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    The Langham, Chicago

    4.5 (443 reviews)
    Ultra High-EndHotels, Venues & Event Spaces
    Open Open 24 hours

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    Front desk
    Darrell K.

    I stayed here while checking out the Chicago Jazz festival. It is right in the heart of downtown and near many stores and restaurants. The staff was very friendly. The room was clean and nicely designed. The jets in the shower was great. It had a combination jet set up. There was also a nice sized tub. There was a workout room, sauna and spa. There was also a bar and restaurant.. This is a great place to stay. I do plan on visiting soon.

    Corridor.
    Navin K.

    This is a Two-Key Michelin Hotel, and it shows! Superbly appointed yet functional rooms, seamless service, a calming ambience with pastel themes, and understated luxury everywhere you look. While I was here on a work trip, I would not mind splurging on a repeat stay with the missus. Will be back!

    Lobby
    Daryll B.

    The Langham is absolutely stunning with exceptional service. I was in Chicago for work and had the pleasure of experiencing the Langham. To call the hotel is well-appointed would be an understatement. The lobby area, the bar, and the accommodations are impressive. I run out of adjectives to describe my wonderful experience here. The cocktail bar serves the very best drinks in the city, hands down. Located in the heart of downtown overlooking the River. It is perfectly located. Despite all the accolades, the prices also match the extravagance. My cocktails was $22, and others on the menu exceeded $30. I am not a rich man, but the Langham made me feel like King for a day. Five starts, easy.

    ida w.

    Really nice hotel. Comfortable bed and our room was nice and spacious. The location is really convenient as well. We enjoyed our stay here and would stay again.

    Two double beds.
    Michelle F.

    I will never stay anywhere else in Chicago again. This place is the best. The accommodations are beautiful, the location is perfect and the staff is exceptional. Also, there were lots of security precautions during the St Patrick's Day celebrations and always multiple staff at the front doors to assist. You need a keycard to get to the floors with rooms which I also appreciate. There is a Nespresso in the room as well as a fully stocked mini-bar with all sorts of things. They are not cheap so beware. I apparently had a half bottle of Sauvignon Blanc (basically two glasses) for a whopping $85 when I could have walked to Eately and gotten three full size comparable bottles for the same price but hey, I am not shocked. This is a luxury hotel and the prices reflect that. Alex, the concierge is a wizard, full of resources and suggestions, kind and communicative. Toya, who is in charge of turndown, she is the sweetest. The kids and I adore her. She is fun and spunky. Henna, who assisted us before arriving was beyond helpful with every bizarre request I had, concerns, etc. Context: I was coming to Chicago for St Patrick's Day as a single mom with two kids on an extremely busy weekend.

    Such a lovely spot! The staff here are incredibly friendly and welcoming -- you feel taken care of from the moment you walk in. The food was really good, fresh, and satisfying, and the location is excellent, super convenient and easy to get to. Overall, just a great experience from start to finish. I'll definitely be coming back and recommending this place to friends!

    Cod
    Paul J.

    I had the good fortune of attending a dinner event at the Langham Chicago, and as expected, the food was impeccable. I started with a simple green salad, a large bowl filled with light and crisp greens, tomatoes, radicchio and turnips, very refreshing. Followed by a burrata salad which had a large, plump burrata dumpling over a bed of greens, sweet plums and pickled onions with a few slices of toast. Then a filet of cod - soft and flaky with crispy skin, over a puree with cubes of potato and Brussel sprout leaves. And finished off with a chocolate mousse donut with a small cherry mousse adorned with gold leaf. And a deep cup of coffee. Excellent food, excellent service and a posh setting. If you have a chance to visit the Langham, go for it!

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    Recommend the club level amenities, had a wonderful stay on club level. Well maintained and clean rooms.

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    Page 1 of 12

    Ask the Community - The Langham, Chicago

    Are the saunas included with hotel reservation, like the pool? Or are they a part of the spa, and require payment? Also, is there social distancing required in the pool and saunas, such that reservations are required for them?

