They did a wonderful job grooming, my springer spaniel. Everyone was super helpful and I can tell…read morehe was taken good care of while he was there. The haircut was great - no notes.

Great grooming services for our Diamond. They are very patient with our dog who thinks she is a…read moretiny dog. Everyone there is nice and friendly. We also bring her to get her nails trimmed. We also bring our little dog & our cat Gabriella. Cannot to return.

I can some up the experience in 2 words: "Clearly Clearlake"!…read more Two furry paws up; for the best in class service and the economical prices that maintains our beloved "Snowy"... - Tel em "SLY" and "Snowy" sent you and you won't be disappointed.

Recommended improvements: 1. post prices and services in…read morereception to avoid shocking first time customers 2. If a problem or delay occurs be proactive and call the pet's owners to reset expectations 3. Take input from a disappointed client as useful information (see point 1 above) instead of reacting with scorn. "Thank you for your feeedbaaaack!" (dripping with sarcasm) 4. I told the groomer that I did NOT want my cat to get a lion cut. He came back with a mane and a little bow stuck to it.

I can't say enough wonderful things about Kassidy at Preppy Pets Salon and Mobile ! She is truly…read moreexceptional from the moment we met her. She was patient, kind, and incredibly caring with my fur baby. It was obvious that she genuinely loves animals and takes great pride in her work. Kassidy took the time to make my fur baby feel comfortable and safe,and her gentle approach immediately put us both at ease. Her attention to detail was outstanding, and when my fur baby was finished, she looked absolutely beautiful smelled amazing and seemed so happy and relaxed as a pet parent. Finding someone you can fully trust with your fur baby is priceless and Kassidy has earned my complete trust her professionalism, compassion, and dedication truly set her apart. She goes above and beyond to make sure both Pet and owners have a wonderful experience if you're looking for a Groomer who is talented, trustworthy, patient, and genuinely cares about your fur baby. I highly recommend Kassidy. Thank you for the amazing job for treating my precious fur baby with so much love and care. We are so grateful and we will see you in 3weeks

Very nice very professional will use them again dogs looking great and beautiful highly recommended…read morethank you and keep up the good work

Our three dogs boarded at The Canine Castle for 5 days. Our two greyhounds had never been boarded…read morebefore and we were nervous. Additionally, all three dogs are older and we had concerns with play being too rough. The Canine Castle made sure to introduce them slowly to other pups and monitor their interactions so ensure a successful stay. Judging from the daily photos, they all had a lot of fun! Staff is awesome, carefully explaining their procedures, asking questions about the dogs and their normal routines, etc - and they are so organized! We were also so impressed with how clean their facilities and grounds were. We absolutely recommend The Canine Castle!

We had never boarded our 13 year old Labrador and checked out several kennels. Canine Castle was by…read morefar the nicest and cleanest. We were very happy with the arrangements and will use them again.

Like the other reviewer, I too have a labradoodle and was very dissatisfied with the grooming…read moreservice performed. I was pretty excited to try this shop out as the grooming costs was pretty comparable to other shops + they included teeth brushing and are convenient to where I live. My labradoodle has a very complicated coat and can get easily matted without daily comb-outs. So I fully admit that my pup arrived with some matting on his chest, under his ears, and his behind. But I 100% guarantee that it wasn't severe enough to warrant being shaved so close that you can easily see the white skin under his coat. He also has scabs under his ear where he was shaved too closely and cut by the razor. When I went to pick him up, his eyes were still dirty and I had to ask to have them cleaned. It was very difficult to write this review as it is hard for me to speak negatively upon a small business. But if you have a labradoodle or any other type of doodle or dog who may have some matting - just be prepared for the worse. I was also charged a de-matting fee when my dog was fully shaved and nowhere de-matted. I will stick with my groomer closer to my job in the museum district who has done a WONDERFUL job grooming h with and without matting. UPDATE: The owner reached out to me with a generous, thoughtful offer to make things right - which was very kind. Their quick response to build great customer relationships says a lot about them as business owners, and is very much appreciated. Thank you!!

I took my dog in for the first time because we recently moved to the area. My dogs appt was for 12…read moreand we dropped him off at 11:45. There was young staff at the front who were clearly newer. They told me about 4 hours. I called around 3:30 just to make sure they were on schedule to be picked up and I had to tell them my dogs name 3x in order for them to "know who he was". They told me 4:30. I get there at 4:30 to my dog being "mixed up" with another dog and told me they haven't even gotten to my dog yet there was another dog ahead of me and it would be 90 minutes. They had already bathed my dog so I picked him up and paid $40 for a bath after they tried to charge me $62 for a freaking bath because they thought he was a poodle. He's a Bischon mix NOT a standard poodle. To top it off I drop my dog off at daycare near my job in galleria and was initially interested in possibly bringing my dog back for daycare since it's close to home if the haircut went good. The daycare area is a joke. It's a room with dogs barking like crazy just wanting to get out of the gated area, and no staff interaction at all. They had puppy pads down and poop on the floor. I'll continue to go out of my way to Camp Run a Mutt in Houston. I will never be returning here.

Very rude and unprofessional when talking to potential clients. Would not recommend for your…read moreboarding needs.

