I am new to the Camden Community and remain EXCITED after 3 weeks1 Joey Burch was my Leasing Agent; very thorough, hands on in the process, pro-active. Need more like him out there dealing with consumers. I am not a smoker but the one thing I would suggest is that it be known that the property is totally non-smoking before the lease is signed, which may assist in a happy community and not one of suspicious of who's telling on who? Take nothiing away from Joey or his performance:-) read more

I had forgotten about this review, but then Camden's manager let me know that multiple team members walked the units and found nothing wrong. Out of concern for their safety and Camden's training policies, attached are a few photos of some of the issues experienced in my original review. Black mold in two of the apartments was 1) under the floor due to excessive water damage that wasn't properly fixed during the 5 years I lived there (the bathroom floor was replaced 5x; plumber told me that there was mold beneath it) and 2) in the grout in the bathroom. Even if the Chernobyl elephant's foot in the toilet photo wasn't black mold, it was a clear health hazard + points to lack of concern for resident experience and safety. I don't expect an apartment to be pristine when I move in. I do, however, expect that it be safe, clean, and functional. Camden's benevolent waiving of a couple fees doesn't make up for the thousands of dollars I've spent due to these issues. It's lovely to hear that they comply with housing health requirements out of sympathy for their residents, rather than any moral or legal obligation. I did receive the check, but not until after I needed it. It arrived 7 weeks after I moved out. After adding it up, I realized that it's also missing $400 if I add up what I paid + what they told me they would credit me and subtract 5 days of staying in the new, dirty, and unsafe unit. But hey, at least I got some of my money back and they got some of their transfer fee. (: Also to add: If you have concerns about safety, please be aware that they have break-ins just about every other week - car, apartment, etc. Residents have asked for solutions and Camden's response has largely been "call the cops and good luck." There was a domestic incident ending in a fatality earlier this year/late last year. Communication between maintenance and the office is sometimes not so great. I've had maintenance try to unlock my apartment with me in it because the office told them I'd moved out, for example. Their valet trash company has a habit of slamming trash bins against resident doors at late hours and just not showing up on random days they're scheduled to be there. Parking is also impossible - unless you pay $50+/month to reserve a spot, you'll be lucky to park anywhere near your unit if you get home after 6 p.m. Anyway, like I said: save yourself some trouble. There are better options at comparable prices. read more

See all

Not even sure where to begin with this place. For reference, I moved in about 3 months ago. Upon move on, the apartment was never cleaned, human hair, dog hair, etc on walls, carpet, etc. The unit was disgusting. I was able to look past that and get the place cleaned. Posted a picture of what I pulled out of the bathtub drain for reference since the water would not drain. I could have looked past that until the recent stretch of crime that Camden Addison clearly has no motivation to fix. I guess we are lucky enough that they send e-mail updates as to how poorly protected their community members are. The list of RECENT criminal activity include: 06/30/2021- Mailboxes of residents were broken into and items taken 08/09/2021- Individuals broke a resident's patio door window to gain entry to their apartment and stole items 08/12/2021- 2 additional break ins similar to the one reported on 08/09 (their words) and items were stolen 08/15/2021- A shooting in building 8 08/28/2021- mailboxes broken into once again. This time my mailbox was one of them When asking Gayle Fletcher, the assistant manager what Camden was planning on doing to prevent crime, I was told that Camden won't do anything. I asked about the possibility of them procuring security to patrol the property. Her words were "Even when Camden had security, they could not prevent crime and that they don't have security at any of their other properties" I've inquired about breaking my lease due to these recent events because clearly they don't care enough about the safety of their residents or their residents belongings to do anything to rectify the situation at hand and was informed it's a 60 day notice plus a months' rent. Given the circumstances, you would think Camden would take on some more accountability and release residents who want out of the situation they have created without penalty. Bottom line, if you are entertaining living here, I can't warn future residents enough to avoid at all costs. There are plenty of much safer options in the Addison area and since the bar has been set so low by Camden Addison's management and employees in regards to customer service, I would be willing to gamble that any other properties agents would be much more competent and easy to deal with. read more

Camden Addison Apartments - What came out of the bathtub drain - Apartments Near Me - Addison, Texas

I have lived here going on 5 months and I love it. The office staff is friendly and any maintenance issues I have get taken care of right away. 10/10 I would recommend. read more

I have had interest in the Camden properties for a long time (even prior to finally coming to Texas) and finally decided on this location as a prospect. Joseph K. was a great, personable and resourceful Leasing Consultant. The property seemed for the most part, well maintained, nice amenities and I truly loved the units I was shown. The prices weren't too bad either. I'm actually quite disappointed that I was not able to lease here. I was accepted somewhere else, but I would recommend this property overall. read more

