This review is in reference to Dr. Barry Kaufman. Dr. Kaufman is a good doctor. I saw him first as…read morethe result of an ER visit. He was the on call eye doctor. Part of the issue was ill fitting lenses While treating me he told me to see an optometrist closer to home for a proper contact Lense fitting. I Did so and had subsequent visits with Dr. Kaufman. A few years back during a call to make an appointment I was told that I'd been terminated from the practice. What? I later received a call stating this was an error, notes weren't clear or read in their entirety, something along those lines and I was able to move forward with the appointment Fast forward, Called 2/24 LM to see the doctor. Recd call from nurse on 2/24 at 7:56 a.m. stating I'd been terminated from the practice. Shock! I asked why, given no reason. I said well I called before and was told terminted but later it was found, an error in notes/interpretation of records and I saw the DR. I have Great insurance. Copays paid. I said, could you ask the DR. about this? Nurse replied I did. Not certain I believe it. The nurse was giving a scripted response but the kicker was when she told me "you'll just have to call around" what? That's how you speak to a patient? A better response would've been we can't see you however, there are other viable opthamologists. I didn't argue with as she didn't care anyway. The nurses there have always been great but not this one nurse. I was given no reason for the termination. At the very least I should have been provided with a reason for the "termination" I was shocked, confused and dissapointed. I'd always received good service and expected more and better from this practice. I said thank you and hung up.

Best optometrist in the world. He has been practicing for over 40 years and he knows his stuff…read more Excellent office staff, they are not pushy to buy things, and HONEST.

Dr. Sanderson helped to save my sight. He was able to see me on an hour's notice…read more His testing and new equipment showed a detached retina and he immediately called a specialist who saw me an hour later. Surgery was set for the next day. Had I not gone in to see Dr. Sanderson, who knows what would have happened. I thought I just needed new readers!! So, many thanks!!!

I had a wonderful experience here. After my typical eye doctor wasn't available for a checkup my…read moresister advised I give this place a shot. I'm glad I did, they were more than courteous on the initial phone call and advised me to arrive early to do some paperwork. They confirmed my appointment 2x, and even got me in earlier. The doctor did a great job of identifying my stigmatism and which route was going to work best in regards to contacts. In fact I will be going back in a few weeks to purchase new glasses from them. They have no earned my business from here on out in the future. Thanks,

I am writing to express my dissatisfaction with Wear Eyewear of Orland Park over a prescription…read morelens order that took over five months and eight lab attempts to resolve. On 12/29/25, I ordered lightly tinted prescription lenses using my VSP allowance. Over the next five months, the lenses were sent back to the lab repeatedly: the tint was too dark, then the lenses didn't fit into the frame properly, then the tint was wrong again, then the prescription itself was incorrect. Staff member,Kristy, handled most exchanges and confirmed the lab had already proven it could produce the correct tint, since I'd received it correctly once and kept that pair as a reference sample. I repeatedly asked for this matter to be escalated to the District Manager (Jessica), I was told she was informed but she never contacted me directly. On 5/9/26, Kenny left a voicemail claiming the lab could not make the tint any lighter and that I'd have to accept the lenses as-is or with no tint -- despite clear proof otherwise. When I called back, he offered no real solution and focused only on what was outside his "reach." After further attempts, the tint was finally corrected on 5/29/26, but then the prescription needed fixing. When I picked up the glasses on 6/26/26, the tint was missing entirely, the lenses weren't thinned as paid for, and the prescription was still wrong. At that point I requested a full refund including what my insurance company paid. My out-of-pocket refund was processed and arrangements to have my exhausted 2025 VSP lens allowance was restored. This process cost me six months of time, patience, gas, and no working product to show for it. Customer service was poor, the lab was slow and inadequate, and upper management did not meaningfully engage. I will not return to this company and will not recommend it to others who are looking to order prescription lenses. This was my worst experience ordering lenses. This should not have taken 6 months to resolve and walk away without the lenses I ordered and paid for. The only redeeming part of my visit was Dr. Jones. The eye exam itself was professional and thorough. It is a shame that such a great doctor is backed by such an incredibly frustrating and broken ordering system. I am deeply disappointed by how badly this was handled.

3 visits in 3 weeks with multiple issues. Between not have a script sent in when it was supposedly…read moresent through, issues with the billing my insurance, and voicing my displeasure that was met with a staff members own problems, I can say I'm done with this place. With so many other optometrist options available, I'm positive I can find one that will provide a better experience. I will say I appreciated one staff members concern, but alas, this was not a pleasant series of events

this used to be a great place for eye wear reasonable prices. now they are rosin eye clinic. I went…read morein for eyeglasses using a bcbs medicare advantage plan which allowed 150$ for everything so I asked what frames can I get, the person pulled a plastic storage box from under the counter with some funky looking glasses I or anyone else would not wear. time to find someone else.

First of all I have been going to Gardner Eye for annual eye exams, for several years, every time I…read morego you get a new optometrist. I assume they are straight out of college with little to no experience. Here's what happened to me, 3 weeks before my scheduled eye exam I experienced pain in my right eye, I thought it was dry eye, I purchased over the counter meds. When I had my eye exam Dr. Maliha Asadullah she agreed it was dry eye. She said continue with over the counter meds and if it gets worse make a appointment to come back. It did get worse so I made an appointment right before Christmas 2025. She prescribed prescription dry eye meds and a steroid drop. Still my eye did not get better, by this time I could not keep my eye open. I finally got a appointment with a ophthalmologist, my eye was infected. So I was misdiagnosed, told I had dry eye, when in fact my eye was infected. Worse part is the cost, $40 copay to see Dr. Maliha Asadullah, and the prescriptions cost over $150.00. Good luck if you go to Gardner Eye for anything but regular eye exams. I suggest you go to a ophthalmologist.

