I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Daniel came same day as a call and used high quality instrumentation to help us pinpoint locations…read moreof water damage and helped guide the demolition to make sure we opened walls up where needed, and where we could stop the demo. Highly knowledgeable about the trade, trustworthy, and an overall nice guy. A rarity in a trade with a lot of insurance-scamy type companies.

Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We had this company come to do smoke remediation after the Eaton fire. They were very kind and…read morethorough through the initial visit but things went a bit array after. They didn't provide a clear order of services and multiple people seemed to be coordinating the clean up but all insufficiently. We had to repeated call the office to get updates and know when people were coming into the house. The cleaning crew did a good job on the attic insulation and vent cleaning. But we had to call the powers washers back because they missed a few spots outside. They had the main interior cleaners come before all the other work was done so we had to ask them to reclean the house (we found a lot of dirt and footprints in the house). There was mismanagement of the workers by the company. Our main agent couldn't make it and the replacement they sent to pick up our check straight up lied and ghosted us. All in all, the job was complete and they were open to redoing work when it wasn't done. So we appreciated that.

I had extensive water damage at my home that was caused by the heavy rains. Simon K. at Restorerz…read morearrived for a thermal imaging inspection. The tools he used to inspect the damages was best-in-class. We inspected the damages together which I thought was great and very informing. After the inspection I was recommended to take care of the water damage as soon as possible to prevent any mold growth. Simon gave us his best and most honest recommendation; we moved forward. I was truly amazed by the customer service from start to finish.

What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

A while back we had a leaky pipe under our kitchen sink and it caused mold. We couldn't get rid of…read moreit regardless of how many times we cleaned it. We called Tip Top and they handled it all so well. Thank you very much to the Tip Top team! I will recommend you to all my friends and family. You handled every step very responsibly and professionally.

My house was flooded, and I called Tip Top after they were recommended by a friend. From the very…read morebeginning, Jonathan, the manager, walked me through the entire mitigation and repairs process. He took the time to explain everything and made a very stressful situation feel much more manageable. Tip Top carefully packed and stored all of my belongings during the repairs. Once the work was completed, they returned everything and placed my contents exactly where they belonged. The entire team was professional, organized, and easy to work with. I truly appreciate their hard work and excellent customer service. I would highly recommend Tip Top to anyone dealing with water damage or needing restoration services.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

We had restoration work done on our roof and were very pleased with the results. The team was…read moreprofessional, showed up on time, and completed the work as promised. The roof looks great and everything was cleaned up afterward. Overall, a smooth and stress-free experience. Would definitely recommend.

I had a toilet leaking into the crawl space making a big mess and Voge inc. sent out Michael. He…read moreexplained the process they would go through to decontaminate and dry out the area so the plumbers could come and fix the problem. Michael and the crew did a very good job, they were professional, clean, knowledgeable and easy to work with. would recommend Voge inc. for any remediation restoration work. Thank you guys Ron Semas

Update: Days after this posting, I received a series of phone calls while at work in a matter of…read moreminutes from this company. I had to turn off my phone as I was working. No voicemails or emails have been left and it's concerning and unprofessional. It's also bordering on harassment. See photos attached of 8 missed calls within minutes from them. Review: We had a terrible experience with this company. A few things we encountered that you should be watching out for: 1. They immediately recommended contact with homeowner's insurance (BEFORE a leak was identified or a plumber's report was created - NOTE: this was not a valid claim and needed to be rescinded causing our insurance to go up for no reason). 2. No scope of work or estimate were EVER provided (after numerous requests via email, phone and text - they continually said they would send the document and didn't). 3. Fans for remediation were left on the property and not plugged in or being used (We had to request pick up of unusued fans and have them correct overbilling on their invoicing). In summary, beware of their business practices and be an informed consumer. Ask for a written scope of work and estimate for anything over $500 per California code and part of their responsibility as a contractor. In California, seniors (aged 65+) have a special five-business-day right to cancel home improvement contracts, extended from the standard three days. Contractors must provide written notice of this right, limit down payments to 10% or $1,000. If you are not getting a scope of work and estimate within the standard time of three days or five days (if you are 65+), you have a right to cancel any contract. We ended up having to contact another company and long story short, nothing Voge did was correct. From their improper sealing of the area to incorrect location of a leak, Voge made huge errors to inflate costs. Voge even suggested demo of walls that weren't necessary. We were helped by a reputable plumber and remediation company but went without water in our home for over a week due to Voge. Please be sure to ask appropriate questions and protect yourself with a second opinion if possible.

We discovered an extensive mold issue under our home, UGH! I called around and settled on 911, they…read moresent Manuel within days of my call. He did an extensive inspection (complete with photos) in the crawl space of our home. He showed us the damage and explained how the remediation would take place. Jerry came out to do the service. Exemplary! He went over the original order and completed everything point by point. The work took 8 days. When finished, the mold was dug up and removed and replaced with a granular disinfectant incase of relapse. He finished by spraying all of the exposed wood structures under the house in that area. 911 Restoration is the most professional, comprehensive and efficient company that has worked on our home!

We had major issues under the house from a secondary line leak. After calling a well-known…read morecompany, I thought they would be responsive - they were not. My next call was to 911 Restoration and they delivered. Quick response to our call, we received the bid right away, and they started as quickly as possible. They also worked with our plumbers and they replaced the needed lines. It you are in need - 911 Restoration should be you next call.

Had a really good experience with ASAP Water Damage. Sharon and the team showed up quickly, took…read morecare of everything, and made a stressful situation feel a lot more manageable. They were easy to deal with, explained what they were doing, and got the job done right without wasting time. Would definitely use them again and recommend to anyone dealing with water damage.

Amazing service! They're prompt and communicative. Explained exactly what they were doing and…read moreanswered all my questions. Super professional and really cares about his work. I will recommend him to anyone I come across struggling with water damage and repairs in the future!

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

These guys did a great job when I had a mold issue in two of my showers. They were always on time,…read morevery friendly, and were swift with getting the job done. Highly recommend this company!