I heard about this place from a guy I follow on YouTube who does travel videos. Overall, it was a good experience and I would stay there again. Pros- location was super convenient and close to the places we wanted to go and close to the L trains for places farther away; room was nice and spacious Cons- workers were either a bit weird or not very friendly; after the first night we put the sign on the door to not disturb the next day since our room was clean, but after the 2nd night we didn't put the sign on the door and we were hoping to get the room cleaned and fresh towels but no such luck; we had to make a call to the front desk to make sure this was done after the 3rd night; the elevator procedure was not explained to us at check-in and that was a bit annoying and embarrassing trying to use it to get to our floor. read more

We booked the Cambria hotel for a weekend to see a show at the Chicago theatre around the corner and enjoyed our experience. We ended up parking in the wrong parking structure but it was cheaper than the one they validated. So if you're there for a weekend you can park in the block thirty seven lot for much cheaper. When checking in we got told we were upgraded which was nice and the room was very spacious and clean. The only downside of our specific room was it was right next to the elevator on the lobby floor so my husband who didn't have earplugs found it a bit noisy. I recommend earplugs for the street noise also which is to be expected for downtown Chicago. The bed was really comfy and we found the amenities nice. Breakfast was pretty good for a hotel breakfast but we were slightly annoyed that we had to pay a service fee on top of it despite the voucher for "free breakfast". Overall a comfy nice hotel with a great location, just some slight annoyances that were fine to deal with. read more

Staying at the hotel now and I have mixed reviews. Def a great location, within walking distance of most things. Doesn't seem too busy which is good but also makes the place a little erie because you don't see many people. Our room was on a higher floor and had to make a few turns down the hallway to get there which was a little odd and back in the cut, would feel unsafe if I was staying alone. I used to always come to yelp for reviews before going to a place, but since TikTok is the new thing and can see footage, I went with this hotel, everyone had good reviews, not to mention def more affordable option compared to some of the other hotels. Check in was smooth, our room was available a little early. Came in the room and nice and spacious, things "seemed" clean. I say that because I'm a germaphobe and I know either way I will be lysoling and still disinfecting surfaces before using. I never trust the bathroom cleanliness, so I have my shower sandals and never walk around the room in my bare feet. But anyways wish the gym had more stuff, I understand alot of people don't use it but for someone who works out everyday, was very basic and wish they were open 24/7, it's not like it's a staff member working so if you can get in with your key, don't understand why it can't just be open whenever. But I guess if there are injuries, etc. My biggest complaint is one day after sleeping I had a bump on my upper back, couldn't verify if it was a bed bug situation or just from being outside, either way, I went to target and got some new sheets and used them the rest of my stay. The biggest problem of all is the noise, especially when you sleep, it's as if the windows were open, you can hear everything, the sirens, the honking, music and random times to the night, like very audible and loud, and we were on a high floor so it was a little frustrating trying to sleep through the night. All in all I would say an average hotel, good price, good location, but after reading some of these reviews and my experience, it's more of a hotel if you're really on a budget and okay with it just being decent. read more

Bait & switch. This is an old court house building with cheap upgrades. Old nasty stained carpet throughout the hotel. The carpet is least 15 years old. The bathroom shower grout was aweful, needs a deep cleaning. My room had spider webs in the window panes(inside the room). The floor board throughout the hotel are scraped, chipped and need to be replaced. This is not a cambria hotel. The maid service was absolute pitiful. DO NOT GO HERE IT IS A WASTE OF YOUR MONEY! read more

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The location of Cambria Hotel is excellent. Taking the train in it's only a few blocks north on Randolph to get to the hotel. You have a Walgreens at the one corner, a Zara on the other and a Macy's on the third corner. Talk about convenience. When you enter they have security at the door and you'll take the elevator up to the 9th floor for the hotel lobby. That's also where the restaurant and bar are located. Check in was a breeze and even though I was an hour early they had my room ready. As an extra level of security you'll need a key card to get up to the guest rooms. The guest rooms are no frills but have everything you'll need for a comfortable stay. I was happy to see they had a Keurig coffee maker, a microwave and a fridge. The bathroom was a good size and the mirror was Bluetooth so you could listen to your tunes while getting ready. The beds and pillows were very comfortable. My only complaint was there was no comforter on the bed and it got a little cold at night. For the price and location Cambria can't be beat! read more