    There are two sauna rooms, one steam room and showers (cold and regular) in the Chuan Spa locker rooms on the fourth floor. All hotel guests have complimentary access to those amenities; simply register at the Chuan Spa front desk to receive a key… 

    What room location is most desirable? We seek quiet.

    This hotel is city, expect moderate city sounds. So absolutely worth the stay.

    View All 3 Questions

    Review Highlights - The Langham, Chicago

    Walking into The Langham Chicago, the scent alone is instantly captivating it's elegant, warm, and uniquely theirs.

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    Hampton Inn Majestic Chicago Theatre District - King Room

    Hampton Inn Majestic Chicago Theatre District

    (139 reviews)

    $$

    The Loop

    While searching hilton.com for a hotel to stay at on the day of my birthday, Hampton Inn Majestic…read moreChicago Theatre District was the first to pop-up within Chicago. I want to say that I have had my eye on this hotel for a while now after looking for Hilton hotel locations with a peloton bike, which this one has. Other than that, I loved that the location of this hotel sits in the heart of Chicago, surrounding a plethora of activities which made it the perfect choice for hotel stay to celebrate. Okay, it was an experience going up to the lobby area to check in at this hotel, a blonde moment as I am known for if you follow my reviews. The lobby is located on the 4th floor, so be sure to choose "L" for the lobby because there is no 4th floor button listed in the elevator. Me and two other hotel guests had an adventure going up to the lobby area after trying to figure out where the 4th floor button was. My experience with the receptionist working behind the desk was nothing less than professional. Since my room was already booked through Hilton Honors, the only thing check-in consisted of was a verification of my information, a briefing on what is offered, and the receptionist giving me my room key. For your information, check-in starts at 4:00 PM and check-out ends at 12:00 PM! If you have the Hilton honors application, there is the opportunity to check in with the application, choosing your room, and receiving a digital key, which will allow you to go to your room contactless without seeing a receptionist upon your arrival. I have not used this method, but if you are interested in no contact whatsoever then you can use it with the Hilton Honors application. After locating and entering my room, I thought to myself this is fancy once I took notice of the design and interior color which appeared so elegant! There was a variation of vibrant colors in the room from its curtains to the headboard of the king-size bed, the carpet, and a gold chair that looked like something out of your grandmother's house. Out of all, I just could not take my eyes off the curtains which reminded me of cherry blossoms because of the colors. Inside the bathroom there were liquid products by Gilchrist & Soames Zero% attached to the wall. Throughout my travels, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; its soothing pressure made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a comforter, an iron, ironing board, blow dryer, safe, comforter, a coffee maker (Hamilton Beach), a mini refrigerator, microwave, and USB and AC plugins attached to either the headboard of the bed, lamps, or the television cabinet, which added a nice touch to the room. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Hampton Inn Majestic, as expected, had an exceptionally beautiful inner interior! As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines during my stay. I must say that I was pleased to see several dumbbell weights, medicine balls, kettlebells, a decent selection of workout machines, and two peloton fitness bikes which charmed me out of my panties once I spotted them. And oh, honey did I enjoy it on my birthday with the lovely Hannah Frankson as my peloton instructor, who put my legs through torture during her low impact workout. Having the complimentary breakfast was a relief because I did not have to worry about finding a restaurant for breakfast in the morning. And I was highly satisfied with the quality of what was presented. It is served daily from 6:00 AM - 10:00 AM. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Majestic. As a resident, a few that I adore are Willis Tower, Millennium Park, and the Art Institute of Chicago! Next door is the CIBC Theatre, which I noticed upon my initial arrival at the hotel. And if you are looking to explore the city or outer part of the city, the Chicago Union Station, and CTA Train Station are very accessible to-and-from. I would surely book Hampton Inn Majestic Chicago Theatre District again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of interest in downtown Chicago. ~ Live every moment ~ Thomas G

