They were able to fit me in last min! did a great job! my dog got the fluffy 1 cut, he's adorable…read morenow!! lol will be coming back monthly for my doggie grooms!

PAY ATTENTION TO DETAILS ‼ The first time I brought my schnauzer there to be groomed it…read morewas a nice experience, the only complaint then was that her eye lashes were cut after I specifically asked them NOT to be cut. But because the overall grooming by Tracey was good. I accepted their apology. Her lashes are still growing out. Today I took my dog back to be groomed specifically asked again NOT to cut her lashes! When I pick her up I notice that one is much longer than the other . The owner calls me to apologize and relay that the groomer Sheldon said " he was very mindful of her lashes and they were uneven from before". I don't believe that at all! It's too obvious (see the pictures) that he cut it and doesn't want to admit it. I love to support black women owned businesses but the lack of accountability is not cool. And oddly she was okay with losing a customer.

We love bringing our pups here. Tracy is wonderful and always takes care of my doodle. The staff is…read moresuper sweet and they are always very upfront with pricing and what to expect. They are always willing to take our babies last minute if need be!

I took my MAS here for his first trim/grooming and it dis not disappoint. I am very pleased with…read morewith my baby's hair cut. I opted not to get a cologne after the bath, it was just a personal choice and they did not spritz him as instructed. The place is clean. The lady at the front desk was accommodating. I actually called the same day and fortunately they have a couple of open slot. The staff i spoke with were good. But the most important thing is that the groomer knows how to groom. I was scared that they would trim my dog's fur too short. TK's the name of the groomer. Good Job! My dog is very finicky with nail grooming and i was pleased that it was trimmed! I will be a regular of this place

Margarita is great! My dog always ends up looking so pretty after a groom with her. Whenever my…read morepuppy comes back home, she doesn't act strange or shy, which tells me that they're treating her good there. I've been very satisfied so far!

Brought our baby here to get a full groom service. Our baby was matted due to the weather, and the…read moregroomer was able to help us get rid of the matted spots and still make our baby look super cute. She also smells so good after her bath. Will definitely bring her back.

I went into Pet Supplies Plus looking to set up a fish tank, and Philip was so helpful with the…read moreprocess. He was very knowledgeable and was patient with all of my questions.

I took my dog to Pet Supplies Plus for grooming, and afterward she began limping and would not put…read moreweight on one of her paws. When I took her to the vet, I was informed that two ingrown toenails had been removed during her grooming appointment. My biggest concern is that no one told me this happened. If a procedure was performed or there was an issue with my dog's nails, I should have been informed when I picked her up. Instead, I was left wondering why my dog was suddenly limping and in pain. I understand that accidents and unexpected situations can happen, but communication with pet owners is extremely important. Had I been told about the ingrown toenails and their removal, I would have known what to expect and how to properly care for my dog afterward. I'm disappointed by the lack of communication and hope management addresses this issue so other pet owners are fully informed about anything that occurs during their pet's grooming appointment.

These guys have been a God send to my wife and our fur babies. They make changes,come whenever…read moreneeded and that is just what we need with our busy lifestyle!!!

Our dog Zeus smells AMAZING after his session with Ernie! We love how easy it was to make an…read moreappointment and they even gave us a discount when we had to reschedule because their water heater had broken on his original appointment day!

Horrible service, brought our dog back to us in the same condition they took her!! What a wast of…read more$100+. Stay clear!!!!!

Emily communicated well and she did an amazing job on my 2 yorkiepoos. She was super friendly to…read moreme and my fur babies. The prices are a little more than when I take them in to be groomed but for the convenience of them coming to the home I don't mind. And actually the price isn't that big of a difference. I will definitely use them again.

There are never enough cashiers at this Pet Smart. There's a line of customers about 15 deep and…read morethere's little movement in the line to check out. Today I tried to buy some cat food, but the line was so long, and it was taking so much time just to buy a bag of cat food that I left it near the cash register and walked out. There are some positive aspects to this Pet Smart. Six months ago, I had a really bad experience with a groomer who was extremely rude and disrespectful, but the manager was professional and corrected the error by providing a refund for the grooming. That particular groomer is no longer at this location. I think the management is friendly and helpful, but they definitely need more cashiers.