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Well... I have to temper this outstanding review by explaining we were here for a wedding, which was incorporated into the Teatro Zinzanni show. Aside from the wedding and the show, I assume most of the staff outside of the 'tent' were Cambria Hotel staff, i.e. bar staff. Everyone we encountered was professional. The process of filing the guests upstairs via the elevator was managed flawlessly. It may or may not go without saying, but the show was outstanding. The cocktails, the dinner, the dessert, all certainly provided by the hotel, were delicious. Does the show and the wedding influence my rating? Of course they do! That said, I won't go into detail about the show other than to say if you either live in town or are visiting, it's a show that should not be missed. read more

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First off, if you're one of these hotel customers who like to hang out in the lobby, this place isn't for you. Go to the Palmer House. I never understood why folks like to sit in the lobby, unless it is adjacent to a breakfast buffet like Hampton Inn has. BTW, lobby is on the 9th floor. They have luggage carts available when you first enter the building, so you're not lugging your baggage up the elevator. Check in was smooth, They add a $150 deposit to your credit card. Mine full deposit was returned about an hour after my check out. Before I tell you about what the room had, what it didn't have: -No place to charge your phone/laptop. Bring your own charger. -No radio or clock. -No ironing board, but it did have an iron. -No complimentary water, but it did have a Keurig with coffee. -No real view. Just the street below and the building across it. Room had a walk in shower with shampoo, body wash, conditioner. Adequate towels. Microwave oven and campus dorm style refrigerator. Desk area and a small sofa. Ice machines on every other floor. Security elevator...use your door key. Bathroom mirror had blue tooth. Silly. The room had some dusty areas, above wall pictures, lights, etc. I do a test for that. Everything else was clean. Maybe a little rust in the grout in the shower tile, no big deal for me. The bed was comfortable, the pillows were not. I got a neck crimp. TV channel selection was minimal. But the TV/remote worked well. Hotel was near a road construction zone, State and Randolph. So with every light change, someone was attempting a left turn holding up all traffic behind them, which lead to horn honking with every change of the traffic light! That went away by 6pm as the rush hour wound down. The hotel is close to the el, Michigan Av, Millennium Station and the Loop in general. The area is safe, but has the usual street people, mumbling, panhandling or sleeping on the sidewalk. Just ignore or walk over them. I walked about a mile to get back to my hotel after 9pm. Still a safe area. Yes, there are rats running down the sidewalk like any big city has. And the stench of marijuana is pretty much everywhere. The price was lower than some of the nearby hotels, so I considered $185/night a decent deal. read more

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I added an extra night to my stay in Chicago at this hotel, using points. You can't beat that for cost, but I did notice that in-between the time I made the reservation and the time I checked in, Choice Hotels raised the amount of points needed for rewards nights by as much as 50% for many of their top hotels. That didn't affect my reservation, but it will affect future rewards nights, and it will affect the number of stars I would give their corporate headquarters if I review that. The space for this hotel is unusual. It is very narrow. The lobby is on the 9th floor, rooms are above and below, the exercise room is on the 10th floor, and there is a cabaret dinner theater on the top of the building. If I had paid more attention to the flyers for it in the hotel lobby, I might have considered the show ... at least until I saw the price for tickets. The room was nice. It was dark at night and relatively quiet. But the pillows... UGH... So many Choice Hotels at which I've stayed have these square pillows that go flat almost instantly. I didn't have a comforter on my bed, just a patterned bedspread and 1 sheet. Also, the room was deficient in some essentials such as drinking glasses, but I was able to get extras from the maid service out in the hall. Besides a restaurant (nothing complimentary except morning coffee), refrigerated foods, grab-and-go, and beverages are available for purchase in a small "market" area near the lobby. The location is very convenient, only a few blocks from major subway stops on The Loop. read more