    Hampton Inn majestic will let you relive the Chicago fire!!!…read more Was not a fan of their elevators since they kept jumping from levels 6 and 7 and would randomly stop without being called. The last Hampton inn I got stuck in the elavator and had an off experience with getting help, so I chose to use the stairs. Upon using the stairs we were met with SEVERAL linen boxes blocking our only exit. They were all in different directions and could not be easily rolled out, especially when we were blocked behind them. Instead we had to parkour over it to escape. There was a valet driver sitting at the front and ignored us after I asked for help and continued to say she's just valet she can't do anything. These bins were there for well over an acceptable time, blocking the only stairs and fire safety exit but also for people that didn't enjoy their sketchy elevators. And again, pallets were there days later also blocking the ONLY emergency exit and stairwell exit. Completely unacceptable in a normal city let alone one with history of building fires. Exits should not be blocked and it's clear the building uses this space for "storage" often. Before the fire situation even happened, their breakfast situation was insane. Our first morning was on a Monday. Their service is until 10 am and around 9am we headed down for some fuel. By that time, the dining room was packed, the tiny buffet room was empty of food but packed with people who were waiting for tables, chairs and all of the food to be restocked. One woman was trying to run the whole operation while two men just stood behind the concierge desk and watched the shit show of breakfast service happen in front of them. Someone should have helped her get breakfast together. Even if it wasn't their job, in hospitality, their job as hotel manger or anyone who works in the hotel is to make sure the guest have a pleasant stay, not to look pretty sitting in front of the Hampton inn welcome to Chicago sign. Overall unorganized and not something nice to look at when you first walk into a hotel lobby, chaos. You would think the grievances would stop there. However we were then denied the benefits that we get as gold Hilton members. Previously at hiltons and Hilton branches we have been offered two bottles of water per room per day. Most of the time they would be offered upon check in (which they did not) and given daily throughout our stay. This time the concierge allowed my mom just to go grab them out of the fridge. The next day we did the same and the concierge Robyn gave me immediate backlash even after I said we were previously allowed to take them. She repeatedly said I was wrong and gave no hospitality to hear my side of the story. I didn't want to cause a scene and returned my water. She then slammed them onto our table as I was eating breakfast with my family. Definitely could have been better ways for her to deal with the problem and I did not appreciate the hostility coming from the concierge at 9 am. We were already all crammed at a small table because there are no seating arrangements easily accessible for families or even enough seats in the dining room. One star because housekeeping did great and my room was clean and refreshed when necessary (and because zero is not an option) Otherwise I would hope I never have to stay here again.

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    (197 reviews)

    $$

    Near North Side, River East

    It has been a whole decade since my return to the Windy City. I stay at the same hotel- Courtyard…read moreMarriott. It is amazing thanks to Josephine, she gave me a quiet room to rest and even has the extra towels brought up before I could even reached the room. Now that is service! We will be back. Thank you Josephine for making these weary travelers feel comfortable and care for!

    Stayed here for a total of 3 nights. There were just way too many issues for the price that we were…read morepaying. The staff were somewhat friendly until different things started to come up... 1st issue: Friday night the elevators completely stopped working. Big problem due to having a small infant and needing to get the stroller down. We were staying on the 10th floor. But an even bigger problem was that we started to notice floods of people come on our floor and notify us that there was not an exit even via the stairs!!!! My husband got on the phone with the front desk and the reply was "you are just going to have to wait for the elevator." This was completely unacceptable and UNSAFE- what if there was a fire? What if something dangerous was happening and we couldn't get out of the building? This itself would have landed this hotel at a 1-2 rating. The elevator issue didn't fill resolve itself for our whole stay- only 2/3 were in service and they took 5-10 minutes to show up each time. Seriously inconvenient. 2nd issue: they put one of our rooms (we had 3 groups) literally next to the pool. Kids were screaming their heads off beginning at 6:30am and it would carry on until 10pm. When SIL called down to the front desk she was told "sorry that's just how it is and it should quiet down soon." Again, completely unacceptable. We had young children and infants who needed to nap and go to bed early. 3rd issue: we asked for a late check out since our flight was later and we needed to get our baby to take a nap- after all of these issues they said they would extend it to 1:00, which was nice. We did then ask if it could be extended another hour and we were told it would cost $25. Fine... what was not fine was when there was banging on our door and someone walked in at 1:25pm to clean the room. It woke up our baby and completely defeated the purpose of us extending our late check out and paying the extra $25. 4th issue: apparently they don't clean the rooms unless you are staying for 3 or more nights? We didn't know about this and assumed we would get new towels since there is a sign in the bathroom saying "hang towels to reuse" or "if you would like new ones, place them on the floor". We needed new towels so we followed what it said and then were told our rooms wouldn't be cleaned or even checked to see if we needed new towels. Good things I will say: - very convenient area - provided a pack n play - Starbucks in the hotel - hotel room was clean Would have love for this stay to have been better since the Marriott is well known and usually a great place to stay.... but the lack of customer service makes it hard to want to book another room at a Marriott hotel.

