I drove from Knoxville to purchase my Titan. They honored their word, and had the vehicle brought…read moreto the Morristown lot for my convenience and beat Knoxville prices by several thousand dollars. They had me out in about an hour. Awesome experience.

The best reliable place to purchase a pre-owned car! Honest Christian family who has been in…read morebusiness since 1986. I have bought many cars from this sweet family - I would not go anywhere else!

This is the worst place to buy vehicle we went into get a truck that we wanted and said we can come…read moreback with the deposit the next day and he refused to give us the truck said that there was a lien on the track and that he couldn't sell it and never offered us another vehicle I was so disappointed and so frustrated that that he reneged on his word and I would not trust him to sell sell a piece of candy to anyone he is a fraud and a joke I don't recommend anybody buying anything from him

While the sales and financing team are great and punctual to work with, the service team is always…read morebehind. 9:15am appointment today. Arrived at 9:05. It's now 9:56am and they just came out and said it would be 15 more minutes before they pulled my vehicle inside to service because of one lug nut issue on another vehicle. Great place to purchase a vehicle. I've bought 5 here in the last 12 years. Service scheduling needs coaching

So, I go to check my oil and found my oil cap laying above the radiator. Been going here for 3…read moreyears and service just keeps getting worse. I guess they don't need returning customers because this isn't the first time about a service issue. Not recommended.

P2P Automotive and P2P Transportation is a Rapid Lube Mobil-1 location that's Veteran owned and…read moreoperated, which offers veteran and senior citizens discount.

Several weeks have passed since my initial review. Since then I received a call from the owner…read moreJ.R.. Instead of speaking defensively J.R. listened to my concerns. When he did speak it was clear he had done his homework. His primary concern was to make it right. J.R. spoke a little about his business and how he wants to continue to build on a core of trust. I'm paraphrasing a little here, but that was the gist. He offered to reimburse my charges associated with the pump installation. It was at that point I became certain this business was operated by a sincere person. Instead of taking the reimbursement it seemed the thing to do was to give them another chance. My Nissan pickup had some trouble with its heating system. It seems my vehicles coincidentally both had problems with this system. Anyway, they fixed it quickly and without incident. J.R. would not accept payment for this work. I will continue to bring them my business whenever possible because they have earned it. Regardless of the impression I had after my first visits I have come to understand fairness is one of their core values. Sometimes it's the second impression that is most reliable.

They don't honor their online pricing. Even when their salesperson said that if it were them who…read morefound they would head straight to the dealership. Even when arriving at dealership their so called manager was not polite or nice about the situation.

They have hardly any new cars on the lot. Zero of the 2 models we were interested in.read more