This should be a NEGATIVE 0 star review! My interactions with the grooming mgr "Carol" and groomer…read more"Hailey (sp?)" was 0 out of 5 and the absolute WORST experience in my 12 years of being a petsmart customer! Those two Karen's should NOT be allowed to interact with human OR animal customers! Buyer beware!!! The Karen's selectively inflate grooming prices and rudely ask you to leave when you question their bs and made up rationale!

The front desk woman was delightful. Unfortunately one of the groomers botched my pup and then told…read moreme the bald spot was there when I brought my dog in???? Yeah ummm....okay sis. TO BE FAIR: the establishment offered me a free bath to compensate so I'll give them another try. Overall well ran just unfortunate that I got Amanda as my groomer!

Terrible experience. Will not be returning. If you use this…read moregroomer get the price in writing. Was called twice about add on charges my dog "needed" then when I picked the dog up there was an additional charge not agreed upon. Place was shady at best.

My mother took our Havachon puppy here to get a grooming since our normal groomer is unavailable…read more Our puppy has curly-ish hair and he's mildly fluffy but he has dense & short hair so he's not prone to matting or tangles. His haircut looked an absolute mess as they left parts of him longer than others AND left choppy spots. Not only was the haircut a mess but they decided that he magically had hair knots in his ears so they decided to PLUCK it out which has resulted in my puppy developing an ear infection. When a groomer finds an issue with a pet they should be advised to talk to the owner about any "solutions" prior to them performing anything. This was not done....We also did not find out about this UNTIL after we visited the vet and called the groomers and that is when they informed us about the ear plucking. His ears were so irritated that his ear canal started bleeding and developing puss. You could only imagine how uncomfortable this is for a PUPPY. I do not recommend this place at all.

I don't usually write reviews, but our recent experience at WoofGang Bakery & Grooming in Sienna…read moremade it necessary. My mom brought our dog in, and while she may not have thought the experience was "bad enough" to speak up at the time, when she came home and told me about it, I couldn't just let it go. We've taken our dog to other grooming places before and have never had issues like this. The woman at the front desk--an older/middle-aged Black woman--wasn't the nicest. She seemed a bit unsure of what she was doing, which happens, but what bothered us more was her overall attitude. If you're dealing with customers and their pets, basic friendliness goes a long way--and that just wasn't there. What stood out even more was the woman who I believe is the owner. While I was waiting for my dog, I watched her talk endlessly to a customer--just rambling on about who knows what. It wasn't a warm or engaging conversation; it felt more like the customer was stuck listening, and you could tell they were trying to politely escape. But beyond the talking, what really rubbed me the wrong way was how she treated her staff. There was a vibe--like she wasn't the kindest or most genuine with them. It's not something you want to feel in a place where people are trusting you with their pets. And here's what really pushed me to write this review: my dog's tail was left looking choppy and uneven. It was the most noticeable part of his grooming, and it just wasn't done well at all. That's not something I expect from a professional grooming service. To top it off, a friend of mine went in a few days later and had her own odd experience. That same front desk associate offered her dog food that was about to expire. She took it but found it even more strange that the lady confidently told her it was about to expire and that was why she was giving it to her to try--and honestly, so did I. That's not the kind of customer experience that inspires confidence. Overall, between the poor grooming, the awkward energy, and the unprofessional vibe, we won't be coming back.

What an awesome little cat lounge. If you need a little Zen…read moretime this is a perfect place to be! And wonderful and friendly staff 100% recommend

We decided that we wanted to go play with some wonderful cats and we found nine whiskers on S…read more Mason Rd. and all I need to say is run don't walk for this beautiful experience. For $18 you get an hour to spend with all the cats that they have in their facility and you can buy treats to give them and Special cat lollipops to give them Alex gave us all the rules and let us know everything about all the cats who are mostly up for adoption if you would like to adopt one. He was so informative and friendly, which made the experience even better The cats have lots of towers to play on and a hamster wheel and cat scratching stands around the room and there's plenty of places for them to lay down and hide and nap. There are places on the walls for them to layout on and lots of toys for them to play with. You must have socks on to enter the lounge and play with the kittens. We had such an amazing experience that I cannot wait to go back. This is a great place to bring children before you get them a pet to see how they interact with the animals. And again, Alex made this experience 100% better and every Business should have someone like him running their shop. I highly recommend that everybody go visit them and enjoy the kittens and the cats.