I love it here! Staff is amazing, friendly and professional…read more Staff is very empathetic, they are always able to answer all my questions and come up with a plan instead of jumping ahead with unnecessary exams, X-rays etc. I love that you are able to get early or late appointments. My miniature poodle is in good hands here at Falcon Pass.

We have been taking our Golden Retriever Abby to Falcon Pass for several years and they have always…read morebeen friendly. Recently we took Abby in for an issue with her front left leg causing her to limp significantly. We had noticed a lump on her left shoulder and thought it could be related to the issues with her left leg. We communicated this concern several times with Dr. Sunderland who was performing Abby's exam and she repeatedly told us that it was just Abby's breast bone we were feeling. They took X Rays and didn't see anything significant and prescribed medication for pain and inflammation. We were told that if her condition didn't improve within a couple of weeks to call them back. Abby showed no improvement after taking the medication so we contacted the vet and received a referral to MEDVET speciality healthcare. After a thorough examination at MEDVET, the doctor was concerned with the mass in the region of the pre-scapular lymph node and the lameness on the left side that they are related. This was the same mass we had previously discussed with Dr. Sunderland who repeatedly stated we were just feeling her breast bone. The MEDVET doctor has recommended a CT to determine what might be involved with the mass and to determine what further actions might be required. Very disappointed that Dr. Sunderland at Falcon Pass did not make the same diagnosis.

Great care of our new pup. I do notice there are some old reviews on Yelp, and I am really glad I…read moredidn't see those prior to considering my appointment. The old vets have retired and the new vet I saw as kind and answered all my questions, administered the necessary shots with great care and she got a ton of hugs and kisses from our pup. I already scheduled her next appointment and expect it to be that same great care and gentleness.

I too miss Dr. Dokus and Dr. Roof. The human element left with them. The new vet wants you to buy…read moremedication from them and makes it difficult to do otherwise. They required you to go in person to get a handwritten prescription that you then have to digitize. But when they misdiagnosed my dog and told me I needed to go to a specialist that was the last straw. I went to Clear Creek Veterinary Clinic for a second opinion. They removed the pre-cancerous legions and the dog is fine... no specialist required. I took my animals to Forest Lake for 24 years, and highly recommended them. I can't do that anymore.

The care our animals have received at TLC Animal Hospital and board has been above and beyond…read more We have a deer chiuaua named Goose who is 7 years of age, and we have a puppy that weighs in at 30lbs named rerun. They've known him since they could carry him around with one hand. And they helped us when it was time to say goodbye to our loving cat Abigail. She was with us for 27 years. It felt as if one of our own children had passed. And they were with us every step of the way. Checking in on us. Sending us cards. Even on the anniversary of her passing. When ever Rerun or Goose have to go in for anything, they act as if it were a trip to a friend's house. Who wouldn't want that for their pets. Especially when we have to leave them behind. Whether for a trip or just the day. Our Animals are always looking happy when we drop them off or pick them up. That does my heart good.

TLC is the ONLY place I trust for my cat, Nala's care and I HIGHLY RECOMMEND THEM…read more They are always there when I need them- for example - A few years ago, I was only 100 miles into our first cross-country road trip when my cat, Nala, started getting "motion sickness". He wasn't eating or drinking and he started vomiting every few minutes. I called TLC and told them I was traveling back east on the interstate and needed an OTC medicine that I could find at a truck stop or gas station mini-mart for Nala's motion sickness. Dr. Richardson got on the phone, and started consulting her medical books to determine a safe OTC medicine I could give Nala, the correct SAFE dosage, frequency, and advised of the best way to administer it to my cat. I immediately sought out the medicine and gave Nala the first dose, as instructed. Within 20 minutes, Nala was feeling better, drinking water again, and resting comfortably. Dr. Richardson called me back two more times during the next 48 hrs to check on Nala's status and I was happy to advise Nala did great throughout the rest of the 1,500 mile road trip with no more incidents. That level of genuine care and emergency veterinary support I received in that situation with my cat, while traveling (**without any compensation**) is something I have never before experienced with a veterinarian and that is why I ONLY trust the veterinarians at TLC Animal Hospital to care for my (current and future) FURR-BABIES. For those concerned about costs - I understand, however, TLC DOES cooperate with online sites, such as 1-800 PETMEDS. PLEASE NOTE: ***TLC also DOES NOT include ADJUVENTS in VACCINES!! This is HUGE because ADJUVENTS cause 90% of negative side effects to animals from vaccines. I hope this input helps! ~Vicki C. of Houston, Texas

Highly recommend Parkwood Animal Hospital. They have cared for my Baby Molly since she was a puppy…read moreand she boards there when I go on vacation...I can go away with complete confidence she will be well cared for and safe

Dr Vanderford and his team at Parkwood saved our dog, Duchess. She was rushed in for a life saving…read moreemergency surgery and was extremely well taken care of. We truly cannot express how grateful we are for their care and compassion. We will recommend this place to anyone!

