Bait & Switch!!!! We were lied to about the purchase of our SUV. They said they would include new tires and deduct $1000 from the used car. They wrote up the contract and didn't include either. When questioned, they said they would do one or the other, not both. This was AFTER they shotgunned our credit all over town. They they said go pick out tires off a used care. Multiple lies in one transaction. They lied about the $1000 off, they lied about including new tires on the car, then they lied about one credit pull when they pulled many. They also lied about the interest rate we were going to receive. They didn't even have completed paperwork they day of the car delivery. They mailed the contract with different rates than what they said. I've never seen a dealer lie so much. I was just tying to help my kid buy his first car. I would not recommend them to anyone, and I'm a person who has bought over 20 cars from dealers in my 40 years. read more

I just purchased my first vehicle from Camp chevrolet, and I've never had as good of an experience purchasing a vehicle ever. They were were very upfront and straight forward, and Patrick Stevers helped me get a better deal than I even asked for. I would highly recommend buying a vehicle at Camp Chevrolet! read more

Nick Roberson was very patient, understanding with us and treated us with respect. He found the car we were looking for and we're extremely happy. Our financing meeting with Cara Davis went quickly, was informative and was low pressure. We even met the GM as we were about to leave with our Traverse. Thank you Camp Chevrolet! We'll see you at our first free oil change. read more

Contacted the dealership via their website about a pickup they had listed. Was contacted by text from one of their salesman. We communicated about the pickup and I ask for more info on the pickup and was emailed the build sheet. I in return submitted my trade information and told my salesman to work up the numbers for a difference. We worked on this deal for 3 days until I was satisfied with the deal. Contacted my salesman on a Saturday morning and was in the process of getting the email address to send to the proper people to close the deal and was asking the salesman a question when he informed me that another salesman had a customer that was interested in the same pickup and my deal was dead. The sales manager told the salesman that he would work with me on another pickup like the one I was going to buy, but magically the price went up $10000. I would steer clear of this dealership as they can not stand by their word. read more

We bought a year-old Volt, at a fair price, and have really liked it. However, at least in regard to their used car dealership, I won't deal with Camp Chevy again. I'm in my 50s and this is the worst experience I've ever had with a car dealer. Makes me leery of considering a Chevy again. For two months, they would not reply to my multiple messages asking (very respectfully) for a call. Reneged on their promise of providing a back luggage cover for my Volt; didn't even send me the promised $30 towards what turned out to be a $75 cost. When I asked about them not honestly informing me and my wife of damage to the car, their response was "that's standard business practices." In other words, you should never have trusted us. Well, now we won't. read more

I made an appointment almost two weeks ahead for a factory recall on my Chevy Malibu. I arrived Saturday morning at 8:30 but the parts were on back order... I guess it wasn't important to Canp's service department to call me to reschedule. This was my first time to this location and I'm really not impressed. read more

terrific experience. could not be happier. our salesperson, rebecca, was awesome and helped us get a great deal on our new car. i would definitely recommend them! read more

Put a deposit on a new Camaro and they sell it to someone else all they did was email me and tell me there sorry. Not a good place to trust.

My Suburban broke down outside of Spokane. Had it towed back to Camp for repairs. I did not have an appointment and the people who helped in the service department could not have been friendlier or more helpful. They got me in to an already busy schedule and completed the job that day so I could get back on the road and get home. Ryan was a great, customer service oriented service advisor. He and the rest of the staff were friendly, knowledgeable and kind. They also have a courtesy shuttle that will drive you where you need to go. THANK YOU Camp! read more

This place is horrible!! I've been searching months to find my dream VW beetle and I found a used one here. My husband missed class and work just to spend his whole day wasted at the dealership. When we finally got approved I finally got to drive my beetle home. Well when I got home the beetle made a loud vacuum sound whenever I started it and the weird thing is they left the car running in the lot for a long time so I could just "drive" it off the lot. It was a little suspicious, like maybe they knew it made that sound. Anyway they also said it was fully inspected by the VW dealership but they kept making up excuses every time my husband asked to see the paperwork on that. They also wouldn't offer a warranty of any kind. That car was a lemon and they offered me very little trade in value for my honda!!! luckily my mom bought my car from me for the same price so that's a hell of a deal, and I took the car back first thing the next morning. They wouldn't even lower the price of the car and it had a total crashed broken bumber in front and it had high miles (107,000) the car was above kelley blue book price and it seems like they were totally a big rip off. I will never buy a car from them!! I'm going to go buy a brand new 2012 VW beetle when it comes out later this fall. I'm sick of dealing with car salesman people who lie. They could have at least offered to fix the car or show us the paperwork on the inspection, or better yet lower the price of the car!! WOW. What a waste and a very big disappointment. read more