I work in Chicago three days a week, and this is the place I stay when I'm in town. It's right around the corner from the red line and just a few blocks from my office. Super convenient! Since I stay here almost every week, I've been in several different types of rooms. Most have walk in showers, although I've stayed in a couple of rooms that still have a tub. All of the rooms appear to have been remodeled recently and are spacious. I've had drinks at the Intermission Bar on the 9th floor (which is also where the lobby is) and David is usually working when I'm around. He's a nice guy and he does a good job on drinks. Try the cider mule.. and take note that your bill automatically comes with a 20% gratuity added. The food is also really good. I've had the salmon before and was really impressed with it. It came with seasonal vegetables.. sauteed spinach.. which was delicious. For the price and the location, you really can't beat the Cambria. read more

We loved our stay at the Cambria! The location was wonderful. What made it exceptional was the security guys, James and Howard at the door. Not a day went by that we weren't greeted no matter how many times we came and went. They were there to offer suggestions on restaurants and guided us to how to get to the transportation spots. We will definitely be back. They brought southern hospitality to the north! read more

Airless, windowless office building turned into a sorry excuse for a hotel. Ignorant staff. I have a medication that needs to travel cold. The rooms do not have freezers. I ask the front desk to put the ice pack in the kitchen freezer and when I went to pick it up in the morning it had only been in the refrigerator. read more

Room itself was really good - comfortable bed, good shower, and the a/c was great. As others have stated the layout of the hotel and room itself was a little odd. The main reason I give it a 3 is because of the noise. So much traffic and outside noise so definitely pack ear plugs if you are a light sleeper. Also, the walls in the rooms are very thin so I could hear full conversations and any loud movement outside. However, it's well priced. read more

Feels more like an AirB&B than a typical hotel. We had a problem with our AC but we didn't want to change rooms. Mike the Engineer was very professional and got our AC working again. Every member of the hotel staff was top notch, but Mike gets a special shout-out! read more

Neat boutique hotel with a non-traditional lobby. It's found on the ninth floor! Located in the heart of Downtown Chicago, it's the perfect location for sightseeing, shopping and good eats. It's steps from a mall, The Dearborn, the MJ Broadway production, and minutes from the ABC studios. Short walk to the Chicago Cultural Center and the famous "Bean". This place is centrally located. Was the perfect hotel for a few days of touring Chicago. The desk clerks and staff were always warm and welcoming. The bar and Cafe on the lobby floor was very spacious. They even had table games available where the lounge area was. Small marketplace for midnight munchies and snacks or if you forgot your toothbrush and floss, it's also there for sale. Security guard posted at the door, 24/7, so we felt safe coming in and out throughout our stay. It was odd not seeing the traditional first floor check in but it was fine. The hotel boasts a game room and gym. Very nice areas for both. We were in both places daily during our stay. The billiards could use more chalk and new sticks but it was fine for our entertainment. Room was spacious for four of us and the closet was big. Our room had a couch and desk area to relax. Just like every hotel though, there's never enough hooks for a party of four but thankfully, they had hooks outside the bathroom by the closet. And inside the bathroom, there was a long towel rack and under the sink storage. I would totally recommend this location. read more

Cambria Hotel Chicago Loop - Theatre District - Bikes and Elliptical - Hotels Near Me - Chicago, Illinois

I was very impressed by this hotel. The location in the theatre district is ideal, next to a Garrett's popcorn and across the street from the Block 37 mall. I didn't realize it was only a few blocks of Michigan Ave, and a very short walk to the Chicago river walkway. The lobby is located on the 9th floor. I arrived around 4:30pm and it was very quite. There is a bar/restaurant, grab & go food/drinks available to purchase, and seating areas located on this floor. The room was a standard room with 2 queen beds. There was a small couch, table, desk area with chair, microwave, kurig machine with coffee and tea pods, and somewhat hidden mini fridge. The room itself was much larger than I anticipated with a decent size flat-screen tv. The bathroom had plentiful counterspace, and the shower was quite large... 4 people could probably fit in the shower. The bedding was very thin and the room temperature was either cold or hot, seemingly no in-between. I get so hot sleeping at night so I did not mind that it was on the cool side. The kurig machine was not very clean and I chose not to use it. Overall, it was a great stay for the price and location. If you drive, I highly recommend pre-purchasing parking through SpotHero or Block 37 website (and then patron a business or two before/after your stay). Parking rates were $21-25 when pre-purchasing versus $45+ upon arrival. read more