I have been taking my pets here for the last couple of years after Dr. Kivney retired. Dr…read more Doucette is phenomenal. Took me a while to finally write a review after I made the difficult decision to put my sweet Bella down. This clinic made this difficult day so peaceful for me and my girl. Throughout the entire process the doc and his assistant were very patient and empathetic. This clinic has always been thorough with the information they have provided, professional, and just wonderful to work with. If you live in the area I would highly recommend taking your pets here. Thank you, guys, for taking care of my sweet girl all the way to the end and for taking care of my Poppi through his tracheal collapse stages and his dental surgery and Tony through his dental surgery and Kiki through her ear issues. Just thank you for everything!!!

They are great! I went to Dr. Pickle (in tears) after exhausting all efforts to get 4 of the 5…read moreprevious vets to believe my dog was ill. My dog was in daily pain, barely eating because of vomiting, and restlessness throughout the night. I was desperate because my dog was losing weight and she was a tiny dog to begin with. Dr. Pickle and team quickly her referred us to an internal medicine vet experts who diagnosed my dog with pancreatitis! Dr. Pickle was the first vet to listen and not assume I was making things up. My dog and our family needlessly suffered almost 1 year. She a large tooth pulled unnecessarily as the previous vets led me to believe several other non verified ailments were the issue. Don't get me started on the money spent going down those bunny trails! We got 5 more happy years with our precious dog under the care of Dr. Pickle and her friendly staff. My little dog passed away after Christmas at 22 years old. Her babies (12 years old) are still happy and love going to the vet! Highly recommended!

We can't say enough wonderful things about this veterinary clinic and the entire team. From the…read moremoment you walk in, everyone is kind, compassionate, and truly cares about the animals and the families who love them. Recently we had to make the heartbreaking decision to put our sweet dog, Baylee, to sleep. It was one of the hardest moments our family has gone through, but the staff treated us with such empathy, patience, and dignity throughout the entire process. They made sure Baylee was comfortable and that we had the time and space we needed to say goodbye. A few days later, we received a beautiful sympathy card from the clinic. That thoughtful gesture meant so much to us and showed just how deeply they care about their clients and their pets. We are incredibly grateful for the love and compassion they showed Baylee and our family. This team is truly special, and we are thankful to have such wonderful people caring for our pets.

Got my pet examined. The people were nice but you could tell our situation was run-of-the-mill for…read morethem, you know? They basically were kinda dry, but I did find the assistant the vet was with very kind. Long curly hair. Very sweet woman. My main qualm was that I was quoted upwards of 4k$ in surgeries. I was a bit gob smacked at the price. I then went to another vet, Clay Road Animal Clinic (a place known for being fair and realistic) and was quoted $550 for the same surgery, and they explained in detail what could be expected. My dog also generally enjoyed their presence more, which I do take into account. They also took more steps to know about what was going on internally, suggesting x-rays, which was very affordable in comparison to elsewhere. While at this Alvin clinic it was more so like a shrugging their shoulders reaction, like what do ya want me to do about it from here. This vet isn't bad by any means, but just not for me. Too expensive for at best average care. And in daunting situations, while of course they are more than willing and upfront to work within your price range, sometimes things are scary and people don't know the next steps and need these things more broken down for them. All I left with after this vet was a printed out information google webpage, and an attempt to upsell (in my opinion) on vaccines. Like I said, just not for me.

In 2024, Dr. Zue completed imaging on my dog and diagnosed her with an enlarged heart while giving…read moreme the absolute worse case scenario for my dog - heart failure. In 2026, Dr. Zue completed new imaging on my dog and all of a sudden she does NOT have an enlarged heart. Dr. Zue had the audacity to blame the imaging results on the dog food. The same dog food she recommended. It does not work that way!!! My dog either has an enlarged heart or she does not have an enlarged heart. Dog food has absolutely no bearing on it. My new veterinarian laughed in dismay and stated; "That is the most preposterous statement they have ever heard - blaming dog food." My new veterinarian completed new imaging and my dog and she absolutely does "NOT" have an enlarged heart. My new veterinarian showed me the imaging by Dr. Zue on my dog. The imaging was at a "skewed angle" so, of course, the heart looked enlarged. Dr. Zue is completely and utterly incompetent and should have her veterinarian license revoked. Again, this review is solely based on the the truth and pure facts.