I came in to test drive a 2015 Chevrolet Sonic Manual. I gave Kevin a heads up that I was headed in and he had it warmed up for me! He answered all my questions excellently! There were a few things that he was unsure of but instead of making something up to make the sale he went and found the answer really quickly. I ended up purchasing this vehicle because of all he super salesmanship that he used. LOL! I am very happy, all except I thought that they could throw in a hat or 2 but they did not. I did have a problem with the finance person. He tried to raise the APR after I already signed the paper that was approved by the main person. Then the finance person said that it was only X dollars. I was ready to leave because of that. It is my money that they are trying to get and I was having none of that. In the end I got what they originally approved. Oh and FYI, my LT Sonic is AMAZING! Really fun to drive, handles well, shifts very smooth for an manual! Very happy except for the lack of hat and the finance guy. Oh and its funny that I purchased it on 12/13/14! NICE! read more

I bought a used vehicle from them. I did not have a good experience. When I looked at the vehicle I was assured that repairs would be completed if I bought it and that the repairs would remove the service engine soon, as well as the abs/brake lights that were on in the dash display. I went forward with the purchase. After waiting several days for the repairs to be completed I went to pick up my truck. No sooner than I left the lot the same dash warning lights came back on. Of course I immediately returned. They apologized and said they'd take it back in the shop. The next day they call me to say it is ready. I pick it up, a mile down the road on come the lights. This song and dance continued for no less than six return visits. Finally I was so fed up I decided to go elsewhere. At best their service department is incompetent. At worst they might very well be dishonest. I can't help but suspect they never did Any actual repairs, just told me they did and gave me the truck back knowing eventually I'd get fed up and take it somewhere competent. read more

Well I'm giving Camp Chevrolet one star, but only because I can't give them a negative star. I will exempt Jim from this review as he was very helpful. The snake oil sales manager that is Wade is a different story. I've worked very hard the last many years to buy my first new vehicle and one that is limited supply. Sales manager Wade outright lied to me. He told me that he had an allocation for one of these cars in the 2012ym when he knew that was a lie. He then lied to me for more than 2 months and dodged my phone calls, preventing me from getting an allocation from another dealership while there was still time. To further aggravate the situation, Wade looked me in the eye and gave me a gentlemens agreement to sell the allocation he said he had for MSRP. After finding out months later that he had lied to me, and confronting him after going in 3 times to see him about it, he then told me he wanted $5,000 over MSRP if they got an allocation for 2013. All I can say is that this dealership and it's leadership are a disgrace to Lithia motors, and should be avoided at all cost! Find another Chevy dealership, there are several in the area. read more

In 60 years I've never seen such a deceptive crew. They claimed they had financing but didn't. They claimed they would spend up to 1500 for repairs that too was a lie. They claimed to be done and ready to deliver the vehicle and took the 4K down on my MC debit. I then never saw the keys or the vehicle again! 4 days later they called yelling over me we aren't able to get it financed. I stated then return the down to my card you took it from and we are done. They refused . Now a week later I have to complain to the dealer investigator to attempt to get MY money back from these scammers. Unless you are interested in giving Lithia a 4K loan for free and your money back when hell freezes over don't go there. They never delivered the vehicle only took the cash and won't return it. Good deal right? read more

