Tis the season for limited visibility. A couple things needed upgrading on my car in order to…read morebattle all the incoming rain and snow. I came into the store to get new headlights and wipers. Without hesitation the clerk looked up the appropriate item numbers for me and explained all the different product tiers without me asking. After my purchase he offered to install everything for me and to dispose of all the old products. Wow I am so impressed by this one stop shop and their willingness to go above and beyond to make sure everything I bought worked out!

my husband appreciates the great customer service here. they will make every effort to get what he…read moreneeds. he can't say enough good about them.

Autumn was absolutely amazing. She was knowledgeable and affable. I had many questions while trying…read moreto decide on my purchase and she was patient and went over every detail of the truck with me and every detail of finance and trading in my current car of which I was very apprehensive about replacing. I ultimately did purchase from this dealership solely based on my interaction with Autumn! I highly recommend this dealership and I will add that everyone I came in contact with here was very friendly and professional and the dealership itself was spotless and welcoming. If you are looking for a vehicle, make an appointment with Autumn! She is patient, kind and professional, you will be happy with your experience for sure.

Purchased a used car there around Easter and told them to finance it through my credit union. They…read moreran it through their bank of choice and the interest rate was over a point higher. Typical used car guy vibes.

At Adams Auto Detail, We always use NAPA AUTO PARTS as our choose of supplier. There friendly…read moreattitude and local aproach keeps me and my detailers going there for all our supplies.

Horrible customer service, they refused to price match with local competitor. They do not…read moreunderstand simple part numbers and warranties. if the part is not made by the same manufacture, brand or have the same exact part number then they will refuse to match the price. Expect to encounter non knowledgable or experienced "parts specialist". Waste of payroll for this store. Don't be surprised if advise is given to you by employees and your vehicle blows up or you end up wasting unnecessary money on parts they have no idea what they do. save time and shop elsewher.

I am not sure where my post went and I apologize if this repeats…read more I have worked with Hamilton's for years and have enjoyed their customer service. Martin Michael helped us with our recent purchase. He is absolutely a treasure. We Highly recommend Hamilton's Appliance's. If you're looking for a pleasant afternoon while shopping with knowledgeable friendly people and want a great experience with customer service, your place to go is "Hamilton Appliances". Thank you Martin.

Honest, straightforward, great service. This is a great place to take your Harley or anything with…read moretwo wheels!

In August I called Mason's Customs for a new set of tires for my '12 Road King, which I would be…read moreneeding installed after I got home from a long road trip. Due to a broken supply chain during this pandemic, he said he had one matching set left. He said if you want them, I will put your name on them. No money down. 2 weeks later I show up and let him know that I need those tires and a full oil service before I leave for my next trip in 4 days. He looked at me like I was crazy. He was already booked a week or more out. Next day about noon, he calls to inform me that my bike is ready to go. These guys ( Dean and Brian) really take care of their regular customers. Quality work for a fair price.

This location has been the worst for customer service. We've given it more chances than it's…read moredeserved so we're giving up. The only reason I give 2 stars is because they do generally have items in stock. Getting those in stock items is where the battle begins. We know every one of our vehicles well and generally know what we're looking for. Getting the "know it all" people at the counter to agree that it's really the part we want and need becomes an argument. We have some classic vehicles that have been changed & restored so the make, model and year don't always apply. Those have become off the table here because they can't function without those 3 questions. We also have newer vehicles that take different STOCK parts than what immediately comes up in their system. This is also a full on argument. It's crazy to have someone argue with us about a vehicle they know nothing about. We thought this last stop in would be quick and easy but even with giving the guy a part number he wanted to go through the whole system of make, model, & year. When we insisted that didn't apply he told us he couldn't help us then. We went down the street to OReilys and picked up what we needed in less than 10 minutes. It's just not worth the hassle, bad attitudes, & terrible customer service to shop here.

Tried to make sure this cross eyed employee noticed my soda he didn't ring up. Was nice at first…read moreeven tho he was incredibly condescending. Even checked twice He smartly asked me if I bought more than one item and I said "yeah man. The soda" He then claimed he'd pay for it later then As I walked out of the store rolling my eyes, he proceeded to scream "F OFF" TERRIBLE HIRING PRACTICE.. I WILL BE SURE TO NOTIFY WHO EVER NEEDS TO HEAR IT.

I need it some antifreeze and stopped here to purchase it. First thing I noticed was the majority…read moreof the spaces in front of the store had heavy oil deposits. And since I wasn't positive which antifreeze to get I went to the front counter and asked. The guy whose name starts with T was behind the counter and I asked him which antifreeze should I use for my year, make and model of vehicle. He pointed to one from behind the counter and then pointed to the one on the shelf below it and said I could use either one. I asked what the difference was between the two since they were different prices. He again said I could use either one. I asked him again what the difference was and he literally rolled his eyes at me and told me it was my choice. He was rude and wouldn't help me. If you don't know the products just say so... I ended up leaving with the wrong one which I found out after I left. :-(

They are very friendly and very helpful it's clean and pristine and they have a good selection of…read moreitems.i will go hear again.

