I have been going to Desert Cities Dialysis for a few months now and didn't really know what to…read moreexpect. I was very scared as I am 60+ years old and all this is new to me. The place is CLEAN, SPOTLESS. SMELLS FRESH. Staff is pleasant and all work very cohesively, like a well oiled piece of machinery. They are always complimentary of each other and the ATMOSPHERE is great. I FEEL SECURE in their abilities. Their DIETITION, CLINTON, is a definite asset! Nurses and Techs that stand out particularly to me are LEXI, MARY, GLORIA, and TONY. I would whole-heatedly recommend DESERT CITIES DIALYSIS to everyone!

From the owner: The goal of Desert Cities Dialysis is to provide excellent-quality care, utilizing the optimum…read moreresources available to provide such care for all of our patients. We provide patients with options in their care, including hemodialysis, peritoneal dialysis, and home hemodialysis, under the supervision of highly trained, qualified staff members using state of the art equipment.

Why is it so difficult to have a efficient tech? While there are some techs who are excellent they…read moreare few and rarely available. Supervision, standard procedures, and common courtesy, are missing from the majority of the techs. Som patience are treated well while others are barely treated at all. This facility like the one on Hesperia road is run without very much structure, professionalism, or efficiency, and the techs work with their own individual procedures whether there good or bad right or wrong. Although the staff is willing to listen with an open ear, changes are slow and almost nonexistent. How many times must a patient yell for help before someone hears them and how many times must a patient complain before they actually get help to resolve the issue. Can these techs get off their phones ? The facility is like a party hour at a club with all their personal laundry, being sprayed all over while 90% of the patients are sleeping or trying to sleep. The alarms on the machines are constantly going off and staying on in the alarm mode while techs continue to talk about their personal life across the treatment floor. I need a kidney so I can leave this place.

My son is 26 years old and has gotten the worst care there! The Dr's don't communicate with each…read moreother....hence the over potassiated him by giving him "nuva shakes" which are loaded with it! The one chair the staff puts him in the pulse monitor doesn't work so it's reading his pulse at 140! They panic try to give him stuff for that! I came in early to pick my son up and he was in the cracks of the chair and looked dead! Everyone was just walking by like nothing! Constantly barraging me with payments!

Very poorly managed if you dont want to experience how poorly they train their employees on keeping…read morea professional manner at work, this girl tech that works there stalks me and wants to be with me and i have reported her and they don't do anything. After 6 reports all they did was change her schedule. If you want to feel safe this is not the one choose another location please thank you

Unprofessional staff in charge.. I needed a dressing to secure my access port in my chest that ends…read morein my heart and prevent it from getting wet in the shower, the lady in charge (D) told me to either use a ziplock bag. I stated that ziplock is not a medical dressing, her solution is to take a bird bath, which i considered it to be extremely insulting since I have never provided sexual pleasure for money or used my cane to walk the streets at night. The center is using swamp coolers to cool the treatment area which results in a high humid environment that leads to excessive sweating. I will not be going back.

First time here- It was ridiculously a nightmare finding this place at 4 am. This place seriously…read moreneeds their sign and address lit up ; better lighting. It's hidden away, between warehouses and alleyways. On the other hand, the staff was welcoming and understanding on our late arrival

Though the staff at this dialysis center is great, I can't give this center any recommendation…read morewhatsoever because the nephrologist are so negligent. Their office will not let you speak to them without an appointment, and generally makes it impossible to get in contact with them with any matters they don't consider to be a dire emergency. Notes asking for anything, such as to approve the use of any medications, are completely ignored unless you pester them repeatedly- and nothing will get done in a timely manner. They allowed my father to go four days without dialysis when his fistula was clogged instead of having anyone work on a weekend, and gave him medications to shed potassium without checking if he was healthy enough to withstand it. Ultimately the complications which related to all these things contributed to his death. There is no other dialysis center in town, but please don't make the same mistakes we did. If you have to go here you have to educate yourself on you or your loved one's care. Please do not rely on these doctors.

My husband has been a client here for nearly 21 years. He's had the opportunity to transfer to a…read moreunit closer to home, but declined. Because the staff here is like family. Although the turnover is pretty rapid, a few are veterans. When he comes home and talks about Oscar, or Nancy, his face lights up. They are all very professional, and are excellent at what they do. Facilities are extremely clean. The only downside is they are sometimes understaffed, and clients are left waiting to either go on a machine, or be taken off. That, of course, is no fault of theirs. They make what is a difficult situation, much easier to tolerate.

Desert rollers helped transport me to my CT appointment. highly recommended specially Richard (he…read morewas my driver) he was very professional, courteous, patient, and helpful my appointment took longer then expected he had no negative comments or complaints he stayed and waited outside till the appointment was over. I 10000000% would use this company again for services. Thank you Richard So much for the pleasant experience!

From the owner: We arrive early to get you to your trip on time, and never keep you waiting for your return ride…read more Relax and enjoy the ride knowing that Desert Rollers prioritizes quality customer service, while offering affordable rates.