I am writing to express my shock and deep disappointment with the way Family Animal Hospital…read moreFriendswood handled a critical emergency case on 11/29 at approximately 8:15-8:20 a.m. I witnessed a dog get hit by a car and immediately brought her to your hospital for urgent care. When we arrived, your front desk staff made it clear that nothing would be done until it was confirmed who would be paying for services. While this badly injured dog was in obvious distress, we were told that treatment had to wait while staff scanned her for a microchip--twice--just to identify the owner and confirm payment. What makes this even worse is that, according to your staff, the owner had already come in shortly before we arrived, yet no one had even taken a phone number from them, nor from us, to authorize care or provide consent. Instead of prioritizing stabilizing the dog, your process centered around administrative and billing details. During this time, we were also told to call other vets and even the Friendswood Humane Society, as if the responsibility for this emergency could simply be handed off to someone else. Rather than stepping up and acting like an emergency veterinary practice, your staff seemed more interested in finding another place--or another party--to deal with the situation. From the time we arrived to the time she was finally taken to the back, at least 12 minutes passed. Twelve minutes. In an emergency. When we left briefly to get coffee and returned to check on her, we were told she had required CPR and that "it wasn't looking good." I cannot help but wonder whether some of that delay--caused by policies and procedures focused on payment first, care second and attempts to shift responsibility elsewhere--contributed to her condition. From my perspective, Family Animal Hospital Friendswood's actions showed: * A disturbing lack of urgency for a clearly critical emergency. * A lack of basic compassion toward an injured animal in obvious crisis. * A policy structure that prioritizes financial logistics over immediate medical triage. * An unwillingness to fully own responsibility in an emergency, as shown by directing us to call other vets and the humane society instead of acting decisively yourselves. Nobody should have to stand at a front desk arguing about who is paying and being told to "try somewhere else" while a living, breathing animal is suffering in the waiting area. Any practice that claims to care about animals should have clear, humane protocols for stabilizing emergency cases first and sorting out billing and logistics once the patient is no longer in immediate danger. I am sharing this experience so that your leadership understands how unacceptable this was and so that other pet owners are aware of how emergencies appear to be handled at your hospital. At a minimum, I expect you to: 1. Review your emergency triage and intake procedures immediately. 2. Train your staff to prioritize stabilizing critical patients over administrative steps and referrals. 3. Put clear policies in place so that no animal's care is delayed--or passed off to someone else--over payment questions while they are in crisis. What happened that morning was not just "unfortunate"--it felt like a complete failure of duty, compassion, and common sense. I hope you take this seriously and make changes so that no other pet owner, Good Samaritan, or animal has to go through what we did. UPDATE:10:05am The dog passed away. That's 12 minutes for them to scan a dog twice for a microchip and not even have their vitals taken. What's the true cost to take an animals vitals? How much does it truly cost to examine an animal's wounds? So worried about money, and completely forgot everything else that goes into running a reputable veterinary clinic. Where is the compassion? Where is the empathy? Where is the "Hippocratic/Veterniarian Oath". Update 2: check all other social media...Yelp won't allow me to post more than 5000 characters

Every single staff member is so caring and attentive. From routine check-ups, to emergency visits,…read morethey go above and beyond to help our pup! We will always go to Bay Glen, and we recommend it to every pet parent we know! Thank you Bay Glenn for your amazing work!

Dr. Goldsberry is fantastic. I came in three times with feral/community cats (who are now…read moreinside/outside pets) and Dr Goldsberry and her aides were exceptional. It went so smooth! I was very blessed to blindly go in there - without reading any reviews & I got assigned to such a wonderful, compassionate, beautiful doctor who truly cares about animals. She personally called me checking my first cat who kept opening her spay sutures. [She was spayed at another place]. What doctor personally returns your call? Usually it is a vet tech. I highly recommend her. She gave me a goodie bag with cat food, a lickable snack and a flea/tick rx sample! And pamplets on how to care for a cat (i haven't had a cat since I was a kid).. What a sweet gesture! Oh and they're reasonably priced!