MPA is by far the best and most perfect spot for every fur baby . Cally has been going there for…read moreyears and we have never had any issues. Thuy and Judd are excellent with seeing the needs for each pup and giving them so much love when we are busy working or away. Highly recommended. #bestdoggiedaycare

A wonderful place to take your pet for grooming and or day care…read moreMichelle and her staff are wonderful, very caring and loving. The facility is welcoming and spotless. Highly recommend!! 10000000

The BEST place to take your pet! Super nice staff, totally satisfied with every aspect of pet…read moregrooming. I like that their automated system notifies me for appointments. Always prompt and efficient! Thank You Dogs Best Friend, You Rock!!!!

Highly recommend Parkwood Animal Hospital. They have cared for my Baby Molly since she was a puppy…read moreand she boards there when I go on vacation...I can go away with complete confidence she will be well cared for and safe

Let me count the utter disasters that occurred in my small amount of time at Parkwood…read more 1) My dog was seen by Dr. Polasek on April 29th, May 4th, May 8th, and June 1st. Dr. Polasek treated my dog for one issue "only." She ran the same diagnostic tests over and over. She neglected to truly give my dog a thorough physical examination. 2) My dog's health was getting worse and Dr. Polasek did nothing to address it. 3) Barbara in the office had the audacity to yell at me, in front of other clients, for not keeping my sick dog in a crate. A) Barbara should have minded her own business! B) I do not believe in crates "Doggie Jail" 4) My dog saw Dr. Vanderford on July 1st and he immediately noticed my dog had Jaundice. New and different diagnostic tests indicated; Liver Disease, Pancreatitis, Bilirubin, Gallbladder, Red Blood Cell Count (Extremely Low) & White Blood Cell Count (Extremely High). My dog was immediately given IV Fluids, Cerenia Shot, and four Appetite Stimulates. 《Even Dr. Vanderford questioned why Dr. Polasek ran the same diagnostic tests over and over!》 5) This states a lot about Dr. Polasek and her qualifications for not noticing my dog was that sick. 6) Dr. Vanderford was contemplating back and forth; "Should I send home a combo cocktail of medications (his words exactly) for the 4th of July weekend or a 24/7 emergency clinic?" 7) Dr. Vanderford suggested the 24/7 emergency clinic because he also works there and based on his schedule he could check-in on my dog. 8) Dr. Polasek was supposed to expedite the paperwork. Dr. Polasek dropped the ball on getting the paperwork to the emergency clinic. 9) I spoke with Silvia at the front desk who made every excuse in the world for Dr. Polasek. 10) Silvia had also dropped the ball three times regarding various issues. (Two times were basic appointments.) Per Silvia; "I'm multitasking." 11) Dr. Clark performed an ultrasound on my dog. Dr. Clark also dropped the ball because she did not send the ultrasound nor the report to the emergency clinic. (Per, Dr. Coffey at 24/7 emergency clinic) 12) My dog was admitted to the 24/7 emergency clinic on the evening of July 3rd and released on July 6th at 10pm by Dr. Vanderford. (A cost of $10k and to no avail) 13) Needless to say, Dr. Vanderford's decision for the 24/7 emergency clinic was an extremely gross error in judgment! 14) Within 12 hours my dog passed away at home in my arms and surrounded by the entire family. 15) On July 7th, my dog was brought to Parkwood to be cremated and in our family's moment of pure grief and sorrow, Dr. Clark was unprincipled in lecturing us about feeding my dog inappropriate foods, such as bacon. A) Dr. Clark had absolutely no right to be so disingenuous. B) My dog(s) only receive the very best of everything in life. 16) On July 16th, I picked up my dogs urn at Parkwood with the standard response of; "I'm so sorry for your loss and my condolences" which was beyond empty hearted. The response was scripted and completely apathetic. 17) On Tuesday, August 4th I received an amateurish text message (YES, TEXT MESSAGE) from Amy Swift, Office Practitioner. Client, After careful consideration, Parkwood Animal Hospital has decided to end our veterinary-client-patient relationship. Effective 8/4/2026, we will no longer provide veterinary services for you or your pets. Please establish care with another veterinary practice. Upon your written request by text, email, or from your new veterinarian, we will promptly provide your pets' medical records. This decision is final. We wish you and your pets all the best. Sincerely, Amy Swift 18) I spoke with Amy Swift, Office Practitioner, to inquire about this amateurish text message but Amy literally talked in circles, a pure prevarication to answering my direct questions. She could not give me one legitimate answer for this decision. That speaks volumes about her lack of character and scruples. 19) Let me be clear and concise: that I never blamed anyone for my dog being sick nor the fact my dog passed away. However, I absolutely do blame those who dropped the ball in my dogs time of need and did not live up to their Veterinarian's Oath. Between the way my dog and I were treated and the amateurish text message it truly shows lack of morality, principles, and standards within Parkwood and "I WANT NO PART OF IT!" Parkwood is not about customer service satisfaction nor the overall health and well-being of a beloved pet. Parkwood is all about money!!! This negative review is 100% based on the truth and pure facts that I and my sick dog endured in the "very small" amount of time at Parkwood. Any response is 100% superfluous as it means nothing to me. I know the stats-quo at Parkwood and it will be mendacity. BELOVED PET OWNER'S BEWARE ATTENTION PARKWOOD: THIS NEGATIVE REVIEW WAS NOT POSTED OUT OF GRIEF NOR SORROW! IT WAS POSTED OUT OF DISGUST & PURE DISDAIN!!! SHAME ON ALL OF YOU AT PARKWOOD