This place is awesome! Great customer service and the General Manager of the RV sales is super nice and willing to work with you. They also have a great variety of campers and tons of neat stuff in the store. read more

New freedom elite 2021 27 ft nothing but problems . These guys got us in quick . 2 week trip problems 6 hours in . Service department was great . Didn't know something else would happen a day later . read more

Our experience with Camping World has been one I would not wish for anyone. We thought that we had found the perfect camper to fit our family's needs. After using it for such a short time we found a few items that needed attention while still under warranty. After your company has spent time resolving the issues we are now left with a camper that is worse than when we handed it over for service. Every time we look at it now we only feel frustration and disappointment with how we have been treated rather than excitement for our next family trip. We purchased a brand new camper in May 2020 and have had one issue after another. The first issue came when we opened the awning for the first time and found a hole in it. We called and were told they would gorilla glue it for us. We told them that was not acceptable as we just bought this camper and that would be a band-aid not a solution to the problem. They agreed and we had to take our camper back to Bowling Green (a four hour round trip for us) to have the awning fixed. It is WORSE than it was the first time with a huge dip that allows rainwater to splash all over us when it rains. So, we dropped the camper off AGAIN for this (AND MANY OTHER ISSUES) to get fixed during the winter season. After 2 1/2 months, we just got our camper back and the awning is STILL NOT FIXED. Even worse, there is MORE damage done to the camper than when it was dropped off for service. During repair, someone put a hole in our bathroom flooring, tried to fix it with a big glob of glue, and did not tell us this had happened. The shower wall is now unattached from the wall, which will allow water to get behind and cause mold. There is a rip in the wallpaper behind the sink in the kitchen and a bubble in the wallpaper above the window, many nail pops not fixed or smeared. The worst damage comes on the outside. One of the reasons we had to drop the camper off for repairs was a wall stud became detached from the roof. Service department removed the metal siding, kitchen cabinets and apparently the shower stall to repair the displaced wall stud. In doing the repairs they caused significant damage to our camper. The metal panels they removed are dented and scratched beyond the point of being able to repair them. They then used high gloss silicon around all the doors, windows, speakers and other penetrations which looks awful. The silicon was but on in globs and smeared on the metal panels of our camper. They made attempts to cover some of the dents and scratches with silicon as well. It is the most careless, sloppy job I have ever seen and the fact that this was delivered back to us in such horrible condition is appalling. We were even told that everything looks great other than the awning, which they still had to order material for even though they knew this needed to be replaced in September. We were lied to and to say we are angry is an understatement. The value of our camper has been diminished at the hands of the service department of Camping World of Bowling Green. We do not have a brand new camper anymore; we have a salvage yard camper. I would not recommend Camping World of Bowling Green to ANYONE. If they would take it back and give us the money back that we paid for it, I would do it in a heartbeat to never deal with them again. A report to BBB is next on my list and we will not stop until these many wrongs are made right. read more

Do not buy a RV from here. If you look, don't give them your information. I put down $500 deposit to lock in pricing and still can't get my money back. Scott Wilson, sales manager stated it was company policy to keep $200. I saved over 10% on a new model. It's typical sleazy used car salesman bologna. Pay $500 for documentation. Another $600 on vacation package that's never explained in detail. I'm calling my credit card company to see if they can help. This is fraud! read more

The first time we went in they were 20 minutes from closing and as we walked in they asked "can I help you"? In a snippy tone followed by saying we'd have to be quick because they were about to close. They were not they clearly just wanted to close early. The second visit I returned something I bought the day before because they advised me on a product that did not work. Three people were at the register but no one wanted to help me. Such sour faces you would have thought that I just kicked their dog. We try to shop local, but Amazon here we come.... read more

Has the front brakes go on my class A . Called camping world for repairs and was told that they did not do work on class A motorhomes. I asked if they could recommend a place and they said no. I have spent a lot of money with this company in the past not anymore. They were not helpful at all. read more

Excellent service!! We were leaving from racing in Bowling Green KY, about to get on the freeway, when we noticed a large side-wall bulge in one of the tires on our enclosed trailer. We went to a local tire store that wouldn't touch it....we made our way to Camping World and they were able to graciously change the tire right in the parking lot!! Thank you Camping World! Your friendly and expedient service was greatly appreciated!!! read more

This is not the correct address! You will have to call and find out where they're at their high 65 exit 22 it is a great store the people in there are very friendly read more