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Cambria Hotel Chicago Loop - Theatre District is a nice hotel in the Loop of Downtown Chicago. You are right next door to the James M. Neederlander Theatre - home to a ton of musical performances like Wicked. The hotel itself is nice, the hotel room is clean and there's a decent amount of amenities like a game room in the hotel, a snack bar in the lobby and a bar and restaurant on the same floor. The room view isn't really that great it's just of the street below the hotel. The building is pretty secure, you must scan your room key to get into the building and to go in any part of the elevator/floors. The price was also reasonable for downtown Chicago - I'd recommend a visit here if you want to stay somewhere in the city. read more

Cambria Hotel Chicago Loop - Theatre District - Hotel Room View - Hotels Near Me - Chicago, Illinois

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If I could give this dump HALF a star, I would -- and that's being polite. My girlfriend and I stayed at the Cambria Hotel in the Theatre District, and let me tell you... The theatre ended the second we opened the door to our room. After that, it was all horror show. We asked for daily housekeeping at check-in. You'd think that was a basic request, right? Wrong. Not once did anyone show up. We had to go downstairs every single day like beggars just to ask for clean towels. At one point, I honestly started wondering if they were washing towels with unicorn tears -- because clearly, they were too rare to hand out. The bathtub? A full-blown biohazard. It was clogged with HAIR -- and not a stray or two. I'm talking clumps. Like someone shaved a yeti in there. Every shower ended with standing in a puddle of filthy water. I had to wear shower shoes to avoid catching fungus toes, trench foot, or a new disease not yet discovered by science. I shouldn't need combat gear just to take a shower in a "3-star" hotel. We told the front desk. Guess what they did? Absolutely nothing. No maintenance. No cleaning crew. No apology. It's like once they swipe your card, they disappear like a magician's assistant. The staff was indifferent, the housekeeping staff clearly had gone rogue, and management might as well have been on a beach somewhere sipping cocktails. The only thing "Cambria" about this hotel is how fast your standards of hygiene plummet once you step inside. I told my girlfriend, next time we come to Chicago, we're staying at the freaking Loews. I'm done with this DIY, bring-your-own-towel, clean-your-own-tub nonsense. At least Loews knows what a drain snake is and doesn't treat towels like contraband. Final verdict? If you enjoy standing in other people's hair, begging for towels, and wondering what bacteria are feasting on your ankles, this is the hotel for you. Otherwise, run. , read more

Overall, a solid stay with a great location in the city. We were easily able to walk to many locations, or public transportation was just a few minutes walk away. We enjoyed the amenities in the room and being able to have both a microwave and mini fridge for leftovers after delicious meals in the city. We did notice after a day or two some areas of the room that needed a deeper cleaning (under the bathroom vanity, looked like coffee had been previously spilled on a wall etc.) but nothing was a dealbreaker or major red flag. We didn't request housekeeping during our stay as we were only there three nights. Overall, not a bad stay in the city in terms of price or location. read more

Looking over the other reviews on yelp, something does not add up. I'm not sure how a hotel can have such wildly different reviews. I expected a much better experience based on the photos and the location in downtown Chicago. This hotel is a dump. The room was not clean. The service at the front desk was disrespectful, the breakfast offerings were disgusting. I'm very shocked for the price in a downtown Chicago Hotel chain for such terrible service and accommodations. read more

The location was good, close to a lot of places we wanted to go. The staff were friendly and helpful. Requests for clean towels and a hairdryer (yes not in the room) were handled promptly. The room itself was disgustingly dirty. Hair and dust bunnies all over the floor. Genital hair in the bathroom on and in the tub. Mildew in the shower. Stains all over the walls. We couldn't even use the tiny fridge because the bed was so close to it you couldn't even open the door. I would never stay here again. read more

Great hotel! Location was outstanding, right in the loop of downtown. 10-15minute walk to river, Millennium park (The Bean), almost everything honestly. Short walk to bus/subway, less than 5minutes. Room was great! Could do a little better with sweeping floor/wiping desk, but overall great for price. Loved that I could connect my Bluetooth to the bathroom mirror! That was awesome feature. Shower was good, water pressure was great and hot. Doorman/security at front was friendly! Nice staff, and held luggage before/after checkout. Would stay again! read more