Well wish I would have talked to a guy that has done some house work for me that I did not know had been a mechanic. Not saying he is 100% right but pretty much predicted what happened. I did not do as he asked and cancel the payment. I have a new vibration in my 2007 Solstice that I googled and it said it is probably motor mounts etc. I told you guys that but do expect them to troubleshoot as I am just a customer. Well the guy I know I told about it while they were working on it and he said he thought it was a motor stabilizer or balancer he says all motors have. He said if they change what I thought it was it would probably not be fixed. And it gets better. I told them if it is over $250 to call and the guy did and told me it would be $424. While I had him on the phone I talked to my wife about it and said go ahead and fix it. Then when I get there the same guy looks at the notes for the work and pretty much tells me it is still vibrating, that these cars do that but it is better. So to me that pretty much says it is not fixed and he tried to charge me over $600. He got it down to $505 after I explained to him what I was quoted on the phone and I paid that. So to say the least it still does vibrate more then it used to. It does appear to be a little better then when I brought it in but it is not fixed. And I really don't have another extra chunk of cash to have them charge me to trouble shoot again? So you tell me what I should do next? I sent them this review a few days ago and it said they want 100% of their customers to be satisfied and I have not heard back so going to do as the review asked and post it. read more

After purchasing a 2013 Nissan Pathfinder. Much to my dismay, my wife pointed out that there was a hole in the interior molding around the rear hatch. It was an odd place near the upper portion of the hatch. To be honest, it look like someone took a hammer or crowbar to it. I took the car back to the dealership and made them aware of the situation and they said the car was sold "as is" and they would not fix it because they made no money on the deal. What a joke! The gm, RANDY MILLER, was downright hostile to me on the phone. After dealing with professionals like the folks at Larry h. Miller...I was expecting some kind of sympathy...anything! These clowns could use a few pointers from the Japanese on customer service. No wonder Detroit has been suffering all these years! read more

Stay away from the parts and service departments at all costs. In all my life, I have never experienced such terrible customer service. When I took my Malibu in for service, I picked it up 30 minutes after service dept closed. It took 45 minutes for the sales department to find my car. Not once did anyone say sorry and the employee helping me said that his GM was ignoring him. Then today was the final straw. I ordered a new rear view mirror and the parts guy treated me like shit. He was short, rude, and unhelpful. I was so pissed. I will go great lenghts to never go to or recommend this place again. read more

To bad you have to give a star, they don't deserve even one. Our 2010 Malibu was in there shop for 70 day's waiting for a part that they don't make anymore, then suddenly a part showed up. Then they charged us for a loaner that we were under the impression was a loaner not a rental. Buyers beware Camps and GM offer terrible customer service. We will never go there again or buy GM vehicles !!!!!!!! read more

Leased a car and made arrangements to pick up car a week later. We arrived a week later only to find out the car was previously sold and the passenger door had to be pried open by the cops to get suspect out of car, leaving damage along the door frame. This was not disclosed when I first went to look at car. The salesman Kody and the sales manager assured me the car was still considered new by Chevy and the dealership, which is why they could still lease the car. I accepted their explanation with trepidation, but still agreed to take car. 2 days later we agreed my wife would come to get car after it had been cleaned. I texted Kody at noon saying my wife would be there between 4 and 5 that afternoon. She arrived expecting to get car and leave. An hour and a half later she mercifully left the lot. The car was not ready, gas tank not filled and paperwork not done. The finance guy had no idea we were coming to get the car. Great communication by all. The salesmen and manager are nice an attentive to you when you are shopping, but one the papers are signed you are suddenly less important. Bad customer service, horrible communication between departments, and questionable transparency about car history. All in all a bad experience. I will make sure all my friends and family know not to go to Camp Chevrolet. I certainly will never set foot on lot again. read more

I started looking for a new vehicle about a week ago. I went to several dealerships before camp Chevrolet and was disappointed with all of them until I came to camp Chevrolet. From the moment I stepped out of my car Zeb greeted me and my wife and he listened to all of my requests and stayed in my price range and never pushed anything on me. At one point he was running back and forth to the office to get keys to vehicles I wanted to check out and he would always pull them out and open all the doors up to show me every angle of the vehicle possible. Every step of buying my new truck was hassle free and they had my best interests in mind throughout the entire buying process. This was by far the most pleasant buying experience I have ever had. Zero pressure and all my requests were met. This is by far the best/ only place people should go shopping Chevrolet or Cadillac vehicles. If there was an option for more than 5 stars this place would get it. read more