I am currently 78 years old and I have been living in the same one bedroom, one bath, apartment in this complex since October, 2020. I have experienced the common situations that go with apartment living, but by and large it has been a very positive experience. We have a real hidden gem of a park that runs parallel to the southern side of the complex. My first-floor unit is exceptionally quiet and I have enjoyed very pleasant neighbors. The front office staff is friendly and competent. The maintenance team is outstanding. As an example, this past Saturday evening I noticed that my air conditioning unit was not working. The temperature in my apt was in the mid-80s and I was pretty uncomfortable. I created a service request and Vidal, a member of our excellent maintenance crew, was kind enough to come out on a very warm Sunday morning to replace the capacitor in my A/C unit. He took a quick look at the indoor controls and then headed out to replace the part. The whole job was done in less than 15 minutes. He poked his head in the door, smiled, and said, "It's fixed" and was on his way before I could thank him properly. Thank You Vidal for a job extremely well done! If you are looking for a place to live in the Addison area, I strongly suggest that you stop by and check out Camden Addison Apartments! read more

In all the aspects I have rated Camden Addison as 5 start ! We have stayed in the apartment for more than 2 and half years and I had no complains what so ever .The apartment community is well maintained. The maintenance staffs are very friendly and take care of the service requests very promptly. They have good pest control and garbage system. We enjoyed staying there , the pool , the bbqs , the gym and the walking trails everything is well maintained . The community is beautifully landscaped which will make you feel fresh everytime you go for a walk . We were a happy Camden tennats . And I know readers may think I am biased , but we really loved the community and the people . We had to move out due to change of work place, if not we wud have loved to continue there .When we moved out ,the entire staff helped out tremendously, going way above and beyond any standards of expectations that may be laid on them for their role, specially Gayle Davis -she is a wonderfull people's person . She helped us with all the formalities and explained the charges . While moving out many apartments do charge a bomb for cleaning , but frankly speaking Camden did not. They charged us according to what they mentioned in the lease pappers . We would definatly miss staying there . read more

*My previous post can't not be seen by others, not sure this one works or not. IF YOU WANT TO APPLY FOR THIS APARTMENTS, PLEASE THINK AGAIN AND AGAIN! I submitted the application and due to some reason that I don't need to move out of my current address, I called the office and check if they could help me to cancel the application. The officer told me that all the app and admin fee are non-refundable (normally most apartments would only charge the app fee, they charged both and their admin fee is way higher than others), I agreed with this. I submitted the application on Sunday and I called the office on Wednesday, when I double checked with the officer and he said just sent them an email, app and admin fee would be charged then cancellation is good to go. And I sent out cancellation request on Friday. See what happened, they called me immediately that I still OWED them $250 because I hold the apartment for 5 days after I submitted the application, each day is $50. HOW COULD I KNOW WHICH ONE WAS TELLING THE TRUTH?? If you were me, you have made the decision not to move in and you were told that daily cost is $50, will you pay extra cost to wait a couple days then send out the notice?? Absolutely not and the officer DID NOT tell me about the holding fee of the apartments even I double check with him. Finally they told that officer is a new guy, am I supposed to be responsible for the confused statements? It's ridiculous! Think further, maybe they are playing tricky things to charge me in multiple ways. When I received the call, their tone sounds weird, they shout that I have to pay them otherwise they'll have some third parties to collect the money from me, I'm afraid of that and I don't even know if there's any discrimination inside since I'm a foreigner. I'm so speechless and I'm here to write down the feedback just want you guys to know the truth, the management here at CAMDEN ADDISON is so ridiculous. read more

I am a current resident at Camden Addison and I am extremely displeased with the management of the property. The access gate is always open. Residents have decals for parking but management doesn't enforce parking regulations causing residents to have to park in visitor's parking across the complex and walk to their building. The complex has limited lighting and several dark spots. It habeen several car break ins. The worse part is that I brought up the safety concerns to the office staff and was told that the resident's security is not a priority. Residents should feel safe where they reside, if they don't that's a major issue. After my current lease is up, I will not be signing with any other Camden Property because I don't feel safe on their properties. Update: Business Manager I appreciate you responding to my post in order to save face for the apartment complex; however, I communicated with several ppl in the leasing office verbal and through email correspondence and the message I received is consistent. There is no safety concerns for the residents. read more

