I was very impressed with the prompt professional service I received today…read more My wheel rim was repaired while I waited and I couldn't be happier.

I had my Honda Civic's rim repaired, and I am absolutely thrilled with the outcome! The quality and…read moreattention to detail are on point the rim looks brand new again. I've already recommended another person here

Owner came in for an emergency service to my rim. My elderly parents and I got off a cruise in…read moreNorfolk and we were heading to Charleston SC when I needed service to my rim. The owner came in on his day off and saved the day. What a blessing. We can't thank you enough.

They did a great job repairing the dent in my Tesla rim. The price was reasonable and they were…read moresuper flexible with scheduling.

I recently had all four tires replaced on my 2022 Toyota Camry at Discount Tire in Chesapeake, and…read moreI could not be more impressed with the experience. The team did an outstanding job, completing the work with exceptional quality and efficiency. From start to finish, the process was smooth, professional, and far quicker than I expected. What truly sets this location apart, however, is the customer service. Tyler went above and beyond to ensure I was completely satisfied and confident in the tires being installed. He took the time to answer questions, explain options, and make sure my vehicle was equipped with a safe, reliable product for my family to travel on. One of the things that gave me the most confidence was knowing that if I ever have an issue, I can return to this location and be taken care of. The team genuinely stands behind their work and their customers, and that commitment extends far beyond the warranty itself. In today's world, that level of service and accountability is rare and greatly appreciated. It's not often you find a company that combines outstanding workmanship, efficiency, and genuine care for its customers, but this Discount Tire location does exactly that. They have earned a customer for life. I am extremely grateful for the service I received and highly recommend them to anyone looking for tires and exceptional customer care.

I recommend Discount Tire (even though I had a mixed experience that wasn't their fault) and I…read morewould go back for any tire service that my car needs at this location. Pro: -Austin had great customer service and took care of me both times that I interact with him. -The tires that I purchased on the website and had shipped to the store arrived on time and got installed. -They come out to your car to scan the tires/rims and check it over. -They did a great job installing them without damaging my brand new rims and they have good prices that are competitive with Sams and Costco. -What won me over was that they were able to get my tires a week earlier than Costco at roughly the same price. -Both times that I came in as a walk-in Customer, they were able to get me taken care of the same day Con: -The line to do anything is long. Once you accept this, going there is a lot better. -There is a little bit of salesmanship happening but it is minimal and not pushy in my opinion so not a big deal -The tire pressure monitoring system (TPMS) sensor system on my car was damaged, and none of the repairs they attempted could get one of the wheels to read. This was not something they could fix, and I'll have to have the dealership work on it, which is annoying.

Excellent service throughout. Had an emergency tire issue - valve stem on my dually went bad…read more Originally picked this place due to high reviews and one of those folks that totally agrees! Took me in 5 minutes to close to assess the problem and fixed in minutes! Wow! So grateful for having everyone at the shop attend to my truck and insisted on fixing it on the spot instead of coming back in the morning. Thank you RNR!! Wish every tire place had this kind of service.

Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

They told me to Login to get a copy of my bill because of Power had gone out and the computers…read moredidn't boot back up. I have not been able to copy of the bill at all. How would I do that?

They are super helpful and will get you the best bang for your buck, I can not recommend them…read moreenough!! They do kinda prefer cash (card transactions have processing fees)

I have a 4 year old BMW I am "refreshing" after spending its life on the curbed streets of Old Town…read moreAlexandria. After the dents express people and paint touch up guys, I called alloy wheel at the recommendation of my trusted mechanical guys. Bottom line is that they did exactly what I needed/wanted, quickly and for a very reasonable cost. I had awful curb rash on all the factory OEMs not to mention a few gouges on the spokes. AWS sent the mobile unit to my office and repaired and painted all 4 wheels in about 3 1/2 hours. I am amazed at how thoroughly the rash was ground put and smoothed over. One could never tell it was there. The paint matched the BMW original color perfectly. It was also consistently and evenly applied. They did not remove the tires for this job so the work was necessarily limited to what you could see on the exterior of the wheel. A more thorough job, or a complete color change, would have to go to Richmond I was told. I wasn't up for that so I opted for this more limited effort. Also, I was a little surprised that the wheels were not as thoroughly cleaned as I would have expected. Some nooks and crannies appeared to have brake dust remaining. I plan to remove the wheels and clean them myself and will know better what the situation is in that regard and how that might have affected my opinion of the work. But all in all, for the cost and convenience, I was pretty satisfied.

These dudes really came through today when every other tire place was to scared to mount my tires…read moreon my truck or couldn't get to me till mon. I pulled up and they took my truck straight in and mounted the tires no probs. They were friendly and up front on price. These guys will be the only ones touching my tires on my truck from now on. Definitely recommend to anyone who has a hard time getting these other weak tire places to mount their 37x13.50 tires on 26x14's

These guys mounted an balanced tires on mine and my daughters car when no one else in town would…read more Total professionals. In and out in minutes, with a scheduled appointment. Will continue to do business with them.

I've been coming here for 18 years. They always do a fantastic job and don't try to sell you the…read moremost expensive rims. They sell you what's best fits your vehicle and desires. There is a reason they are still in business after two decades. Most rim shops go out of business after a few years but Tire House and Rims have longevity. Some of their staff have been there since day one. Keep doing what you're doing.

The most professional automotive shop I have ever been too. Went here looking for 18in rims after…read morehaving no luck finding any used. Arnie was more than helpful in helping me find the right part for what I needed and teaching me useful information to make future projects easier. Great professionalism, and quality service!!