    JW Marriott Chicago

    JW Marriott Chicago

    (357 reviews)

    $$$

    The Loop

    We were in town briefly for a wedding, and the JW Marriott was our hotel of choice. While not…read moreluxury, the hotel was very nice and comfortable, and the location was central to our wedding happenings. Everything was great until I checked out and discovered that I had been charged $88 per night for parking. That was quite unexpected. I had been in Chicago just a few months earlier and had paid $55 at the L7 Hotel. So I was shocked that the JW could charge so much. How is their valet parking better than the valet parking at the L7? I realize now that had I been traveling alone, and not with my family, it would have been cheaper to fly to Chicago, than drive the 4.5 hours from Ohio. Apparently the hospitality industry hasn't caught on to the current affordability crisis, or at least Marriott hasn't.

    We landed here not because it was my first choice but because all Chicago hotels were booked or…read moreexpensive. Apparently there was a WNBA event in town. So the JW seemed affordable within the mix...at $700+ a night... I've stayed at a few JWs across Asia and the US. For whatever reason this one didn't seem to meet JW's normally high standard. I can't quite put my finger on it, but I think it started with the lobby and bar. It was always overcrowded and noisy, and just didn't feel very intimate or elegant. That followed with the fact there's only one restaurant in the hotel and both times we visited it was nearly empty. It's tucked on the second floor back in the corner, and just feels like a standard obligatory hotel restaurant. The food was good but the ambience was just odd. The room was well-appointed, including a comfortable bed and soft sheets. And the bathroom had everything we needed. But the service day-to-day required follow up. They forgot to restock coffee, water and cups a few times, and when I called the front desk they delivered in a trash bag. There is a daily service charge that I believe is $50 a night and provides Wi-Fi, access to gym, and a free class. We went to use the gym to access the sauna and steam room, but learned that's part of the spa not gym so had to pay a separate per person charge. The spa was refreshing but fairly standard. Not like the Seoul Marriott with multiple heated baths and a cold plunge. Call me spoiled. Don't get me wrong, the hotel is very nice but for $700 a night and knowing what I know about most JW's this just seems slightly below their standard. I wouldn't pay that much again, but would come back for a more affordable rate.

    The St. Regis Chicago

    The St. Regis Chicago

    (47 reviews)

    $$$$

    The Loop

    I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.