The apartment itself is nice, but there are serious problems. They used nerve toxin chemicals to clean the carpet. No one should walk on the floor with bare feet or allow their children to get on it. That is negligent to say the least. The floors are paper thin and appear to be damaged. A lot of residents complained about the neighbors upstairs. You can hear everything. The walls between the apartments seem to be OK, but you can hear your neighbors downstairs, so being upstairs is not a solution. It appears that your satisfaction with your apartment is all up to which building and which apartment you live in. It can be peaceful or it can be he**. I do not recommend this apartment. You can rent a house for a little more than the total bill you pay after paying for all the trash fees, bug killer fees, and everything else that is added on. Do not think you are saving money. Cable TV You have to use their cable service. You pay it with your rent. That is high, but does not include a DVR box, which you have to pay for separately. Let's be frank. They did that so they could get more money out of residents. They want a cut of everything you pay. You do not save money using their cable. Trash Service The trash dumpsters are all over. There is no need to have trash pick up service. But you will pay $30 a month for it anyway. People leave their trash out all the time and it is not nice to see trash sitting around. That is another money making ploy by management. Sunday through Thursday, that is 5 days per week, times 4 weeks. That is 20 pickups. They miss the pickups a lot. They often do not show up. Would you pay someone $1.50 per bag to take your trash to the dumpster? I thought not... Try fitting your trash in the little trashcan. No one wants to live in a place where trash is left lying around all the time. You can call the city and complain. It is a health hazard. The women in the office are nice. I seriously regret moving to this apartment. Packages They also do not accept packages for residents. Lots of people get their packages stolen. Especially in the back of the complex. People complain about it regularly on the message board. The management office should give a crap and accept people's packages if they are going to let thieves live there. Most of the people who live at this complex are nice, but there are some criminal types going around that make you feel you are living in a high crime district. read more

fixed ac after a while but it's really cold now, good maintenance team, Ask for Vidal rivera, he will fix everything very fast and leaves no mess, the apartments are above average and don't have many problems, the rent is average but the garage is huge read more

See all

Move in process started rough, living process was rough, move out process made me want to pull my hair out! Pay a fee to clean the apartment I had to clean after I moved in, after my apartment was not ready, after the workers came in my apartment to put down the floors, eat food, use my bathroom, moved in with mold around the tub, took 3 days to figure out the piss smell in the bathroom was from the black unknown substance in the tank of the toilet like it had been sitting out side, Oh and it would be easier for me to move than for you to evict the neighbor who makes it a point to throw shoes and slam cabinets at 3 a.m? I am sure for the amount of money you will pay to move here there is a much nicer area for a cheaper price and less bullshit! read more

There is currently water damage in my apartment that has yet to be fixed. (6/1) I submitted a request to have my leaking AC unit fixed after noticing water on the floor and smelling a moldy, musty smell. That AC unit was fixed promptly, day of the request. (6/3) There is still a moldy, musty smell and I noticed discoloration from water damage on the baseboard in my bedroom that adjoins the closet for the AC unit. I submit a second service request asking for the water damage to be fixed (6/5) Still no one has checked the apartment to my knowledge. I realize the water damage is on all the walls surrounding the AC unit (my bedroom, kitchen, bathroom). I add a not to my service request that the problem is bigger than originally stated. Moldy, musty smell still present. At this point I'm reasonably concerned as I have been breathing in mold spores for at least 5 days. (6/7) Water damage still not fixed. I call management, they tell me they are waiting for a part before they can do the job. It should be coming in the next day. (6/8) I call management again because still nothing has been done. They tell me they are still waiting for the part. (6/10) Still nothing has been done; I call again. They tell me they are still waiting for the part. (6/14) I go into the office. I'm told they are still waiting for the part. (6/15) At this point I've read up on Texas renters laws and know that the building owner must have fixed maintenance issues that put one's health at risk within 7 days. It's been 2 weeks since the AC unit was fixed, and 12 days so I submitted a request to have the water damage fixed. I go into the office again. This time I find out that there was some kind of mix up, and they are not waiting for a part (so I've waited needlessly for 12 days). I ask if they have at least checked for mold, they have not. To make this infinitely better, Gayle the assistant manager, assures me multiple times that I need not worry because mold does not grow that quickly. I looked it up. Mold grows within 24 to 48 hours (There was a witness). It has now been 300+ hours since I submitted the request to get my AC fixed. They have the maintenance team go to my apartment to look at it; I'm told that they are bringing a contractor in fix it soon (not given any dates). I also called 2 water damage specialists in the area and explained the situation asking for their input. Both were generally shocked that it had not already been taken care of almost 2 weeks later considering it was such a great health concern. I call the district manager, Sydney Ellis, and left her a voice mail explaining the situation and my dissatisfaction with how it's being handled and the general lack of concern for my health and safety (left my phone number). She has not returned my call. I also used an online contact us form to inform someone about the situation. Have not received any response from this either. (6/16) I call the office to ask when maintenance is coming in to fix the water damage. I'm told that someone is coming today to give a quote to Camden. Still don't know if anything has been scheduled or for when. I also asked to be put in a hotel or other apartment for the time being so I'm not continuing to expose myself to the negative health effects. I was told that because the source of the water damage (the AC unit) was fixed, it was no longer a large enough concern to comp a hotel room. Looked this up too. Mold DOES NOT die when water is removed from the equation. Called Sydney Ellis again, left a voice mail (literally in tears this time because I was so frustrated) still no response. (6/17) I'm submitting a formal complaint to the Better Business Bureau (and likely others), calling the Texas Tenants Union, calling a lawyer, and writing a bad reviews on every website I can find Camden on. Wish me luck. read more