Takes this place FOREVER to do warranty work and then they don't do it right. Always gives the run around on why it takes them so long and why they didn't get done what they said they were going to get done. Don't go here period, especially if you need service/warranty work done on your RV. read more

Sub-par customer service. We purchased a new Montana 3791RD from the Bowling Green Camping World in August of 2021. We picked it up one day, packed it up the next and headed to ND for a job. Once we got settled in, we started noticing several problems with the unit. Some were build issues, some were make ready issues. The water was never hooked to the refrigerator, the water line is coiled up under a cabinet, the dining table was broken, the TV did not come up all of the way to be able to use the remote, staples were pushed through the bathroom wall, tearing the wallpaper. Body molding under bedroom where 5th wheel hook up is, is loose, wavy and not adhered to the RV. Big gaps where 5th wheel is, and rain will get in it when travelling, making the flooring unstable if it gets wet, Entry door handle wore out from being floor model. Rubber grip was torn. We mentioned to sales team when we looked at it before it was taken back for supposed make ready. They just cut the foam off, and told us so, since there were no replacement handles available at the time. They put a cheap 2 part handle on it, and put zip ties on it. They left the sharp edges, and my wife cut her hand the first time she went down the stairs, Passenger side storage door in front does not fully close front and back of door. We got to our destination, and there was a bunch of water inside from leaking. This is also not good for RV flooring, Storage door in rear where slide out storage is, does not fully shut on driver side, causing leak in to storage area. The RV was filthy, inside and out. They rinsed it off, but there were water spots all over it. Thinking we bought the paint protection, but looks like nothing was done there. The inside floors were horrible. Do they not clean these up before they sell them? It was disgusting. I thought more highly of camping world than this. I had several conversations with the temporary service manager over this. He was trying to get someone that could come to us, since we were in it, on a job. I emailed him pictures and a list of issues. He made sincere comments about getting this resolved, but then ghosted me. Have not heard back. Tried several times to get ahold of him and no return calls. There is supposedly a new service manager, and a new general manager, but yet, no one has contacted us. When you purchase a luxury edition camper, you expect better. read more

If I could give this 0 stars I would! Don't buy a camper here!! I purchased 2021 camper. Although it was brand new, there were 2 minor defects on the interior and 1 minor outside. It was written in the documents to be fixed, no biggie. When you attempt to call the service NO ONE in repairs answers the phone. We were finally scheduled a date to bring our camper in. They had it 1 month (no big deal, that's a decent turn around time) and finally called us on a Friday to tell us it's ready. We drive 1 & 1/2 hours to only be told they can't give us the camper because it was locked up in another lot and the people went home at 3:30 pm and they had no access to it. I called the person over camping world (Dave/David--he's an asshole) he will repeatedly feed you the line "what do you want me to do about it?" He flat out doesn't give 2 shits because they already have your money. To compensate the time camping world delivered our camper and once they pull into our driveway and parked it was found that those issues were NEVER fixed AND there is damage to the front of our camper, which I have proof of. I called David/Dave (guy mentioned above) to be told "What do you want me to do about it?" Please go elsewhere! Don't waste your money! Customer service is the shittesr I've ever seen! That slogan "if you aren't happy, I'm not happy" only applies prior to the sale. After the sale you are shit our of luck! Beware! read more

When buying our new camper we were handed blank contracts to sign, saying the computer was slow. after leaving us multiple times to (cut us a better deal) and me saying no each time we came to a number and I agreed. They then added almost $9000.00 in Add-ons to the final price including multiple service contracts, never showing us the final price only our Monthly payment. I was under the impression the deal was for 10 years but the loan was for 15. We were in a hurry so I didn't pay much attention but am sure we never seen the paper with the nearly 9,000.00 in service contracts including 2 that I know I said no too. I will never do business with them again. Took an entire day to get the service contracts canceled to keep from paying the $9,000.00. Also once the papers were signed they didn't have the time of day for me. Not even to tell me where to drop the trade in or where to go to pick up the new one. The only good experience I had was talking to the mechanic when he help me hook up because none of the sales team would. read more

I would NEVER order anything from Camping World again. I ordered a chair on 7/29/18. Expected delivery was 5 to 7 days. As of 8/20/18 I have not received my product. I have spoken to two representatives on two separate occasions at Camping World and neither have followed up with a return call to me regarding my order as promised. They have also charged my credit card for an item I have not received. This demonstrates POOR customer service and an attitude of "we don't care". I would never recommend Camping World to anyone. read more