I started to look for an Rv in December 2019. We have had 2 class A Diesel Pushers, but sold our last one to buy a home. After a year traveling without an Rv, we felt it was prudent to purchase another one due to the cost of eating out, traveling with two Morkies and staying at hotels. We thought about a travel trailer, but after spending a lot of time working with Keith we ended up going the Fifth Wheel route. We settled on a 2020 North Point 383FKWS. When we went to take delivery it did not have the equipment advertised by Jayco (Specifically JayCommand). Camping World of ROSCOE, IL. went to bat for us with Jayco. Jayco was not taking any responsibility for the misrepresentation of the unit and was unwilling to correct the situation. Camping World handled the situation professionally and mitigated with Jayco. When it was all said and done, Jayco built another unit with the specs as advertised and agreed upon, and we took delivery a few days ago. It was a long process not due to Camping World of Roscoe but due to Jayco not accepting reprehensibility of improperly advertising their unit. Not a fan of Jayco customer service, but Camping World of Roscoe took the time to first find me the right RV and then mitigate a bad situation with Jayco. I give Camping World of Roscoe a 5 star, but after dealing with many Camping Worlds they are not all the same. For example, I would give Camping World of Chicago a 1 star. Don't judge Camping World as a whole but judge each one as a separate entity. You will be surprised! Thank you Keith, Zach, Josh and Cody and the whole (sales, finance and service team). Hats off to your effort. This was a learning curve for everyone. I will be back to purchase a pop-up and my yearly inspection. read more