    I recently stayed at The St. Regis Chicago and, unfortunately, what should have been a premium…read moreluxury hotel experience turned into one of the most disappointing stays I have had with a high-end hotel brand. As a Marriott Bonvoy Platinum Elite member, I requested an early check-in and was originally given a noon check-in time. I did not actually arrive until approximately 3:30 PM, only 30 minutes before the hotel's normal 4:00 PM check-in time. When I arrived, however, my room was still not ready and the front desk could not provide any estimate for when it would be available. To their credit, I had already received a complimentary room upgrade based on availability and my Platinum Elite status. Since there was no room available, I left my vehicle and luggage with the hotel and spent some time shopping nearby. Around 5:30 PM, as I was returning to the hotel, I received a call letting me know that my room was finally ready. I was also informed that, as a customer service gesture and in recognition of my Platinum status, I had been upgraded again to the Caroline Astor Suite. The suite itself was beautiful and certainly looked the part of a luxury hotel accommodation. There were a few minor cleanliness and attention-to-detail issues, but after an already long day I did not feel they warranted making a major issue out of them. What stood out much more was the absence of the service normally associated with a hotel of this caliber. I was told that the bellhop would escort me to my suite and that a butler would come up afterward once he finished assisting guests in the lobby. The bellhop was very pleasant and professional, but the butler never arrived. There was also no turndown service, no follow-up call to make sure the suite was satisfactory, no welcome card, and no welcome amenity of any kind. No fruit, beverage, champagne, juice, or anything similar. None of these things individually would ruin a stay, but collectively they made the experience feel surprisingly ordinary for a St. Regis property. The following morning, I used the $70 breakfast credit associated with my Platinum Elite benefits and had breakfast at Miru. The restaurant and hotel surroundings are beautiful, but the dining experience was underwhelming. The service attire also felt surprisingly casual for what is presented as a five-star luxury dining environment. My server was dressed in what appeared to be jeans and a casual shirt, which simply did not match my expectations for the setting. The food was equally disappointing. The bacon was overcooked, while the sausage links were very pale, chewy, and had an unusual flavor. Even though most of the breakfast was covered by my elite credit, the quality itself was not what I expected. Unfortunately, things became significantly worse at checkout. The hotel had already placed the expected $200 incidental authorization on my credit card. However, when I received my folio, it showed a balance of approximately $170 when I was expecting approximately $99.68. At the same time, I had requested my vehicle from valet. As my luggage was being loaded into my BMW 7 Series, I noticed that the stainless steel trunk sill plate had been badly bent upward and was partially detached from the vehicle. It was not damaged when I arrived. Based on the location and nature of the damage, it appeared that something had happened while luggage was being removed or handled by the valet staff. What bothered me just as much was that no one had mentioned the damage. The valet manager came over and initially asked whether the damage had already been there. He also asked whether the vehicle was mine, which I confirmed. He told me he would review the security footage and investigate the situation. Shortly after I left, he called and said they were continuing their investigation but would begin processing a damage claim. Then, approximately two hours after leaving Chicago, I received an alert from my credit card company showing another charge from The St. Regis Chicago for $444.69. I immediately called the hotel and spoke with Ashley. I explained that the hotel had already placed its authorization on my card, that I had checked out, and that my folio itself already appeared to be incorrect. I was repeatedly assured that the $444.69 was simply a hold or an earlier authorization and that I was misunderstanding how the billing process worked. I politely explained that this was far from my first hotel stay and that I understood the difference between an authorization and a new transaction. Approximately ten minutes later, Ashley called me back and acknowledged that I had, in fact, been charged again by mistake. At that point, the experience had gone from disappointing to unacceptable. Mistakes happen at every hotel. A delayed room, a forgotten service request, an imperfect breakfast, or even a billing mistake by itself would not lead me to write a review like this. The problem was the accumulation of failures.

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    (169 reviews)

    $$

    Near North Side

    I had a wonderful experience staying at the Fairfield Inn over St. Patrick's Day week. I appreciate…read morethe hotel having a filtered water station in addition to the ice machines. I want to give a special shout out to Fannie, Javier, Dayana, and Jose for their top tier service at breakfast each morning. The food was delicious, the facilities were clean, and the staff was nothing but kind and attentive. My friends and I will definitely stay here again.

    A great "home" during a weekend visit. Friendly, helpful staff. Parking in the area is crazy, of…read morecourse, but they have a deal with a nearby garage for free self-parking. We arrived late and tired and took the lazy route, paying a fair amount for valet service. The usual tiny expensive store in the lobby. A microwave and plastic utensils around the corner by the security desk, handy because there was only a fridge in our room. We had forgotten something and asked to borrow it at the check-in desk, and they and security were super helpful and pleasant. The room was smallish but plenty big for our purposes. Two queen beds, comfy and clean. Decent-sized bathroom. Nothing big or fancy about any of it, but sleek and comfortable. Nice view of the city out a big window. Plenty of charging points. Very minimal free breakfast, but handy enough, with great staff there too. Caffeine and other sustenance to get you out the door. A bit expensive but, hey, heart of the city, and we came near some big events that surely drove the price up. I'd stay here again. Not too far from the Red Line, and easy walking to many stores and restaurants.

    The Langham, Chicago - hotels - Updated September 2026

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