This hotel is located in the theater district in downtown Chicago. Nice room. It had a fridge and microwave. On the 2nd day there was black stuff coming out of the sink. They said all of the rooms had this same issue and should be resolved. The hallway and elevator had no a/c so it was very hot in those areas. We requested maid service to replace towels and take out trash but that was never done. It is not a horrible hotel but the price you pay for the hotel, the service should be a lot better. read more

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Stayed here for an annual conference and was disappointed. The bathroom vents don't look as if they've been cleaned in a while, TV local channels didn't work and the toilet was clogged. No carpeting made it not as comforting as it should have been. For the price per night that's charged, I would expect more courtesies - at minimum a bottle of water. read more

Cambria Hotel Chicago Loop - Theatre District - Bathroom vent/filtration. - Hotels Near Me - Chicago, Illinois

If I could rate this hotel lower I would- i check into my hotel room and the metal stop that keeps the door from opening was unlatched keeping me from getting into the room. I went back to the front desk and they told me they would send someone to help me. Went back to the room. It took a total of THIRTY minutes for them finally send an engineer to unlock the door, after I called and reminded them very politely to please send someone up. How is it that the metal door stop is activated when no one was in the room? And it should have taken half the amount of time for hospitality to help a customer out. Be better Cambria hotel Chicago loop! read more

Wow all I can say is wow! Cambria exceeded my expectations. From the amazing shower to the most comfy bed I've slept in-in a while. I try to always book Choice Hotels and sometimes the quality is hit or miss but I'm excited to write this review and mention how amazing my experience was. The front door staff became my recommendation team. I was pointed to good seafood that I enjoyed thoroughly and great breakfast! There's so much more I can mention in this post but I'll leave it at the fact this remodeled hotel is literally in the heart of everything and located in the theatre district, central to everything. Please give James at the front door a raise, he's honest and gives great food and restaurant recommendations. Exactly what I expected from Chicagoans. Can't wait to return. read more

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The front desk staff always look unkept and sloppy I believe in first impressions and they look unapproachable just from their attire what happen to hotel staff looking professional I would never come back to this hotel and the lobby always smells like chemicals and a sour mop read more

Let me start by saying Latrice (Manager) is phenomenal! She recognized us from our stay last year. All 3x that we have stayed she has been friendly, personable, compassionate, understanding, funny and so much more! 10+ stars to her! Dave - the bartender....so awesome! He did amazing.. Both Latrice & Dave should be recognized for their outstanding customer service. 10+ stars as well! Our only complaint about the staff was the security officer late Friday night. Not the best customer service at all. We actually didn't even know he was an employee. Our room was very clean! Hallways & lobby looked great! The drinks in the bar were on point. Unfortunately, our refrigerator was not working in the room but we didn't make a fuss about it as we had 2 rooms and used the working one. The location of this hotel is perfect. Our rooms were on the 8th floor and have no noise complaints at all. I highly recommend this property and this location to anyone needing to stay in the Theatre District. Make sure that you introduce yourself to Latrice & Dave as you will not be disappointed!!! We will definitely be back again, & again!!! read more

I stayed 4 nights here during a very busy holiday weekend. The cushioned seat next to the desk under the tv was dirty, it looked like some type of food was in between the cushion and the side of desk. Also, the blackout curtain rod/chain loop was broken and not working properly. We called to the front desk to request a new room, but they said they were booked for the weekend. They offered to send someone up to fix it, but they couldn't fix it. The manager only offered one night refunded in points since the room was booked used points. Although the room was dirty all 4 days and the curtains were inoperable. read more

Easy, everything you need and want inside or close by. The staff was friendly, gave good recommendations. Walking distance to an amazing Ramen spot. read more

No dressers for your clothes so not good for family travel. No carpet in the rooms but the floors are so dirty our socks were black in less than 5 minutes. Hole in the wall location, just weird and ragged. I'm born and raised in Chicago and this one is just not it. It's OK to be in downtown close to places but I wouldn't come back. read more