I had to go out of town due to a family emergency and had packages that were delivered to my house. Unfortunately when I called the office to see if there was anyway they could retrieve them and place either inside my apartment or at the leasing office, my packages were taken from my front door. Jeanette went above and beyond to try and locate and move them in for me. I left a message on the community board and they ended up being returned. Well JEANETTE went above and beyond to get my packages for me and I just want to take the time out to really spotlight her hard work and show my appreciation for her. You truly are an asset to the Camden property here in Addison and I am truly grateful for you. Thanks again for finding them and placing them in my apartment for me. Also thank you for your well wishes for my grandmother. read more

Gary, Thank you for your comment and concern; however as we have discussed at length, there is a difference between being inconvenienced due to a maintenance issue and what Camden is putting us through. We are nearing a week of living in these conditions with the stench continuing to be smelled throughout the apartment and symptomatic issues of burning eyes, coughs, and headaches due to the area still not being dried and moisture meter readings greater than 50%. Plus experiencing neck and back aches from sleeping on a cough since we still cannot use the affected bedroom. I appreciate your reassurance that this issue should be resolved sometime next week when at that time, we will have to thoroughly clean the unit, our personal belongings, curtains, and bedding due to the excessive dust and smell that is still ongoing since it is not Camden's procedure to place an air cleaner into the affected area. My question is why are we paying $1,271.00 a month for an apartment in this condition as well as out of pocket expenses for cleaning, even when we asked you for the opportunity to be temporarily relocated into another unit or for alternative housing (which you denied)? Please let me know if this is "how you care about your residents", because to me it is just pathetic. And you ask us to rate you a 10, how is that even fathomable? read more

This complex must get a cut of the towing fees because I have been at home for about and hr and a half and I was about to leave again because I have a game and my freaking car got towed, yet again. MAYBE you people could advise the towing company to take a break on cars who actually have a freaking sticker, regardless of where it is, especially if it's not during peak hours of usage. I'm so glad I pay $35 a month to only be able to use ONE spot. I cannot wait till the end of my lease term so I can finally be rid of this stupid place and the awful management of this property. I honestly can't stress to people looking for a place to live enough that it really isn't worth the headache and hassle to live here. Parking is a nightmare. If you have guests over, forget it! Guest parking is about as rare as a unicorn in hell. The management staff isn't really all that helpful and despite the slight improvement on attitude since the last time I commented on it, It's still dismal at best. Walls are paper thin, there's minimal sound barriers (if any at all) between the floors. Heating/Cooling costs are through the roof because I assume this place wasn't properly insulated (I keep a very conservative 78 when I'm at home and 82 when I'm not in the summer, turn everything off, unplug everything and my bills are still over the $100 mark for a 770 sf apartment.) There really aren't enough words in the English language to describe how unbelievably absurd I think it is that because I pay EXTRA, I only get that one spot, even though technically, my rent should cover at least one uncovered spot in the vicinity of my building. If the parking count and distribution of this complex is so pathetic that it cannot provide at least ONE parking spot per unit near the building, then this place has even bigger issues to deal with. I've lived and dealt with some really annoying apartments and situations before, but I have never been as consistently frustrated and pissed off by one complex before. I've been seriously regretting my laziness last summer when I opted to renew my lease instead of pack up and move somewhere better. Overall, worst living situation of my life read more

Safety and Security are an issue. The access gates are continuously broken. People are getting into the complex and leaving notes on doors. Multiple car break-ins. Numerous thefts. Guests are not parking in guest parking. Just a few of the issues here. read more

I've lived at Camden Addison for almost a year now and I absolutely love it! The staff is so friendly and the maintenance team here always completes our service requests that day. The events the hold here are so thoughtful and fun. As a Camden employee at a different community, I strive to be as helpful and caring to my residents as the Camden Addison team is to us here. Lastly, nothing beats having a town home like apartment but still having an amazing life night, shopping, and eateries just down the street! read more