While we didn't get everything we were seeking on our trade-in deal, we believe we were treated well and the salesperson, (C J) and Sales Manager were fair and forthright. Much better than the last time we did business with Camp in 1983 (which turned out not to be a pleasant experience due to long-term issues with the 1983 Monte Carlo we had purchased [a real lemon]). We had found a similar vehicle, one year newer, but with a few more miles on it at another dealer priced a few thousand below this vehicle, but this Tahoe was a lease return by our cousin who we knew had taken excellent care of it; and Shelley had driven the vehicle on a couple of long trips the two had taken together, so she knows how it rides and handles. Since Shelley is the primary driver, that was an important factor in our decision. Although out trade only had 26,000 miles on it, which was very low for a 2010, it didn't have some of the features we enjoy with our three grandchildren when we travel to the coast or on shorter trips around the northwest. A true surprise was a FULL TANK OF FUEL on delivery. THANK YOU CAMP! Haven't experienced that since purchasing new vehicles in the sixty's. Way to go to set the standard. Overall a truly exceptional experience. I might add that another dealer from whom we had purchased our last two vehicles and who did not want to do the deal Camp did, called the next day to say they would do the deal, but alas, too late! read more

Insisted I put down an non-refundable deposit for a 2017 ZO6 Corvette order (when other dealers indicated the deposit was refundable). Could not give me a price on order, but indicated they would give me the car at dealer's invoice price and they would confirm that price when they received the VIN and knew their holdbacks, etc. Contemplate for a moment a dealer that can't give you a price but wants your deposit to be non-refundable. Indicated car would be delivered in 6-8 weeks. 8 weeks went by and the car was just being built. They sent me the VIN and I discovered they had ordered the wrong car. The dealers invoice price they gave me was higher than their actual invoice price. None of my options were included. The car was a 1LZ instead of a 2LZ and the interior color was wrong. I cancelled my order. The deadline to order a ZO6 from the factory has passed and now I'll have to wait for the 2018 model year. Incompetent and dishonest. Stay away! read more

Absolute worst experience just trying to do my routine oil changes. I used to go to Jiffy Lube with my previous vehicle, but thought I should stick with the dealership I bought my new truck from. Wow was I wrong. I make an appointment online every time and every time I show up, they are swamped and act surprised to see me! Today I was in line just to check in and the guys at their desks noticed that they knew the person standing behind me in line. They said hello and checked him in before me. I was left standing there for a full 15 minutes before I was even checked in! I had an appointment... so it's now been 1 hour and 15 minutes since I checked in and my oil has still not been changed. BUT someone I haven't seen before came to me and said it was time to do some other service on my truck and wanted to know if I wanted to do that today as well. No... I just need my oil changed and I don't need it to take up my entire day. They have a sign on the wall with a phone number that says to text it your full name if your service advisor has not provided an update in the past 60 minutes. I texted it 10 minutes ago...nothing. This is ridiculous! Worst service I've ever had from any business in any industry! read more

I made an appointment for repairs their people recommended, and dropped the car off the day before the appt for convenience. They had no record of my appt, much less notes of my forwarning that I was dropping it off early. A day and a half later - I get a phone call essentially asking me where my car was. (Very SCARY!) On the third day after the work was to start I call and ask when my car will be finished. What car? Your name isn't in the computer? Maybe it's in the body shop? In other words ... I'm an idiot and don't know how to deal with customers. Next I get a phone call from one of the guys telling me the work will be done today or tomorrow ... can't narrow it down. Twice they have me thinking they've lost my car, and after 3 days don't know when they'll be done with basic repairs? (no, body work wasn't asked for) I will gladly tell everyone not to go there for automotive service. read more

Definitely was not the best car experience I have ever had. The salesmen wasn't willing to listen to MY needs and insisted on talking with my mother when I was in fact the purchaser. I would like to think that I was not being overlooked because I am in my 20's and considered a not big spender. I Felt like my business was not valued. Also, I want to add the following...if you are selling a car PLEASE know more about the car than the consumer when you are a salesmen. You should know that a car is 4WD or 2WD and the correct trim level. I was not impressed, don't say it is a ___ model when they didn't even offer that trim in that year. Completely oblivious to details and such. This makes me wonder if you really know what you are selling? I knew far more about the vehicle than the salesmen and it was very apparent that he was not very knowledgable saying that "he is used to selling Cadillacs". Poor excuse, a costumer is a customer...no matter what he or she is purchasing. I recommend going somewhere else for you automotive needs. read more