I recently had all four tires replaced on my 2022 Toyota Camry at Discount Tire in Chesapeake, and…read moreI could not be more impressed with the experience. The team did an outstanding job, completing the work with exceptional quality and efficiency. From start to finish, the process was smooth, professional, and far quicker than I expected. What truly sets this location apart, however, is the customer service. Tyler went above and beyond to ensure I was completely satisfied and confident in the tires being installed. He took the time to answer questions, explain options, and make sure my vehicle was equipped with a safe, reliable product for my family to travel on. One of the things that gave me the most confidence was knowing that if I ever have an issue, I can return to this location and be taken care of. The team genuinely stands behind their work and their customers, and that commitment extends far beyond the warranty itself. In today's world, that level of service and accountability is rare and greatly appreciated. It's not often you find a company that combines outstanding workmanship, efficiency, and genuine care for its customers, but this Discount Tire location does exactly that. They have earned a customer for life. I am extremely grateful for the service I received and highly recommend them to anyone looking for tires and exceptional customer care.

I recommend Discount Tire (even though I had a mixed experience that wasn't their fault) and I…read morewould go back for any tire service that my car needs at this location. Pro: -Austin had great customer service and took care of me both times that I interact with him. -The tires that I purchased on the website and had shipped to the store arrived on time and got installed. -They come out to your car to scan the tires/rims and check it over. -They did a great job installing them without damaging my brand new rims and they have good prices that are competitive with Sams and Costco. -What won me over was that they were able to get my tires a week earlier than Costco at roughly the same price. -Both times that I came in as a walk-in Customer, they were able to get me taken care of the same day Con: -The line to do anything is long. Once you accept this, going there is a lot better. -There is a little bit of salesmanship happening but it is minimal and not pushy in my opinion so not a big deal -The tire pressure monitoring system (TPMS) sensor system on my car was damaged, and none of the repairs they attempted could get one of the wheels to read. This was not something they could fix, and I'll have to have the dealership work on it, which is annoying.

Walked in during lunch and was still greeted within 5 minutes and tires installed within 20 mins of…read moretime. Prices were also very reasonable and customer service is always top notch.

This place is great. Hav been there a number of times and they get me right in and get things done…read morequickly and affordably.

These guys were great from beginning to end, excellent service. I highly recommend them for your…read morenext set of tires.

Very professional and friendly service. -Wanted new rims and…read morethey were willing to bring some of the available options outside to prop up next to the vehicle, because thats the best way to select "the one". -They even have caliper paint available. I mean at that point we can just go all out. -Payment plans or pay all at once. -located in a plaza with enough parking spaces. -appointments available as soon as the next day in most cases. Received the vehicle when agreed with no delays.

got a bolt in my tire, was able to make it there early and they took really good care of me. had…read moreto be out of there fast for daycare pick up and was ready in the nick of time. usually people are complaining but they did a really great job for me.

I recently scheduled an appointment online for four new tires at your location for 8:00 AM. Within…read more15 minutes, I received a call asking if I could drop off the car instead. I explained that I would need to arrive at 9:00 AM, as I required a ride. I arrived at 8:50 AM and was pleasantly greeted by Bryce, the store manager. However, the experience quickly went downhill. At 2:30 PM, I called to check on the status of my car and was informed that it was next in line to go into the bay. When I arrived at 4:15 PM, the car had been moved but was sitting on the side of the building. The receptionist mentioned someone was working on it--though at that time, there were no cars in the service bay. Approximately 10 minutes later, my car was pulled into the bay. It was the only vehicle in there for about 15 minutes, followed by two others. At 5:15 PM, a technician came over and showed me a photo of a bent lug nut, stating that the tire couldn't be reinstalled until the issue was resolved. By this point, I was extremely frustrated. At 6:45 PM, I was informed that my car was finally ready. I was shown the damaged lug nut and told, "I've never seen that before." Frankly, I wasn't interested in explanations at that point. From my perspective, the damage occurred because the technician likely attempted to force the lug nut without first hand-tightening it. What's more disappointing is that, despite the delay and inconvenience, I was simply told my total and wished a good day--no apology, no acknowledgment of the 10-hour wait for what should have been a routine tire replacement. I had driven past three other tire shops to come here--despite colleagues warning me against it--because I've had good service from your location in the past. This experience, however, was among the most unprofessional and poorly managed I've encountered. I hope you'll take this feedback seriously.

I will only take my vehicle here!! I just can't believe it took me all these years to know this…read moreplace is Great Bridge's gem. Exceptional service. They are always able to take your vehicle in and give you an estimate right away. If for some reason you have to take it back right after getting it back from them, they will make it right. Great Bridge Service Center is honest, reliable, and priced reasonably.