My experience with Camden Addison has been excellent. Our first visit at the facility, we were greeted by one of their staff, Beatriz, who showed us around. She was so kind and helpful! She's one of the reasons that we knew Camden Addison was right for us. Once we decided that we wanted to sign, she even stayed at work late to wait for us to get to her and sign the necessary paperwork! This is just one example of how the staff at Camden goes above and beyond for their residents. I 100% recommend these cozy, spacious apartments to anyone! read more

Would post a negative review if I could. Was told one thing with regards to ending my lease and then come to find out it was another. Paid what I was told, online had a 0$ balance and about a few months after I get a notice in the mail that I have a balance in collections. I went online and paid it, but rest assured I have told everyone interested in this place to stay away. DECEITFUL AND DECEPTIVE! I will NEVER RECOMEND this place to anyone ever! read more

Awful management. Its almost like they go out of their way to provide the least amount of customer service possible. Very rude staff. Has tarnished the Camden brand for me forever. read more

I have been here for over 3 years. Up until recently I had had no problem with this place. Every time I tried to get some help or some issues resolved I got basic information. "Some one is coming" "well they will do it." My apartment has been flooded twice now and the only thing they can tell me is that some one will be out to rip up the carpet and clean it. I was told that the carpet people would rip up the carpets and clean them, but my whole apartment has basically been flooded so what am I supposed to do now? Not only that but I was not inform that the form for my renewal needed to be done and since I never got the form or was notified of it I didn't fill it out stating I wasn't renewing and now I have to pay for an extra month rent. This place has just been the worst with customer service and keeping the place maintain. read more

I have lived in Camden Addison twice. The first experience was the best. The second was ok. The atmosphere has definitely changed (management has no control over that). What management does have control over is the allowance of AGGRESSIVE BREED DOGS. Also, I got at least 3 notices alerting me a of a break-in that occurred on the premises. That was never an issue the first time I lived there. PROS: * Gayle L. - Gayle is a wonderful staff member who is always happy to help. Gayle was my 'go to' person for whatever explanations I needed. * Maintenance Staff - I think Bill does a great job and has a great team. CONS: Change in environment, thumping music, aggressive breed dogs. If you are considering moving to CA, I would suggest speaking with Gayle, she is down to earth and genuinely wants you to enjoy where you are living. read more

I've lived at Camden Addison for about 5 months now and have really enjoyed it. Lived in a few apartments in the Dallas area and this has been my favorite. The property is nice and I've never had any safety concerns. Neighbors I've met have all been really cool and friendly. It's right next to a park with walking/jogging trail which my dog loves, we go for runs pretty regularly. Location is convenient (depending on what you're trying to be close to of course)... but it's just a block off of North Tollway and not too far south of George Bush Tollway. My unit: For the money, the space and quality is great. All the appliances, carpet, counter tops, etc. are nice and new. I've got a one-bedroom and it's perfect for myself and my dog. Big closet is a plus. I believe all units come with a washer and dryer already in the unit (at least mine did) which worked out great for me because I was in need of a washer/dryer set and I hate laundromats. Extras: Yes, the Time Warner basic cable package was a mandatory add-on, but I prefer to have cable TV and they let you know up front when you are looking into renting here. They also have the valet waste which is mandatory, but the plus side is that it includes recycling pickup too (save the planet and all). Etc: The staff has always been helpful and friendly, I've never had any complaints. As for parking (it seems to be a hot topic on these reviews), I've never been towed or had a guest towed. I had some guests stay for the weekend recently, they parked in the guest area all weekend, no problems. I have a sticker and can always park in front of my building. Maybe others have had bad luck or just didn't actually follow the rules. My leasing agent (Gayle, I believe) was very up front about strict towing policies before I moved in so it's not like the possibility of getting towed if you don't park correctly is a secret. Overall, I have to go with the 5 stars because I've only had positive experiences here. For this price range, I would have to say it goes above my expectations. read more

Camden Addison was an awesome place to live! One of the main reasons it was so great was the staff, especially Beatriz! She was so helpful in always getting staff at our apartment to get things fixed, such as our AC when it went out after a series of storms. The units themselves are very homey and had more than enough space that our puppy loved to run around in! Highly recommend living here. We only moved out for a better commute to work. read more