After a couple of hiccups with the timely completion of my new prescription glasses, Audrey and her…read moreoffice staff went beyond and above the call of duty in getting it right. The issue was remedied and rectified and Audrey delivered well beyond my expectations. Gardner Eye Care has state-of-the-art equipment optimizing health for eye care. Their ophthalmologist Dana De Vito was sweet, very professional and explained my exam procedure in great detail. She was stellar. It was my first visit there but will be returning for my annual from here on.

Molenaar Eyecare Specialists was where I first got an eye exam and glasses, when I was a child,…read moreback in the 60's. When contact lenses became available, they were the ones who fitted me for my first pair. I was a patient for years. I moved out of the area for some time, and recently moved back. I had no doubt in my mind about where to go for my eye exam. Their service is still as professional, thorough, and friendly as it always has been, from the beginning. I was very pleased with my exam and new glasses, and highly recommend them.

The exam doctor and assistant technicians were very good. I found the exam to be very thorough. The…read moreperson in the eyeglass department was not willing to look at the paper prescription to give a quote on the eyeglasses, which I found inconsistent with the other excellent service provided.

I've been seeing Dr Day on & off for 25 yrs - since 8th grade. I see him when I can afford him. I…read morejustify his prices to his professionalism. I have gone to JC Penny's optical, a place in the mall and another franchise optical location frequently advertised. *Nothing compares to Dr Days service. I give Dr Day 5 stars The prices however are on the high end. I pay out of pocket - no insurance. I usually get an eye exam for contacts and 1 pair of name brand glasses and spend at least $800-$1000 not including any contacts. Where as at Penny's for the same brand I'm around $600. Dr Days frames & lenses ARE high quality. So if you have the funds &/or insurance, I HIGHLY recommend him. For children's glasses, I'd save the money and go to Pennys. That's what I do for my 3 children. The staff there now.....is sadly not even what it use to be. I miss Gloria. She was amazing, kind and always a joy to see. Last time I was there I was informed she passed away. The 2 youngest ladies are not a good hire for being the face of the office. There was a financial issue with one of them (which I won't call out on social media) but now I'm in collections. Gloria would have NEVER handled the situation as these 2 did. I was considering contacting Dr Day himself when the issue happen, but who am I? A divorced mom of 3, paying out of pocket, trying to see.. Only Gloria was considerate to our personal situations. 2 STARS for the 2 front desk gals that were not pleasant.

PROFESSIONAL, PROFESSIONAL, PROFESSIONAL!!!! Here's what happened…read more... I went in to Dr. Gardner's office (same location) about a year and a half ago for new glasses, they could not get my progressive's correct. The top portion for distance is virtually useless and they told me that technology was not there to get my particular case correct. About 3 weeks ago the lenses experienced what is known as "crazing," that is where the protective coating will spot then fracture and peal off. At first Dr. Gardner's office would not address it but when pressed they called the lab who agreed to redo my lenses and guarantee them for 2 years. Great turn around - 2 days, however.... the left lens had no prescription on it and the right lens was not my prescription - back to the lab. 1 Week goes by, no return calls from Dr. Gardner's office to my messages, rude behavior from staff, and the office manager instructed everyone to not take my calls or help me according to "Denise" who works both the Hickory Hills office and the Homer Glen office and they refused to give me the name of the office manager. I had contacted Dr. Gardner's associate, Dr. Day's office and they could not have been more compassionate and courteous to me. In fact... I was headed down there when I decided to call Dr. Day's receptionist back to ask if I could have my files transferred over to them and she informed me that she overheard Dr. Gardner's staff say that if I showed up to the Hickory Hills location, they would have me arrested!! Can you actually believe that!?!? So... my glasses supposedly have been on some fictitious UPS truck for a week and I have no idea if I will ever see the $600 designer glasses I paid for ever again!! I am currently using an old pair (8 yrs old) of single vision glasses; I cannot see my keyboard and I have to have my face now up close to my computer screen in order to use my computer!! The staff at Dr. Day's office, upon my request, is going to graciously walk over and have all my records transferred over to them and when and "if" I ever see my glasses again, if there are still any problems, they will do what they can to help me sort it out. So to rehash.... Dr. Gardner's office.... UNPROFESSIONAL TO THE EXTREME!! (I was told that they have at least 5 patients arrested per year)!! Go see Dr. Day and you will be treated with the kind of respect any person would appreciate to be treated by. Just say NO to Dr. Gardner and say YES to Dr. Day....

I made my first visit to Ticho Eye Associates yesterday. There are several offices, and I was at…read moretheir offices in Tinley Park, IL. That is part of an Advocate Health Care office building and it is adjacent to a surgicenter just off the intersection of I-80 and LaGrange Road, very easy to find for all to find including Uber and Lyft drivers. There is ample parking. This was a yearly follow-up non-emergency appointment in a new setting for my ophthalmologist which included a new pair of glasses for me as I wanted to replace my older ones. My ophthalmologist is a provider at the practice and it was great to see her in her new setting; they are state of the art equipment and computer applications utilized. The staff are excellent. Part of the staffing include an optician who really knows her field. We found a suitable glasses frame very easily. The orientation of the practice accommodates all ages including pediatric care. As I came into the practice via Medicare, supplemental coverage and out of pocket, I do not know their insurance details. When making an appointment, I would ask about insurance coverage including optical. Note: if you wish bring your own coffee; there are vending machines in the space between the office complex and the surgicenter which is near the main entrance to the building.

Dr. Ticho might leave a tube in your eye and cause irreparable damage to your left eye!!! 0/10…read morerecommend.