We stayed at Cambria last week for a couple nights due to its location to the Chicago Theatre. We were pleasantly surprised at our experience. First, the location is fabulous. Second, James, the doorman, was as nice as could be. I love that this hotel has security. Third, friendly reception staff. I forgot my toothbrush, and they supplied a complementary one. Four, clean and modern room with Bluetooth capabilities and fast Wi-Fi. There's also a microwave, Keurig and refrigerator in the room, too. One negative is there wasn't enough regular coffee stocked in the room and I had to ask for more. Luckily, I found, a gentleman in the hallway with a housekeeping cart. The bed is comfortable with lots of pillows. I wish the room had a dresser to store folded clothes. Just a closet. I also would like a safe in the room to store, jewelry and important items that you don't want to be left out in the room. I've never run into a hotel that didn't have a safe in the room. Luckily, the elevators were working the days we were there, so no issues. There was a bar and a restaurant on the floor where reception is. We had a drink at the bar, but didn't eat at the restaurant. Across from the front desk, there is a variety of items you can buy from ice cream and snacks to frozen meals that you could cook in the microwave in your room. Nice for a late night snack. I would definitely stay here again. read more

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We were told that we couldn't check into our room because it had not been cleaned yet. We checked our bags with the front desk for locked storage until our room was ready. Received claim tags for luggage. Within hours of our arriving at the front desk, the front desk person gave the luggage to someone who looks nothing like my husband, without a claim tag and without asking for identification merely because the person was able to describe it. Ruined our whole weekend. To be reimbursed for the items in our luggage we need to show receipts of everything to prove ownership. Who keeps receipts of everything they own?? read more

Such a great choice for a hotel in this district. From the doorman to the front desk, all of the staff were polite, helpful, and gracious. Old world exteriors and elevators mix with the modern that Cambria is known for. Super comfy beds with super comfy pillows. Reasonable price for Chicago area. I was in an accessible room. All of the things you would expect are there including a fold down shower seat and plenty of grab bars. My only complaint was the distance from the elevator to the room and from the elevator to the check in desk. Keep in mind if this is something you need. To the staff that might read this: I'm really sorry for blowing up my oatmeal in the microwave. To anyone that reads this: the staff is really gracious when you tell them you plugged up the sink when you tried to clean up oatmeal out of the microwave. I did not think it all the way through. read more

3.5 stars My staycation was booked because it's proximity to our dinner show Luminaire which is on 14th floor I've toured this hotel before during a sneak peek for an event. So I knew the layout ,the hotel was clean adequate for a night. No more than that When do you get a single room which I thought said King maybe I was incorrect but definitely was not a king size bed. It was queen at best. The view we had was pretty much was for the front of the hotel. If you are at the hotel to actually get some sleep unless you're a very hard sleeper which I am not, I need pretty much silenced to sleep. This is not the hotel for you. You hear the traffic you hear the drummers on the street. You hear ambulance sirens you hear people in the hotel slamming doors and the elevator. You hear people taking a shower. You hear people's cell phone ringing. And the room is small. You have the bed have a table and a little bench. I'll make sure you bring you some glasses if you want to have drinks in your room. They do have some plastic cups but I wanted something a little bit fancier. The room does have a microwave and the refrigerator which is kind of hard to find downtown hotels. So that was a plus. Towels were a big situation. They only were giving body towels and not really a face towel I called for more towels never came. I asked for a toothbrush. never came. When I checked down I made sure to mention that I was displeased but I know I was going to make a review and make note of it. So if you need these things I suggest you get it when you check in. Price was good . I saw if you are going to the play you need to take the elevator down to the first floor. Get off and get on an express elevator back up to the 14th floor read more

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Really enjoyed my stay at the Cambria Hotel. I flew in to O'Hare and was able to take the train. The train has a stop right next to the hotel which I loved. The elevators were working during my stay. The staff was very helpful and friendly when I interacted with them. The hotel room was clean and spacious. I didn't have a chance to utilize the gym or eating area but both appeared to look very nice. Overall my stay was pleasant and I felt safe traveling solo. read more

Cambria Hotel Chicago Loop - Theatre District - Hotels Near Me - Chicago, Illinois

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The Hotel is located Downtown Chicago and the staff is amazing! Walking distance to all the awesome live theatre's and across the street from Block 37. Around the corner from State Street the Great Street and ABC 7 Studios! Macy's is near even tho I truly miss Marshall Fields which I worked there in 1984 Water Tower! I was born and raised in Chicago and it's one of the Greatest Cities in the World! read more