Not a proud moment for me to arrive home to see the property today. It needs to be corrected immediately. The trash left over after an eviction or move out in front of the apartments that we pay for. No excuse for the disgusting appearance. What happen to the flawless execution from the staff. I've also noticed they send random emails which do not identify the sender and ask for money for a dog which my dog is two hours away. I reply to the email asking them for supporting documentation on the apt unit they ignore, then post a note on my door today about a 4 legged friend and they need $500, $300 and another $300. What a tribute to your leadership shared through the eyes of employees "Camden" read more

I have been a resident at other Camden properties before, but this is by far the worst experience I have had. We have filed a complaint about our downstairs neighbor harassing us a few weeks back. Everything was okay until last night when our neighbor posted awful notes all over the outside of our apartments and was waiting by the door for us to come home to yell at us. The neighbor kept harassing us and screaming at us to the point where we filed another complaint with Camden and even called the police. We genuinely don't feel safe living here anymore, but Camden still refuses to let us break our lease stating that there was not enough reason to let us leave. So we have to wait until something DOES happen for them to let us leave? They said that we either have to have a 60 day notice and an additional one months rent to break the lease or move to another Camden property with 30 day notice. That's a month to 3 months of us living somewhere we don't feel safe. After explaining that we don't want to live somewhere that we don't feel safe, they still said that their hands are tied and unless something else happens, there's nothing they can do. Again, we have filed complaints about this neighbor before and we had to call the police, but unless there's acts of violence, we can't leave? Now we're stuck here until the neighbor moves out. We genuinely enjoyed living here because the amenities are good, but this incident just left a sour taste in our mouths. I'm sure if we had moved into another area of the property at the beginning of our lease or had better neighbors, we would have liked living here, but this was just the last straw. I hope the other Camden's around this area have better neighbors because we will not be staying at Camden Addison any longer. If you are thinking of moving here, it is a nice place to live, but be extra careful and stay safe! read more

Just moved out after a 15 month lease. Gayle Davis made my transfer super easy. She was always available and listened to my needs and concerns regarding the community. The back pool is the place to escape the chaos on the weekend. Good community- but gayle D made it great! read more

A BIG shout out to Vidal in maintenance! - Thank you for your help with my closet light. My step stool wasn't quite high enough to do the job, LOL. I appreciate your authentic/genuine kindness and positive attitude towards others. You made my day! read more

I came to Camden Addison at the end of last year because I had just moved to Dallas and was looking for a new place to live. I want to say that I received the best service ever! Beatriz and another lady helped me and my sister browse their open apartments and really made us feel welcomed while we were there. I didn't end up choosing Camden because I was offered a free month's rent at another apartment complex, but because of the wonderful treatment I received I may be back after my lease is up. Thank you Beatriz for all your help and for keeping in touch! I would definitely recommend Camden Addison as a great place to live because they make you feel like family. The staff is great and the apartment complex is really beautiful at such a great rate. read more

This is the worst place I've done residential rental. I own two properties in New Mexico that I rent out and I've lived in government and private homes, barracks, hotels, apartments and other facilities in several countries. We used this location as a temporary segue while we sorted out final residence locations due to it's central location in accordance with our needs. Cons - Seriously insufficient parking for resident numbers; lowest water pressure I've ever seen anywhere (even so-called 3rd world countries have better water pressure); bad gym; out of touch staff and management; not highly functional floor plans (partially our fault for "settling"); excessive and questionable move-out clean up fees; very bad traffic through the area and through the complex especially rush hours; not the best choices in commercial options or nice areas very close - we got tired of Beltline and Addison Circle stuff and the tiny nearby park within a few months; We were never able to play volleyball in the sand court - a local group pretty much owned it; Resident mail boxes go broken into (I've never seen that happen before anywhere); We saw open drug dealing across the street near the corner of Trinity and Midway, and the Addison police made arrests there on several occasions; Some street riff-raff who panhandle the corners as homeless live in extended stay places on Westgrove and Addison (basically on both sides of the property.) The demographics do not favor stable residence. People moved in and out regularly. We also saw several staff come and go within 15 months. Pros - Some staff were very friendly and helpful. The main pool can be nice, but can usually be crowded. read more

