I ordered a pork chop that was so dry, it looked like pulled pork. They forgot one dinner from my…read moregroup. We were very disappointed since we heard the reviews were the opposite.

I was by for an event at the hotel (there is another event later this week)…read more The staff was very friendly and the hotel interior is beautiful - if you're looking for a boutique hotel in downtown Waco, this is an option worth considering

This hotel concept is cool! It's nearly new and there's good upkeep on the property. I saw the…read morefront desk mgr Courtney raking leaves on her apparent down time. It is really close to the Silos and parking here will save you the $10 Silo parking fee. There is not always someone at the desk, nor does the phone always get answered. BUT, the hotel has EXCELLENT communication. We received a text before checking in with all the info we needed. Then, advice to text if we needed anything. Actually we sent a few texts that were IMMEDIATELY answered. Impressive! Even in the largest of other hotels, it can take some time to get a real person. We were immediately texted when we had a question about parking, then accessing the room, and others. I read on one review that there are about 10 parking spots. Actually, there are probably 25 to 30 in the lot. We found that we could park in the lot with no issues at various times. NOTE: Some spots are marked with "Reserved Parking". I asked the hotel and they related that hotel guests can park in those spots. We were told about possible train noise. We did hear it a few times, but it wasn't bothersome. In fact, there were ear plugs in a black pouch in the bathroom should this be an issue. There was also live music in the 4th floor bar until midnight. We could hardly hear it & we were on the 4th floor as well. BTW, there are superior views of the silos from the rooftop and other places in the hotel.

This is a unique property, being constructed of shipping containers, but you would never know it…read morefrom the inside. It is designed extremely well for a boutique hotel, and appointed nicely. What's it near? It's DIRECTLY next to the Dr Pepper Museum. It's only a five-min walk to Magnolia: Chip & Jo Gaines' shopping area. But, do NOT come here for the "breakfast bites", which is their substitution for breakfast. Sadly, there are only 2 breakfast foods, both bad for you: cereal laden with sugar & yogurt laden with sugar. And, for a boutique hotel, there was a lack of coffee. Yes, there was a coffee maker in the room with 2 pods for us, but no creamer. It was on another floor. We were here 2 nights, and the pods weren't replaced. No coffee the next morning and nowhere in the hotel to get some complementary coffee. That was odd because almost every hotel has coffee, some 24 hrs a day (Holiday Inn, etc). In summation, the location couldn't be beat. Check in was smooth with Courtney at the front desk. We would have never found this hotel were it not for a Travelzoo offer.

Good property, easy parking, painless checkin and checkout. Nice fire pit seating area just…read moreoutside. Super quiet rooms, no noise from neighbors or elevator. Bed pooled pretty lumpy when we checked in but slept very comfortably. Room nice and large. No real amenities for gold except a snack and a water but all good. Only issue was they were consistently out of something at breakfast, yogurt one day, grits another or coffee another. They change the breakfast up a little each day and it's pretty decent. Booked to get the included breakfast so unfortunate we had to constantly ask for things to be refilled.

Hilton is always my go to choice for stays away from home. And they have not let me down. With…read moreclean rooms and service that is over and beyond, Hilton is the place to stay. From the time you check in to the time you check out they make sure you have everything you need to make your stay feel like home.

Pretty average hotel, not fancy like some Hiltons I have stayed in but the rooms were clean,…read moreeverything functioned as it should have. Had tea, coffee in the room and bottles of water if you wanted to pay $2 to drink them, fridge, iron, hairdryer. Checked in was smooth but clerk could have been a bit more talkative/informative. Large conference room on the first level, pool and outdoor seating was nice but it was December so I didn't utilize those. Easy walk to multiple restaurants, bars & shopping at Spice Market across the street and only about a 15 min walk to downtown Waco. Bar & restaurant in lobby, cleaning staff was very accommodating and friendly. Over all good average hotel experience but there are more modern hotels close by.

I feel like this hotel, though it has the potential to be the Top Stay in Waco, continues to fail…read more "Renovations to Improve Your Experience" have been going on since the birth of Jesus. The outside looks like, not exaggerated, a hotel ready for demolition. There are beautiful views on two sides of this hotel. Some terrific staff members (Cheyenne at reception, a gentleman immediately came to fix the phone in our room, and Catherine Wiley...and only her...in the restaurant actually cares about the customers), please close more bottom floors and focus on top, for pity's sake get the outside cleaned up, fix the very low quality/high price in your restaurant...Hilton can turn this around. Or just sell it. ‍

Great breakfast option this morning. Was busy at times but…read morestaff did a great job on service

It's been a while since I have been to Waco but as a loyal Marriott customer decided to try this…read morehotel! Upon arriving I was given an upgraded room featuring a living area , kitchen, large bathroom and separate bathroom! The room was clean, modern and comfortable. I arrived later in the evening after a long work day and no food so was happy to see that they have a restaurant and I was able to order some food to go - they called my room when it was ready and service was fast and friendly. The bed was comfortable and took is nice and dark! It's a little loud as it sits on a road but other than that, this was a great choice!!