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Ugh.... Location, location, location. That what they say. I can't say much more. Well this hotel is in a prime location for what I needed. That part was great. First time at ann Cambria. Checkin went fine...... I came in the room and had to leave very quickly for a work event, so I would have to check the room out later. Got back to the room before a late dinner engagement and I saw what looked to be part of a candy wrapper and a sticky surface on the window sill. I immediately went to check out the bathroom and bed. The bathroom seemed ok, but you don't want "ok". It didn't look like it was cleaned with great detail. The tp wasn't neatly folded over, but I didn't know it they do that here. There was only 1 face cloth, which I thought was weird, but I've never been here, so whatever. The bed looked fine, sweet. But then I got to the night stand and see a pair of fake eyelashes sitting there.... Bruh..... Hell nah... I got to the front desk, and they were nice enough, but told me that housekeeping is gone until early morning and they cannot move me due to the capacity since conventions in town (which I was part of). They did tell me they would refund a few bucks back to the credit card. But that did me NO GOOD, since my room was paid for by my company. I was going to ask for meal credit or something, but again, for the 4 day stay, I have company dinners. Oh well.... I woke up in the morning feeling sick. Not terrible, but a sore throat. I asked the hotel to make sure my room is clean when I returned from the convention. When I got back in the afternoon, yes, the room was clean, but guess who was legit sick by then..... Yep, I had Covid. 2 years Covid free, and then this. 3 of the 5 co-workers staying here caught Covid. I'm secluded in my hotel room until fever gone. Trip ruined. Can I say the hotel was to blame? No. But I cannot say they weren't either. Because they obviously DID NOT clean my room well before giving me the keys. I can't stay here again. Makes me nervous about any Cambria now. read more

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We recommend this hotel because it is centrally located in the Loop; easy access to public transportation; clean rooms; security was good and friendly service. Would return to this hotel. read more

When I walked in it was a cute room and I had high expectations. However, I was not impressed with the cleanliness or service. I first noticed that the bathroom didn't have all of the typical toiletries. Then, when I pulled down my comforter at night, there were several hairs on the bed. Gross! I called down to the front desk and said I wanted my bed remade. A guy came up and knocked on my door and handed me a stack of sheets. Really?! You want to put me in a room with hair on the bed and expect me to remake it myself?! Based on my reaction, he said he would come back with some help and they did remake the bed. I stayed two nights and on the second day, I did have more toiletries in my room. It made me wonder if maybe my room wasn't even made up the first day or something. read more

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This was a lovely location right in the Theater District ... location was so good we didn't have to use public transportation or Ubers. Everything was in walking distance that we wanted to do. Several good restaurants nearby. We had Hamilton tickets and we walked there for the show. There's actually a theater production in the hotel. The lobby is on the 9th floor which is a bit unusual. You can always tell when people are just getting their for the first time because they walk in looking very confused. When we arrived the ballet people weren't even there so we had to figure it out on our own. The lobby is actually on the 9th floor. We ask for a upper level room to help with Street noise and that did the trick. Slept great room was quiet and comfortable. As with most inner city hotels it was smaller than typical. But well-thought-out and appointed and I like the decor. The room had diffuse lighting which I liked and something about the bathroom was would link to Wi-Fi and play music. The shower only had half a shower door which is a bit unusual. I like that it had a small refrigerator and microwave. My husband had to be at work in a suburb of Chicago and then be there the following week so he was just going to stay the weekend in downtown Chicago. Is company graciously paid for our hotel so this was a fairly cheap little weekend getaway. He went through one of those discount hotel place online and got a great rate 130 something. We violate our car and even though we stayed two nights the only charges for one I assume because we got there so late in the day for the first day. But that was nice that they did that. Hotel does have a restaurant and Bar even though we didn't give it a try. Have the best brunch within walking distance of the hotel. If you look up brunches it'll be obvious they have a bazillion reviews. Their Berry French toast was amazing. There was a wait so go ahead and check in through Yelp save yourself some waiting. Anyway was a great weekend away. I gather the usual price of the hotel is closer to 250 ... so we were really lucky to get such a great rate read more

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