I'm a little bit shocked at the number of negative reviews. Granted, I've only lived at the Camden Addison for just under two months now, but I haven't had any major problems. Pros: -The grounds are very well-kept and maintained. -The workout facilities are clean and I've never had to wait for a machine (but I've only visited morning and midday, not sure about the nighttime.) -The apartments are really beautiful, both interior and exterior. -Great location, and very reasonable rates for what you get. -The office staff is really great. Cons: -Y'all need to get your act together on fixing the gates. When you're paying to live in a gated community, the gates need to be working more than 40-50% of the time. There was a whole week where the gates were just open. I see someone come out to fix them, then the next day they're still broken. Find a solution. -The advertised rates are deceiving. If you're going to force residents to pay for valet trash and cable, that's fine, but please be upfront and just include those costs in the advertised rates for the apartments. (For example, if an apartment is advertised as 1,000 a month, it's actually closet to 1,100 a month after factoring in those mandatory services.) Be upfront about the actual cost. -Guest parking is all the way on the opposite side of the complex, which sucks. Although I'm not quite sure how management would remedy that, seeing as there's limited space and they can't exactly put in more parking. It's just very inconvenient. Overall, I very much enjoy living here, and will probably renew my lease unless something else comes up. The cons that I mentioned are honest concerns, but nothing big enough that would prevent me from living here again. read more

I know the economy is hard, this place must be really hurting. It takes a long time to get them to fix the gates at the entrance/exits. We never even updated the code for visitors cause they could easily get in when they needed to. There was a huge fire that took out 6 units which has caused constant construction/worker traffic. Its almost been a year and they are still not finished with the units that were damaged from the fire. Inundated with ants. Bogus notification charging you fees. My explanation for all the fees are that the employees must get a cut. Tons of non-residents using the pool and workout facilities. If you have someone living above you... get used to their schedule cause you hear every step and every move they make. The rent is not even reasonable for the outdated units they offer. read more

I actually don't live in the Camden Addison apartments. I live in the complex right next to them, and still have had issues with the complex. I live in an apartment that is right right next to their back gate that goes out to Addison Road. For an entire week, the gate was broken and if cars drove through the gate too fast an alarm/siren would go off for probably 5 minutes at a time. This happened day and night, and when I called to ask the complex what was going on, I couldn't get through to an actual person to talk to them. A few days later (after not being able to sleep for almost a week because of the gate), it was finally fixed. I have a friend that does live in the complex so I will sometimes go visit her. I parked in the lot and 2 hours later, my car was towed. I wasn't aware that I hadn't parked in visitor parking because there were zero tow-away zone signs visible. I hate towing companies, but understand when they are needed and will comply if I have actually parked somewhere I shouldn't have. HOWEVER, there are NO signs actually in the complex saying that it is a tow-away zone. I saw one sign on the entrance gate, but how are you supposed to know what is visitor parking and what isn't when there are no warning tow-away signs visible when you actually park? I went back and looked, and on the fence there are some faded "Visitor Parking" signs..but still nothing that says I will get towed if I park on the other side of the lot. Sounds kinda illegal to me with no visible signage, but I didn't feel like dealing with the hassle so I just paid my fine and got my car back. This place seriously needs to re-evaluate their customer service and towing policies. read more

Apartment reviews...my favorite! I've lived at Camden for a few months now and don't see why everyone is so negative about it. I find it conveniently located in Addison, near the toll and not in Addison Circle. This is one of the few places that you get a value for your dollar and the place is rather new and updated. A lot of people complain about the parking and towing. For real. There is plenty of guest parking in the complex and they are very up front about obeying it or they tow. How would residents feel if they had to park 3 buildings away because guests could park anywhere they wanted? I have 6 spots right in front of my place and about 25 more a building over. I always instruct my guests to park in designated spots or they risk being towed...I really don't think it's a big deal. I've lived at another Camden in the past and this seems to be the way they do things...guests have their own parking...it conveniences the resident...you know, who lives there full time. Service is quick, although I have only called once and it was a move in work order. Staff is friendly and they accept packages for you so you don't have to go to the post office or have them left outside. I find it very quiet also. I hear no noises from renovations mentioned in other posts, my neighbors don't bother me (I'm on the first floor), not a lot of kids (actually, I rarely see kids). It is near a school but the only noise I ever hear is a periodic football game being played...the only noise you can hear is the occasional announcer announcing a player. It's not bothersome in the least to me. It's usually Thursday nights and end early. I live right outside of a pool and I don't think I have ever seen anyone use it (mind you I have not lived here during peak summer months yet) and the fitness area is small but generally only a person or two in there. The space is amazing though. I have a large patio and the most beautiful and amazing closet there ever was. Plenty of storage space and washer and dryer included. Appliances are all newer, hard wood floor laminant where there isn't carpet, thick blinds that don't look cheesy. Walls are also tan instead of super white. The rent does include cable and curbside trash. The website prices don't depict the mandatory offerings but they let you know that you have them and what they cost. This is also a Camden thing...I do wish I could opt out but it's not the end of the world. read more