I had an absolutely wonderful stay at Residence Inn by Marriott Waco! From the moment I arrived,…read moreeverything about this hotel felt welcoming, comfortable, and incredibly traveler-friendly. The location is fantastic--only about a 10-minute walk to Baylor University, which made getting around the area so easy. Whether you're visiting the campus, passing through town, or staying a few days, it's the perfect spot. My room truly felt like a home away from home. The full kitchen setup was impressive--stove, full-size refrigerator, microwave, dishwasher, dish soap and sponges, plus a coffee setup ready to go. There was also a dining table, work desk, living room area, and a separate bedroom, which made the space feel more like a comfortable apartment than a typical hotel room. It's perfect for travelers who want space to relax or stay longer. A special shoutout to Ricardo at the front desk--he checked me in and was absolutely amazing. He was so friendly, relatable, and welcoming, instantly making me feel comfortable after a long day of travel. Great hospitality like that really stands out. Overall, this was a fantastic stay in a charming small-town setting, I would absolutely stay here again. If you're visiting Waco and want comfort, convenience, and excellent service, I highly recommend it!

Dark dingy interiors. Worn out very dirty carpet. Indoor pool room has poor ventilation in our…read moreopinion.

AC shut completely off and the thermostat switched to a green "smart/environmental mode" message…read more The second it detected movement from me, the message disappeared and the AC immediately kicked back on. So naturally I called the front desk. That's when the comedy started. I was told the hotel has been having "backup generator issues all day" affecting the AC. Interesting considering the entire city of Waco has had zero widespread power issues today. I actually laughed out loud when she said it. Then I asked for a simple box fan. They had none. Ironically, placing a fan where the thermostat sensor detects motion would likely keep the AC from shutting off in the first place. What really sealed it was when I was told:"There is no motion sensor on the thermostat." ...immediately followed by an offer to move me to "a room with AC." Wait -- I thought the issue was the generators? And if there's no occupancy sensor, why did the AC magically turn back on the second movement was detected? The proof is literally on the thermostat screen. I don't mind problems. Hotels have issues sometimes. I DO mind being insulted with explanations that make absolutely no sense. Just be honest with guests instead of making up stories that fall apart in thirty seconds.

If you're looking for a short stay, extended stay, out of town stay... this is by far the best…read moreplace in Waco! It's right next to all the tourist places, walking distances to restaurants and shops! We were greeted by Ms. Loretta at the front desk. She has the southern hospitality to the T. She is a local to Waco and directed us local eateries and places to go! We enjoyed having her. Don't forget to pack your swimsuit - otw there is a strip of shopping areas near by. Perfect size pool for the sundown swims. Several patio lounging chairs in well lit areas, two fire place seatings, provided towels easily accessible for use. Security key doors all around the hotel. There's a restaurant/ bar inside hotel! The dinner at the bar restaurant for a Cobb salad was not good. The chicken was super dried. Opt for the charcuterie board. Pepperoni pizza seems to be popular but they add the peppers. Make sure you know this before it's for the little ones. Excellent service hotel staff all around! Highly recommend to come stay for a few days! It's a perfect spot!

I know of this place from years ago and had recommended it to friends that were interested in Waco…read moreand the Magnolia market. I need to attend a wedding in North Dallas and did not want to get stuck in traffic coming back to San Antonio so I opted to stay here. The owner opened the place up an hour early for me so I could shower and get ready for the wedding. She didn't have time because it was, so last-minute to order pastries so she gave me a gift card to a local restaurant that was absolutely incredible and right up my alley. I plan to do this again.

This was my 4th stay. And I will be back in October. HH feels like home to me. You get space and…read moreeverything you need.....even ear plugs if you are traveling with snoring friends. She also provides eye masks but we didn't need them. I highly recommend the World Cup Coffee breakfast option!!! Don't miss the fair trade shop that is attached to World Cup Coffee. When I have to leave early, I get the pastry option. The pastries are yummy. You also have access to games and books. A few years ago, I stayed in the first floor room. It's smaller but just as homey as upstairs.