with this whole situation, and doubt I'll use your services again. I will see you Monday at 0800.

I've been using New Albany Cleaners for over 10 years and have never been dissatisfied. I could not…read morerecommend a better Dry Cleaning Solution. Thanks Ryan and Brian :)

Bait and Switch!! They quoted me $35 for my cleaning my comforter but when I picked it up charged…read moreme $48. I will NEVER go to this place again.

I stopped in here for a couple shoes to be repaired. One pair of boots I wanted the bad-quality…read morespeed hooks replaced with eyelets and another pair of dress boots I wanted new top lifts (heel pads) as the old ones were almost to the heel stack. I was quoted a week for the repair. First, they indeed were repaired on time. If you allow, they will text you with updates. As much as I like and appreciate "old-school" repair shops, this is indeed a helpful service. Well done. Second, the repairs. The eyelets were added and color matched to the existing (which I was surprised with!). On the boots with the top lift replacement, they ended up adding a thicker one and I think removing a layer of the heel stack to compensate. All good. However, in sanding the lift down to match the heel stack, it looks like the sander caught the leather sole. I get it, it happens. But to think that was "good enough" and let it leave like that without trying to touch up the sole? It feels like poor attention to detail. Also, the edges of the top lift had stray fibers all over. Maybe my expectations are too high for shoe repair and this is to be expected. All that said, the pricing for the repairs was very reasonable so I can't complain. However, I would gladly pay more for a better result. Maybe their typical client is more value-oriented? There is also a nice selection of shoe care products and polishes from Sapphir (widely held as the top shelf brand) so I had expected top tier results. Overall, a bit of a disappointment but mostly good work.

Tina was at my elbow helping me with how to work the machines before I even realized that I had…read morethat confused look on my face! I had such a positive experience at Sunshine Laundromat! It may not have the newest machines, but most of them work and the manager on duty will get you set up if you even think you're about to have a problem! Thank you for your help, Tina!

my washer broke over the holidays and I haven't been to a laundromat for 30 years. Tina helped me…read morefrom the minute. I walked in the door.. There was also a repair man there that answered some of my questions. It was clean., up-to-date appliances, and well run. I would recommend it to anyone.

I drive halfway across town to bring my dry cleaning here, because in 8 years they've never given…read moreme less than excellent service and experience.

They get it right! Customer service, quality, care! I learned of Rockwood Dry Cleaners a few years…read moreago. I was referred by a dear friend. They never disappoint! This particular visit, I needed some gowns cleaned for a summer program where I serve as co-founder. To put it simply, I was in distress! :-). It was a hot day, and I needed the gowns cleaned and steamed. Thank you for helping to make our participants' day special and for your compassion and generosity! Cleaning the gowns is always strenuous and time consuming for us. Again thank you ROCKWOOD DRY CLEANERS! We highly recommend!