Moved here 2 years ago when I first moved to the Dallas area, still living here. They are upgrading the complex, I live in one of the units not updated yet but not sure what it will do to my rent when I do. My rent has increased 100+ dollars in the last 2 years, that's a downside. You have to have Time Warmer Cable that's included in rent which I don't prefer either. Location is great, neighborhood is great, maintenance is quick. Overall I've been very happy and all apartments will come with something you don't like and increase in rent. read more

Jeanette is the best leasing agent ever. When we were interested in different layouts she sent us weekly summaries of what was available and helped us grab the perfect lease! They're pretty transparent about all the optional costs you can add, including reserved parking. Though sometimes at night the regular spots are full, the visitors spots are literally adjacent/10 feet away from any given building, so really not a big deal. Also, maintenance staff is incredibly quick. read more

I just moved in and am really pleased with my apartment. The staff seems to consistently go out of their way to provide great service. The person I have worked with the most, Jeanette, has been really great. read more

I've lived at Camden Addison for 5 months (Apt 1211) and I couldn't be happier. I relocated with my fiance from NYC, and talk about getting more bang for your buck! We always knew NYC was a miserable apartment dwellers nightmare, but we had no idea how bad until we had the opportunity to relocate. Little things that Texans take for granted have us ELATED. There's a garbage disposal? Central heat and air? An ice maker? The blinds are included? Yes, I asked about the blinds and the leasing agent couldn't help but chuckle. Let me tell you what's really awesome about living in this gated community: 1) The staff is stellar. They once retrieved a package with perishables from my porch and stored it in the office fridge. Life savers. 2) Maintenance is awesome. I'm used to trying to catch the Super in person and hoping he takes my issue seriously sometime this month. Here: I can call or fill out a form online and someone zips over in a golf cart right away. 3) New carpet and steel appliances. I even have a washer/dryer, no extra charge. 4) I have a GARAGE and it's included in the rent! Honestly, I paid $175 a month for the last garage space I had, so this is AWESOME. 5) Fitness center, RedBox (a knock off, but works the same!), business center, free bottled water and coffee. 6) It was summer when I moved in and I felt like I was at a resort. The pools are lovely and well maintained. On the hottest days, staff brought around popsicles poolside. To counter negative reviewers: I have a feeling negative reviewers either have limited apartment experience, or simply dislike the clearly stated rules. 1) Yes, you have to park in your designated area. It's not a secret, everyone knows it. Why exactly there are complaints about improperly parked cars being towed, is beyond me. I get it: they towed you quickly. Parking illegally is illegal from the moment you do it... not in 15 or 30 minutes because you just wanted to run inside for a minute. Park where you're supposed to and this is a non-issue. I also understand that guest parking is on one side of the complex. I don't think walking is an issue. I'm told it's good for you. ;-) I believe the reason it is set up this way is to allow as many actual tenants as possible to park close to their own homes. So yes, guests must walk a few hundred extra feet. 2) Yes, cable and valet trash are required. Personally, I like the valet trash. If it wasn't required but an option, I'm not sure if I would choose it. Since it's required, I take advantage, placing my trash out for pick up more nights than not. As for the cable, I'll be honest, I hate Time Warner. Hate is a strong word, but yes, I hate them. It's the worst customer service and interface you can imagine. They don't even have DVR's with 4 show capacity or whole home solutions. That said, you can choose to take the $50 loss and get satellite instead. I see the dishes, so I know some people have gone that route. For me? I learned that TWC, for all it's failings, will allow you to buy a Tivo box and get your service from them. That's exactly what I did. I used to pay TWC $25 a month to rent a DVR box, plus $1.50 for the remote, and $21 for DVR service. I bought a $100 tivo box that paid for itself in 4 months, and I pay $15 top Tivo each month for service. I love Tivo and their interface. I now only pay TWC what is included with my rent and internet. I'm a happy camper. In summary, this is a great place to live. I've had a few times I needed help, and they've rushed to my aid. I'm greeted with a happy hello every time I set foot in the office. They keep packages and operate any way that suits you. That is, I can come in, I can call, or I can use the internet. I prefer the latter. I pay rent, submit maintenance requests, and interact with the community online. They even email me with updates and package alerts. This is the nicest complex I have ever lived in. I had no idea what to expect when moving to Dallas, and I have been so pleasantly surprised, all around. I'm happy to call this "home." read more

I must say these apartments have a lot of good things but if you want to stay be prepared for a increase in rent every year. My lease is about to end and rent has gone up $200 in less than a year! Prior to that year before went up $150. So I am going to be moving out. Over $1000 for rent is not worth it especially when forced to use their cable and valet services. Just a warning to everyone. Either plan on staying a year or 15 months or plan on yearly rent increases for nothing added. read more