Needed new wiper blades. Staff was helpful, found what I needed and even put them on for me.read more

I came in here for brake pads and oil for my 07 Jeep Wrangler. I told the lady at the counter…read moremultiple times that I had a 07 but yet I still ended up with parts for an 04. She even checked it. She did the same thing with my moms vehicle when we asked for an air filter for a 2017 Toyota 4Runner. She somehow mixed up 4Runner with Camry... Apparently Napa's are owned by different people, meaning you have to return items to the same one you bought it from, instead of the one down the street. So there's an hour of driving for something that wasn't my mistake, other than going there in the first place.

Zero stars if i could…read more I cannot recommend this shop based on my experience. Things started off poorly when I arrived for an appointment that I had scheduled in advance and was told I didn't have one. After showing voicemail messages and phone records confirming the appointment, it was acknowledged that I did have one, but I was informed that several other vehicles would now be ahead of me. Over the next several months, with my approval, additional work was added beyond the original estimate. When I finally received the vehicle back, the bill was nearly three times higher than the original quote. Unfortunately, the vehicle immediately developed a severe oil leak from the valve cover area. I was instructed to bring it back, but no tow was offered or suggested despite the severity of the leak. I checked the oil level and attempted to drive it back to the shop. The engine failed and locked up just a couple of miles away, requiring me to have it towed in. After discussing the situation, we agreed that installing a rebuilt engine would be a fair resolution. I agreed to pay $500 for labor and another $500 to add wiring for the oil pressure and generator warning lights. Nearly a year later, I received a call that the vehicle was finally ready for pickup. However, it barely made it a couple of blocks before I discovered the brakes were dragging badly. This was especially frustrating because brake work had been part of the original repair request. The shop kept the vehicle for another couple of weeks before I was able to pick it up for a third time. At that point, I was informed that the newly installed engine would carry absolutely no warranty. After all the time, money, and frustration involved, I ultimately sold the vehicle just to recover some of my expenses. Throughout the entire process, the attitude and communication were overwhelmingly negative and only seemed to worsen over time. What's particularly disappointing is that I used this shop about 17 years ago and received excellent service. I later learned that the mechanic who performed that work has since passed away. Sadly, the quality of service I received this time was nothing like what I remembered. Based on my experience, I would strongly advise others to look elsewhere. I would never want someone else to go through what I experienced here.

Did a great job and better price than anticipated! Very fair! I will try to always bring my car…read morehere!

I recently purchased a certified used Honda CRV from Airen at Wilsonville Honda. It was by far the…read morebest purchase experience I have had with a dealership. I would recommend anyone looking to purchase a new or used car to go to Wilsonville Honda. Airen was knowledgeable, helpful and made our purchase a pleasant experience.

Extremely disappointed with Honda's response to a known engine issue…read more We purchased a used 2016 Honda Odyssey in good faith because we trusted Honda's reputation for reliability and expected this vehicle to last our family for many years. We are now dealing with a nearly $4,900 repair for piston rings and spark plugs at approximately 155,600 miles. What is especially frustrating is Honda's response. When we contacted Honda Corporate asking for assistance, we were told that the repair was our responsibility and that the original owner would have been notified about the issue. We were also essentially told that it was our responsibility as consumers to do our own research. The problem is that we were not the original owners, and this issue was never disclosed to us when we purchased the vehicle. We had no knowledge that Honda had previously notified someone else about the issue, and we had no opportunity to act on information that was never provided to us. If Honda knew about a recurring issue affecting these engines and notified the original owner, what happens when that vehicle is subsequently sold? The next owner may have absolutely no idea that there was an issue or that a previous owner received a notification. We aren't asking Honda to pretend the vehicle has no mileage or that maintenance doesn't matter. We are asking Honda to recognize the circumstances and provide some goodwill assistance toward an expensive engine repair that we had no reason to anticipate when we purchased the vehicle. Our family has owned multiple Hondas, and we chose this Odyssey because we genuinely believed in Honda's reputation for quality and longevity. It's incredibly disappointing to spend years trusting a brand, only to be told that a major repair is simply our responsibility because we should have somehow known about an issue that was never disclosed to us. At the very least, Honda should be willing to explain exactly what notification was sent to the previous owner, when it was sent, and why a subsequent owner was left completely unaware. We had hoped Honda would stand behind its customers and help us find a reasonable solution. Unfortunately, so far, we have been left feeling like once the vehicle was sold to a second owner, the problem became entirely ours--even though we never had the opportunity to know about it in the first place. Very disappointed in Honda and in how this situation has been handled.