Based on Yelp reviews I tried GBSC for the first time on 5/18/26. I had an Oil & Filter Change,…read moretire rotation and State Auto Inspection. They were wonderful. All the staff was professional and personable. The work was done in 1 1/4 hours and they were busy. Maybe my first time but certainly not my last. Thank you

NTB provides good tire service. I go here when I have flat tires, so usually an emergency. They…read morehelp out quickly and efficiently every time. The staff is friendly. The inside is clean. They have a nice sitting area. They are across the street from a Kroger and Starbucks, so it's easy to pop over to there while you wait. The prices are good, they don't overcharge, average prices. I'm usually in and out, and have zero complaints. Great tire service!

I purchased new tires and had an alignment in Jan 2026 by NTB. In mid-February 2026, someone drove…read moreinto my vacant car, in a parking lot, damaging my passenger side/front bumper and shattering the headlight assembly; causing my steering wheel to be turned (while my wheels were straight). The other driver's insurance company refused to do an internal check of my suspension, alignment, etc. and only fixed the bumper and headlight. After I got my car back from repairs, I took my vehicle back to NTB on Debaun Loop and they took care of me with no problem. Chris and his team were very friendly, got me in and out, communicated to me every step of the way, and eased all of my concerns. I truly recommend NTB on Debaun Loop for your automobile services.

This was my first experience purchasing used tires. Unfortunately we got a nail in the shoulder of…read moreone of our good tires and it was not repairable. We called around and this location had the size we needed with some decent tread. We asked a lot of questions and Cee was patient and knowledgeable in answering all of them! She was so friendly and easy to work with! I was pleasantly surprised at the level of Customer Service at this location. I would absolutely come here again. Jason was the tech who replaced our tires. He was also friendly and informative. He definitely knew what he was doing. I'd recommend this location to any friends/family who may need tires. I'm still curious where used tires come from. I'm thankful these locations exist, especially with the economy the way it is right now. I especially appreciated their understanding, patience, information, respect and friendliness. I was so nervous going into this new experience and they really made it easy.

I didn't know that this place existed, and I'm so glad I found it on Google! I was greeted by a…read morewonderful young lady that looked at my tires and recommended my next course of action. The mechanic installed two used tires and rotated my tires for a good price. This place is close to both my house and my job so this is now my go-to place for used tires. Highly recommended!

I love this place i go here for every little thing, they are great priced very friendly very…read moreunderstanding very cheap priced super fast I gone here for multiple alignments tire changes oil changes transmission fluid changes never once had even a small problem

Service work was good and was explained to me in a way I could understand. Comfortable seating and…read morerelaxed environment to wait in.

I go to Sam's Club about once every other month or so and this location is pretty solid! The…read moreparking lot may be a bit small but the inside feels much more spacious than a Costco IMO. We go here mainly for snacks, fruits, and household needs for the kitchen and bathroom. We are typically in and out pretty quickly and it never feels too busy here when we go. The employees are friendly and the food court food is affordable. They recently implemented a scan and go system so you scan your items through the APP and pay as well and don't have to wait it line! Saves so much time! If you're looking for some good deals and a good selection of items from food to household things, this is the place!

Came here for water since I arrived tonight to Chesapeake. Guess what they had none of? Regular…read morebottled water. They had tiny bottles which were completely overpriced and high end water that was 4 times the price. Since I needed water, I bought a case of the overpriced ones cause there was a sale on the brand. I also got a case of coke which was also quite overpriced in my opinion. Since I am a loyal Costco shopper from Hawaii, I couldn't believe the prices here in VA were the same price or twice as much as Hawaii. I still looked around but couldn't find anything I needed so I got my drinks and left. When I had more time, I went to Costco and guess what? The prices were much cheaper than Sam's club and they had tons of stock of bottled water which I filled my cart with. If you have the time and membership at both, go to Costco for better deals and stock.

DO NOT GO TO THIS SHOP. They took advantage of my mother who went there alone to get work done…read more Charged her over 2X more than what other shops are charging and tried to get her to get more work done and again quoted over 2X what shops in the area charge. She was in a time crunch and her phone died and they completely took advantage. They should be ashamed of themselves

I took my car there to get a broken part removed, and the part was removed in 30 minutes. I was…read morecharged two labor misc. fees for $70 each and my final bill was over $200. I understand the shop is in business to make money, but when a shop adds extra charges to make a bill double of would in should cost. Then that shop will lose customers and get a review such as this one.